Customer Service Representative Salary in Boston, MA

A Customer Service Representative in Boston, MA, earns a competitive salary. On average, these professionals make around $40,839 per year. This figure can vary based on experience, skills, and the specific company. Entry-level positions may start at about $29,800, while those with more experience can earn up to $67,280 annually.

Several factors influence the salary range. These include the industry, the size of the company, and the specific responsibilities of the role. For example, representatives in larger companies or those with specialized skills often earn more. Additionally, those who work in industries with higher customer interaction demands may see higher pay. This makes Boston a promising place for those looking to build a career in customer service.

1. Charlestown, MA
   Average Salary: $44,567
   In Charlestown, MA, you can find fulfilling roles in customer service, often with local businesses and tech companies. The area offers a mix of traditional and modern workplaces, providing a dynamic environment for those in the field.
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2. Newton, MA
   Average Salary: $44,344
   Newton, MA, is home to many companies that value excellent customer service. Working here means you'll be part of a community that appreciates quality and professionalism. The area offers a variety of opportunities in both corporate and small business settings.
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3. Roxbury, MA
   Average Salary: $42,907
   Roxbury, MA, offers a vibrant atmosphere for customer service professionals. The area is known for its diverse businesses, which means you'll interact with a wide range of customers. It's a great place to develop strong communication skills.
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4. Brighton, MA
   Average Salary: $41,445
   Brighton, MA, provides a welcoming environment for those in customer service. The local businesses here often seek friendly and knowledgeable staff. Working in Brighton means you'll be part of a tight-knit community that values customer satisfaction.
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5. Quincy, MA
   Average Salary: $41,071
   Quincy, MA, offers many opportunities in customer service, with a focus on both local and national companies. The area is known for its strong work ethic and supportive business culture, making it a great place to build a career.
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6. Waltham, MA
   Average Salary: $40,842
   In Waltham, MA, customer service roles are plentiful, especially in the tech and healthcare sectors. The area is known for its innovative companies, providing a stimulating environment for those in the field.
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7. Jamaica Plain, MA
   Average Salary: $40,042
   Jamaica Plain, MA, offers a unique mix of traditional and modern businesses for customer service professionals. The area's diverse community means you'll interact with a wide range of customers, helping you develop versatile skills.
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8. Brookline, MA
   Average Salary: $39,684
   Brookline, MA, is a great place for customer service roles, with many high-end businesses and organizations. The area values professionalism and customer care, making it an ideal location for career growth.
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9. Chelsea, MA
   Average Salary: $38,726
   Chelsea, MA, provides a dynamic environment for customer service professionals. The local businesses here are known for their customer-focused approach, offering a supportive setting for career development.
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10. Somerville, MA
    Average Salary: $37,359
    Somerville, MA, offers many opportunities in customer service, with a mix of local and national companies. The area is known for its vibrant community and diverse businesses, providing a rich environment for professional growth.
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1. Brown Brothers Harriman
   Average Salary: $80,192
   Brown Brothers Harriman offers rewarding Customer Service Representative jobs. They operate in Boston, MA, and other locations. Employees enjoy a supportive work environment and opportunities for growth.
   




2. Herb Chambers Companies
   Average Salary: $63,900
   Herb Chambers Companies provides excellent Customer Service Representative positions. They have locations in Boston, MA, and beyond. Employees benefit from a dynamic workplace and career advancement.
   




3. Massachusetts Department of Public Health
   Average Salary: $62,813
   The Massachusetts Department of Public Health offers Customer Service Representative jobs with a competitive salary. They operate in Boston, MA, and other areas. Employees enjoy a stable job with meaningful work.
   




4. Morph
   Average Salary: $50,700
   Morph provides Customer Service Representative jobs with a good salary. They have locations in Boston, MA, and other places. Employees work in a creative environment with room for growth.
   




5. Plymouth Rock Assurance
   Average Salary: $50,493
   Plymouth Rock Assurance offers Customer Service Representative jobs with a solid salary. They operate in Boston, MA, and other areas. Employees benefit from a supportive team and career development.
   




6. Boston Housing Authority
   Average Salary: $48,155
   The Boston Housing Authority provides Customer Service Representative jobs with a decent salary. They operate in Boston, MA, and other locations. Employees enjoy a stable job with community service opportunities.
   




7. Tesla
   Average Salary: $47,200
   Tesla offers Customer Service Representative jobs with a competitive salary. They have locations in Boston, MA, and other areas. Employees work in a forward-thinking company with growth potential.
   




8. Boston Public Schools
   Average Salary: $45,770
   Boston Public Schools provides Customer Service Representative jobs with a good salary. They operate in Boston, MA, and other areas. Employees benefit from a supportive work environment and community impact.
   




9. Eataly
   Average Salary: $45,271
   Eataly offers Customer Service Representative jobs with a fair salary. They have locations in Boston, MA, and other places. Employees enjoy a vibrant workplace and career development.
   




10. Beth Israel Lahey Health
    Average Salary: $43,514
    Beth Israel Lahey Health provides Customer Service Representative jobs with a decent salary. They operate in Boston, MA, and other areas. Employees benefit from a supportive team and career growth.
    

1. Account Manager
   Average Salary: $100,385
   This role involves managing client relationships and ensuring satisfaction. Account managers work closely with clients to understand their needs and provide solutions. They often collaborate with sales and customer service teams to improve client experiences.
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2. Customer Success Manager
   Average Salary: $99,958
   Customer success managers focus on helping clients achieve their goals using a company's products. They work directly with clients to understand their needs and provide support. This role is crucial for maintaining long-term customer relationships.
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3. Retail Sales Associate
   Average Salary: $77,667
   Retail sales associates help customers find products and complete purchases. They provide excellent customer service and ensure a positive shopping experience. This role often involves promoting products, handling transactions, and assisting with customer inquiries.
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4. Telecommunications Technician
   Average Salary: $64,390
   These professionals install and maintain communication systems. They work in various settings, including homes and businesses. Technicians troubleshoot issues and ensure that communication systems run smoothly.
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5. Sales Associate
   Average Salary: $64,119
   Sales associates help customers find and purchase products. They provide product information and assist with transactions. This role involves interacting with customers and promoting products to meet sales goals.
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