How much does a Call Center Representative make?
A Call Center Representative plays a crucial role in customer service and support. Their work often includes answering calls, handling customer inquiries, and providing support for products and services. Given the essential nature of their role, understanding their earnings can help guide your career decisions.
Call Center Representatives can expect to earn an average yearly salary of $41,811. This figure can vary widely based on experience, location, and the company. The range of salaries starts at $24,000 for the lowest earners and can go up to $107,500 for those at the higher end. Most representatives fall somewhere in the middle, with many earning between $31,591 and $61,955 annually. These numbers reflect the broad spectrum of opportunities and growth potential within the field.
What are the highest paying cities for a Call Center Representative?
-
Los Angeles, CA
Average Salary: $64,945
Los Angeles offers a vibrant job market with numerous opportunities in the service industry. Companies like Amazon and UnitedHealth Group often seek representatives to manage customer inquiries. The lively environment suits those who thrive in a fast-paced setting.
Find Call Center Representative jobs in Los Angeles, CA
-
Sacramento, CA
Average Salary: $61,845
In Sacramento, call center positions provide a blend of city life and suburban comfort. Here, companies such as Kaiser Permanente look for representatives to handle various customer needs. The moderate climate makes commuting pleasant year-round.
Find Call Center Representative jobs in Sacramento, CA
-
San Diego, CA
Average Salary: $54,940
San Diego's call centers benefit from the city's reputation for quality of life. Firms like Blue Shield of California hire representatives to assist with customer support. The scenic beauty and mild weather offer a refreshing backdrop to daily tasks.
Find Call Center Representative jobs in San Diego, CA
-
Rochester, MN
Average Salary: $53,752
Rochester's job scene for representatives includes working with renowned organizations like Mayo Clinic. The city's emphasis on healthcare provides a unique advantage for those in the industry. Rochester’s welcoming atmosphere makes it a great place to build a career.
Find Call Center Representative jobs in Rochester, MN
-
Orlando, FL
Average Salary: $50,218
Orlando is known for its dynamic tourism industry, offering call center jobs that connect with a global customer base. Companies such as SeaWorld look for representatives to enhance customer experiences. The vibrant culture adds to the job's appeal.
Find Call Center Representative jobs in Orlando, FL
-
Riverside, CA
Average Salary: $49,484
Riverside provides a mix of urban and suburban settings for call center work. Companies like Kaiser Permanente offer roles that focus on customer care. The area's growing economy and affordable living make it an attractive place to work.
Find Call Center Representative jobs in Riverside, CA
-
Toledo, OH
Average Salary: $48,399
Toledo offers a supportive community for call center professionals. Local companies like ProMedica seek representatives to handle customer inquiries. The city's commitment to education and healthcare creates a stable job market.
Find Call Center Representative jobs in Toledo, OH
-
Seattle, WA
Average Salary: $48,227
Seattle’s tech-driven economy includes many call center positions. Companies like Amazon provide opportunities for representatives to engage with a diverse customer base. The city's innovative spirit makes it an exciting place to work.
Find Call Center Representative jobs in Seattle, WA
-
Manchester, NH
Average Salary: $48,145
Manchester offers a variety of call center jobs with companies such as Anthem. The city’s affordable cost of living and strong community make it an ideal place for career growth. The diverse job market supports professional development.
Find Call Center Representative jobs in Manchester, NH
-
Worcester, MA
Average Salary: $47,192
Worcester's call centers are part of a thriving educational and healthcare sector. Local firms like Optum often hire representatives for customer support roles. The city's rich history and vibrant culture provide a unique work environment.
Find Call Center Representative jobs in Worcester, MA
What are the best companies a Call Center Representative can work for?
-
Guardian Tax
Average Salary: $174,846
Guardian Tax offers Call Center Representative jobs with competitive pay. They provide tax services and support in locations across the United States.
-
Senior Health Solutions
Average Salary: $92,708
Senior Health Solutions values their Call Center Representatives. They assist seniors with healthcare needs in various regions across the country.
-
American Power and Gas
Average Salary: $91,000
American Power and Gas provides a good salary for Call Center Representatives. They manage energy services and operate throughout the United States.
-
Hilton Grand Vacations
Average Salary: $81,472
Hilton Grand Vacations offers rewarding Call Center Representative roles. They manage vacation ownership programs in multiple locations nationwide.
-
SMS
Average Salary: $62,500
SMS provides Call Center Representative jobs with a decent salary. They offer communication services in various regions across the United States.
-
Closet America
Average Salary: $57,608
Closet America offers Call Center Representative positions with a good salary. They specialize in home organization solutions in many areas across the country.
-
Camping World
Average Salary: $57,124
Camping World provides Call Center Representative jobs with a fair salary. They focus on outdoor recreation and operate throughout the United States.
-
Northwell Health
Average Salary: $56,909
Northwell Health offers Call Center Representative roles with a solid salary. They are a healthcare provider with facilities in New York.
-
Centratel
Average Salary: $54,759
Centratel provides Call Center Representative jobs with a good salary. They offer remote work and operate across various locations.
-
OneTouch Direct
Average Salary: $52,500
OneTouch Direct offers Call Center Representative positions with a fair salary. They provide customer support services in multiple areas across the United States.
How to earn more as a Call Center Representative?
Becoming a successful Call Center Representative can open the door to more opportunities. To earn more in this role, focus on these key factors:
- Skill Development: Invest time in learning new skills. Aim to handle more complex tasks. This can lead to higher earnings.
- Customer Service Excellence: Always provide excellent service. Happy customers can lead to bonuses and promotions.
- Efficiency: Work quickly and accurately. Doing tasks faster can help earn more calls and increase income.
- Certifications: Earn certifications in customer service or specific software. These can make you more valuable to employers.
- Networking: Connect with other professionals. This can lead to job offers with better pay.
Improving in these areas shows dedication and can lead to higher earnings. It also makes a job seeker more attractive to potential employers.
