Customer Service Representative Salary in Grand Rapids, MI

In Grand Rapids, MI, a Customer Service Representative can expect to earn a competitive salary. The average annual salary for this role is around $34,546. This figure can vary based on experience, skills, and the specific company. Entry-level positions may start at around $24,000, while more experienced representatives can earn up to $55,000 annually. These figures reflect the demand for skilled customer service professionals in the area.

Several factors can influence the salary of a Customer Service Representative in Grand Rapids. These include the level of education, certifications, and the specific industry. For example, those with additional certifications in customer service or related fields may see higher salaries. Companies in industries such as healthcare, finance, and technology often offer higher wages compared to other sectors. Job seekers should consider these factors when seeking employment in this field.

1. Ferndale, MI
   Average Salary: $40,939
   In Ferndale, you'll find a vibrant community with many local businesses. Working here means you'll interact with a diverse range of customers. Companies like Quicken Loans offer great opportunities.
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2. Southfield, MI
   Average Salary: $40,831
   Southfield is known for its bustling business environment. As a representative, you'll assist clients in various industries. Companies like Ally Financial and Quicken Loans provide excellent career growth.
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3. Troy, MI
   Average Salary: $37,642
   Troy offers a mix of corporate and local businesses. You'll engage with customers from different sectors. Working with companies like Lear Corporation can enhance your skills.
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4. Livonia, MI
   Average Salary: $37,350
   Livonia has a strong retail presence. You'll help customers with their needs in a friendly setting. Local businesses and larger companies like Mary Kay offer good career prospects.
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5. Novi, MI
   Average Salary: $37,244
   Novi is a growing city with many tech companies. You'll support clients in a fast-paced environment. Working with firms like Quicken Loans can be very rewarding.
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6. Ann Arbor, MI
   Average Salary: $37,208
   Ann Arbor is home to the University of Michigan, creating a dynamic customer base. You'll assist students and faculty alike. Companies like Zingerman's offer a unique work experience.
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7. Muskegon, MI
   Average Salary: $36,285
   Muskegon has a mix of manufacturing and service industries. You'll interact with a variety of customers. Working with local businesses can provide a close-knit community feel.
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8. Jackson, MI
   Average Salary: $35,582
   Jackson offers a diverse job market with many local businesses. You'll help customers in a supportive environment. Companies like Consumers Energy offer good career opportunities.
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9. Kalamazoo, MI
   Average Salary: $35,361
   Kalamazoo is known for its vibrant arts scene. You'll assist customers in a creative setting. Working with local businesses can be very fulfilling.
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10. Portage, MI
    Average Salary: $35,326
    Portage has a mix of manufacturing and service industries. You'll interact with customers from different sectors. Working with companies like Amway can provide a stable career path.
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1. CS Recruiting
   Average Salary: $55,000
   CS Recruiting offers competitive salaries for Customer Service Representatives. They focus on placing skilled professionals in various roles. Their headquarters is in Grand Rapids, MI, and they serve clients across the region.
   

   
   

2. City of Grand Rapids
   Average Salary: $53,574
   The City of Grand Rapids provides rewarding positions for Customer Service Representatives. They offer a supportive work environment and opportunities for career growth. Their offices are located in Grand Rapids, MI.
   

   
   

3. Quality Edge
   Average Salary: $48,000
   Quality Edge values its Customer Service Representatives, offering a good salary and benefits. They focus on delivering excellent customer service. The company operates in Grand Rapids, MI.
   

   
   

4. GRAND TRAVERSE CONTAINER
   Average Salary: $46,000
   GRAND TRAVERSE CONTAINER offers a solid salary for Customer Service Representatives. They provide a dynamic work environment and support professional development. The company is based in Grand Rapids, MI.
   

   
   

5. Vos Glass
   Average Salary: $44,000
   Vos Glass offers a competitive salary for Customer Service Representatives. They focus on quality and customer satisfaction. Their main location is in Grand Rapids, MI.
   

   
   

6. United Safety & Survivability Corporation
   Average Salary: $43,525
   United Safety & Survivability Corporation provides a good salary for Customer Service Representatives. They emphasize safety and customer service. The company operates in Grand Rapids, MI.
   

   
   

7. West500 Partners
   Average Salary: $42,000
   West500 Partners offers a fair salary for Customer Service Representatives. They focus on customer satisfaction and support. Their offices are in Grand Rapids, MI.
   

   
   

8. Fifth Third Bank
   Average Salary: $40,767
   Fifth Third Bank offers a solid salary for Customer Service Representatives. They provide a supportive work environment and opportunities for growth. The bank operates in Grand Rapids, MI.
   

   
   

9. ptsolutions
   Average Salary: $40,258
   ptsolutions offers a good salary for Customer Service Representatives. They focus on delivering excellent service and support. Their main location is in Grand Rapids, MI.
   

   
   

10. AAA The Auto Club Group
    Average Salary: $39,798
    AAA The Auto Club Group provides a fair salary for Customer Service Representatives. They focus on customer service and support. The company operates in Grand Rapids, MI.
    

1. Account Manager
   Average Salary: $75,840
   This role involves managing client relationships and ensuring satisfaction. Companies like Amway and Adaflex look for professionals who can handle accounts and provide excellent service. Strong communication skills are key to success.
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2. Customer Success Manager
   Average Salary: $65,586
   This position focuses on ensuring clients achieve their goals using a company's products or services. Firms in Grand Rapids, such as Adaflex, seek individuals who can build strong client relationships and drive customer satisfaction. Attention to detail and problem-solving skills are essential.
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3. Retail Sales Associate
   Average Salary: $61,689
   This role involves assisting customers and promoting products in a retail environment. Stores like Meijer and SpartanNash value employees who can provide great service and boost sales. A friendly and helpful attitude is crucial for success.
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4. Sales Associate
   Average Salary: $61,557
   This position involves helping customers find the right products and completing sales transactions. Companies like Meijer and SpartanNash in Grand Rapids look for associates who can provide excellent customer service and drive sales. Strong interpersonal skills and a positive attitude are important.
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5. Co-Manager
   Average Salary: $57,530
   This role involves assisting the store manager in overseeing daily operations. Retailers like Meijer and SpartanNash seek co-managers who can lead teams and ensure customer satisfaction. Leadership skills and a strong work ethic are key to success.
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