Position
Salary

How much does a Call Center Specialist make?

The average salary for a Call Center Specialist is $41,246 per year in the US.

A Call Center Specialist can expect to earn a solid salary, providing a rewarding opportunity for those seeking steady employment. On average, a Call Center Specialist makes about $41,246 per year. This figure can vary based on experience, location, and specific skills. For those just starting out, salaries may fall towards the lower end of the range, while more experienced specialists often earn towards the higher end.


To break it down further, here is a look at the typical salary distribution for Call Center Specialists:

  • 10th percentile: $27,721
  • 25th percentile: $31,625
  • 50th percentile: $35,530
  • 75th percentile: $39,434
  • 90th percentile: $43,339
  • 95th percentile: $47,243
  • 99th percentile: $51,148
  • Top 1 percent: $55,052

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What are the highest paying cities for a Call Center Specialist?

Call Center Specialists in San Diego, CA, earn the highest average salary, which stands at $62,745 annually. This makes the city a top choice for professionals in this field looking to maximize their earnings. Dallas, TX, and Miami, FL, follow closely, offering average salaries of $57,508 and $55,998, respectively.
Graph displaying highest paying cities salaries for Call Center Specialist jobs, highlighting San Diego, CA with the highest at $62,745 and El Paso, TX with the lowest at $42,266.
  1. San Diego, CA
    Average Salary: $62,745
    In San Diego, professionals in the call center industry enjoy a vibrant community with a range of opportunities. With major companies like Qualcomm and Callaway Golf, you can expect diverse roles and chances to grow. San Diego's pleasant climate and active lifestyle add to the appeal of working here.
    Find Call Center Specialist jobs in San Diego, CA


  2. Dallas, TX
    Average Salary: $57,508
    Dallas offers a bustling environment for call center specialists, with prominent companies like AT&T and American Airlines. The city's vibrant business scene provides numerous opportunities for advancement. Dallas’s mix of urban and suburban areas offers a dynamic lifestyle for workers.
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  3. Miami, FL
    Average Salary: $55,998
    Miami is a dynamic city for call center specialists, with companies such as American Airlines and Carnival Corporation offering exciting roles. The city’s diverse culture and warm climate create an inviting atmosphere. Professionals enjoy a mix of beach life and city energy.
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  4. Springfield, IL
    Average Salary: $53,213
    In Springfield, call center specialists work in a supportive environment with companies like State Farm. The city’s strong sense of community and lower cost of living make it an attractive place to live and work. Springfield offers a balanced lifestyle with plenty of outdoor activities.
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  5. Virginia Beach, VA
    Average Salary: $46,591
    Virginia Beach provides a great setting for call center jobs, with employers like Verizon and Sentara Healthcare. The city’s beautiful oceanfront and vibrant community offer a high quality of life. Working here combines professional opportunities with coastal charm.
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  6. Phoenix, AZ
    Average Salary: $45,920
    Phoenix is home to many call center opportunities, with companies such as Republic Services and Honeywell. The city's warm climate and outdoor activities make it appealing for workers. Phoenix’s growing economy offers plenty of chances for career growth.
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  7. Nashville, TN
    Average Salary: $45,707
    Nashville offers a lively atmosphere for call center specialists, with companies like LifePoint Health and Amazon. The city’s rich music scene and friendly people create a welcoming environment. Nashville combines professional opportunities with a vibrant cultural life.
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  8. Baltimore, MD
    Average Salary: $43,283
    Baltimore provides numerous opportunities for call center specialists with companies like Under Armour and Legg Mason. The city’s historic charm and cultural attractions add to its appeal. Baltimore offers a mix of urban excitement and suburban peace.
    Find Call Center Specialist jobs in Baltimore, MD


  9. Anchorage, AK
    Average Salary: $43,136
    Anchorage offers a unique setting for call center specialists, with opportunities at companies like Alaska Airlines. The city’s stunning natural beauty and outdoor activities make it special. Anchorage provides a peaceful work environment with a touch of adventure.
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  10. El Paso, TX
    Average Salary: $42,266
    El Paso provides a vibrant environment for call center specialists, with employers like U.S. Customs and Border Protection. The city’s rich culture and warm climate create a friendly atmosphere. El Paso offers a mix of professional opportunities and a lively community.
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What are the best companies a Call Center Specialist can work for?

U.S. Bank, UC San Diego Health, and DCI Donor Services, Inc. stand out as the top employers for Call Center Specialists. Each offers competitive salaries, reflecting their commitment to rewarding their staff. U.S. Bank, with an average salary of $71,212, leads the way in compensation. These companies value the role of call center specialists, making them attractive options for job seekers. UC San Diego Health and DCI Donor Services, Inc. follow closely with average salaries of $65,335 and $46,636, respectively.
Graph displaying best paying company salaries for Call Center Specialist jobs, highlighting U.S. Bank with the highest at $71,212 and Spectrum with the lowest at $36,000.
  1. U.S. Bank
    Average Salary: $71,212
    U.S. Bank offers competitive pay for Call Center Specialists. These roles often involve helping customers with banking needs. Locations include various cities in the U.S.


  2. UC San Diego Health
    Average Salary: $65,335
    At UC San Diego Health, Call Center Specialists play a key role in patient care. They help manage appointments and provide support. This company operates in San Diego, California.


  3. DCI Donor Services, Inc.
    Average Salary: $46,636
    DCI Donor Services, Inc. values Call Center Specialists. These roles focus on organ donation coordination. This company operates across the U.S.


  4. CORNING Federal Credit Union
    Average Salary: $45,063
    CORNING Federal Credit Union offers Call Center Specialist jobs with good pay. These roles help manage member accounts. The company operates in Corning, New York.


  5. BeMobile, Inc
    Average Salary: $43,545
    BeMobile, Inc. provides a solid salary for Call Center Specialists. They handle customer service for mobile services. The company operates nationally.


  6. Monument Health
    Average Salary: $39,537
    Monument Health offers Call Center Specialist jobs with a good salary. These roles assist with patient care and support. This company operates in South Dakota.


  7. FirstLink
    Average Salary: $39,000
    FirstLink offers Call Center Specialist roles with an average salary. They focus on financial services and customer support. This company operates in Iowa.


  8. West Shore Home
    Average Salary: $38,750
    West Shore Home provides Call Center Specialist positions with a decent salary. These roles involve helping seniors with care. The company operates in Florida.


  9. Moments Hospice
    Average Salary: $37,417
    Moments Hospice offers roles for Call Center Specialists. These positions focus on patient support. This company operates in South Carolina.


  10. Spectrum
    Average Salary: $36,000
    Spectrum offers Call Center Specialist jobs with a competitive salary. These roles involve customer service for communications. This company operates nationwide.

How to earn more as a Call Center Specialist?

Call Center Specialists have the opportunity to increase their earnings through several effective strategies. Enhancing skills and gaining experience can lead to higher-paying positions. Specialization in certain industries can also boost earning potential. Networking and building relationships with industry professionals can open doors to better job opportunities. Continuous education and certification in relevant areas can make a candidate more attractive to employers. Staying updated with industry trends and technologies will ensure competitiveness in the job market.

To earn more as a Call Center Specialist, consider the following factors:

  1. Skill Enhancement: Improve technical and soft skills to perform better and handle more complex tasks.
  2. Industry Specialization: Focus on specific industries to become an expert and command higher pay.
  3. Networking: Connect with professionals to learn about job openings and career advancement opportunities.
  4. Certification: Obtain relevant certifications to boost credibility and earning potential.
  5. Stay Informed: Keep up with industry trends and technologies to remain competitive.

Currently 136 Call Center Specialist job openings, nationwide.

How's the job market for a Call Center Specialist in the US?

Learn what a Call Center Specialist does, how to become one, and understand the job outlook. Get simple steps to start your career as a Call Center Specialist today.
Position
Overview
Call Center Specialist
136 Job Openings