Call Center Supervisor Salaries

1. Portland, OR
   Average Salary: $75,165
   In Portland, you can lead a team in a city known for its vibrant culture. Companies like Nike and Providence Health & Services offer great opportunities. Portland’s community-focused environment can enhance your leadership skills.
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2. Los Angeles, CA
   Average Salary: $70,322
   Los Angeles offers dynamic opportunities for those overseeing customer service teams. With major companies like Kaiser Permanente and T-Mobile, you’ll find plenty of chances to grow. The city’s diversity can bring unique perspectives to your team.
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3. Boston, MA
   Average Salary: $70,068
   Boston provides a rich environment for those managing call center teams. Companies like Liberty Mutual and Fidelity Investments lead the way. The city’s history and education institutions can bring a strong professional focus to your role.
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4. Atlanta, GA
   Average Salary: $66,794
   Atlanta offers a fast-paced environment for call center leadership. With companies like Delta Air Lines and Cox Communications, you’ll find diverse opportunities. The city’s growing economy can provide a stable setting for career growth.
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5. San Diego, CA
   Average Salary: $66,135
   San Diego presents a unique opportunity to lead customer service teams in a city known for its quality of life. Companies like Qualcomm and Scripps Health offer strong platforms. The city’s beachside location can make your job more enjoyable.
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6. Austin, TX
   Average Salary: $66,062
   Austin is an exciting place to lead a call center team. With tech giants like Dell and Apple, the city buzzes with innovation. Austin’s live music scene and outdoor activities can make your job fulfilling.
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7. Worcester, MA
   Average Salary: $63,850
   Worcester offers a balanced environment to lead customer service teams. Local companies like UMASS Memorial Health and Hanover Insurance provide solid opportunities. The city’s smaller size can offer a close-knit community feel.
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8. Baltimore, MD
   Average Salary: $59,560
   In Baltimore, you can manage a team in a city with a rich history. Companies like Under Armour and Johns Hopkins Health System are prominent. The city’s cultural attractions can offer a vibrant backdrop to your work.
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9. Chicago, IL
   Average Salary: $57,783
   Chicago provides a bustling environment for call center leaders. With companies like United Airlines and Boeing, you’ll find diverse opportunities. The city’s dynamic culture can bring energy to your professional role.
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10. Rochester, NY
    Average Salary: $57,471
    Rochester offers a strong setting for managing customer service teams. Companies like Eastman Kodak and Wegmans Food Markets provide stable opportunities. The city’s historic charm and outdoor activities can enhance your work experience.
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1. CVS Health
   Average Salary: $68,731
   CVS Health offers competitive salaries for Call Center Supervisors. The company provides opportunities across the United States. Positions often require overseeing customer service teams and ensuring high-quality service. Supervisors manage call queues and address customer concerns effectively.
   

   
   

2. Education At Work
   Average Salary: $53,214
   Education At Work values its Call Center Supervisors highly. The company operates nationwide, with major locations in cities like Dallas and New York. Supervisors here help manage education programs and provide support to both staff and students. The role often involves team leadership and process improvement.
   

   
   

3. OneTouch Direct
   Average Salary: $41,423
   OneTouch Direct is a growing company offering Call Center Supervisor roles. It has offices in various locations, including Atlanta and San Francisco. Supervisors at OneTouch Direct are responsible for training staff and improving customer interaction processes. The company emphasizes teamwork and professional development.
   

Becoming a Call Center Supervisor offers many opportunities to increase earnings through various means. Focusing on these key areas can lead to higher pay. Supervisors can earn more by improving their skills, gaining experience, and taking on leadership roles. Each step forward opens the door to better-paying positions.

Here are five factors that can help a Call Center Supervisor earn more:

1. Certifications: Getting certified in management or specific call center software can boost a supervisor's resume. Certifications show dedication and expertise, making a supervisor more valuable.
2. Performance: Meeting or exceeding targets can lead to bonuses and promotions. Supervisors who lead their teams to success often receive financial rewards.
3. Leadership Skills: Developing strong leadership skills helps a supervisor manage teams effectively. Good leaders improve team performance, which can lead to salary increases.
4. Education: Earning a degree in business, management, or a related field can open up higher-paying job opportunities. Additional education shows a commitment to professional growth.
5. Experience: Working in various call center roles before becoming a supervisor provides valuable experience. This experience makes a supervisor more attractive to employers looking for higher-level candidates.