Customer Service Representative Salary in Cambridge, MA

A Customer Service Representative in Cambridge, MA, earns a competitive salary. On average, these professionals make around $36,317 per year. This figure can vary based on experience, skills, and the specific company. Many positions offer benefits like health insurance, retirement plans, and paid time off, which add to the overall value of the job.

The salary range for Customer Service Representatives in Cambridge, MA, can vary. Entry-level positions might start at about $29,150. With more experience, salaries can rise to $52,970. Some factors that can influence your salary include the industry you work in, the size of the company, and your specific job duties. Higher salaries often come with more responsibilities and the need for advanced skills.

1. Charlestown, MA
   Average Salary: $44,567
   In Charlestown, a Customer Service Representative can expect to work with a variety of local businesses. The area is known for its rich history and vibrant community. Companies like local banks and healthcare providers offer stable positions.
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2. Newton, MA
   Average Salary: $44,344
   Newton offers a dynamic environment for those in customer service. With many tech firms and educational institutions, representatives interact with a diverse clientele. The area's strong economy provides numerous opportunities.
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3. Roxbury, MA
   Average Salary: $42,907
   Working in Roxbury, a Customer Service Representative will find a community-focused atmosphere. The area is home to various non-profits and local businesses. This role often involves helping residents with their needs.
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4. Belmont, MA
   Average Salary: $42,792
   Belmont provides a peaceful setting for customer service roles. The town is known for its family-friendly environment and small businesses. Representatives here often build long-term relationships with clients.
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5. Brighton, MA
   Average Salary: $41,445
   In Brighton, a Customer Service Representative will enjoy a mix of local charm and urban convenience. The area has many small businesses and community centers. This role often involves supporting local initiatives.
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6. Quincy, MA
   Average Salary: $41,071
   Quincy offers a bustling environment for customer service professionals. The city is home to several large corporations and educational institutions. Representatives here often handle a high volume of inquiries.
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7. Waltham, MA
   Average Salary: $40,842
   Waltham is a hub for tech and education, making it a great place for customer service. The area has many startups and established companies. Representatives often work with innovative products and services.
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8. Boston, MA
   Average Salary: $40,839
   Boston provides a fast-paced environment for customer service roles. The city is home to many Fortune 500 companies and a diverse population. Representatives here often deal with a wide range of customer needs.
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9. Melrose, MA
   Average Salary: $40,325
   Melrose offers a suburban feel with access to urban amenities. The town has many small businesses and local services. This role often involves providing personalized support to customers.
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10. Jamaica Plain, MA
    Average Salary: $40,042
    In Jamaica Plain, a Customer Service Representative will find a vibrant community. The area is known for its cultural diversity and local businesses. This role often involves engaging with a varied clientele.
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1. Massachusetts Institute of Technology
   Average Salary: $46,580
   Massachusetts Institute of Technology (MIT) offers rewarding roles for Customer Service Representatives. They work in various departments, providing support to students and staff. MIT is located in Cambridge, MA, and is known for its cutting-edge research and academic excellence.
   




2. EF Education First
   Average Salary: $43,667
   EF Education First provides exciting opportunities for Customer Service Representatives. They assist with educational programs and services. EF Education First operates globally, with a significant presence in Cambridge, MA. They focus on language learning and educational travel.
   




3. Beth Israel Lahey Health
   Average Salary: $35,283
   Beth Israel Lahey Health offers roles for Customer Service Representatives in healthcare. They support patients and staff, ensuring smooth operations. The company operates several hospitals and medical centers in Cambridge, MA, and the surrounding areas.
   




4. U-Haul
   Average Salary: $33,938
   U-Haul provides positions for Customer Service Representatives in the moving industry. They help customers with rentals and moving services. U-Haul has multiple locations in Cambridge, MA, and is a well-known name in the moving business.
   




5. Domino's
   Average Salary: $31,233
   Domino's offers roles for Customer Service Representatives in their restaurants. They take orders and ensure customer satisfaction. Domino's has several locations in Cambridge, MA, and is a leading pizza delivery company.
   




6. Staples
   Average Salary: $30,850
   Staples provides positions for Customer Service Representatives in their retail stores. They assist customers with office supplies and technology needs. Staples has multiple locations in Cambridge, MA, and is a well-known office supply retailer.
   

1. Customer Success Manager
   Average Salary: $98,785
   This role focuses on ensuring clients achieve their goals. Managers work closely with clients to understand their needs and provide solutions. They often work for tech companies in the area.
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2. Account Manager
   Average Salary: $86,382
   Account managers handle client relationships and ensure satisfaction. They often work in finance or consulting firms. These managers help businesses grow and succeed.
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3. Cable Technician
   Average Salary: $60,000
   Cable technicians install and maintain communication systems. They work for companies like Comcast and Cox. This role requires technical skills and problem-solving abilities.
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4. Co-Manager
   Average Salary: $55,000
   Co-managers assist in running a store or office. They work in retail or corporate settings. This role involves overseeing staff and ensuring smooth operations.
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5. Facility Technician
   Average Salary: $47,150
   Facility technicians maintain buildings and equipment. They work for companies like Boston Properties. This role requires knowledge of HVAC systems and electrical work.
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6. Sales Associate
   Average Salary: $38,532
   Sales associates help customers find products. They work in stores like Target and Macy's. This role involves excellent customer service and product knowledge.
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7. Retail Sales Associate
   Average Salary: $36,344
   Retail sales associates assist customers in finding items. They work in stores like Nordstrom and H&M. This role requires a friendly demeanor and sales skills.
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