Position
Salary

How much does a Customer Care Specialist make?

The average salary for a Customer Care Specialist is $43,746 per year in the US.

The job of a Customer Care Specialist offers a range of salaries, often influenced by factors such as experience, location, and the industry. According to recent data, the average yearly salary for a Customer Care Specialist is around $43,746. This figure provides a solid benchmark for those considering this career path.

Specific salary brackets show a wide distribution, reflecting the varying demands and responsibilities within the role. Starting salaries may range from approximately $29,000, often for entry-level positions. As experience grows, salaries can increase, with those in the middle range earning between $37,545 and $46,091. Experienced professionals in top positions can earn upwards of $76,000 annually. This salary range indicates that with dedication and skill development, there is significant potential for growth in this field.

This detailed salary data helps professionals understand the earning potential in the Customer Care Specialist role, guiding career planning and salary negotiations.

View Customer Care Specialist jobs nearby

What are the highest paying cities for a Customer Care Specialist?

Minneapolis, MN, offers high salaries for customer care specialists, with an average pay of $56,291 annually. Syracuse, NY, and Richmond, VA, follow closely with average salaries over $53,000. San Francisco, CA, and Chicago, IL, also provide competitive wages for those in this field. Other top-paying cities include San Diego, CA, Atlanta, GA, and Washington, DC, with average salaries above $50,000. Dallas, TX, and Denver, CO, also present good earning potential for professionals in customer care. These cities provide excellent opportunities for those looking to advance their careers.
Graph displaying highest paying cities salaries for Customer Care Specialist jobs, highlighting Minneapolis, MN with the highest at $56,291 and Denver, CO with the lowest at $48,629.
  1. Minneapolis, MN
    Average Salary: $56,291
    In Minneapolis, a Customer Care Specialist can expect to work for companies like Target and UnitedHealth Group. Minneapolis is known for its great quality of life and offers a supportive work environment. This role often involves providing excellent service to customers, which is highly valued here.
    Find Customer Care Specialist jobs in Minneapolis, MN


  2. Syracuse, NY
    Average Salary: $54,071
    In Syracuse, Customer Care Specialists often find work with companies like Bose and Ontive. This city values strong communication skills and a friendly demeanor. Working here means being part of a community that appreciates quality service and personal interaction.
    Find Customer Care Specialist jobs in Syracuse, NY


  3. Richmond, VA
    Average Salary: $53,962
    Richmond is home to companies such as Dominion Energy and Altria, where Customer Care Specialists play a key role. The city offers a blend of urban and suburban living, making it a great place to balance work and personal life. Expect to provide top-notch customer support in a professional setting.
    Find Customer Care Specialist jobs in Richmond, VA


  4. San Francisco, CA
    Average Salary: $53,575
    In San Francisco, working for tech giants like Salesforce and Slack, a Customer Care Specialist enjoys a fast-paced environment. The city’s dynamic culture makes for an exciting place to build customer relationships. Here, innovation and excellent customer service go hand in hand.
    Find Customer Care Specialist jobs in San Francisco, CA


  5. Chicago, IL
    Average Salary: $52,568
    Chicago’s robust economy offers opportunities with companies such as United Airlines and Exelon. Working here means being part of a city that values efficiency and great customer service. Customer Care Specialists in Chicago often deal with a diverse range of clients, enhancing their skills.
    Find Customer Care Specialist jobs in Chicago, IL


  6. San Diego, CA
    Average Salary: $51,782
    In San Diego, Customer Care Specialists can work for companies like Qualcomm and Rady Children’s Hospital. The city’s beautiful setting provides a pleasant backdrop for a rewarding career. Here, the focus is on delivering excellent service and maintaining customer satisfaction.
    Find Customer Care Specialist jobs in San Diego, CA


  7. Atlanta, GA
    Average Salary: $51,425
    Atlanta offers a thriving job market for Customer Care Specialists with employers like Delta Air Lines and Coca-Cola. The city’s growth and diversity make it an exciting place to work. Professionals here often enjoy a fast-paced environment and the chance to interact with a wide range of customers.
    Find Customer Care Specialist jobs in Atlanta, GA


  8. Washington, DC
    Average Salary: $50,602
    In Washington, DC, Customer Care Specialists often work for companies like Lockheed Martin and the U.S. Government. The city’s political and corporate landscape offers a unique environment. Working here means being part of a community that values professionalism and high-quality customer interaction.
    Find Customer Care Specialist jobs in Washington, DC


  9. Dallas, TX
    Average Salary: $49,536
    Dallas provides a dynamic environment for Customer Care Specialists, with companies like AT&T and American Airlines. The city’s vibrant energy and strong economy make it a great place to work. Here, the focus is on delivering excellent customer service in a fast-paced setting.
    Find Customer Care Specialist jobs in Dallas, TX


  10. Denver, CO
    Average Salary: $48,629
    In Denver, Customer Care Specialists can find opportunities with companies like Colorado Springs Utilities and United Airlines. The city’s outdoor lifestyle offers a great balance for work and personal time. Working here means being part of a community that values great service and a friendly approach.
    Find Customer Care Specialist jobs in Denver, CO

What are the best companies a Customer Care Specialist can work for?

Serenity Healthcare leads the pack in offering high salaries for Customer Care Specialists, averaging $52,762. This positions it as a prime candidate for job seekers prioritizing compensation. Following closely, AppFolio provides an average salary of $50,880, making it another attractive option in the field. These companies value their customer care professionals, ensuring competitive pay packages to attract top talent.
Graph displaying best paying company salaries for Customer Care Specialist jobs, highlighting Serenity Healthcare with the highest at $52,762 and GHP Management with the lowest at $40,400.
  1. Serenity Healthcare
    Average Salary: $52,762
    Serenity Healthcare offers rewarding Customer Care Specialist positions. They focus on mental health services and operate across multiple states in the U.S., with a strong presence in states like Utah, Arizona, and Washington.


  2. AppFolio
    Average Salary: $50,880
    AppFolio provides property management software and has Customer Care Specialist roles available. They have locations across the U.S., supporting property managers and residents in providing excellent service.


  3. Saia Inc.
    Average Salary: $48,401
    Saia Inc. is a leading freight transportation company. Their Customer Care Specialists ensure top-notch service for their clients. They have facilities across the eastern U.S., with hubs in locations such as Georgia and South Carolina.


  4. Valley Bank
    Average Salary: $48,109
    Valley Bank offers banking services and has Customer Care Specialist positions. They operate in several states including Texas and New Jersey. Their specialists play a key role in providing excellent customer service.


  5. Cox Automotive Inc.
    Average Salary: $45,855
    Cox Automotive Inc. is known for its automotive services. They provide roles for Customer Care Specialists. They have locations throughout the U.S., supporting their dealers and customers with exceptional service.


  6. Vitu
    Average Salary: $44,960
    Vitu offers home healthcare services. Their Customer Care Specialists ensure clients receive high-quality care. They operate across several states including California and Texas.


  7. SuperCare Health (USA)
    Average Salary: $44,784
    SuperCare Health provides respiratory services. Their Customer Care Specialists are essential in providing excellent care. They have locations in states such as Florida, California, and Texas.


  8. Ritchie Bros.
    Average Salary: $42,869
    Ritchie Bros. is a global auction company. Their Customer Care Specialists assist in making auctions smooth and successful. They have locations across North America and other global markets.


  9. Quench
    Average Salary: $41,729
    Quench provides food delivery services. Their Customer Care Specialists help customers order and enjoy fresh meals. They operate in major cities across the U.S.


  10. GHP Management
    Average Salary: $40,400
    GHP Management offers property management services. Their Customer Care Specialists ensure tenants have a great experience. They have locations in several states including Florida and California.

How to earn more as a Customer Care Specialist?

In the role of a Customer Care Specialist, one can find various opportunities to enhance earnings. Increasing your income often involves taking steps that improve both skills and job performance. Focus on areas where growth can directly translate to higher compensation. By understanding and working on these key factors, a Customer Care Specialist can significantly boost their salary.

Here are some factors to consider for earning more as a Customer Care Specialist:

  1. Skill Development: Improve your skills regularly. Take online courses or workshops that can make you more efficient and effective in handling customer queries.
  2. Certifications: Obtain certifications in customer service or related areas. Employers often value these as proof of your commitment and expertise.
  3. Experience: Gain more experience in the field. Each additional year and role you undertake can lead to higher earning potential.
  4. Performance: Achieve top performance metrics. Meeting or exceeding targets often leads to bonuses and raises.
  5. Networking: Connect with industry professionals. Networking can open up new opportunities and lead to higher-paying roles.

Currently 262 Customer Care Specialist job openings, nationwide.

How's the job market for a Customer Care Specialist in the US?

Learn what a Customer Care Specialist does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Care Specialist today.
Position
Overview
Customer Care Specialist
262 Job Openings