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How much does a Call Center Representative make?

The average salary for a Call Center Representative is $41,759 per year in the US.

The average yearly salary for a Call Center Representative stands at about $41,759. This job offers a clear salary range, which provides a good understanding of what to expect as experience and skills grow. A newly hired representative can anticipate earning around $24,000 per year. With some years of experience, this figure increases, reaching up to $107,500 for the most experienced workers.

Many Call Center Representatives find their earnings increase as they gain experience. For example, those with one to three years of experience can expect to make about $31,591. As experience grows, so does the salary. Individuals with five to ten years of experience may see their earnings jump to $61,955. The highest earners, those with more than ten years of experience, can make up to $107,500 per year.

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What are the highest paying cities for a Call Center Representative?

Call Center Representatives can find great opportunities in cities across the country. The highest salaries often come from cities with larger economies or higher living costs. Los Angeles, Sacramento, and San Diego in California offer the highest average salaries, making them top choices for those in the field. Salaries in these cities reflect the competitive nature of the job market and the cost of living. For example, Los Angeles tops the list with an average salary of $65,004. Other cities like Rochester and Santa Rosa in California, as well as Orlando in Florida, also provide attractive salary packages. Job seekers should consider both salary and location when making their career choices.
Graph displaying highest paying cities salaries for Call Center Representative jobs, highlighting Los Angeles, CA with the highest at $65,004 and San Francisco, CA with the lowest at $47,105.
  1. Los Angeles, CA
    Average Salary: $65,004
    Join the dynamic workforce in Los Angeles. You can find opportunities at major companies like Amazon and Verizon. Enjoy the vibrant city life while working in a fast-paced call center environment.
    Find Call Center Representative jobs in Los Angeles, CA


  2. Sacramento, CA
    Average Salary: $62,518
    In Sacramento, work with prominent firms such as AT&T and Comcast. Experience the charm of the capital city while handling customer service calls efficiently.
    Find Call Center Representative jobs in Sacramento, CA


  3. San Diego, CA
    Average Salary: $54,008
    San Diego offers a mix of beach life and corporate opportunities. Companies like Qualcomm and Cox Communications provide great environments for call center professionals.
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  4. Rochester, MN
    Average Salary: $53,752
    Rochester is known for its healthcare sector. You can find opportunities with Mayo Clinic. Enjoy a quieter lifestyle while working in a respected medical institution.
    Find Call Center Representative jobs in Rochester, MN


  5. Santa Rosa, CA
    Average Salary: $53,609
    Santa Rosa offers a blend of rural and urban living. Work for companies like Charles Schwab and Bank of America. Enjoy the beautiful wine country surroundings.
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  6. Orlando, FL
    Average Salary: $50,216
    Orlando is a hub for tourism and entertainment. Work for major companies such as Walt Disney World and Universal Studios. Experience a lively and bustling city atmosphere.
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  7. Seattle, WA
    Average Salary: $49,271
    Seattle offers a tech-savvy environment with companies like Microsoft and Amazon. Enjoy the beautiful Pacific Northwest scenery while contributing to customer service.
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  8. Toledo, OH
    Average Salary: $48,796
    Toledo provides a more laid-back environment with opportunities at companies like ProMedica and Owens-Illinois. Enjoy the historic charm of the city.
    Find Call Center Representative jobs in Toledo, OH


  9. Manchester, NH
    Average Salary: $48,468
    Manchester has a growing job market with opportunities at companies like Southern New Hampshire Health and Verizon. Enjoy a friendly and close-knit community.
    Find Call Center Representative jobs in Manchester, NH


  10. San Francisco, CA
    Average Salary: $47,105
    San Francisco offers a bustling environment with opportunities at tech giants like Salesforce and Google. Enjoy the vibrant and diverse culture of the city.
    Find Call Center Representative jobs in San Francisco, CA

What are the best companies a Call Center Representative can work for?

Call center jobs offer good earnings and opportunities for growth. Among the best paying companies, Guardian Tax stands out with an average salary of $178,128. Other top earners include Dynamic SLR, Senior Health Solutions, and American Power and Gas, with average salaries ranging from $61,348 to $105,000. These companies provide rewarding careers and excellent compensation.
Graph displaying best paying company salaries for Call Center Representative jobs, highlighting Guardian Tax with the highest at $178,128 and Ameritech Construction with the lowest at $51,852.
  1. Guardian Tax
    Average Salary: $178,128
    Guardian Tax offers Call Center Representative jobs that help clients with their tax needs. They operate nationwide, with main offices in major cities. The role involves assisting clients with their inquiries and providing support.


  2. Dynamic SLR
    Average Salary: $105,000
    Dynamic SLR provides Call Center Representative positions focused on customer support. The company serves various industries, with offices in key business hubs. These roles are ideal for those who enjoy problem-solving and helping others.


  3. Senior Health Solutions
    Average Salary: $97,885
    Senior Health Solutions offers jobs for Call Center Representatives who assist with health-related inquiries. They operate in several states, focusing on providing quality support. These positions are perfect for those passionate about healthcare services.


  4. American Power and Gas
    Average Salary: $91,000
    American Power and Gas provides Call Center Representative jobs that handle customer service for energy needs. They have locations across the country, offering diverse opportunities. This role is great for those who want to be part of the energy sector.


  5. Hilton Grand Vacations
    Average Salary: $85,795
    Hilton Grand Vacations offers Call Center Representative positions that focus on vacation services. They operate worldwide, with a presence in major tourist areas. These jobs are ideal for those who enjoy hospitality and customer service.


  6. SMS
    Average Salary: $62,500
    SMS provides Call Center Representative jobs that assist with customer inquiries and support. They have offices in various states, offering a range of services. These roles are perfect for those seeking a stable and supportive work environment.


  7. Camping World
    Average Salary: $61,348
    Camping World offers Call Center Representative jobs focused on outdoor and camping needs. They have locations across the country, serving outdoor enthusiasts. This role is great for those who love the outdoors and customer service.


  8. Northwell Health
    Average Salary: $56,909
    Northwell Health provides Call Center Representative positions that assist with healthcare inquiries. They have multiple locations in key cities, offering a range of healthcare services. These jobs are ideal for those passionate about healthcare.


  9. Centratel
    Average Salary: $55,410
    Centratel offers Call Center Representative jobs that focus on customer support. They operate in several states, providing services to various industries. This role is perfect for those who enjoy helping others and solving problems.


  10. Ameritech Construction
    Average Salary: $51,852
    Ameritech Construction provides Call Center Representative jobs that assist with customer inquiries. They have locations in key areas, focusing on construction services. These positions are ideal for those who want to be part of the construction industry.

How to earn more as a Call Center Representative?

Becoming a top-earning Call Center Representative involves more than just handling calls. It requires dedication to growth and skill enhancement. Building a successful career in this field often depends on a few key factors. Each can help to increase earnings over time.

The following are essential factors for achieving higher pay in a call center job.

  1. Experience: Experience often leads to higher pay. Working in a call center for several years can build expertise.
  2. Skills: Gaining advanced skills, like in customer service or problem-solving, can open up higher-paying positions.
  3. Certifications: Certifications in specialized areas can make a candidate more attractive to employers.
  4. Performance: Consistently meeting or exceeding performance goals can lead to bonuses and raises.
  5. Networking: Connecting with others in the industry can lead to better job opportunities.

Currently 1,408 Call Center Representative job openings, nationwide.

How's the job market for a Call Center Representative in the US?

Learn what a Call Center Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Call Center Representative today.
Position
Overview
Call Center Representative
1,408 Job Openings