Position
Salary

How much does a Call Center Representative make?

The average salary for a Call Center Representative is $40,644 per year in the US.

Call Center Representatives handle many tasks that keep businesses running smoothly. They work with customers, answer calls, and provide support. This job has different levels, and it pays well. Most Call Center Representatives earn between $24,000 and $45,545 a year. This range shows that experience and skills can increase earnings.

Some Call Center Representatives make more. Those with higher experience and skills can earn $52,727 to $67,091 a year. The highest earners in this field can make over $103,000 per year. This shows that hard work and dedication can lead to good rewards. As Call Center Representatives gain experience, they often get raises and promotions. This can help them reach higher pay levels. For many, this job is a great place to start and grow in a career.

View Call Center Representative jobs nearby

What are the highest paying cities for a Call Center Representative?

Job seekers should know that Los Angeles offers the highest average salary for call center representatives at $65,163 per year. This makes it an attractive location for those seeking better pay. Other cities with competitive salaries include Sacramento and San Diego, with averages over $60,000.
Graph displaying highest paying cities salaries for Call Center Representative jobs, highlighting Los Angeles, CA with the highest at $65,163 and Washington, DC with the lowest at $46,942.
  1. Los Angeles, CA
    Average Salary: $65,163
    Working in Los Angeles allows you to be part of a bustling tech hub. You'll find many job opportunities with tech companies, offering a dynamic work environment. The city's diverse industries mean you will gain valuable experience.
    Find Call Center Representative jobs in Los Angeles, CA


  2. Sacramento, CA
    Average Salary: $62,534
    Sacramento offers a balanced lifestyle with a strong job market in both tech and government sectors. You can expect a mix of remote and in-office positions, providing flexibility and stability. The city's growth means many opportunities for career advancement.
    Find Call Center Representative jobs in Sacramento, CA


  3. San Diego, CA
    Average Salary: $51,220
    In San Diego, you will enjoy a sunny climate while working in a city known for its business-friendly environment. The tech and biotech industries are thriving, providing a variety of roles. The coastal location also offers a high quality of life.
    Find Call Center Representative jobs in San Diego, CA


  4. Riverside, CA
    Average Salary: $50,949
    Riverside combines a smaller city feel with a strong job market. It’s an excellent place for those looking for a community-oriented workplace. Many tech and healthcare companies are hiring, offering diverse opportunities.
    Find Call Center Representative jobs in Riverside, CA


  5. Seattle, WA
    Average Salary: $50,501
    Seattle is known for its vibrant tech scene and offers numerous opportunities in the tech industry. Companies like Amazon and Microsoft provide top-notch experience. The city's progressive culture also means a supportive work environment.
    Find Call Center Representative jobs in Seattle, WA


  6. Stamford, CT
    Average Salary: $49,800
    Stamford boasts a strong presence of multinational corporations, offering stability and growth. Working here means access to excellent benefits and a professional atmosphere. The city’s business-centric environment is ideal for career development.
    Find Call Center Representative jobs in Stamford, CT


  7. Allentown, PA
    Average Salary: $49,597
    Allentown provides a mix of small businesses and larger corporations. The area is known for its strong manufacturing sector and growing tech industry. This mix offers diverse job opportunities and a supportive community.
    Find Call Center Representative jobs in Allentown, PA


  8. San Francisco, CA
    Average Salary: $48,225
    San Francisco is a global tech hub, offering countless opportunities in the tech and finance sectors. Companies like Google and Salesforce provide cutting-edge experience. The city’s innovative environment fosters career growth.
    Find Call Center Representative jobs in San Francisco, CA


  9. Tampa, FL
    Average Salary: $47,391
    Tampa offers a warm climate and a growing job market, particularly in healthcare and tech. The city’s expanding industries provide many opportunities for professional development. The coastal location adds to the quality of life.
    Find Call Center Representative jobs in Tampa, FL


  10. Washington, DC
    Average Salary: $46,942
    Washington, DC, is rich with opportunities in government and tech sectors. Working here means being at the heart of important industries. The city’s vibrant culture and professional environment offer both job security and growth.
    Find Call Center Representative jobs in Washington, DC

What are the best companies a Call Center Representative can work for?

If you're a job seeker looking for high pay in call center roles, consider these top companies. Guardian Tax leads with an impressive average salary of $176,326, offering a lucrative opportunity. Following closely, nThermLLC provides an average salary of $125,218, making it another solid choice for those in the field.
Graph displaying best paying company salaries for Call Center Representative jobs, highlighting Guardian Tax with the highest at $176,326 and Open Road Auto Group with the lowest at $70,643.
  1. Guardian Tax
    Average Salary: $176,326
    Guardian Tax offers a dynamic work environment for Call Center Representatives. They handle a variety of tax-related inquiries and support clients nationwide. Their headquarters is in Houston, Texas, with additional offices in major cities.


  2. nThermLLC
    Average Salary: $125,218
    nThermLLC provides opportunities for Call Center Representatives to engage with customers on energy-saving products. They focus on providing excellent customer service and support. Their main office is in San Diego, California, and they serve clients across the country.


  3. Dynamic SLR
    Average Salary: $105,000
    Dynamic SLR is known for its innovative approach in the solar industry. Call Center Representatives here assist customers with inquiries about solar products. They have offices in Phoenix, Arizona, and also serve clients nationwide.


  4. Freeway Insurance Services, Inc.
    Average Salary: $96,225
    Freeway Insurance Services, Inc. offers a range of insurance solutions. Call Center Representatives here handle customer service and insurance-related questions. The company operates from Houston, Texas, and serves clients across the state.


  5. American Power and Gas
    Average Salary: $91,000
    American Power and Gas provides utility services and needs skilled Call Center Representatives to manage customer inquiries. They focus on energy solutions and have offices in Dallas, Texas, serving customers in various states.


  6. One Day Roofing and More
    Average Salary: $83,466
    One Day Roofing and More offers roofing services and relies on Call Center Representatives to handle customer interactions. They have offices in Denver, Colorado, and serve clients in the surrounding region.


  7. Hilton Grand Vacations
    Average Salary: $81,048
    Hilton Grand Vacations provides timeshare services and needs Call Center Representatives to assist customers. They focus on vacation and resort services. Their main office is in Orlando, Florida, with additional locations in various states.


  8. Modern Exterior
    Average Salary: $77,500
    Modern Exterior specializes in exterior home improvements. Call Center Representatives here assist with customer inquiries and support. They are based in Atlanta, Georgia, and serve clients in the southeastern U.S.


  9. ARW Home
    Average Salary: $70,870
    ARW Home offers home improvement services and needs Call Center Representatives to manage customer calls. They have offices in San Jose, California, and provide services to clients in the western U.S.


  10. Open Road Auto Group
    Average Salary: $70,643
    Open Road Auto Group provides automotive services and needs Call Center Representatives to assist customers. They focus on vehicle sales and services. Their headquarters is in Dallas, Texas, and they serve clients across the state.

How to earn more as a Call Center Representative?

To earn more as a Call Center Representative, focus on key areas that boost your performance and value. A higher salary often comes from improving skills, taking on more responsibilities, and showing dedication to your role. Start by aiming for promotions within the company, as these usually come with a pay increase. Seek opportunities to take on additional tasks or responsibilities that go beyond your current role.

Networking and building relationships with colleagues and supervisors can also lead to better-paying positions. Gaining recommendations and positive feedback from supervisors and clients can help in salary negotiations. Investing in additional certifications or training can also make someone more competitive in the job market, leading to higher-paying opportunities. Always keep an eye out for job openings at other companies that offer better pay for similar roles.

Consider these key factors for increasing earnings:

  1. Seek internal promotions.
  2. Take on additional responsibilities.
  3. Network and build relationships.
  4. Get additional training and certifications.
  5. Look for higher-paying job opportunities.

Currently 1,232 Call Center Representative job openings, nationwide.

How's the job market for a Call Center Representative in the US?

Learn what a Call Center Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Call Center Representative today.
Position
Overview
Call Center Representative
1,232 Job Openings