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How much does a Call Center Specialist make?

The average salary for a Call Center Specialist is $39,079 per year in the US.

Call Center Specialists play a vital role in customer service. They handle calls, answer questions, and solve problems. Their work is important for keeping customers happy and businesses running smoothly. The average yearly salary for a Call Center Specialist is around $39,079. This means that, on average, they earn a good amount each year.

The salary for Call Center Specialists can vary based on experience and location. Some earn less than $29,545, while others make more than $65,000. Here is a breakdown of the salary distribution:

  • 10% earn less than $29,545
  • 25% earn less than $33,091
  • 50% earn less than $40,182
  • 75% earn less than $47,273
  • 90% earn less than $54,364
  • 100% earn less than $65,000

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What are the highest paying cities for a Call Center Specialist?

Call Center Specialists can find some of the best pay in San Diego, California, where the average salary reaches $59,758. Detroit, Michigan, offers a strong average salary of $56,153, making it another top choice. Los Angeles, California, also provides a competitive average salary of $49,715, appealing to many job seekers.
Graph displaying highest paying cities salaries for Call Center Specialist jobs, highlighting San Diego, CA with the highest at $59,758 and Baltimore, MD with the lowest at $45,060.
  1. San Diego, CA
    Average Salary: $59,758
    In San Diego, call center roles offer a dynamic work environment with many tech companies. Companies like Qualcomm and Cox Communications provide excellent opportunities. The city's vibrant atmosphere makes for a pleasant work experience.
    Find Call Center Specialist jobs in San Diego, CA


  2. Detroit, MI
    Average Salary: $56,153
    Detroit is home to many automotive giants, offering call center jobs with these companies. Working in Detroit means being part of a city with a rich history and a strong focus on innovation. Companies like Ford and General Motors provide stable employment.
    Find Call Center Specialist jobs in Detroit, MI


  3. Orlando, FL
    Average Salary: $54,951
    Orlando's bustling tourism industry creates many call center jobs. Companies like Disney and Universal offer exciting opportunities. The city's lively environment makes for a fun and engaging workplace.
    Find Call Center Specialist jobs in Orlando, FL


  4. Los Angeles, CA
    Average Salary: $49,715
    Los Angeles offers a diverse range of call center jobs, especially in the entertainment industry. Companies like Sony Pictures and Warner Bros. provide dynamic work environments. The city's vibrant culture makes for an exciting place to work.
    Find Call Center Specialist jobs in Los Angeles, CA


  5. Spokane, WA
    Average Salary: $49,681
    Spokane provides a quieter, yet growing call center job market. Companies like Spokane Public Schools and Inland Northwest Health Services offer stable positions. The city's natural beauty provides a peaceful backdrop to work.
    Find Call Center Specialist jobs in Spokane, WA


  6. Miami, FL
    Average Salary: $47,778
    Miami's diverse economy offers many call center jobs, especially in finance and tourism. Companies like American Airlines and Bank of America provide excellent opportunities. The city's vibrant culture makes for an engaging work environment.
    Find Call Center Specialist jobs in Miami, FL


  7. Albany, NY
    Average Salary: $46,627
    Albany offers a mix of government and private sector call center jobs. Working in Albany means being part of a historic city with a strong focus on education and healthcare. Companies like New York State Department of Health provide stable employment.
    Find Call Center Specialist jobs in Albany, NY


  8. St. Louis, MO
    Average Salary: $45,649
    St. Louis provides a mix of call center jobs in healthcare and finance. Companies like Centene Corporation and Edward Jones offer excellent opportunities. The city's rich history and vibrant culture make for an engaging workplace.
    Find Call Center Specialist jobs in St. Louis, MO


  9. Raleigh, NC
    Average Salary: $45,554
    Raleigh's growing tech industry offers many call center jobs. Companies like Red Hat and IBM provide dynamic work environments. The city's vibrant culture and strong education system make for a pleasant work experience.
    Find Call Center Specialist jobs in Raleigh, NC


  10. Baltimore, MD
    Average Salary: $45,060
    Baltimore offers a mix of call center jobs in healthcare and finance. Companies like Johns Hopkins Medicine and T. Rowe Price provide excellent opportunities. The city's rich history and vibrant culture make for an engaging workplace.
    Find Call Center Specialist jobs in Baltimore, MD

What are the best companies a Call Center Specialist can work for?

UC San Diego Health offers one of the highest salaries for Call Center Specialists, averaging around $65,131 per year. Humana also provides a competitive salary, with an average of $62,608 per year. CLEAResult offers a solid average salary of $52,800 per year for these positions.
Graph displaying best paying company salaries for Call Center Specialist jobs, highlighting UC San Diego Health with the highest at $65,131 and U.S. Venture, Inc. with the lowest at $38,385.
  1. UC San Diego Health
    Average Salary: $65,131
    UC San Diego Health offers rewarding Call Center Specialist jobs. They operate in California, providing excellent benefits and a supportive work environment. Their call centers focus on patient care and support.


  2. Humana
    Average Salary: $62,608
    Humana provides Call Center Specialist positions with a competitive salary. They have locations across the U.S., offering a dynamic work environment. Employees handle customer service and support for health-related inquiries.


  3. CLEAResult
    Average Salary: $52,800
    CLEAResult offers Call Center Specialist jobs with a focus on customer service. They operate in multiple locations, providing a stable work environment. Employees assist clients with various inquiries and support services.


  4. State of Arizona
    Average Salary: $50,731
    The State of Arizona offers Call Center Specialist jobs with a good salary. They operate in Arizona, providing a secure work environment. Employees handle public inquiries and support services for various state programs.


  5. Clarion Psychiatric Center
    Average Salary: $45,286
    Clarion Psychiatric Center provides Call Center Specialist jobs with a focus on mental health support. They operate in Pennsylvania, offering a supportive work environment. Employees assist patients and their families with inquiries and support services.


  6. U.S. Eagle Federal Credit Union
    Average Salary: $41,320
    U.S. Eagle Federal Credit Union offers Call Center Specialist jobs with a focus on financial services. They operate in multiple locations, providing a stable work environment. Employees handle customer service and support for financial inquiries.


  7. Spectrum
    Average Salary: $40,948
    Spectrum provides Call Center Specialist jobs with a focus on telecommunications. They operate in multiple locations, offering a dynamic work environment. Employees assist customers with service inquiries and support.


  8. Abound Credit Union
    Average Salary: $40,015
    Abound Credit Union offers Call Center Specialist jobs with a focus on financial services. They operate in Illinois, providing a supportive work environment. Employees handle customer service and support for financial inquiries.


  9. Robert Half
    Average Salary: $39,405
    Robert Half provides Call Center Specialist jobs with a focus on temporary staffing. They operate in multiple locations, offering a flexible work environment. Employees assist clients with various staffing and support services.


  10. U.S. Venture, Inc.
    Average Salary: $38,385
    U.S. Venture, Inc. offers Call Center Specialist jobs with a focus on customer service. They operate in multiple locations, providing a stable work environment. Employees handle customer inquiries and support services.

How to earn more as a Call Center Specialist?

A Call Center Specialist can find ways to earn more by focusing on key areas. Improving skills and gaining more experience can lead to higher earnings. Specialization in a particular area can also increase earning potential. Networking with colleagues and industry professionals can open up new opportunities. Seeking promotions and higher-paying positions is another way to increase income. Lastly, negotiating salary and benefits can lead to better pay.

Here are some factors to consider for earning more as a Call Center Specialist:

  1. Skill Improvement: Continuously learn and improve skills. Attend workshops and training sessions.
  2. Experience: Gain more experience in the field. Take on challenging roles and responsibilities.
  3. Specialization: Focus on a specific area, such as technical support or customer service. Become an expert in that field.
  4. Networking: Build relationships with colleagues and industry professionals. Attend events and join professional groups.
  5. Promotions and Salary Negotiation: Seek promotions and negotiate for higher pay. Research industry standards and be prepared to discuss your value.

Currently 176 Call Center Specialist job openings, nationwide.

How's the job market for a Call Center Specialist in the US?

Learn what a Call Center Specialist does, how to become one, and understand the job outlook. Get simple steps to start your career as a Call Center Specialist today.
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Call Center Specialist
176 Job Openings