Call Center Supervisor Salaries

Position

Salary

How much does a Call Center Supervisor make?

The average salary for a Call Center Supervisor is $56,174 per year in the US.

Graph depicting the yearly salary distribution for Call Center Supervisor positions, showing an average salary of $56,174 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Call Center Supervisor positions, showing an average salary of $56,174 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Call Center Supervisor positions, showing an average salary of $56,174 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Call Center Supervisor positions, showing an average salary of $56,174 with varying distribution percentages across salary ranges.

A Call Center Supervisor typically earns a yearly salary that reflects their important role in managing teams and ensuring smooth operations. The average yearly salary for this position stands at $56,174. This average offers a good baseline, but actual earnings can vary based on several factors.

Various elements affect how much a Call Center Supervisor might make. These include the size of the company, the industry, and geographic location. Supervisors in larger companies or in areas with a higher cost of living might earn more. Experience and additional skills can also boost earnings. Some supervisors might receive extra pay for handling night shifts or weekends. All these factors combine to create a range of salaries for this role.

What are the highest paying cities for a Call Center Supervisor?

Looking for top pay as a Call Center Supervisor? Cities like Portland, OR, and Los Angeles, CA, offer some of the highest salaries. These cities, along with Boston, MA, and San Diego, CA, lead the way in compensation, making them attractive options for job seekers in this field. Beyond these major urban centers, areas such as Worcester, MA, and Baltimore, MD, also provide competitive salaries. These regions can present excellent opportunities for those seeking a balance of high pay and quality of life. Each of these locations offers a promising landscape for individuals in this supervisory role.

Graph displaying highest paying cities salaries for Call Center Supervisor jobs, highlighting Portland, OR with the highest at $75,165 and Richmond, VA with the lowest at $56,409.

Portland, OR
Average Salary: $75,165
Portland offers a dynamic work environment for those in supervisory roles in call centers. Companies like Providence Health & Services provide opportunities to lead diverse teams and improve customer service. The city's tech-savvy culture enhances skills in remote team management.
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Los Angeles, CA
Average Salary: $71,145
In Los Angeles, call center supervisors find a bustling environment with companies like AT&T and T-Mobile. Here, leaders must manage large teams and navigate a high-paced industry. The city's diverse population offers a rich learning experience in customer interaction.
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Boston, MA
Average Salary: $69,450
Boston presents a great opportunity for call center supervisors, especially with firms like State Street and Fidelity. The city’s strong emphasis on education and customer service excellence creates a rewarding workplace. Supervisors here benefit from a culture of continuous improvement.
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San Diego, CA
Average Salary: $66,135
San Diego boasts a sunny climate and a vibrant business scene for call center supervisors. With companies like Qualcomm, leaders can engage with innovative technologies. The laid-back atmosphere allows for a balanced work-life style.
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Atlanta, GA
Average Salary: $65,641
Atlanta is a prime location for those in supervisory positions within call centers. Delta Air Lines and Chick-fil-A offer excellent career growth. The city’s strong economy provides many opportunities to enhance leadership skills and team performance.
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Worcester, MA
Average Salary: $62,888
Worcester offers a tight-knit community for call center supervisors. Companies like Datapath provide a supportive work environment. The city’s dedication to education helps supervisors stay ahead in their field.
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Baltimore, MD
Average Salary: $57,825
In Baltimore, call center supervisors can work with companies like T. Rowe Price and Under Armour. The city’s diverse industries offer varied experiences and professional growth. Baltimore’s rich history provides a unique backdrop for career development.
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Chicago, IL
Average Salary: $57,618
Chicago is a bustling hub for call center supervisors, with companies like Boeing and United Airlines. The city’s diverse workforce offers rich experiences in customer service excellence. The energetic atmosphere provides ample opportunities for career advancement.
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Rochester, NY
Average Salary: $57,562
Rochester offers a unique blend of industry and culture for call center supervisors. Companies like Eastman Kodak provide a stable environment to grow. The city’s strong educational institutions help supervisors refine their skills.
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Richmond, VA
Average Salary: $56,409
Richmond provides a thriving environment for call center supervisors, with firms like Dominion Energy and Altria. The city’s rich history and growing tech scene offer dynamic career opportunities. Richmond’s welcoming atmosphere supports professional growth.
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What are the best companies a Call Center Supervisor can work for?

CVS Health stands out as a top choice for those seeking Call Center Supervisor positions. With an average salary of $68,731, this company offers competitive pay. OneTouch Direct also provides a solid salary of $41,948, making it another strong option in the field. Choosing either company means access to valuable experience and potential career growth. These employers value their supervisors and provide good compensation to match.

Graph displaying best paying company salaries for Call Center Supervisor jobs, highlighting CVS Health with the highest at $68,731 and OneTouch Direct with the lowest at $41,948.

CVS Health
Average Salary: $68,731
CVS Health offers rewarding positions for Call Center Supervisors across the United States. They provide comprehensive training and development opportunities. Locations include Rhode Island, Massachusetts, and Texas.
OneTouch Direct
Average Salary: $41,948
OneTouch Direct offers Call Center Supervisor roles with a focus on excellent customer service. They operate in locations such as Florida and California. They value teamwork and offer growth opportunities.

How to earn more as a Call Center Supervisor?

Call Center Supervisors play a crucial role in maintaining the efficiency and productivity of a call center. If you aim to earn more in this role, consider these strategies. Enhancing your skills can lead to higher earnings. Taking courses or certifications in management, customer service, and communication can help. Networking with industry professionals can also open up better job opportunities.

Experience and performance also affect your earnings. Supervisors with more years of experience often earn more. Consistent performance and the ability to improve team productivity can lead to raises or promotions. Seeking roles in industries that offer higher salaries, such as finance or technology, can also increase your earnings potential.

Here are some factors to consider for earning more as a Call Center Supervisor:

Skill Enhancement: Pursue relevant training and certifications.
Networking: Connect with professionals in your field.
Experience: Gain more years of experience to boost your salary.
Performance: Maintain high performance and productivity.
Industry Shift: Consider moving to a higher-paying industry.

Call Center Supervisor Salaries

How much does a Call Center Supervisor make?

What are the highest paying cities for a Call Center Supervisor?

What are the best companies a Call Center Supervisor can work for?

How to earn more as a Call Center Supervisor?

Currently 125 Call Center Supervisor job openings, nationwide.

How's the job market for a Call Center Supervisor in the US?

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