Customer Service Representative Salary in Norfolk, VA

Updated on May 09, 2025
Position
City
Salary

How much does a Customer Service Representative make in Norfolk, VA?

The average salary for a Customer Service Representative is $35,392 per year in Norfolk, VA.

A Customer Service Representative in Norfolk, VA, earns a competitive salary. The average annual salary is around $35,392. This means that most people in this role can expect to make close to this amount each year. Salaries can vary based on experience, skills, and the specific company.

The salary range for this position in Norfolk, VA, spans from about $24,900 to $52,000. This range shows that there are opportunities for growth and advancement. Some factors that can influence salary include:

  • Years of experience in the field
  • Specialized skills or certifications
  • The size and type of the company
  • Performance and job responsibilities
Customer Service Representative jobs in Norfolk, VA

What are the highest paying cities for a Customer Service Representative near Norfolk, VA?

Job seekers looking for top-paying Customer Service Representative roles near Norfolk, VA, should consider Franklin, VA, and Newport News, VA. These cities offer the highest average salaries, making them attractive options. Franklin, VA, stands out with an average salary of $59,942, while Newport News, VA, follows closely with $38,174.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Norfolk, VA, highlighting Franklin, VA with the highest at $59,942 and Portsmouth, VA with the lowest at $34,822.
  1. Franklin, VA
    Average Salary: $59,942
    In Franklin, VA, you can find fulfilling work as a customer service professional. Many local businesses value excellent customer interactions. Companies like local banks and healthcare providers offer stable positions.
    Find Customer Service Representative jobs in Franklin, VA


  2. Newport News, VA
    Average Salary: $38,174
    Newport News, VA, offers diverse opportunities for those in customer service. The city's strong naval presence means many defense contractors need skilled representatives. Working here means you'll interact with a variety of clients.
    Find Customer Service Representative jobs in Newport News, VA


  3. Petersburg, VA
    Average Salary: $37,486
    Petersburg, VA, provides a welcoming environment for customer service roles. The city's growing tech sector offers many positions. Local companies focus on creating positive customer experiences.
    Find Customer Service Representative jobs in Petersburg, VA


  4. Richmond, VA
    Average Salary: $37,245
    Richmond, VA, is a hub for customer service jobs. The city's vibrant business community includes many large corporations. Working here means you'll handle a wide range of customer needs.
    Find Customer Service Representative jobs in Richmond, VA


  5. Charlottesville, VA
    Average Salary: $37,181
    Charlottesville, VA, offers a mix of opportunities for customer service roles. The city's educational institutions create a steady demand for support staff. Local businesses value strong communication skills.
    Find Customer Service Representative jobs in Charlottesville, VA


  6. Virginia Beach, VA
    Average Salary: $37,176
    In Virginia Beach, VA, customer service roles are plentiful. The tourism industry drives many positions. Working here means you'll interact with visitors from around the world.
    Find Customer Service Representative jobs in Virginia Beach, VA


  7. Raleigh, NC
    Average Salary: $35,581
    Raleigh, NC, provides many opportunities for those in customer service. The city's tech and research sectors offer diverse roles. Companies here focus on creating excellent customer experiences.
    Find Customer Service Representative jobs in Raleigh, NC


  8. Suffolk, VA
    Average Salary: $35,473
    Suffolk, VA, offers a range of customer service positions. The city's military presence creates many opportunities. Local businesses value skilled representatives who can handle various customer needs.
    Find Customer Service Representative jobs in Suffolk, VA


  9. Chesapeake, VA
    Average Salary: $35,470
    Chesapeake, VA, has many openings for customer service roles. The city's diverse economy includes retail and healthcare sectors. Working here means you'll interact with a wide range of customers.
    Find Customer Service Representative jobs in Chesapeake, VA


  10. Portsmouth, VA
    Average Salary: $34,822
    Portsmouth, VA, offers numerous customer service jobs. The city's maritime industry creates many positions. Local businesses focus on providing top-notch customer service.
    Find Customer Service Representative jobs in Portsmouth, VA

What are the best paying companies for a Customer Service Representative in Norfolk, VA?

Powerhouse Promotions offers the highest pay for Customer Service Representatives in Norfolk, VA, with an average salary of $45,000. Via Transportation and Sentara also provide competitive salaries, around $39,500 and $39,259, respectively. ADP and Future Technologies, Inc. follow closely, offering salaries of $38,943 and $37,638. These companies value their customer service teams and offer attractive compensation packages. Job seekers can expect a good salary and benefits when working for these companies.
Graph displaying best paying company salaries for Customer Service Representative jobs in Norfolk, VA, highlighting Powerhouse Promotions with the highest at $45,000 and Paramount Sleep with the lowest at $35,617.
  1. Powerhouse Promotions
    Average Salary: $45,000
    Powerhouse Promotions offers exciting opportunities for Customer Service Representatives in Norfolk, VA. They focus on providing top-notch customer service for various events. Their team works in dynamic environments and enjoys a supportive atmosphere.


  2. Via Transportation
    Average Salary: $39,500
    Via Transportation is a leading company in Norfolk, VA, offering Customer Service Representative roles. They provide excellent customer service for transportation services. Employees benefit from a collaborative work environment and opportunities for growth.


  3. Sentara
    Average Salary: $39,259
    Sentara is a well-known healthcare provider in Norfolk, VA. They offer rewarding positions for Customer Service Representatives. Employees assist patients and their families, ensuring a positive experience. Sentara values a caring and professional approach.


  4. ADP
    Average Salary: $38,943
    ADP, a global leader in HR solutions, has Customer Service Representative jobs in Norfolk, VA. They focus on delivering exceptional customer service for payroll and HR services. Employees enjoy a stable and supportive work environment.


  5. Future Technologies, Inc.
    Average Salary: $37,638
    Future Technologies, Inc. offers Customer Service Representative roles in Norfolk, VA. They provide customer support for technology solutions. Employees work in a fast-paced environment and benefit from a team-oriented culture.


  6. CMA CGM
    Average Salary: $37,283
    CMA CGM, a global leader in shipping, offers Customer Service Representative positions in Norfolk, VA. They focus on providing excellent service for shipping and logistics. Employees enjoy a dynamic and international work environment.


  7. Waste Connections
    Average Salary: $37,050
    Waste Connections offers Customer Service Representative jobs in Norfolk, VA. They provide customer support for waste management services. Employees benefit from a stable and community-focused work environment.


  8. Computer Enterprises, Inc. (CEI)
    Average Salary: $37,000
    Computer Enterprises, Inc. (CEI) offers Customer Service Representative positions in Norfolk, VA. They focus on providing technical support and customer service. Employees enjoy a supportive and innovative work environment.


  9. Virginia Department of Motor Vehicles
    Average Salary: $36,376
    The Virginia Department of Motor Vehicles offers Customer Service Representative roles in Norfolk, VA. They provide support for driver services and vehicle registration. Employees benefit from a stable and public service-oriented work environment.


  10. Paramount Sleep
    Average Salary: $35,617
    Paramount Sleep offers Customer Service Representative positions in Norfolk, VA. They focus on providing excellent service for sleep products and solutions. Employees enjoy a supportive and customer-focused work environment.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings