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Salary

How much does a Customer Care Specialist make?

The average salary for a Customer Care Specialist is $42,384 per year in the US.

A Customer Care Specialist plays a vital role in ensuring customer satisfaction. They handle inquiries, complaints, and provide support. This job is important for many businesses. The average yearly salary for a Customer Care Specialist is around $42,384. This means that, on average, someone in this role can expect to earn this amount each year.


The salary for a Customer Care Specialist can vary based on experience and location. Here are some common salary ranges:

  • The lowest 10% earn around $29,000.
  • The next 20% earn between $29,000 and $36,909.
  • The middle 20% earn between $36,909 and $40,864.
  • The next 20% earn between $40,864 and $48,773.
  • The highest 10% earn over $68,545.

View Customer Care Specialist jobs nearby

What are the highest paying cities for a Customer Care Specialist?

Job seekers looking for top-paying positions as Customer Care Specialists can find excellent opportunities in several cities. San Francisco, CA, and San Diego, CA, lead the way with average salaries over $50,000. These cities offer competitive wages and a high quality of life. Other cities like Salt Lake City, UT, Richmond, VA, and Minneapolis, MN also provide attractive salaries for Customer Care Specialists. These locations combine good pay with a variety of living and working conditions.
Graph displaying highest paying cities salaries for Customer Care Specialist jobs, highlighting San Francisco, CA with the highest at $50,899 and St. Louis, MO with the lowest at $47,607.
  1. San Francisco, CA
    Average Salary: $50,899
    In San Francisco, Customer Care Specialists enjoy a dynamic work environment. They often work with tech giants like Apple and Google. The city's vibrant culture enhances the job experience.
    Find Customer Care Specialist jobs in San Francisco, CA


  2. San Diego, CA
    Average Salary: $50,886
    San Diego offers a pleasant climate for Customer Care Specialists. They often work with companies like Qualcomm and biotech firms. The city's beautiful beaches provide a relaxing backdrop.
    Find Customer Care Specialist jobs in San Diego, CA


  3. Salt Lake City, UT
    Average Salary: $50,736
    Salt Lake City provides a friendly atmosphere for Customer Care Specialists. They often work with companies like Zions Bank and Overstock. The city's outdoor activities make for a balanced lifestyle.
    Find Customer Care Specialist jobs in Salt Lake City, UT


  4. Richmond, VA
    Average Salary: $50,437
    Richmond offers a historic charm for Customer Care Specialists. They often work with companies like Dominion Energy and Altria. The city's rich culture adds to the job experience.
    Find Customer Care Specialist jobs in Richmond, VA


  5. Des Moines, IA
    Average Salary: $48,996
    Des Moines provides a welcoming environment for Customer Care Specialists. They often work with companies like Principal Financial Group and Wells Fargo. The city's friendly community enhances the job experience.
    Find Customer Care Specialist jobs in Des Moines, IA


  6. Minneapolis, MN
    Average Salary: $48,685
    Minneapolis offers a vibrant city life for Customer Care Specialists. They often work with companies like Target and U.S. Bank. The city's numerous lakes and parks provide a relaxing environment.
    Find Customer Care Specialist jobs in Minneapolis, MN


  7. Washington, DC
    Average Salary: $48,611
    Washington, DC offers a dynamic work environment for Customer Care Specialists. They often work with government agencies and tech companies. The city's rich history and culture enhance the job experience.
    Find Customer Care Specialist jobs in Washington, DC


  8. Seattle, WA
    Average Salary: $48,368
    Seattle provides a tech-savvy environment for Customer Care Specialists. They often work with companies like Amazon and Microsoft. The city's scenic views and outdoor activities make for a balanced lifestyle.
    Find Customer Care Specialist jobs in Seattle, WA


  9. Chicago, IL
    Average Salary: $48,139
    Chicago offers a bustling city life for Customer Care Specialists. They often work with companies like JPMorgan Chase and United Airlines. The city's vibrant culture adds to the job experience.
    Find Customer Care Specialist jobs in Chicago, IL


  10. St. Louis, MO
    Average Salary: $47,607
    St. Louis provides a welcoming environment for Customer Care Specialists. They often work with companies like Edward Jones and Centene Corporation. The city's rich history and culture enhance the job experience.
    Find Customer Care Specialist jobs in St. Louis, MO

What are the best companies a Customer Care Specialist can work for?

NNR Global Logistics USA Inc. offers one of the highest salaries for Customer Care Specialists, with an average of $76,136 per year. This company provides a competitive edge for those seeking a rewarding career in customer care. Pinnacle Propane, LLC also offers a strong salary of $56,360, making it another attractive option for job seekers in this field.
Graph displaying best paying company salaries for Customer Care Specialist jobs, highlighting NNR Global Logistics USA Inc. with the highest at $76,136 and Valley Bank with the lowest at $46,160.
  1. NNR Global Logistics USA Inc.
    Average Salary: $76,136
    NNR Global Logistics USA Inc. offers rewarding Customer Care Specialist jobs. They operate in various locations, including major cities across the U.S. Employees enjoy a supportive environment and opportunities for growth.


  2. Pinnacle Propane, LLC
    Average Salary: $56,360
    Pinnacle Propane, LLC provides excellent Customer Care Specialist positions. They serve customers in multiple states. The company focuses on customer satisfaction and team collaboration.


  3. Kuehne+Nagel
    Average Salary: $52,156
    Kuehne+Nagel is a global leader in logistics. They offer Customer Care Specialist roles in various locations worldwide. Employees benefit from a dynamic work environment and professional development opportunities.


  4. Abacus Staffing
    Average Salary: $50,533
    Abacus Staffing provides Customer Care Specialist jobs with competitive salaries. They operate in several states, offering diverse opportunities. Their focus is on providing excellent customer service and support.


  5. Saia LTL Freight
    Average Salary: $50,457
    Saia LTL Freight offers Customer Care Specialist positions with a strong focus on customer service. They serve clients across the U.S. Employees enjoy a collaborative work environment and career growth opportunities.


  6. Onco360
    Average Salary: $49,067
    Onco360 provides Customer Care Specialist jobs with a focus on patient care. They operate in multiple locations, offering a supportive and innovative work environment.


  7. Exact Sciences
    Average Salary: $48,306
    Exact Sciences offers Customer Care Specialist roles with a focus on healthcare. They serve clients in various states. Employees benefit from a dynamic and supportive work environment.


  8. AppFolio
    Average Salary: $47,440
    AppFolio provides Customer Care Specialist positions with a focus on technology. They operate in multiple locations, offering a collaborative and innovative work environment.


  9. CabinetWorks Group
    Average Salary: $46,500
    CabinetWorks Group offers Customer Care Specialist jobs with a focus on customer satisfaction. They serve clients in various locations. Employees enjoy a supportive and growth-oriented work environment.


  10. Valley Bank
    Average Salary: $46,160
    Valley Bank provides Customer Care Specialist positions with a focus on financial services. They operate in multiple locations. Employees benefit from a supportive and professional work environment.

How to earn more as a Customer Care Specialist?

A Customer Care Specialist can find many ways to increase their earnings. By focusing on key areas, specialists can enhance their skills and value. This leads to better job opportunities and higher pay.

Here are five factors that can help a Customer Care Specialist earn more:

  1. Gain More Certifications: Earning certifications in customer service can boost a specialist's resume. These certifications show dedication and expertise. They can lead to higher-paying positions.
  2. Improve Communication Skills: Strong communication skills are vital. They help specialists resolve issues quickly and effectively. Better communication can lead to higher customer satisfaction. This can result in bonuses and promotions.
  3. Learn New Technologies: Staying updated with the latest customer service tools and software can make a specialist more valuable. These skills can open doors to jobs that pay more.
  4. Seek Advanced Roles: Moving into roles like Team Leader or Customer Service Manager can increase earnings. These roles often come with higher salaries and more responsibilities.
  5. Network and Build Relationships: Building a strong professional network can lead to job opportunities that offer better pay. Networking with industry leaders can also provide insights into higher-paying roles.

Currently 272 Customer Care Specialist job openings, nationwide.

How's the job market for a Customer Care Specialist in the US?

Learn what a Customer Care Specialist does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Care Specialist today.
Position
Overview
Customer Care Specialist
272 Job Openings