Guest Services Salary in Waltham, MA

Cambridge, MA
Average Salary: $41,998
In Cambridge, you will help guests at top research institutions and universities. You may work with Harvard or MIT, offering a unique chance to meet interesting people. The area is lively and busy, with many restaurants and shops.
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Newton, MA
Average Salary: $41,914
Newton offers a chance to assist guests in a peaceful and friendly town. You might find yourself working for local hotels or corporate offices. The area is great for families, with many parks and schools.
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Burlington, MA
Average Salary: $41,550
Working in Burlington lets you help guests in a historic and vibrant town. Companies here include tech firms and retailers. You can enjoy a mix of modern amenities and classic New England charm.
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Marlborough, MA
Average Salary: $41,035
Marlborough provides a mix of small-town charm and big-city opportunities. You could assist guests in local hotels or offices. The area is growing, with new businesses and great dining options.
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Brookline, MA
Average Salary: $39,546
In Brookline, you will work in a well-known town near Boston. Many guests come to visit the famous Boston Public Library or shop on Boylston Street. The job can be busy but rewarding.
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Watertown, MA
Average Salary: $39,488
Watertown offers a mix of urban and suburban vibes. You might work in hotels or offices, helping guests feel at home. The town has a rich history and a lively downtown.
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Somerville, MA
Average Salary: $38,111
Somerville is a diverse and energetic city near Cambridge. You will help guests in a lively area with lots of restaurants and shops. The job can be dynamic, with many different people.
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Needham, MA
Average Salary: $38,000
Needham offers a quiet and family-friendly environment. You can assist guests at local hotels or corporate offices. The town has great schools and many parks.
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Chelsea, MA
Average Salary: $37,269
In Chelsea, you will help guests in a town that is close to Boston but has its own character. Many people work in nearby hospitals and businesses. The area is growing with new developments.
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Reading, MA
Average Salary: $35,773
Reading offers a small-town feel with lots of community events. You might work in local hotels or offices. The town has a rich history and lots of outdoor activities.
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Extended Stay Hotels
Average Salary: $40,855
At Extended Stay Hotels, Guest Services jobs focus on ensuring guests feel welcome and comfortable. These roles include assisting with reservations, handling guest inquiries, and managing check-ins and check-outs. The company operates in various locations, including Boston, New York City, and Washington, D.C.

Hyatt
Average Salary: $40,106
Hyatt offers rewarding Guest Services positions that prioritize guest satisfaction. Employees in these roles welcome guests, provide information about the hotel and local attractions, and handle guest needs throughout their stay. Hyatt hotels can be found in major cities like Chicago, San Francisco, and Los Angeles.

Travel Agent
Average Salary: $102,912
This role assists people with travel plans. Agents book flights, hotels, and activities. They help ensure a smooth journey. They work for companies like Expedia and local travel agencies.
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Food and Beverage Manager
Average Salary: $85,850
A Food and Beverage Manager oversees dining areas. They coordinate menus and service. They make sure guests enjoy their meals. They work for hotels like Hilton and Marriott.
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Guest Service Manager
Average Salary: $70,150
A Guest Service Manager coordinates guest services. They ensure guests have a pleasant stay. They work for hotels such as Hyatt and DoubleTree. They handle reservations, check-ins, and check-outs.
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Front Office Manager
Average Salary: $64,150
A Front Office Manager handles daily operations. They oversee guest services and staff. They ensure smooth operations. They work for hotels like Four Seasons and Boston Marriott.
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Housekeeping Supervisor
Average Salary: $51,190
A Housekeeping Supervisor leads the cleaning team. They ensure rooms are spotless. They work for hotels such as Sheraton and Renaissance. They manage schedules and quality.
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Personal Assistant
Average Salary: $50,750
A Personal Assistant helps executives with daily tasks. They manage schedules, emails, and travel. They work for companies like Charles Schwab and Fidelity Investments.
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Customer Service Representative
Average Salary: $46,413
A Customer Service Representative helps customers with questions. They solve problems and provide information. They work for companies like Comcast and Verizon.
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Concierge
Average Salary: $43,875
A Concierge assists guests with their needs. They provide information and book services. They work for luxury hotels like the Four Seasons and the Ritz-Carlton.
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Shift Supervisor
Average Salary: $39,473
A Shift Supervisor oversees staff during a shift. They ensure tasks are completed. They work for hotels and restaurants like Panera and Darden Restaurants.
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Porter
Average Salary: $39,153
A Porter helps guests with luggage. They transport items to rooms. They work for hotels like the Fairmont and the Omni. They ensure guests have a comfortable stay.
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