How much does a Call Center Specialist make?
A Call Center Specialist can expect to earn a solid salary, providing a rewarding opportunity for those seeking steady employment. On average, a Call Center Specialist makes about $41,246 per year. This figure can vary based on experience, location, and specific skills. For those just starting out, salaries may fall towards the lower end of the range, while more experienced specialists often earn towards the higher end.
To break it down further, here is a look at the typical salary distribution for Call Center Specialists:
- 10th percentile: $27,721
- 25th percentile: $31,625
- 50th percentile: $35,530
- 75th percentile: $39,434
- 90th percentile: $43,339
- 95th percentile: $47,243
- 99th percentile: $51,148
- Top 1 percent: $55,052
What are the highest paying cities for a Call Center Specialist?

-
San Diego, CA
Average Salary: $62,745
In San Diego, professionals in the call center industry enjoy a vibrant community with a range of opportunities. With major companies like Qualcomm and Callaway Golf, you can expect diverse roles and chances to grow. San Diego's pleasant climate and active lifestyle add to the appeal of working here.
Find Call Center Specialist jobs in San Diego, CA
-
Dallas, TX
Average Salary: $57,508
Dallas offers a bustling environment for call center specialists, with prominent companies like AT&T and American Airlines. The city's vibrant business scene provides numerous opportunities for advancement. Dallas’s mix of urban and suburban areas offers a dynamic lifestyle for workers.
Find Call Center Specialist jobs in Dallas, TX
-
Miami, FL
Average Salary: $55,998
Miami is a dynamic city for call center specialists, with companies such as American Airlines and Carnival Corporation offering exciting roles. The city’s diverse culture and warm climate create an inviting atmosphere. Professionals enjoy a mix of beach life and city energy.
Find Call Center Specialist jobs in Miami, FL
-
Springfield, IL
Average Salary: $53,213
In Springfield, call center specialists work in a supportive environment with companies like State Farm. The city’s strong sense of community and lower cost of living make it an attractive place to live and work. Springfield offers a balanced lifestyle with plenty of outdoor activities.
Find Call Center Specialist jobs in Springfield, IL
-
Virginia Beach, VA
Average Salary: $46,591
Virginia Beach provides a great setting for call center jobs, with employers like Verizon and Sentara Healthcare. The city’s beautiful oceanfront and vibrant community offer a high quality of life. Working here combines professional opportunities with coastal charm.
Find Call Center Specialist jobs in Virginia Beach, VA
-
Phoenix, AZ
Average Salary: $45,920
Phoenix is home to many call center opportunities, with companies such as Republic Services and Honeywell. The city's warm climate and outdoor activities make it appealing for workers. Phoenix’s growing economy offers plenty of chances for career growth.
Find Call Center Specialist jobs in Phoenix, AZ
-
Nashville, TN
Average Salary: $45,707
Nashville offers a lively atmosphere for call center specialists, with companies like LifePoint Health and Amazon. The city’s rich music scene and friendly people create a welcoming environment. Nashville combines professional opportunities with a vibrant cultural life.
Find Call Center Specialist jobs in Nashville, TN
-
Baltimore, MD
Average Salary: $43,283
Baltimore provides numerous opportunities for call center specialists with companies like Under Armour and Legg Mason. The city’s historic charm and cultural attractions add to its appeal. Baltimore offers a mix of urban excitement and suburban peace.
Find Call Center Specialist jobs in Baltimore, MD
-
Anchorage, AK
Average Salary: $43,136
Anchorage offers a unique setting for call center specialists, with opportunities at companies like Alaska Airlines. The city’s stunning natural beauty and outdoor activities make it special. Anchorage provides a peaceful work environment with a touch of adventure.
Find Call Center Specialist jobs in Anchorage, AK
-
El Paso, TX
Average Salary: $42,266
El Paso provides a vibrant environment for call center specialists, with employers like U.S. Customs and Border Protection. The city’s rich culture and warm climate create a friendly atmosphere. El Paso offers a mix of professional opportunities and a lively community.
Find Call Center Specialist jobs in El Paso, TX
What are the best companies a Call Center Specialist can work for?

-
U.S. Bank
Average Salary: $71,212
U.S. Bank offers competitive pay for Call Center Specialists. These roles often involve helping customers with banking needs. Locations include various cities in the U.S.
-
UC San Diego Health
Average Salary: $65,335
At UC San Diego Health, Call Center Specialists play a key role in patient care. They help manage appointments and provide support. This company operates in San Diego, California.
-
DCI Donor Services, Inc.
Average Salary: $46,636
DCI Donor Services, Inc. values Call Center Specialists. These roles focus on organ donation coordination. This company operates across the U.S.
-
CORNING Federal Credit Union
Average Salary: $45,063
CORNING Federal Credit Union offers Call Center Specialist jobs with good pay. These roles help manage member accounts. The company operates in Corning, New York.
-
BeMobile, Inc
Average Salary: $43,545
BeMobile, Inc. provides a solid salary for Call Center Specialists. They handle customer service for mobile services. The company operates nationally.
-
Monument Health
Average Salary: $39,537
Monument Health offers Call Center Specialist jobs with a good salary. These roles assist with patient care and support. This company operates in South Dakota.
-
FirstLink
Average Salary: $39,000
FirstLink offers Call Center Specialist roles with an average salary. They focus on financial services and customer support. This company operates in Iowa.
-
West Shore Home
Average Salary: $38,750
West Shore Home provides Call Center Specialist positions with a decent salary. These roles involve helping seniors with care. The company operates in Florida.
-
Moments Hospice
Average Salary: $37,417
Moments Hospice offers roles for Call Center Specialists. These positions focus on patient support. This company operates in South Carolina.
-
Spectrum
Average Salary: $36,000
Spectrum offers Call Center Specialist jobs with a competitive salary. These roles involve customer service for communications. This company operates nationwide.
How to earn more as a Call Center Specialist?
Call Center Specialists have the opportunity to increase their earnings through several effective strategies. Enhancing skills and gaining experience can lead to higher-paying positions. Specialization in certain industries can also boost earning potential. Networking and building relationships with industry professionals can open doors to better job opportunities. Continuous education and certification in relevant areas can make a candidate more attractive to employers. Staying updated with industry trends and technologies will ensure competitiveness in the job market.
To earn more as a Call Center Specialist, consider the following factors:
- Skill Enhancement: Improve technical and soft skills to perform better and handle more complex tasks.
- Industry Specialization: Focus on specific industries to become an expert and command higher pay.
- Networking: Connect with professionals to learn about job openings and career advancement opportunities.
- Certification: Obtain relevant certifications to boost credibility and earning potential.
- Stay Informed: Keep up with industry trends and technologies to remain competitive.



