Customer Service Representative Salary in Syracuse, NY

Updated on May 09, 2025
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City
Salary

How much does a Customer Service Representative make in Syracuse, NY?

The average salary for a Customer Service Representative is $38,838 per year in Syracuse, NY.

A Customer Service Representative in Syracuse, NY, earns a competitive salary. The average salary for this role is around $38,838 per year. This figure can vary based on experience, skills, and the specific company. Many representatives start with a salary between $29,200 and $31,773 annually. As they gain experience, salaries can increase significantly, reaching up to $57,500 per year for top earners.

Several factors can influence the salary of a Customer Service Representative. These include the level of education, certifications, and the specific industry. For instance, those with additional training in customer relationship management or technical skills may see higher pay. Companies in industries like technology or finance often offer higher salaries compared to those in retail or hospitality. Additionally, those who work in larger firms or have a proven track record of excellent customer service may command higher wages.

Customer Service Representative jobs in Syracuse, NY

What are the highest paying cities for a Customer Service Representative near Syracuse, NY?

Job seekers looking for top-paying Customer Service Representative roles near Syracuse, NY, should consider cities like New Hartford, Ithaca, and Poughkeepsie. These areas offer competitive salaries, making them attractive for professionals in the field. Higher wages in these locations can provide better financial stability and opportunities for career growth.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Syracuse, NY, highlighting New Hartford, NY with the highest at $52,592 and Albany, NY with the lowest at $38,098.
  1. New Hartford, NY
    Average Salary: $52,592
    In New Hartford, NY, you can find fulfilling work with local businesses and larger companies. The area offers a mix of industries, providing diverse opportunities. Companies like Mohawk Valley Health System offer stable positions.
    Find Customer Service Representative jobs in New Hartford, NY


  2. Ithaca, NY
    Average Salary: $44,189
    Ithaca, NY, is known for its vibrant community and educational institutions. Working here means you can enjoy a supportive environment. Cornell University and other local businesses provide excellent career options.
    Find Customer Service Representative jobs in Ithaca, NY


  3. Poughkeepsie, NY
    Average Salary: $41,651
    Poughkeepsie, NY, offers a blend of historic charm and modern opportunities. The city's growing business sector provides various roles. Companies like IBM and local startups offer diverse career paths.
    Find Customer Service Representative jobs in Poughkeepsie, NY


  4. Schenectady, NY
    Average Salary: $41,272
    Schenectady, NY, is a city with a rich industrial history and a growing tech sector. Working here means you can find jobs in both traditional and emerging industries. Companies like General Electric and local firms offer solid opportunities.
    Find Customer Service Representative jobs in Schenectady, NY


  5. Cooperstown, NY
    Average Salary: $41,099
    Cooperstown, NY, is famous for its baseball heritage and scenic beauty. The area offers a mix of tourism-related jobs and local businesses. Working here means you can enjoy a unique work environment with a strong community feel.
    Find Customer Service Representative jobs in Cooperstown, NY


  6. Oswego, NY
    Average Salary: $39,298
    Oswego, NY, provides a mix of opportunities in healthcare, education, and manufacturing. The city's diverse industries offer various roles. Companies like Oswego Hospital and local businesses provide stable career options.
    Find Customer Service Representative jobs in Oswego, NY


  7. Rochester, NY
    Average Salary: $39,218
    Rochester, NY, is a hub for healthcare, education, and technology. The city offers many opportunities in these sectors. Companies like Mayo Clinic and local tech firms provide excellent career paths.
    Find Customer Service Representative jobs in Rochester, NY


  8. Liverpool, NY
    Average Salary: $39,055
    Liverpool, NY, offers a mix of suburban charm and urban opportunities. The area has a variety of industries, providing diverse job options. Companies like Wegmans and local businesses offer stable positions.
    Find Customer Service Representative jobs in Liverpool, NY


  9. Buffalo, NY
    Average Salary: $38,463
    Buffalo, NY, is a city with a rich industrial history and a growing tech sector. Working here means you can find jobs in both traditional and emerging industries. Companies like KeyBank and local startups offer diverse career paths.
    Find Customer Service Representative jobs in Buffalo, NY


  10. Albany, NY
    Average Salary: $38,098
    Albany, NY, is the state capital and offers a mix of government, healthcare, and education jobs. The city provides many opportunities in these sectors. Companies like New York State Government and local firms offer stable career options.
    Find Customer Service Representative jobs in Albany, NY

What are the best paying companies for a Customer Service Representative in Syracuse, NY?

Job seekers looking for top-paying roles as Customer Service Representatives in Syracuse, NY, should consider companies like Carrier and Estes Express Lines. These companies offer competitive salaries, with Carrier leading at $48,588 annually. Estes Express Lines also provides a strong salary of $44,750 per year, making them excellent choices for those seeking both job stability and financial rewards.
Graph displaying best paying company salaries for Customer Service Representative jobs in Syracuse, NY, highlighting Carrier with the highest at $48,588 and National Grid with the lowest at $40,157.
  1. Carrier
    Average Salary: $48,588
    Carrier offers rewarding Customer Service Representative jobs in Syracuse, NY. They focus on heating, air conditioning, and refrigeration. Their Syracuse location is a key hub for their operations.


  2. Estes Express Lines
    Average Salary: $44,750
    Estes Express Lines provides excellent opportunities for Customer Service Representatives in Syracuse, NY. They specialize in freight transportation and logistics. Their Syracuse office plays a significant role in their nationwide network.


  3. Remedy Intelligent Staffing
    Average Salary: $44,000
    Remedy Intelligent Staffing offers competitive salaries for Customer Service Representatives in Syracuse, NY. They focus on staffing solutions for various industries. Their Syracuse branch supports local businesses with skilled professionals.


  4. Robert Half
    Average Salary: $43,417
    Robert Half provides promising roles for Customer Service Representatives in Syracuse, NY. They are a leading staffing and workforce solutions company. Their Syracuse office helps connect talented individuals with top employers.


  5. TRADECO CONSTRUCTION
    Average Salary: $43,000
    TRADECO CONSTRUCTION offers rewarding positions for Customer Service Representatives in Syracuse, NY. They focus on construction and development projects. Their Syracuse location is central to their regional operations.


  6. CPS Recruitment
    Average Salary: $40,846
    CPS Recruitment provides good opportunities for Customer Service Representatives in Syracuse, NY. They specialize in recruitment and staffing services. Their Syracuse office supports local businesses with skilled professionals.


  7. EmployBridge
    Average Salary: $40,750
    EmployBridge offers competitive roles for Customer Service Representatives in Syracuse, NY. They focus on staffing and workforce solutions. Their Syracuse branch helps connect talented individuals with top employers.


  8. Dupli Envelope & Graphics
    Average Salary: $40,667
    Dupli Envelope & Graphics provides good opportunities for Customer Service Representatives in Syracuse, NY. They specialize in printing and packaging solutions. Their Syracuse location is key to their regional operations.


  9. Rapid Response Monitoring
    Average Salary: $40,311
    Rapid Response Monitoring offers rewarding positions for Customer Service Representatives in Syracuse, NY. They focus on monitoring and security services. Their Syracuse office is central to their regional operations.


  10. National Grid
    Average Salary: $40,157
    National Grid provides excellent opportunities for Customer Service Representatives in Syracuse, NY. They focus on delivering energy to homes and businesses. Their Syracuse office is part of their extensive network.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings