How much does a Customer Care Specialist make?
A Customer Care Specialist plays a vital role in ensuring customer satisfaction. They handle inquiries, complaints, and provide support. This job is important for many businesses. The average yearly salary for a Customer Care Specialist is around $42,384. This means that, on average, someone in this role can expect to earn this amount each year.
The salary for a Customer Care Specialist can vary based on experience and location. Here are some common salary ranges:
- The lowest 10% earn around $29,000.
- The next 20% earn between $29,000 and $36,909.
- The middle 20% earn between $36,909 and $40,864.
- The next 20% earn between $40,864 and $48,773.
- The highest 10% earn over $68,545.
What are the highest paying cities for a Customer Care Specialist?

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San Francisco, CA
Average Salary: $50,899
In San Francisco, Customer Care Specialists enjoy a dynamic work environment. They often work with tech giants like Apple and Google. The city's vibrant culture enhances the job experience.
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San Diego, CA
Average Salary: $50,886
San Diego offers a pleasant climate for Customer Care Specialists. They often work with companies like Qualcomm and biotech firms. The city's beautiful beaches provide a relaxing backdrop.
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Salt Lake City, UT
Average Salary: $50,736
Salt Lake City provides a friendly atmosphere for Customer Care Specialists. They often work with companies like Zions Bank and Overstock. The city's outdoor activities make for a balanced lifestyle.
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Richmond, VA
Average Salary: $50,437
Richmond offers a historic charm for Customer Care Specialists. They often work with companies like Dominion Energy and Altria. The city's rich culture adds to the job experience.
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Des Moines, IA
Average Salary: $48,996
Des Moines provides a welcoming environment for Customer Care Specialists. They often work with companies like Principal Financial Group and Wells Fargo. The city's friendly community enhances the job experience.
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Minneapolis, MN
Average Salary: $48,685
Minneapolis offers a vibrant city life for Customer Care Specialists. They often work with companies like Target and U.S. Bank. The city's numerous lakes and parks provide a relaxing environment.
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Washington, DC
Average Salary: $48,611
Washington, DC offers a dynamic work environment for Customer Care Specialists. They often work with government agencies and tech companies. The city's rich history and culture enhance the job experience.
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Seattle, WA
Average Salary: $48,368
Seattle provides a tech-savvy environment for Customer Care Specialists. They often work with companies like Amazon and Microsoft. The city's scenic views and outdoor activities make for a balanced lifestyle.
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Chicago, IL
Average Salary: $48,139
Chicago offers a bustling city life for Customer Care Specialists. They often work with companies like JPMorgan Chase and United Airlines. The city's vibrant culture adds to the job experience.
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St. Louis, MO
Average Salary: $47,607
St. Louis provides a welcoming environment for Customer Care Specialists. They often work with companies like Edward Jones and Centene Corporation. The city's rich history and culture enhance the job experience.
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What are the best companies a Customer Care Specialist can work for?

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NNR Global Logistics USA Inc.
Average Salary: $76,136
NNR Global Logistics USA Inc. offers rewarding Customer Care Specialist jobs. They operate in various locations, including major cities across the U.S. Employees enjoy a supportive environment and opportunities for growth.
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Pinnacle Propane, LLC
Average Salary: $56,360
Pinnacle Propane, LLC provides excellent Customer Care Specialist positions. They serve customers in multiple states. The company focuses on customer satisfaction and team collaboration.
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Kuehne+Nagel
Average Salary: $52,156
Kuehne+Nagel is a global leader in logistics. They offer Customer Care Specialist roles in various locations worldwide. Employees benefit from a dynamic work environment and professional development opportunities.
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Abacus Staffing
Average Salary: $50,533
Abacus Staffing provides Customer Care Specialist jobs with competitive salaries. They operate in several states, offering diverse opportunities. Their focus is on providing excellent customer service and support.
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Saia LTL Freight
Average Salary: $50,457
Saia LTL Freight offers Customer Care Specialist positions with a strong focus on customer service. They serve clients across the U.S. Employees enjoy a collaborative work environment and career growth opportunities.
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Onco360
Average Salary: $49,067
Onco360 provides Customer Care Specialist jobs with a focus on patient care. They operate in multiple locations, offering a supportive and innovative work environment.
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Exact Sciences
Average Salary: $48,306
Exact Sciences offers Customer Care Specialist roles with a focus on healthcare. They serve clients in various states. Employees benefit from a dynamic and supportive work environment.
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AppFolio
Average Salary: $47,440
AppFolio provides Customer Care Specialist positions with a focus on technology. They operate in multiple locations, offering a collaborative and innovative work environment.
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CabinetWorks Group
Average Salary: $46,500
CabinetWorks Group offers Customer Care Specialist jobs with a focus on customer satisfaction. They serve clients in various locations. Employees enjoy a supportive and growth-oriented work environment.
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Valley Bank
Average Salary: $46,160
Valley Bank provides Customer Care Specialist positions with a focus on financial services. They operate in multiple locations. Employees benefit from a supportive and professional work environment.
How to earn more as a Customer Care Specialist?
A Customer Care Specialist can find many ways to increase their earnings. By focusing on key areas, specialists can enhance their skills and value. This leads to better job opportunities and higher pay.
Here are five factors that can help a Customer Care Specialist earn more:
- Gain More Certifications: Earning certifications in customer service can boost a specialist's resume. These certifications show dedication and expertise. They can lead to higher-paying positions.
- Improve Communication Skills: Strong communication skills are vital. They help specialists resolve issues quickly and effectively. Better communication can lead to higher customer satisfaction. This can result in bonuses and promotions.
- Learn New Technologies: Staying updated with the latest customer service tools and software can make a specialist more valuable. These skills can open doors to jobs that pay more.
- Seek Advanced Roles: Moving into roles like Team Leader or Customer Service Manager can increase earnings. These roles often come with higher salaries and more responsibilities.
- Network and Build Relationships: Building a strong professional network can lead to job opportunities that offer better pay. Networking with industry leaders can also provide insights into higher-paying roles.



