Call Center Specialist Salaries

1. San Diego, CA
   Average Salary: $60,402
   In San Diego, working in customer support offers a dynamic work environment. Many tech companies, like Qualcomm and biotech firms, need skilled communicators. The city's vibrant culture adds to the job experience.
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2. Detroit, MI
   Average Salary: $55,427
   Detroit is home to major automotive companies, providing a unique industry for call center roles. Working here means being part of a booming sector with lots of growth opportunities. Companies like Ford and General Motors rely on good customer service.
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3. Orlando, FL
   Average Salary: $51,446
   Orlando's tourism-driven economy means many jobs in hospitality and customer service. Working in call centers for companies like Disney and Universal gives you a chance to help visitors. The city’s lively atmosphere makes work enjoyable.
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4. Los Angeles, CA
   Average Salary: $49,858
   Los Angeles offers a diverse market for customer service jobs. Working in call centers for media companies and tech firms provides exciting opportunities. The city’s fast pace matches the energy needed for these roles.
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5. Spokane, WA
   Average Salary: $49,241
   In Spokane, call center jobs support a range of industries. Companies like Spokane Transit Authority need skilled communicators. The city’s strong community focus adds to the rewarding nature of the job.
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6. Miami, FL
   Average Salary: $49,040
   Miami’s diverse economy creates many call center jobs. Working for companies like Norwegian Cruise Line or American Airlines gives you a dynamic work experience. The city’s multicultural environment enriches the job culture.
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7. Albany, NY
   Average Salary: $46,627
   Albany offers steady job opportunities in call centers, particularly for government and educational institutions. Working in this historic city means supporting key public services. The serene setting provides a great work-life balance.
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8. St. Louis, MO
   Average Salary: $45,649
   St. Louis offers a mix of industries for customer service roles. Working for companies like Wells Fargo or Boeing means supporting a diverse customer base. The city’s rich history and culture add to the job experience.
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9. Raleigh, NC
   Average Salary: $45,554
   Raleigh’s growing tech scene provides many call center jobs. Working for companies like IBM and Red Hat gives you a chance to be part of an innovative industry. The city’s friendly atmosphere makes the job pleasant.
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10. Baltimore, MD
    Average Salary: $45,060
    Baltimore offers a variety of call center opportunities in healthcare and finance. Working for companies like Johns Hopkins or Legg Mason means supporting important services. The city’s vibrant cultural scene enhances the job experience.
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1. UC San Diego Health
   Average Salary: $65,957
   UC San Diego Health offers excellent opportunities for Call Center Specialists. Their call centers are in San Diego, CA. They value teamwork and professionalism, providing a supportive work environment.
   

   
   

2. Humana
   Average Salary: $63,150
   Humana provides high-paying roles for Call Center Specialists. They operate in various locations across the U.S. Humana focuses on health and wellness, offering a dynamic work environment.
   

   
   

3. CLEAResult
   Average Salary: $52,800
   CLEAResult offers competitive salaries for Call Center Specialists. They have call centers in multiple states, including California and Florida. CLEAResult values clear communication and customer service.
   

   
   

4. State of Arizona
   Average Salary: $50,667
   The State of Arizona provides good opportunities for Call Center Specialists. Their call centers are based in Arizona. The state emphasizes public service and offers a stable work environment.
   

   
   

5. Clarion Psychiatric Center
   Average Salary: $44,392
   Clarion Psychiatric Center offers decent salaries for Call Center Specialists. They operate in Pennsylvania. This company focuses on mental health care and values compassionate service.
   

   
   

6. U.S. Eagle Federal Credit Union
   Average Salary: $41,320
   U.S. Eagle Federal Credit Union provides fair salaries for Call Center Specialists. They are located in several states, including Arizona and Florida. They focus on financial services and teamwork.
   

   
   

7. Spectrum
   Average Salary: $40,702
   Spectrum offers good roles for Call Center Specialists. They have locations nationwide. Spectrum emphasizes customer satisfaction and clear communication in their call centers.
   

   
   

8. Abound Credit Union
   Average Salary: $40,015
   Abound Credit Union provides competitive roles for Call Center Specialists. Their call centers are in Michigan. They focus on financial services and customer care.
   

   
   

9. Robert Half
   Average Salary: $38,830
   Robert Half offers various roles for Call Center Specialists. They are in many locations. Robert Half focuses on placing professionals in different industries and values adaptability.
   

   
   

10. HAWTHORN BANK
    Average Salary: $36,954
    HAWTHORN BANK offers roles for Call Center Specialists. They operate in several states, including California and Nevada. They focus on banking services and customer service.
    

Becoming a Call Center Specialist offers a rewarding career path. It can lead to a higher salary with the right approach. Focus on these key factors to boost earnings and career growth.

First, gain relevant experience. Working in a call center for several years builds valuable skills. Experience makes a candidate more attractive to employers. Higher experience can lead to a higher starting salary.

Second, seek out advanced training. Many call centers offer training programs. These can cover specific software or customer service techniques. Gaining certifications can also make a candidate more valuable.

1. Experience: Build a strong work history.
2. Training: Complete additional courses and certifications.
3. Skills: Develop strong communication and problem-solving skills.
4. Networking: Build relationships with colleagues and industry professionals.
5. Performance: Consistently meet and exceed performance goals.

Third, develop key skills. Strong communication skills are essential. Being able to handle difficult conversations with ease can set a specialist apart. Good problem-solving skills are also important. These skills can lead to promotions and higher pay.

Fourth, focus on networking. Building a strong professional network can open doors to higher-paying jobs. Attend industry events and connect with peers. Networking can lead to job referrals and opportunities.

Fifth, aim for consistent performance. Meeting and exceeding goals can lead to raises and promotions. Demonstrating reliability and dedication can make a candidate stand out. Higher performance often leads to higher pay.