How much does a Call Center Specialist make?
Call Center Specialists play a vital role in customer service. They handle calls, answer questions, and solve problems. The average yearly salary for a Call Center Specialist is around $39,634. This salary can vary based on experience and location.
Here are some salary ranges for Call Center Specialists:
- The lowest 10% earn about $26,000 per year.
- The middle 50% earn between $33,269 and $44,173 per year.
- The highest 10% earn over $65,980 per year.
What are the highest paying cities for a Call Center Specialist?

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      San Diego, CA 
 Average Salary: $59,758
 San Diego offers a vibrant atmosphere with many opportunities for customer service roles. Companies like Qualcomm and Cox Communications provide excellent career paths. The city's mild climate makes for a pleasant work environment.
 Find Call Center Specialist jobs in San Diego, CA
 
- 
      Detroit, MI 
 Average Salary: $58,254
 Detroit is known for its automotive industry, offering many call center jobs. Companies such as General Motors and DTE Energy provide stable positions. The city's rich culture adds to the work experience.
 Find Call Center Specialist jobs in Detroit, MI
 
- 
      Orlando, FL 
 Average Salary: $57,059
 Orlando is a hub for tourism, making it a great place for call center work. Companies like Disney and Universal Studios offer many opportunities. The city's lively environment keeps the job engaging.
 Find Call Center Specialist jobs in Orlando, FL
 
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      Springfield, IL 
 Average Salary: $52,422
 Springfield provides a quieter environment with many call center jobs. Companies such as State Farm and Caterpillar offer solid career options. The city's affordable cost of living is a big plus.
 Find Call Center Specialist jobs in Springfield, IL
 
- 
      Spokane, WA 
 Average Salary: $50,054
 Spokane offers a blend of urban and natural beauty. Companies like Spokane Public Schools and Avista Corporation provide good opportunities. The city's outdoor activities make for a balanced lifestyle.
 Find Call Center Specialist jobs in Spokane, WA
 
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      Los Angeles, CA 
 Average Salary: $49,371
 Los Angeles is a major city with countless call center jobs. Companies like AT&T and Verizon offer diverse roles. The city's entertainment industry adds a dynamic touch to the work environment.
 Find Call Center Specialist jobs in Los Angeles, CA
 
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      Boston, MA 
 Average Salary: $49,329
 Boston is rich in history and offers many opportunities in customer service. Companies like Liberty Mutual and State Street Corporation provide excellent career paths. The city's educational institutions add to its appeal.
 Find Call Center Specialist jobs in Boston, MA
 
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      Raleigh, NC 
 Average Salary: $46,958
 Raleigh is a growing city with many call center jobs. Companies like Red Hat and IBM offer good opportunities. The city's vibrant tech scene makes for an exciting work environment.
 Find Call Center Specialist jobs in Raleigh, NC
 
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      Miami, FL 
 Average Salary: $45,798
 Miami offers a lively atmosphere with many call center positions. Companies like American Airlines and Carnival Corporation provide diverse roles. The city's multicultural environment adds to the job experience.
 Find Call Center Specialist jobs in Miami, FL
 
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      Nashville, TN 
 Average Salary: $45,771
 Nashville is known for its music scene and offers many call center jobs. Companies like Bridgestone and Amazon provide good opportunities. The city's friendly atmosphere makes for a pleasant work environment.
 Find Call Center Specialist jobs in Nashville, TN
 
What are the best companies a Call Center Specialist can work for?

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      UC San Diego Health 
 Average Salary: $63,705
 UC San Diego Health offers rewarding Call Center Specialist jobs. They operate in San Diego, California. Employees enjoy a supportive work environment and opportunities for growth.
 
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      Humana 
 Average Salary: $61,417
 Humana provides Call Center Specialist positions with a competitive salary. They have locations across the United States. Humana values teamwork and customer service excellence.
 
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      CLEAResult 
 Average Salary: $52,800
 CLEAResult offers Call Center Specialist jobs with a strong salary. They operate in multiple locations nationwide. Employees benefit from a dynamic work culture and professional development.
 
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      State of Arizona 
 Average Salary: $50,705
 The State of Arizona offers Call Center Specialist jobs with a good salary. They have locations throughout Arizona. Employees enjoy a stable work environment and various benefits.
 
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      Columbia Credit Union 
 Average Salary: $46,227
 Columbia Credit Union provides Call Center Specialist positions with a solid salary. They operate in Columbia, South Carolina. Employees benefit from a friendly work atmosphere and community focus.
 
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      Clarion Psychiatric Center 
 Average Salary: $45,286
 Clarion Psychiatric Center offers Call Center Specialist jobs with a decent salary. They are located in Clarion, Pennsylvania. Employees enjoy a supportive work environment and opportunities for advancement.
 
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      BJC HealthCare 
 Average Salary: $44,473
 BJC HealthCare provides Call Center Specialist positions with a competitive salary. They operate in St. Louis, Missouri. Employees benefit from a collaborative work culture and extensive benefits.
 
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      U.S. Eagle Federal Credit Union 
 Average Salary: $41,320
 U.S. Eagle Federal Credit Union offers Call Center Specialist jobs with a good salary. They operate in multiple locations nationwide. Employees enjoy a supportive work environment and opportunities for growth.
 
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      Spectrum 
 Average Salary: $41,232
 Spectrum provides Call Center Specialist positions with a solid salary. They operate in multiple locations across the United States. Employees benefit from a dynamic work culture and professional development.
 
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      Abound Credit Union 
 Average Salary: $39,814
 Abound Credit Union offers Call Center Specialist jobs with a decent salary. They operate in multiple locations in Illinois. Employees enjoy a supportive work environment and community focus.
 
How to earn more as a Call Center Specialist?
A Call Center Specialist can find many ways to increase their earnings. By focusing on key areas, specialists can improve their performance and potentially earn more. One way to achieve this is by gaining more experience and expertise in specific industries. This can make a specialist more valuable to employers and open up higher-paying positions.
Another important factor is to continuously improve communication skills. Clear and effective communication can lead to better customer satisfaction and faster resolution of issues. This can result in higher performance ratings and bonuses. Additionally, specialists can earn more by taking on additional responsibilities or roles within the call center. This might include training new employees, mentoring peers, or taking on a supervisory role. Each of these steps can lead to higher pay and career advancement.
Specialists can also increase their earnings by pursuing certifications. Many employers value certifications in areas such as customer service, conflict resolution, and specific software tools. These certifications can make a specialist more attractive to potential employers and can lead to higher-paying positions. Finally, networking with other professionals in the industry can lead to job opportunities that pay more. Attending industry events, joining professional organizations, and connecting with others on LinkedIn can all help specialists find better-paying jobs.
Here are five key factors to consider:
- Gain experience in specific industries.
- Improve communication skills.
- Take on additional responsibilities.
- Pursue relevant certifications.
- Network with other professionals.



