Customer Service Representative Salary in Utica, NY

Updated on May 09, 2025
Position
City
Salary

How much does a Customer Service Representative make in Utica, NY?

The average salary for a Customer Service Representative is $37,459 per year in Utica, NY.

A Customer Service Representative in Utica, NY, earns a competitive salary. The average annual salary for this role is around $37,459. This figure can vary based on experience, skills, and the specific employer. Some representatives may earn more, especially if they have advanced qualifications or work for larger companies.

The salary range for Customer Service Representatives in Utica, NY, typically falls between $27,850 and $52,000 per year. Entry-level positions may start at the lower end of this range, while more experienced professionals can earn towards the higher end. Factors such as additional certifications, language skills, and performance can also influence earnings. This range provides a good outlook for job seekers looking to enter or advance in this field.

Customer Service Representative jobs in Utica, NY

What are the highest paying cities for a Customer Service Representative near Utica, NY?

Job seekers looking for top-paying Customer Service Representative roles near Utica, NY, should consider nearby cities. New Hartford, NY, offers the highest average salary at $52,592. Ithaca, NY, follows closely with $44,189. These cities provide excellent opportunities for those seeking competitive compensation in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Utica, NY, highlighting New Hartford, NY with the highest at $52,592 and Albany, NY with the lowest at $38,098.
  1. New Hartford, NY
    Average Salary: $52,592
    In New Hartford, NY, you'll find a thriving community with many opportunities for those who excel in customer interactions. Companies like Mohawk Valley Health System and local businesses value strong communication skills. Working here offers a chance to connect with a diverse range of clients and grow professionally.
    Find Customer Service Representative jobs in New Hartford, NY


  2. Ithaca, NY
    Average Salary: $44,189
    Ithaca, NY, is known for its vibrant culture and educational institutions. As a customer service professional, you'll interact with a mix of students, faculty, and visitors. Working for companies like Cornell University or local tech firms can provide a dynamic and rewarding experience.
    Find Customer Service Representative jobs in Ithaca, NY


  3. Poughkeepsie, NY
    Average Salary: $41,651
    Poughkeepsie, NY, offers a mix of historic charm and modern business opportunities. In this city, you'll assist customers for companies like IBM and local retailers. The role here emphasizes friendly service and problem-solving skills, making it a great place to build a career.
    Find Customer Service Representative jobs in Poughkeepsie, NY


  4. Schenectady, NY
    Average Salary: $41,272
    Schenectady, NY, is a hub of industry and innovation. Working as a customer service representative here, you'll support clients for companies like General Electric and local businesses. The city's diverse economy offers many chances to develop and advance your career.
    Find Customer Service Representative jobs in Schenectady, NY


  5. Cooperstown, NY
    Average Salary: $41,099
    Cooperstown, NY, is famous for its baseball heritage. As a customer service professional, you'll engage with visitors to the Baseball Hall of Fame and local residents. Working here means providing excellent service in a unique and historic setting.
    Find Customer Service Representative jobs in Cooperstown, NY


  6. Fulton, NY
    Average Salary: $40,276
    In Fulton, NY, you'll find a welcoming community with opportunities in customer service. Working for companies like Fulton Center or local shops, you'll help clients with a friendly and professional approach. The city's small-town feel makes it a great place to build lasting relationships.
    Find Customer Service Representative jobs in Fulton, NY


  7. Syracuse, NY
    Average Salary: $38,838
    Syracuse, NY, offers a mix of urban and suburban living. As a customer service representative, you'll interact with clients for companies like Syracuse University and local businesses. The city's diverse economy provides many opportunities for growth and development.
    Find Customer Service Representative jobs in Syracuse, NY


  8. Troy, NY
    Average Salary: $38,744
    Troy, NY, is known for its rich history and modern businesses. Working here, you'll assist customers for companies like Rensselaer Polytechnic Institute and local firms. The role emphasizes strong communication and problem-solving skills, making it a rewarding career choice.
    Find Customer Service Representative jobs in Troy, NY


  9. Herkimer, NY
    Average Salary: $38,600
    Herkimer, NY, offers a close-knit community with opportunities in customer service. Working for companies like Herkimer County Community College or local businesses, you'll provide excellent service to residents and visitors. The city's small-town atmosphere makes it a great place to build a career.
    Find Customer Service Representative jobs in Herkimer, NY


  10. Albany, NY
    Average Salary: $38,098
    Albany, NY, is the capital city and offers many opportunities in customer service. Working here, you'll interact with clients for companies like the New York State Government and local businesses. The role emphasizes strong communication and customer-focused skills, making it a rewarding career choice.
    Find Customer Service Representative jobs in Albany, NY

What are the best paying companies for a Customer Service Representative in Utica, NY?

PTM Solar offers the highest pay for Customer Service Representatives in Utica, NY, with an average salary of $54,340. Lincare provides a competitive salary of $37,670, while Mohawk Valley Health System offers $35,138. U-Haul and Family Dollar also provide good opportunities, with salaries of $29,820 and $27,940, respectively. These companies value their customer service staff and offer attractive compensation packages.
Graph displaying best paying company salaries for Customer Service Representative jobs in Utica, NY, highlighting PTM Solar with the highest at $54,340 and Family Dollar with the lowest at $27,940.
  1. PTM Solar
    Average Salary: $54,340
    PTM Solar offers exciting opportunities for Customer Service Representatives in Utica, NY. They focus on providing solar energy solutions. Their team works to ensure customer satisfaction and handle inquiries efficiently.


  2. Lincare
    Average Salary: $37,670
    Lincare provides healthcare services and products. Customer Service Representatives at Lincare in Utica, NY, assist clients with their needs. They ensure smooth communication and support for patients and healthcare providers.


  3. Mohawk Valley Health System
    Average Salary: $35,138
    Mohawk Valley Health System is a leading healthcare provider. Customer Service Representatives here play a key role in patient care. They handle various tasks to ensure a positive experience for patients and their families.


  4. U-Haul
    Average Salary: $29,820
    U-Haul offers moving and storage solutions. Customer Service Representatives at U-Haul in Utica, NY, help customers with their moving needs. They provide support and ensure a smooth moving process.


  5. Family Dollar
    Average Salary: $27,940
    Family Dollar is a retail store offering a variety of products. Customer Service Representatives here assist customers with their shopping needs. They provide friendly service and ensure a pleasant shopping experience.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings