Customer Success Manager Customer Success Manager Salary in Washington, DC

Customer Success Manager Salary in Washington, DC

Updated on Mar 10, 2026
Position
City
Salary

How much does a Customer Success Manager make in Washington, DC?

The average salary for a Customer Success Manager is $118,640 per year in Washington, DC.
Yearly
Monthly
Weekly
Hourly
Graph depicting the yearly salary distribution for Customer Success Manager jobs in Washington, DC, showing an average salary of $118,640 with varying distribution percentages across salary ranges.
Graph depicting the monthly salary distribution for Customer Success Manager jobs in Washington, DC, showing an average salary of $9,887 with varying distribution percentages across salary ranges.
Graph depicting the weekly salary distribution for Customer Success Manager jobs in Washington, DC, showing an average salary of $2,282 with varying distribution percentages across salary ranges.
Graph depicting the hourly salary distribution for Customer Success Manager jobs in Washington, DC, showing an average salary of $57 with varying distribution percentages across salary ranges.

Being a Customer Success Manager in Washington, DC, means earning a good salary. The average yearly salary sits at around $118,640. This pay can vary based on experience and the company you work for. Many people find this career both rewarding and stable.


Most Customer Success Managers in this area earn between $78,818 and $217,000 per year. This range shows that experience and skills play a big role in salary. Those new to the job may start on the lower end, while experienced managers can earn much more. Knowing the pay scale helps people plan their career growth and understand the value of their work.

Customer Success Manager jobs in Washington, DC
View all Customer Success Manager jobs in Washington, DC

What are the highest paying cities for a Customer Success Manager near Washington, DC?

Cities near Washington, DC offer great opportunities for Customer Success Managers. Arlington, VA, and Falls Church, VA, lead with higher average salaries. Look there if a lucrative position is important. Fairfax, VA, and Vienna, VA, also provide competitive salaries. They show good potential for those in the field. Other nearby cities, such as Gaithersburg, MD, and Baltimore, MD, offer solid pay as well.
Graph displaying highest paying cities salaries for Customer Success Manager jobs near Washington, DC, highlighting Arlington, VA with the highest at $125,618 and Frederick, MD with the lowest at $73,129.

  1. Arlington, VA
    Average Salary: $125,618
    Arlington offers a dynamic environment for those in customer success roles. With a thriving tech sector, companies like Amazon Web Services and General Dynamics Information Technology provide excellent opportunities. Professionals here enjoy a blend of innovation and stability.
    Find Customer Success Manager jobs in Arlington, VA


  2. Falls Church, VA
    Average Salary: $122,664
    Falls Church is known for its strong community and business-friendly atmosphere. Working in customer success here means being part of a vibrant tech community. Companies like BAE Systems and Leidos offer solid career growth and innovative projects.
    Find Customer Success Manager jobs in Falls Church, VA


  3. Fairfax, VA
    Average Salary: $119,057
    Fairfax provides a mix of large corporations and startups for customer success professionals. The area's diverse industries, from finance to tech, offer various career paths. Companies like Northrop Grumman and Capital One bring exciting opportunities.
    Find Customer Success Manager jobs in Fairfax, VA


  4. Vienna, VA
    Average Salary: $106,527
    Vienna offers a tranquil yet professional setting for customer success roles. The area is home to top companies like Verizon and Freddie Mac. Professionals here benefit from a supportive work culture and excellent career advancement.
    Find Customer Success Manager jobs in Vienna, VA


  5. Alexandria, VA
    Average Salary: $104,438
    Alexandria combines historic charm with modern business needs. In customer success, you'll find roles that offer strong support and innovative projects. Companies like ICF and Northrop Grumman provide a dynamic work environment.
    Find Customer Success Manager jobs in Alexandria, VA


  6. Gaithersburg, MD
    Average Salary: $99,951
    Gaithersburg is a hub for tech and biotech companies. For those in customer success, it means working in a cutting-edge industry. Firms like Lockheed Martin and Regeneron offer exciting projects and growth opportunities.
    Find Customer Success Manager jobs in Gaithersburg, MD


  7. Baltimore, MD
    Average Salary: $93,258
    Baltimore offers a vibrant blend of culture and business. Customer success roles here often involve working with diverse industries. Companies like Under Armour and T. Rowe Price provide dynamic career paths.
    Find Customer Success Manager jobs in Baltimore, MD


  8. Bethesda, MD
    Average Salary: $91,552
    Bethesda is known for its thriving healthcare and tech sectors. Professionals in customer success will find innovative opportunities. Companies like Lockheed Martin and Inova Health offer strong support and growth.
    Find Customer Success Manager jobs in Bethesda, MD


  9. Annapolis, MD
    Average Salary: $82,500
    Annapolis provides a unique blend of historical charm and modern business. Customer success roles here often involve working with a mix of local businesses and national firms. The environment is supportive and innovative.
    Find Customer Success Manager jobs in Annapolis, MD


  10. Frederick, MD
    Average Salary: $73,129
    Frederick offers a balanced mix of industry and community. Customer success roles here involve working with a range of businesses. Companies like Lockheed Martin and Northrop Grumman offer excellent career growth.
    Find Customer Success Manager jobs in Frederick, MD

What are the best paying companies for a Customer Success Manager in Washington, DC?

Okta, Salesforce, and Microsoft offer top pay for Customer Success Manager roles in Washington, DC. Candidates can expect an average salary of around $201,000 at Okta, $168,000 at Salesforce, and $161,657 at Microsoft. These leading companies provide competitive benefits and opportunities for career growth in a dynamic industry.
Graph displaying best paying company salaries for Customer Success Manager jobs in Washington, DC, highlighting Okta with the highest at $201,000 and Thermo Fisher Scientific with the lowest at $108,660.

  1. Okta
    Average Salary: $201,000
    Okta offers exciting opportunities for Customer Success Managers in Washington, DC. The company focuses on identity management. It is a top choice for professionals seeking growth in customer support and cloud services.


  2. Salesforce
    Average Salary: $168,000
    Salesforce provides a dynamic environment for Customer Success Managers in Washington, DC. The company is a global leader in CRM solutions. Employees enjoy diverse opportunities for career advancement in tech and customer service.


  3. Microsoft
    Average Salary: $161,657
    Microsoft offers competitive salaries for Customer Success Managers in Washington, DC. The tech giant provides a broad range of opportunities. Employees work in areas like cloud computing and AI, making it an ideal place for growth.


  4. armis
    Average Salary: $150,875
    armis seeks skilled Customer Success Managers in Washington, DC. This company specializes in IoT security. It offers a chance to work on innovative projects and support cutting-edge technology.


  5. Everlaw
    Average Salary: $132,000
    Everlaw looks for talented Customer Success Managers in Washington, DC. The company focuses on legal technology. Professionals here enjoy a supportive environment with opportunities for growth and learning.


  6. Genesys
    Average Salary: $129,133
    Genesys offers attractive positions for Customer Success Managers in Washington, DC. It specializes in cloud contact center solutions. Employees benefit from a collaborative atmosphere and diverse industry experience.


  7. Sprinklr
    Average Salary: $114,667
    Sprinklr seeks Customer Success Managers in Washington, DC. This company focuses on social media management. It provides a dynamic work environment with opportunities for professional development.


  8. HHAeXchange
    Average Salary: $113,333
    HHAeXchange offers positions for Customer Success Managers in Washington, DC. The company specializes in healthcare technology. Employees enjoy a supportive workplace and a focus on quality customer service.


  9. MongoDB
    Average Salary: $113,167
    MongoDB looks for Customer Success Managers in Washington, DC. The company is known for its database solutions. Professionals here benefit from a tech-driven environment and growth opportunities.


  10. Thermo Fisher Scientific
    Average Salary: $108,660
    Thermo Fisher Scientific offers roles for Customer Success Managers in Washington, DC. It is a leader in scientific instruments and services. Employees enjoy a stable work environment with chances for advancement.

Currently 691 Customer Success Manager job openings, nationwide.

View Customer Success Manager Jobs in Washington, DC

How's the job market for a Customer Success Manager in the US?

Learn what a Customer Success Manager does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Success Manager today.
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Customer Success Manager
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