How much does a Call Center Supervisor make?
A Call Center Supervisor plays a key role in managing customer service teams. This position often comes with a rewarding salary. The average yearly salary for a Call Center Supervisor is around $54,711. This figure can vary based on experience, location, and the company's size.
The salary range for Call Center Supervisors can be quite broad. At the lower end, some supervisors earn around $31,120 per year. As supervisors gain more experience, their earnings can increase significantly. The highest earners in this field can make up to $88,000 annually. This wide range shows that there are many opportunities for growth and advancement in this career.
What are the highest paying cities for a Call Center Supervisor?

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Worcester, MA
Average Salary: $75,865
In Worcester, a Call Center Supervisor can expect to lead a team in a dynamic environment. With many tech companies in the area, this role offers opportunities for growth and development. The city's strong community support makes it a great place to work and live.
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San Diego, CA
Average Salary: $67,998
San Diego offers a vibrant atmosphere for Call Center Supervisors. Working with major companies in the tech and healthcare sectors can provide diverse experiences. The city's beautiful weather and outdoor activities make it an attractive place to live.
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Los Angeles, CA
Average Salary: $67,289
In Los Angeles, a Call Center Supervisor can find a bustling work environment. With many entertainment and tech companies, this role offers exciting opportunities. The city's diverse culture and attractions make it a lively place to work and explore.
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Boston, MA
Average Salary: $66,047
Boston provides a historic and educational backdrop for Call Center Supervisors. Working with prominent companies in finance and healthcare can be rewarding. The city's rich culture and numerous events offer a vibrant lifestyle.
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Seattle, WA
Average Salary: $65,714
Seattle offers a tech-driven environment for Call Center Supervisors. With many major companies in the area, this role can lead to significant career growth. The city's natural beauty and outdoor activities make it a desirable place to live.
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Chicago, IL
Average Salary: $62,773
Chicago provides a diverse and dynamic setting for Call Center Supervisors. Working with large companies in finance and manufacturing can be fulfilling. The city's rich cultural scene and events offer a vibrant lifestyle.
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Austin, TX
Average Salary: $60,432
In Austin, a Call Center Supervisor can enjoy a fast-growing tech environment. Working with innovative companies can lead to exciting opportunities. The city's vibrant music scene and outdoor activities make it a fun place to live.
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Baltimore, MD
Average Salary: $59,194
Baltimore offers a historic and diverse environment for Call Center Supervisors. Working with major companies in healthcare and finance can be rewarding. The city's rich cultural attractions and events make it a lively place to work and explore.
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Rochester, NY
Average Salary: $58,893
Rochester provides a stable and supportive environment for Call Center Supervisors. Working with prominent companies in healthcare and manufacturing can be fulfilling. The city's cultural attractions and outdoor activities make it a pleasant place to live.
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Phoenix, AZ
Average Salary: $56,173
Phoenix offers a warm and growing environment for Call Center Supervisors. Working with major companies in tech and finance can lead to exciting opportunities. The city's diverse attractions and outdoor activities make it a lively place to work and explore.
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What are the best companies a Call Center Supervisor can work for?

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Renewal by Andersen
Average Salary: $72,757
Renewal by Andersen offers competitive salaries for Call Center Supervisors. They operate in various locations across the U.S., providing home improvement services. Their supervisors manage teams that handle customer inquiries and support.
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CVS Health
Average Salary: $68,731
CVS Health provides a solid salary for Call Center Supervisors. They work in numerous locations nationwide, focusing on health services. Supervisors here manage teams that assist customers with pharmacy and health-related questions.
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Spectrum
Average Salary: $54,755
Spectrum offers a good salary for Call Center Supervisors. They operate in many areas across the U.S., providing cable, internet, and phone services. Supervisors manage teams that handle customer service and technical support.
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ARS/Rescue Rooter
Average Salary: $53,833
ARS/Rescue Rooter provides a fair salary for Call Center Supervisors. They work in various locations, focusing on plumbing and drain services. Supervisors manage teams that assist customers with service requests and scheduling.
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USA Clinics Group
Average Salary: $52,000
USA Clinics Group offers a decent salary for Call Center Supervisors. They operate in many locations, providing healthcare services. Supervisors manage teams that handle patient inquiries and appointments.
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Contact Community Services
Average Salary: $51,500
Contact Community Services provides a good salary for Call Center Supervisors. They work in various locations, offering community services. Supervisors manage teams that assist clients with service requests and support.
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OneTouch Direct
Average Salary: $43,930
OneTouch Direct offers a fair salary for Call Center Supervisors. They operate in many areas, providing customer service for various companies. Supervisors manage teams that handle customer inquiries and support.
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Pro Assets
Average Salary: $37,004
Pro Assets provides a lower salary for Call Center Supervisors. They work in various locations, focusing on asset management services. Supervisors manage teams that assist clients with service requests and support.
 
How to earn more as a Call Center Supervisor?
A Call Center Supervisor can increase their earnings by focusing on several key areas. First, gaining experience and expertise in call center operations can lead to higher-paying positions. Supervisors often earn more as they demonstrate their ability to manage teams effectively and improve performance metrics. Second, obtaining relevant certifications can enhance a supervisor's qualifications. Certifications in areas such as leadership, customer service, or specific software tools can make a candidate more attractive to employers.
Additionally, supervisors can earn more by taking on leadership roles that involve managing larger teams or multiple call centers. This experience can lead to higher-paying positions. Networking within the industry and staying informed about industry trends can also open up opportunities for advancement. Finally, supervisors who can show a track record of improving team performance and achieving company goals are likely to earn higher salaries. Continuous learning and professional development are essential for those looking to increase their earnings in this field.
Here are five factors that can help a Call Center Supervisor earn more:
- Gain experience and expertise in call center operations.
 - Obtain relevant certifications in leadership and customer service.
 - Take on leadership roles that involve managing larger teams or multiple call centers.
 - Network within the industry and stay informed about trends.
 - Show a track record of improving team performance and achieving company goals.
 



