Customer Service Representative Salary in Erie, PA

A Customer Service Representative in Erie, PA, earns a competitive salary that reflects the value of their role. On average, the salary for this position is around $30,920 per year. This figure can vary based on experience, skills, and the specific employer. For those just starting, salaries may be on the lower end of the spectrum, but with time and growth, they can reach higher levels.

Several factors can influence the salary of a Customer Service Representative. These include the size of the company, the industry, and the individual's performance. Larger companies and those in high-demand industries often offer higher pay. Additionally, those with exceptional skills in communication, problem-solving, and customer satisfaction may see their salaries increase more quickly. Job seekers should consider these factors when looking for opportunities in Erie, PA.

1. Rochester, NY
   Average Salary: $39,218
   In Rochester, NY, you can find fulfilling work with companies like Wegmans and Blue Cross Blue Shield. The city offers a mix of urban and suburban settings, providing a dynamic environment for customer service roles. The cost of living is moderate, making it a great place to start or grow a career.
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2. Syracuse, NY
   Average Salary: $38,838
   Syracuse, NY, is home to several major employers, including Syracuse University and St. Joseph's Health. Working here means you'll be part of a community that values education and healthcare. The city's affordable living costs allow for a comfortable lifestyle.
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3. Buffalo, NY
   Average Salary: $38,463
   Buffalo, NY, offers a vibrant job market with companies like HSBC and New Era Cap Company. The city's rich cultural scene and lower living costs make it an attractive place for customer service professionals. You'll enjoy a good work-life balance here.
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4. Niagara Falls, NY
   Average Salary: $38,307
   Niagara Falls, NY, provides a unique setting for customer service roles, with attractions like the Falls drawing visitors worldwide. Working here means you'll be part of a bustling tourism industry. The city's charm and lower living expenses make it a desirable place to live and work.
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5. Pittsburgh, PA
   Average Salary: $37,846
   In Pittsburgh, PA, you can work with well-known companies like UPMC and PPG Industries. The city's rich industrial history and growing tech sector offer diverse opportunities. Pittsburgh's cost of living is reasonable, providing a balanced lifestyle.
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6. Cleveland, OH
   Average Salary: $36,912
   Cleveland, OH, is a hub for customer service jobs with companies like KeyCorp and Sherwin-Williams. The city's revitalization efforts create a dynamic work environment. Cleveland offers a moderate cost of living and a variety of cultural attractions.
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7. Akron, OH
   Average Salary: $34,879
   Akron, OH, is known for its strong job market, with employers like Goodyear Tire and Rubber Company and FirstEnergy. The city's affordable living and friendly community make it a great place for customer service roles. You'll find a supportive environment here.
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8. Lackawanna, NY
   Average Salary: $34,740
   Lackawanna, NY, offers a peaceful setting for customer service jobs with local companies like Wegmans and Tops Markets. The city's low cost of living and close-knit community provide a comfortable lifestyle. Working here means you'll enjoy a relaxed work environment.
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9. Jamestown, NY
   Average Salary: $34,426
   Jamestown, NY, provides a charming environment for customer service roles, with companies like Jamestown Business College and Jamestown Financial. The city's affordable living costs and friendly community make it an ideal place to work. You'll enjoy a laid-back atmosphere here.
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10. Oil City, PA
    Average Salary: $34,180
    Oil City, PA, offers a unique job market with companies like Pennzoil and Quaker Chemical Corporation. The city's rich history and lower living costs create a welcoming environment for customer service professionals. Working here means you'll be part of a tight-knit community.
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1. The Plastek Group
   Average Salary: $41,467
   The Plastek Group offers rewarding Customer Service Representative jobs in Erie, PA. They focus on providing excellent customer service and support. Their headquarters is in Erie, and they serve clients across the region.
   




2. National Fuel Gas
   Average Salary: $40,340
   National Fuel Gas provides Customer Service Representative positions with a competitive salary. They offer a dynamic work environment and opportunities for growth. They operate in Erie and serve customers throughout the state.
   




3. Erie Insurance Group
   Average Salary: $38,795
   Erie Insurance Group offers Customer Service Representative jobs with a strong focus on customer satisfaction. They provide a supportive work environment and are a leading insurance provider in Erie. Their offices are located in Erie, PA.
   




4. Admar Supply
   Average Salary: $38,500
   Admar Supply provides Customer Service Representative roles with a good salary. They emphasize teamwork and customer service excellence. They operate in Erie and serve a wide area.
   




5. Allstate Insurance
   Average Salary: $37,660
   Allstate Insurance offers Customer Service Representative jobs in Erie, PA. They focus on delivering exceptional customer service and support. Their offices are located in Erie, and they serve clients in the region.
   




6. Graybar
   Average Salary: $37,405
   Graybar offers Customer Service Representative positions with a competitive salary. They provide a collaborative work environment and opportunities for career advancement. They operate in Erie and serve customers throughout the area.
   




7. BLACKBURN'S PHYSICIANS PHARMACY
   Average Salary: $35,181
   BLACKBURN'S PHYSICIANS PHARMACY offers Customer Service Representative jobs with a good salary. They focus on providing excellent customer service and support. Their pharmacy is located in Erie, PA.
   




8. Vantage Specialty Chemicals
   Average Salary: $33,000
   Vantage Specialty Chemicals provides Customer Service Representative roles with a competitive salary. They offer a dynamic work environment and opportunities for growth. They operate in Erie and serve clients throughout the region.
   




9. Acceptance Now
   Average Salary: $29,244
   Acceptance Now offers Customer Service Representative jobs with a good salary. They focus on providing excellent customer service and support. Their offices are located in Erie, PA.
   




10. U-Haul
    Average Salary: $29,120
    U-Haul offers Customer Service Representative positions with a competitive salary. They provide a supportive work environment and opportunities for career advancement. They operate in Erie and serve customers throughout the area.
    

1. Customer Success Manager
   Average Salary: $66,000
   This role focuses on ensuring clients are satisfied with products or services. Managers work with clients to understand their needs and address issues. They often collaborate with sales and support teams to improve customer experience.
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2. Account Manager
   Average Salary: $58,516
   Account managers handle client relationships and ensure they meet their needs. They work closely with clients to understand their goals and provide solutions. This role often involves coordinating with different departments to deliver excellent service.
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3. Troubleshooter
   Average Salary: $55,000
   Troubleshooters identify and resolve technical issues. They work with customers to diagnose problems and provide solutions. This role requires strong problem-solving skills and the ability to communicate clearly with clients.
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4. Retail Sales Associate
   Average Salary: $48,000
   Retail sales associates help customers find products and complete purchases. They provide product information and assist with customer service. This role is ideal for those who enjoy interacting with people and helping them make decisions.
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5. Facility Technician
   Average Salary: $47,015
   Facility technicians maintain and repair equipment and facilities. They ensure everything runs smoothly and safely. This role requires technical skills and the ability to follow safety protocols.
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6. Sales Associate
   Average Salary: $41,110
   Sales associates help customers find products and complete sales. They provide product information and assist with customer service. This role is great for those who enjoy interacting with people and helping them make purchases.
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