Position
Salary

How much does a Call Center Specialist make?

The average salary for a Call Center Specialist is $39,634 per year in the US.

Call Center Specialists play a vital role in customer service. They handle calls, answer questions, and solve problems. The average yearly salary for a Call Center Specialist is around $39,634. This salary can vary based on experience and location.


Here are some salary ranges for Call Center Specialists:

  • The lowest 10% earn about $26,000 per year.
  • The middle 50% earn between $33,269 and $44,173 per year.
  • The highest 10% earn over $65,980 per year.
Specialists with more experience and those in larger cities often earn more.

View Call Center Specialist jobs nearby

What are the highest paying cities for a Call Center Specialist?

Call Center Specialists can find some of the best pay in San Diego, California, where the average salary is $59,758. Detroit, Michigan, and Orlando, Florida, also offer strong salaries, with averages of $58,254 and $57,059, respectively. These cities provide excellent opportunities for those seeking higher earnings in the call center field.
Graph displaying highest paying cities salaries for Call Center Specialist jobs, highlighting San Diego, CA with the highest at $59,758 and Nashville, TN with the lowest at $45,771.
  1. San Diego, CA
    Average Salary: $59,758
    San Diego offers a vibrant atmosphere with many opportunities for customer service roles. Companies like Qualcomm and Cox Communications provide excellent career paths. The city's mild climate makes for a pleasant work environment.
    Find Call Center Specialist jobs in San Diego, CA


  2. Detroit, MI
    Average Salary: $58,254
    Detroit is known for its automotive industry, offering many call center jobs. Companies such as General Motors and DTE Energy provide stable positions. The city's rich culture adds to the work experience.
    Find Call Center Specialist jobs in Detroit, MI


  3. Orlando, FL
    Average Salary: $57,059
    Orlando is a hub for tourism, making it a great place for call center work. Companies like Disney and Universal Studios offer many opportunities. The city's lively environment keeps the job engaging.
    Find Call Center Specialist jobs in Orlando, FL


  4. Springfield, IL
    Average Salary: $52,422
    Springfield provides a quieter environment with many call center jobs. Companies such as State Farm and Caterpillar offer solid career options. The city's affordable cost of living is a big plus.
    Find Call Center Specialist jobs in Springfield, IL


  5. Spokane, WA
    Average Salary: $50,054
    Spokane offers a blend of urban and natural beauty. Companies like Spokane Public Schools and Avista Corporation provide good opportunities. The city's outdoor activities make for a balanced lifestyle.
    Find Call Center Specialist jobs in Spokane, WA


  6. Los Angeles, CA
    Average Salary: $49,371
    Los Angeles is a major city with countless call center jobs. Companies like AT&T and Verizon offer diverse roles. The city's entertainment industry adds a dynamic touch to the work environment.
    Find Call Center Specialist jobs in Los Angeles, CA


  7. Boston, MA
    Average Salary: $49,329
    Boston is rich in history and offers many opportunities in customer service. Companies like Liberty Mutual and State Street Corporation provide excellent career paths. The city's educational institutions add to its appeal.
    Find Call Center Specialist jobs in Boston, MA


  8. Raleigh, NC
    Average Salary: $46,958
    Raleigh is a growing city with many call center jobs. Companies like Red Hat and IBM offer good opportunities. The city's vibrant tech scene makes for an exciting work environment.
    Find Call Center Specialist jobs in Raleigh, NC


  9. Miami, FL
    Average Salary: $45,798
    Miami offers a lively atmosphere with many call center positions. Companies like American Airlines and Carnival Corporation provide diverse roles. The city's multicultural environment adds to the job experience.
    Find Call Center Specialist jobs in Miami, FL


  10. Nashville, TN
    Average Salary: $45,771
    Nashville is known for its music scene and offers many call center jobs. Companies like Bridgestone and Amazon provide good opportunities. The city's friendly atmosphere makes for a pleasant work environment.
    Find Call Center Specialist jobs in Nashville, TN

What are the best companies a Call Center Specialist can work for?

UC San Diego Health offers one of the highest salaries for Call Center Specialists, averaging around $63,705 per year. Humana also provides a competitive salary, with an average of $61,417 annually. CLEAResult follows closely with an average salary of $52,800 per year. These companies recognize the value of skilled call center specialists and reward them with attractive compensation packages. Abound Credit Union and Columbia Credit Union offer salaries around $40,000, while Spectrum and U.S. Eagle Federal Credit Union provide salaries closer to $41,000. Exploring these opportunities can lead to a rewarding career with good financial benefits.
Graph displaying best paying company salaries for Call Center Specialist jobs, highlighting UC San Diego Health with the highest at $63,705 and Abound Credit Union with the lowest at $39,814.
  1. UC San Diego Health
    Average Salary: $63,705
    UC San Diego Health offers rewarding Call Center Specialist jobs. They operate in San Diego, California. Employees enjoy a supportive work environment and opportunities for growth.


  2. Humana
    Average Salary: $61,417
    Humana provides Call Center Specialist positions with a competitive salary. They have locations across the United States. Humana values teamwork and customer service excellence.


  3. CLEAResult
    Average Salary: $52,800
    CLEAResult offers Call Center Specialist jobs with a strong salary. They operate in multiple locations nationwide. Employees benefit from a dynamic work culture and professional development.


  4. State of Arizona
    Average Salary: $50,705
    The State of Arizona offers Call Center Specialist jobs with a good salary. They have locations throughout Arizona. Employees enjoy a stable work environment and various benefits.


  5. Columbia Credit Union
    Average Salary: $46,227
    Columbia Credit Union provides Call Center Specialist positions with a solid salary. They operate in Columbia, South Carolina. Employees benefit from a friendly work atmosphere and community focus.


  6. Clarion Psychiatric Center
    Average Salary: $45,286
    Clarion Psychiatric Center offers Call Center Specialist jobs with a decent salary. They are located in Clarion, Pennsylvania. Employees enjoy a supportive work environment and opportunities for advancement.


  7. BJC HealthCare
    Average Salary: $44,473
    BJC HealthCare provides Call Center Specialist positions with a competitive salary. They operate in St. Louis, Missouri. Employees benefit from a collaborative work culture and extensive benefits.


  8. U.S. Eagle Federal Credit Union
    Average Salary: $41,320
    U.S. Eagle Federal Credit Union offers Call Center Specialist jobs with a good salary. They operate in multiple locations nationwide. Employees enjoy a supportive work environment and opportunities for growth.


  9. Spectrum
    Average Salary: $41,232
    Spectrum provides Call Center Specialist positions with a solid salary. They operate in multiple locations across the United States. Employees benefit from a dynamic work culture and professional development.


  10. Abound Credit Union
    Average Salary: $39,814
    Abound Credit Union offers Call Center Specialist jobs with a decent salary. They operate in multiple locations in Illinois. Employees enjoy a supportive work environment and community focus.

How to earn more as a Call Center Specialist?

A Call Center Specialist can find many ways to increase their earnings. By focusing on key areas, specialists can improve their performance and potentially earn more. One way to achieve this is by gaining more experience and expertise in specific industries. This can make a specialist more valuable to employers and open up higher-paying positions.

Another important factor is to continuously improve communication skills. Clear and effective communication can lead to better customer satisfaction and faster resolution of issues. This can result in higher performance ratings and bonuses. Additionally, specialists can earn more by taking on additional responsibilities or roles within the call center. This might include training new employees, mentoring peers, or taking on a supervisory role. Each of these steps can lead to higher pay and career advancement.

Specialists can also increase their earnings by pursuing certifications. Many employers value certifications in areas such as customer service, conflict resolution, and specific software tools. These certifications can make a specialist more attractive to potential employers and can lead to higher-paying positions. Finally, networking with other professionals in the industry can lead to job opportunities that pay more. Attending industry events, joining professional organizations, and connecting with others on LinkedIn can all help specialists find better-paying jobs.

Here are five key factors to consider:

  1. Gain experience in specific industries.
  2. Improve communication skills.
  3. Take on additional responsibilities.
  4. Pursue relevant certifications.
  5. Network with other professionals.

Currently 195 Call Center Specialist job openings, nationwide.

How's the job market for a Call Center Specialist in the US?

Learn what a Call Center Specialist does, how to become one, and understand the job outlook. Get simple steps to start your career as a Call Center Specialist today.
Position
Overview
Call Center Specialist
195 Job Openings