Customer Service Representative Salary in Rochester, NY

A Customer Service Representative in Rochester, NY, earns a competitive salary. On average, these professionals make around $39,218 per year. This figure can vary based on experience, skills, and the specific company. Many entry-level positions start at around $29,820, while experienced representatives can earn up to $56,885 annually.

Several factors can influence the salary of a Customer Service Representative. These include the industry, the size of the company, and the representative's performance. Companies in larger industries often offer higher salaries. Additionally, those with advanced skills or certifications may see higher pay. Job seekers should consider these factors when looking for opportunities in Rochester, NY.

1. Ithaca, NY
   Average Salary: $44,189
   In Ithaca, working as a customer service rep offers a blend of vibrant culture and professional growth. With Cornell University nearby, you'll interact with a diverse clientele. Companies like T-Mobile and Wegmans provide excellent opportunities.
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2. Poughkeepsie, NY
   Average Salary: $41,651
   Poughkeepsie provides a welcoming environment for those in customer service. The city's historic charm meets modern business needs. Local businesses such as Verizon and IBM offer solid career paths.
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3. Schenectady, NY
   Average Salary: $41,272
   Schenectady is a great place for customer service professionals. The city's industrial roots support a variety of companies. GE and Capital One are prominent employers in the area.
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4. Geneva, NY
   Average Salary: $39,517
   Geneva offers a peaceful setting for customer service roles. The city's small-town feel provides a close-knit community. Companies like Wegmans and Finger Lakes Community College offer good job prospects.
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5. Oswego, NY
   Average Salary: $39,298
   Oswego provides a supportive environment for customer service workers. The city's waterfront location adds a unique charm. Local employers such as Oswego Hospital and Wegmans offer stable careers.
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6. Syracuse, NY
   Average Salary: $38,838
   Syracuse is a bustling city with many opportunities for customer service reps. The area's diverse economy supports a range of businesses. Companies like Syracuse University and St. Joseph's Health provide excellent career paths.
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7. Buffalo, NY
   Average Salary: $38,463
   Buffalo offers a dynamic environment for customer service professionals. The city's rich history and vibrant culture create a unique work setting. Major employers like KeyBank and Tops Markets offer strong career opportunities.
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8. Niagara Falls, NY
   Average Salary: $38,307
   Niagara Falls provides a picturesque backdrop for customer service roles. The city's tourism industry offers diverse job opportunities. Companies like Hilton and Seneca Niagara Resort & Casino provide excellent career paths.
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9. Corning, NY
   Average Salary: $38,121
   Corning offers a stable environment for customer service workers. The city's focus on technology and innovation supports a variety of businesses. Companies like Corning Incorporated and Steuben Glass Works offer good job prospects.
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10. Albany, NY
    Average Salary: $38,098
    Albany provides a professional setting for customer service roles. The city's status as the state capital offers many job opportunities. Companies like New York State Government and MVP Health Care provide excellent career paths.
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1. Amica Insurance Company
   Average Salary: $53,713
   Amica Insurance Company offers rewarding Customer Service Representative jobs. They provide excellent benefits and training. The company operates in Rochester, NY, and other locations.
   




2. ARC ENTERPRISES, LLC
   Average Salary: $52,000
   ARC ENTERPRISES, LLC provides competitive salaries for Customer Service Representatives. They offer a supportive work environment and opportunities for growth. The company operates in Rochester, NY.
   




3. Bottleneck Management
   Average Salary: $49,500
   Bottleneck Management offers a good salary for Customer Service Representatives. They focus on team collaboration and customer satisfaction. The company operates in Rochester, NY.
   




4. Penske Truck Leasing
   Average Salary: $44,692
   Penske Truck Leasing provides a solid salary for Customer Service Representatives. They offer a dynamic work environment with opportunities for advancement. The company operates in Rochester, NY.
   




5. Applied Industrial Technologies
   Average Salary: $44,000
   Applied Industrial Technologies offers a competitive salary for Customer Service Representatives. They focus on customer service excellence and team support. The company operates in Rochester, NY.
   




6. NAPA Auto Parts
   Average Salary: $43,500
   NAPA Auto Parts provides a good salary for Customer Service Representatives. They offer a friendly work environment and opportunities for career growth. The company operates in Rochester, NY.
   




7. Express Employment Professionals
   Average Salary: $42,000
   Express Employment Professionals offers a fair salary for Customer Service Representatives. They provide training and support for career development. The company operates in Rochester, NY.
   




8. Eastman Kodak
   Average Salary: $41,500
   Eastman Kodak offers a competitive salary for Customer Service Representatives. They focus on innovation and customer satisfaction. The company operates in Rochester, NY.
   




9. Graybar
   Average Salary: $41,307
   Graybar provides a good salary for Customer Service Representatives. They offer a supportive work environment and opportunities for advancement. The company operates in Rochester, NY.
   




10. TWO MEN AND A TRUCK®
    Average Salary: $41,281
    TWO MEN AND A TRUCK® offers a fair salary for Customer Service Representatives. They focus on teamwork and customer satisfaction. The company operates in Rochester, NY.
    

1. Co-Manager
   Average Salary: $170,000
   This role involves overseeing daily operations and staff. It requires strong leadership skills and the ability to handle customer issues. Companies like Wegmans and Blue Cross Blue Shield offer such positions.
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2. Account Manager
   Average Salary: $76,602
   This position focuses on maintaining client relationships. It involves understanding client needs and providing solutions. Local firms such as Gannett and Wegmans hire for these roles.
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3. Radio Technician
   Average Salary: $68,075
   This job involves installing and maintaining radio equipment. It requires technical skills and attention to detail. Companies like iHeartMedia and Cox Communications offer these positions.
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4. Cable Technician
   Average Salary: $66,733
   This role involves installing and repairing cable systems. It requires problem-solving skills and knowledge of electronics. Comcast and Charter Communications hire for these jobs.
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5. Customer Success Manager
   Average Salary: $62,654
   This position focuses on ensuring customer satisfaction. It involves working closely with clients to meet their needs. Companies like Microsoft and Salesforce offer these roles.
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6. Telecommunications Technician
   Average Salary: $55,892
   This job involves installing and maintaining communication systems. It requires technical skills and the ability to troubleshoot issues. Verizon and AT&T hire for these positions.
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7. Retail Sales Associate
   Average Salary: $53,669
   This role involves assisting customers and selling products. It requires strong communication skills and a friendly demeanor. Stores like Target and Best Buy offer these jobs.
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8. Tower Technician
   Average Salary: $45,789
   This position involves maintaining communication towers. It requires physical stamina and technical knowledge. Companies like American Tower and Crown Castle hire for these roles.
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9. Facility Technician
   Average Salary: $39,615
   This job involves maintaining building systems. It requires technical skills and the ability to handle various tasks. Companies like Johnson Controls and CBRE offer these positions.
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10. Sales Associate
    Average Salary: $37,260
    This role involves selling products and assisting customers. It requires strong communication skills and a customer-focused approach. Stores like Macy's and Lowe's offer these jobs.
    Find Sales Associate jobs in Rochester, NY