Position
Salary

How much does a Customer Engagement Manager make?

The average salary for a Customer Engagement Manager is $109,220 per year in the US.

A Customer Engagement Manager focuses on building and maintaining strong relationships with customers. This important role often comes with a rewarding salary. The average yearly salary for this position is about $109,220. This salary can vary based on experience, location, and company size.

Here are some salary details broken down into ranges to give you an idea of what to expect:

  • The lowest 10% earn around $32,500.
  • The next 20% earn between $32,500 and $50,754.
  • The next 25% earn between $50,754 and $69,007.
  • The next 15% earn between $69,007 and $87,260.
  • The next 10% earn between $87,260 and $105,514.
  • The top 10% earn more than $142,021 a year.
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What are the highest paying cities for a Customer Engagement Manager?

Cities like Seattle, San Francisco, and Dallas offer top salaries for Customer Engagement Managers. These positions pay well because companies in these areas value strong customer relationships. Look for opportunities in these cities to find a rewarding role with a competitive salary.
Graph displaying highest paying cities salaries for Customer Engagement Manager jobs, highlighting Seattle, WA with the highest at $165,939 and Denver, CO with the lowest at $110,592.
  1. Seattle, WA
    Average Salary: $165,939
    Working in Seattle, you'll find a tech-savvy environment. Companies like Microsoft and Amazon rely on professionals to enhance customer relationships. Seattle's vibrant community adds to the work experience.
    Find Customer Engagement Manager jobs in Seattle, WA


  2. San Francisco, CA
    Average Salary: $158,650
    In San Francisco, the tech industry thrives. Major firms such as Google and Salesforce look for managers to boost customer interaction. The city's dynamic atmosphere provides a stimulating backdrop for work.
    Find Customer Engagement Manager jobs in San Francisco, CA


  3. Dallas, TX
    Average Salary: $145,447
    Dallas offers a strong business environment. Companies like AT&T and American Airlines seek talent to improve customer engagement. The city's warm hospitality enhances the work culture.
    Find Customer Engagement Manager jobs in Dallas, TX


  4. Boston, MA
    Average Salary: $129,019
    Boston combines history with modern business. Firms such as Liberty Mutual and State Street depend on skilled managers to strengthen customer ties. The city’s educational institutions add a unique professional vibe.
    Find Customer Engagement Manager jobs in Boston, MA


  5. Atlanta, GA
    Average Salary: $128,906
    Atlanta's business hub welcomes many opportunities. Delta Air Lines and Coca-Cola are looking for professionals to enhance customer experiences. The city's welcoming nature creates a pleasant work environment.
    Find Customer Engagement Manager jobs in Atlanta, GA


  6. Chicago, IL
    Average Salary: $127,271
    Chicago is a major financial center. Companies like JPMorgan Chase and Allstate need managers to improve customer engagement. The city's rich culture enriches the work experience.
    Find Customer Engagement Manager jobs in Chicago, IL


  7. Tampa, FL
    Average Salary: $120,286
    Tampa offers a growing business scene. Firms such as Raymond James and TECO Energy seek talent to boost customer relations. The city's coastal charm adds a relaxed feel to the workplace.
    Find Customer Engagement Manager jobs in Tampa, FL


  8. San Diego, CA
    Average Salary: $116,763
    San Diego provides a vibrant business atmosphere. Companies like Qualcomm and UC San Diego Health look for professionals to enhance customer interactions. The city's beautiful beaches create a pleasant working environment.
    Find Customer Engagement Manager jobs in San Diego, CA


  9. Philadelphia, PA
    Average Salary: $114,882
    Philadelphia is rich in history and business. Firms like Comcast and Independence Blue Cross seek managers to strengthen customer ties. The city’s diverse culture adds to the work experience.
    Find Customer Engagement Manager jobs in Philadelphia, PA


  10. Denver, CO
    Average Salary: $110,592
    Denver offers a scenic and growing business environment. Companies like Bank of America and United Airlines need professionals to improve customer engagement. The city’s outdoor activities enhance the quality of life.
    Find Customer Engagement Manager jobs in Denver, CO

What are the best companies a Customer Engagement Manager can work for?

Amazon Web Services and Amazon.com lead the way for Customer Engagement Managers, offering top salaries of $183,550 and $181,998. Crowe LLP and Deloitte also provide competitive pay, with figures close to $153,000. Monster Energy and Domino's offer the lowest salaries in this list, though they still provide decent earnings.
Graph displaying best paying company salaries for Customer Engagement Manager jobs, highlighting Amazon Web Services with the highest at $183,550 and Domino's with the lowest at $35,000.
  1. Amazon Web Services
    Average Salary: $183,550
    At Amazon Web Services, a Customer Engagement Manager leads initiatives to improve client experiences across various regions. AWS operates globally, with major hubs in the U.S., Europe, and Asia.


  2. Amazon.com
    Average Salary: $181,998
    Working as a Customer Engagement Manager for Amazon.com involves developing strategies to enhance customer satisfaction. This company has a global footprint with key operations in North America, Europe, and Asia.


  3. Crowe LLP
    Average Salary: $153,250
    At Crowe LLP, the Customer Engagement Manager focuses on strengthening client relationships through personalized services. The company has offices across the U.S. and several international locations.


  4. Deloitte
    Average Salary: $152,800
    As a Customer Engagement Manager at Deloitte, you drive initiatives to boost client interactions and satisfaction. Deloitte operates in many countries, with major offices in the U.S., U.K., and Asia.


  5. Otsuka
    Average Salary: $125,718
    At Otsuka, a Customer Engagement Manager works to improve customer relations in the pharmaceutical sector. The company has a strong presence in the U.S., Europe, and Asia.


  6. Monster Energy
    Average Salary: $64,127
    Monster Energy offers an engaging role for a Customer Engagement Manager, focusing on enhancing fan interactions. The company is based in the U.S. and has a growing international presence.


  7. SKF
    Average Salary: $63,583
    At SKF, a Customer Engagement Manager plays a key role in maintaining customer satisfaction across various industries. The company operates in Europe, North America, and Asia.


  8. Ryder System
    Average Salary: $60,115
    Ryder System provides an opportunity for a Customer Engagement Manager to enhance client relationships in logistics and supply chain. The company has a nationwide presence in the U.S.


  9. ARS/Rescue Rooter
    Average Salary: $45,417
    ARS/Rescue Rooter offers a role for a Customer Engagement Manager focused on improving customer service in plumbing and HVAC services. The company operates throughout the U.S.


  10. Domino's
    Average Salary: $35,000
    Domino's provides an entry-level role for a Customer Engagement Manager, focusing on delivering quality service. The company has a widespread presence in the U.S. and several international markets.

How to earn more as a Customer Engagement Manager?

Becoming a top-earning Customer Engagement Manager involves several key strategies. Focusing on these areas can lead to greater success and higher earnings. Prioritizing skills and actions that boost customer satisfaction and loyalty will enhance job performance and salary potential.

Here are five important factors that can help increase earnings as a Customer Engagement Manager:

  • Deepen customer relationships: Building strong connections with customers can lead to better retention and more referrals. Managers who excel at understanding customer needs and delivering exceptional service often see higher job satisfaction and increased earnings.
  • Stay updated on trends: Keeping up with the latest trends in customer engagement will help managers implement effective strategies. Understanding new tools and techniques can lead to more successful campaigns and higher pay.
  • Develop strong communication skills: Clear and effective communication is vital. Managers who can articulate goals and feedback well often perform better and earn more.
  • Enhance data analysis skills: Using data to understand customer behavior helps make smart decisions. Managers who can analyze and act on data often improve performance and earn higher salaries.
  • Pursue professional development: Continuous learning through courses and certifications can open up higher-paying opportunities. Managers who invest in their education often find themselves in better-paying positions.

Currently 131 Customer Engagement Manager job openings, nationwide.

How's the job market for a Customer Engagement Manager in the US?

Learn what a Customer Engagement Manager does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Engagement Manager today.
Position
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Customer Engagement Manager
131 Job Openings