How much does a Customer Care Specialist make?
A Customer Care Specialist plays a vital role in ensuring customer satisfaction. This role involves handling customer inquiries, solving problems, and providing excellent service. Their work is crucial for maintaining a company's reputation. The average yearly salary for a Customer Care Specialist is around $42,113. This figure can vary based on experience, location, and the specific industry.
The salary range for Customer Care Specialists can differ significantly. The lowest 10% earn about $28,250 per year. The next 20% make between $32,245 and $40,236. As experience grows, the salary increases. The top 10% of earners make over $64,209 annually. These figures show that with more experience, a Customer Care Specialist can expect to earn a higher salary. This career offers good earning potential and opportunities for growth.
What are the highest paying cities for a Customer Care Specialist?

-
Minneapolis, MN
Average Salary: $50,986
In Minneapolis, Customer Care Specialists often work for tech companies like UnitedHealth Group. The city's vibrant atmosphere offers a dynamic work environment. The average salary is competitive, making it a great place to start or advance your career.
Find Customer Care Specialist jobs in Minneapolis, MN
-
San Francisco, CA
Average Salary: $50,746
San Francisco is home to tech giants like Salesforce. Working here means you'll be part of a fast-paced, innovative environment. The city's diverse culture enriches the workplace experience. The average salary is attractive, reflecting the high cost of living.
Find Customer Care Specialist jobs in San Francisco, CA
-
Richmond, VA
Average Salary: $50,320
Richmond offers a mix of corporate and government opportunities. Companies like Capital One provide excellent career growth. The city's historic charm adds to the unique work experience. The average salary is reasonable, with a good quality of life.
Find Customer Care Specialist jobs in Richmond, VA
-
Washington, DC
Average Salary: $49,471
In Washington, DC, Customer Care Specialists often work for federal agencies or tech firms. The city's political environment offers a unique backdrop. Networking opportunities are abundant. The average salary is competitive, considering the city's prestige.
Find Customer Care Specialist jobs in Washington, DC
-
Des Moines, IA
Average Salary: $49,397
Des Moines provides a stable work environment with companies like Principal Financial Group. The city offers a lower cost of living. The average salary is good, making it an affordable place to live and work. The community is friendly and supportive.
Find Customer Care Specialist jobs in Des Moines, IA
-
Salt Lake City, UT
Average Salary: $49,307
Salt Lake City offers a blend of outdoor activities and corporate work. Companies like Zions Bank provide solid career opportunities. The city's natural beauty enhances the work-life balance. The average salary is fair, with a growing job market.
Find Customer Care Specialist jobs in Salt Lake City, UT
-
San Diego, CA
Average Salary: $49,110
San Diego is known for its beautiful beaches and tech companies like Qualcomm. The city offers a relaxed yet professional atmosphere. The average salary is good, reflecting the high quality of life. Outdoor activities are plentiful, making it a great place to work.
Find Customer Care Specialist jobs in San Diego, CA
-
Seattle, WA
Average Salary: $48,368
Seattle is a hub for tech companies like Amazon and Microsoft. The city's innovative spirit is contagious. The average salary is high, with a strong focus on work-life balance. The scenic beauty of the city adds to the overall appeal.
Find Customer Care Specialist jobs in Seattle, WA
-
Chicago, IL
Average Salary: $47,706
Chicago offers a mix of corporate and cultural opportunities. Companies like Allstate provide excellent career growth. The city's rich history and vibrant culture enhance the work experience. The average salary is competitive, with a dynamic job market.
Find Customer Care Specialist jobs in Chicago, IL
-
Green Bay, WI
Average Salary: $47,246
Green Bay offers a close-knit community with companies like Bellin Health. The city's strong sports culture adds to the unique work environment. The average salary is reasonable, with a high quality of life. Outdoor activities are plentiful, making it a great place to live and work.
Find Customer Care Specialist jobs in Green Bay, WI
What are the best companies a Customer Care Specialist can work for?

-
Pinnacle Propane, LLC
Average Salary: $56,281
Pinnacle Propane, LLC offers rewarding Customer Care Specialist jobs. They operate in multiple locations across the United States. Employees enjoy a supportive work environment and opportunities for growth.
-
Kuehne+Nagel
Average Salary: $51,529
Kuehne+Nagel provides excellent Customer Care Specialist positions. They have offices in major cities worldwide. The company values teamwork and offers competitive benefits.
-
Abacus Staffing
Average Salary: $50,375
Abacus Staffing is known for its Customer Care Specialist roles. They operate in various locations across the country. The company focuses on employee development and career advancement.
-
Onco360
Average Salary: $49,067
Onco360 offers Customer Care Specialist jobs with a focus on patient care. They have locations in several states. The company emphasizes a positive work culture and professional growth.
-
Exact Sciences
Average Salary: $48,306
Exact Sciences provides Customer Care Specialist positions with a focus on innovation. They operate in multiple locations. The company offers a dynamic work environment and opportunities for learning.
-
AppFolio
Average Salary: $47,378
AppFolio offers Customer Care Specialist jobs with a focus on technology. They have offices in various cities. The company values collaboration and offers a supportive work environment.
-
CabinetWorks Group
Average Salary: $46,500
CabinetWorks Group provides Customer Care Specialist roles with a focus on customer satisfaction. They operate in multiple locations. The company emphasizes teamwork and professional development.
-
Valley Bank
Average Salary: $46,160
Valley Bank offers Customer Care Specialist positions with a focus on financial services. They have branches in several states. The company values integrity and offers a supportive work environment.
-
SuperCare Health
Average Salary: $45,438
SuperCare Health provides Customer Care Specialist jobs with a focus on healthcare. They operate in various locations. The company emphasizes patient care and offers opportunities for growth.
-
MassMutual
Average Salary: $45,000
MassMutual offers Customer Care Specialist positions with a focus on insurance. They have offices in multiple states. The company values stability and offers a supportive work environment.
How to earn more as a Customer Care Specialist?
A Customer Care Specialist can find many ways to increase their earnings. By focusing on key areas, specialists can enhance their skills and value. This leads to better job opportunities and higher pay.
Here are five factors that can help a Customer Care Specialist earn more:
- Gain More Experience: Working in the field for several years builds expertise. This experience makes a specialist more valuable to employers.
- Get Certified: Certifications can show a specialist's commitment to the job. They can also open up higher-paying positions.
- Learn New Skills: Skills like advanced communication, problem-solving, and technology use can set a specialist apart. These skills can lead to promotions and higher pay.
- Network: Building connections with others in the industry can lead to job opportunities. Networking can also provide insights into higher-paying roles.
- Seek Higher-Paying Jobs: Moving to positions with more responsibility or in higher-demand areas can increase earnings. This might involve looking for roles in different industries or companies.