How much does a Call Center Representative make?
A Call Center Representative plays a key role in customer service. They handle incoming calls and assist with various inquiries. The average yearly salary for a Call Center Representative is around $40,962. This figure can vary based on experience, location, and the specific industry.
Here are some salary ranges for Call Center Representatives:
- The lowest 10% earn about $24,000 per year.
- The next 20% earn between $24,000 and $31,591 per year.
- The middle 20% earn between $31,591 and $39,182 per year.
- The next 20% earn between $39,182 and $46,773 per year.
- The highest 10% earn over $77,136 per year.
What are the highest paying cities for a Call Center Representative?
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Los Angeles, CA
Average Salary: $60,703
In Los Angeles, you can find call center jobs with major companies like AT&T and Verizon. The city offers a dynamic work environment with diverse opportunities. The average salary is competitive, making it a great place to start or advance your career.
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Sacramento, CA
Average Salary: $58,837
Sacramento provides call center positions with companies such as Kaiser Permanente. The city's growing tech sector offers many opportunities. The average salary is attractive, and the cost of living is reasonable.
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Rochester, MN
Average Salary: $54,865
Rochester, home to Mayo Clinic, offers stable call center jobs. The city's healthcare focus provides a unique work environment. The average salary is good, and the community is welcoming.
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San Diego, CA
Average Salary: $52,216
San Diego has many call center jobs with companies like Qualcomm. The city's beautiful weather and coastal lifestyle make it appealing. The average salary is good, and there are plenty of outdoor activities.
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Orlando, FL
Average Salary: $50,738
Orlando offers call center roles with companies like Disney and Universal. The city's vibrant tourism industry provides a dynamic work environment. The average salary is competitive, and there are many attractions nearby.
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Santa Rosa, CA
Average Salary: $49,475
Santa Rosa provides call center jobs with companies like Charles Schwab. The city offers a relaxed lifestyle with beautiful surroundings. The average salary is good, and the cost of living is moderate.
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Toledo, OH
Average Salary: $47,532
Toledo offers call center positions with companies like Owens-Illinois. The city's industrial background provides a stable work environment. The average salary is reasonable, and the community is friendly.
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Riverside, CA
Average Salary: $47,452
Riverside has call center jobs with companies like Riverside County. The city offers a mix of urban and suburban living. The average salary is good, and the area is known for its parks and recreation.
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Manchester, NH
Average Salary: $47,135
Manchester offers call center roles with companies like Fidelity Investments. The city's growing economy provides many opportunities. The average salary is good, and the community is supportive.
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San Jose, CA
Average Salary: $46,856
San Jose provides call center jobs with companies like Cisco and Intel. The city's tech hub offers a dynamic work environment. The average salary is competitive, and the area is known for its innovation.
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What are the best companies a Call Center Representative can work for?
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Senior Health Solutions
Average Salary: $91,667
Senior Health Solutions offers rewarding Call Center Representative jobs with a focus on healthcare. They operate in various locations, including major cities across the United States. Employees enjoy competitive pay and benefits.
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American Power and Gas
Average Salary: $91,000
American Power and Gas provides excellent opportunities for Call Center Representatives. They serve customers nationwide, offering a stable work environment and attractive compensation packages.
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Hilton Grand Vacations
Average Salary: $79,888
Hilton Grand Vacations offers Call Center Representative positions with a focus on customer service and hospitality. They operate in multiple locations, including popular vacation destinations. Employees benefit from a supportive work culture.
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PROTOCALL COMMUNICATIONS
Average Salary: $65,500
PROTOCALL COMMUNICATIONS provides Call Center Representative jobs with a focus on communication services. They serve clients in various industries and locations. Employees enjoy a dynamic work environment with growth opportunities.
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Windows Plus
Average Salary: $62,773
Windows Plus offers Call Center Representative positions with a focus on customer support. They operate in several locations, providing excellent training and career advancement opportunities.
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SMS
Average Salary: $62,500
SMS provides Call Center Representative jobs with a focus on customer service. They serve clients in various sectors and locations. Employees benefit from a supportive work environment and competitive pay.
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Renuity
Average Salary: $62,240
Renuity offers Call Center Representative positions with a focus on customer engagement. They operate in multiple locations, providing a collaborative work culture and attractive compensation packages.
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Bank of America
Average Salary: $57,623
Bank of America provides Call Center Representative jobs with a focus on financial services. They serve customers in various locations, offering a competitive salary and benefits.
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Northwell Health
Average Salary: $57,184
Northwell Health offers Call Center Representative positions with a focus on healthcare. They operate in several locations, providing a supportive work environment and career growth opportunities.
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Closet America
Average Salary: $56,789
Closet America provides Call Center Representative jobs with a focus on customer service. They serve clients in various locations, offering a competitive salary and benefits.
How to earn more as a Call Center Representative?
A Call Center Representative can find several ways to increase their earnings. By focusing on key areas, one can enhance job performance and potentially earn more. Attention to detail and a proactive approach can lead to better opportunities and higher pay.
Here are five factors that can help a Call Center Representative earn more:
- Skill Development: Continuous learning and skill improvement can lead to higher positions. Training in new software or languages can make a representative more valuable.
- Performance Metrics: Meeting and exceeding performance targets can lead to bonuses. Keeping track of key metrics and striving for excellence can result in financial rewards.
- Customer Satisfaction: High customer satisfaction scores can lead to promotions. Providing excellent service and resolving issues quickly can improve job standing.
- Additional Responsibilities: Taking on extra tasks can lead to higher pay. Volunteering for projects or training others can demonstrate leadership and dedication.
- Networking: Building strong relationships with colleagues and supervisors can open doors to higher-paying roles. Being proactive and communicative can lead to better opportunities.
