How much does a Customer Engagement Manager make?
A Customer Engagement Manager focuses on building and maintaining strong relationships with customers. This important role often comes with a rewarding salary. The average yearly salary for this position is about $109,220. This salary can vary based on experience, location, and company size.
Here are some salary details broken down into ranges to give you an idea of what to expect:
- The lowest 10% earn around $32,500.
- The next 20% earn between $32,500 and $50,754.
- The next 25% earn between $50,754 and $69,007.
- The next 15% earn between $69,007 and $87,260.
- The next 10% earn between $87,260 and $105,514.
- The top 10% earn more than $142,021 a year.
What are the highest paying cities for a Customer Engagement Manager?

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Seattle, WA
Average Salary: $165,939
Working in Seattle, you'll find a tech-savvy environment. Companies like Microsoft and Amazon rely on professionals to enhance customer relationships. Seattle's vibrant community adds to the work experience.
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San Francisco, CA
Average Salary: $158,650
In San Francisco, the tech industry thrives. Major firms such as Google and Salesforce look for managers to boost customer interaction. The city's dynamic atmosphere provides a stimulating backdrop for work.
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Dallas, TX
Average Salary: $145,447
Dallas offers a strong business environment. Companies like AT&T and American Airlines seek talent to improve customer engagement. The city's warm hospitality enhances the work culture.
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Boston, MA
Average Salary: $129,019
Boston combines history with modern business. Firms such as Liberty Mutual and State Street depend on skilled managers to strengthen customer ties. The city’s educational institutions add a unique professional vibe.
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Atlanta, GA
Average Salary: $128,906
Atlanta's business hub welcomes many opportunities. Delta Air Lines and Coca-Cola are looking for professionals to enhance customer experiences. The city's welcoming nature creates a pleasant work environment.
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Chicago, IL
Average Salary: $127,271
Chicago is a major financial center. Companies like JPMorgan Chase and Allstate need managers to improve customer engagement. The city's rich culture enriches the work experience.
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Tampa, FL
Average Salary: $120,286
Tampa offers a growing business scene. Firms such as Raymond James and TECO Energy seek talent to boost customer relations. The city's coastal charm adds a relaxed feel to the workplace.
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San Diego, CA
Average Salary: $116,763
San Diego provides a vibrant business atmosphere. Companies like Qualcomm and UC San Diego Health look for professionals to enhance customer interactions. The city's beautiful beaches create a pleasant working environment.
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Philadelphia, PA
Average Salary: $114,882
Philadelphia is rich in history and business. Firms like Comcast and Independence Blue Cross seek managers to strengthen customer ties. The city’s diverse culture adds to the work experience.
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Denver, CO
Average Salary: $110,592
Denver offers a scenic and growing business environment. Companies like Bank of America and United Airlines need professionals to improve customer engagement. The city’s outdoor activities enhance the quality of life.
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What are the best companies a Customer Engagement Manager can work for?

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Amazon Web Services
Average Salary: $183,550
At Amazon Web Services, a Customer Engagement Manager leads initiatives to improve client experiences across various regions. AWS operates globally, with major hubs in the U.S., Europe, and Asia.
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Amazon.com
Average Salary: $181,998
Working as a Customer Engagement Manager for Amazon.com involves developing strategies to enhance customer satisfaction. This company has a global footprint with key operations in North America, Europe, and Asia.
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Crowe LLP
Average Salary: $153,250
At Crowe LLP, the Customer Engagement Manager focuses on strengthening client relationships through personalized services. The company has offices across the U.S. and several international locations.
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Deloitte
Average Salary: $152,800
As a Customer Engagement Manager at Deloitte, you drive initiatives to boost client interactions and satisfaction. Deloitte operates in many countries, with major offices in the U.S., U.K., and Asia.
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Otsuka
Average Salary: $125,718
At Otsuka, a Customer Engagement Manager works to improve customer relations in the pharmaceutical sector. The company has a strong presence in the U.S., Europe, and Asia.
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Monster Energy
Average Salary: $64,127
Monster Energy offers an engaging role for a Customer Engagement Manager, focusing on enhancing fan interactions. The company is based in the U.S. and has a growing international presence.
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SKF
Average Salary: $63,583
At SKF, a Customer Engagement Manager plays a key role in maintaining customer satisfaction across various industries. The company operates in Europe, North America, and Asia.
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Ryder System
Average Salary: $60,115
Ryder System provides an opportunity for a Customer Engagement Manager to enhance client relationships in logistics and supply chain. The company has a nationwide presence in the U.S.
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ARS/Rescue Rooter
Average Salary: $45,417
ARS/Rescue Rooter offers a role for a Customer Engagement Manager focused on improving customer service in plumbing and HVAC services. The company operates throughout the U.S.
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Domino's
Average Salary: $35,000
Domino's provides an entry-level role for a Customer Engagement Manager, focusing on delivering quality service. The company has a widespread presence in the U.S. and several international markets.
How to earn more as a Customer Engagement Manager?
Becoming a top-earning Customer Engagement Manager involves several key strategies. Focusing on these areas can lead to greater success and higher earnings. Prioritizing skills and actions that boost customer satisfaction and loyalty will enhance job performance and salary potential.
Here are five important factors that can help increase earnings as a Customer Engagement Manager:
- Deepen customer relationships: Building strong connections with customers can lead to better retention and more referrals. Managers who excel at understanding customer needs and delivering exceptional service often see higher job satisfaction and increased earnings.
- Stay updated on trends: Keeping up with the latest trends in customer engagement will help managers implement effective strategies. Understanding new tools and techniques can lead to more successful campaigns and higher pay.
- Develop strong communication skills: Clear and effective communication is vital. Managers who can articulate goals and feedback well often perform better and earn more.
- Enhance data analysis skills: Using data to understand customer behavior helps make smart decisions. Managers who can analyze and act on data often improve performance and earn higher salaries.
- Pursue professional development: Continuous learning through courses and certifications can open up higher-paying opportunities. Managers who invest in their education often find themselves in better-paying positions.



