How much does a Customer Engagement Manager make?
A Customer Engagement Manager plays a key role in connecting with customers and ensuring their satisfaction. This role is important and often comes with a good salary. On average, a Customer Engagement Manager earns about $94,403 per year. This salary can vary based on experience, location, and the company.
The salary range for this position can be quite broad. Some managers earn as little as $26,300, while others can make over $227,000. Most managers fall between $62,800 and $135,800. This wide range shows that there are many opportunities for growth and higher earnings in this field. With the right skills and experience, a Customer Engagement Manager can achieve a rewarding salary.
What are the highest paying cities for a Customer Engagement Manager?

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Seattle, WA
Average Salary: $155,254
In Seattle, a thriving tech hub, professionals manage customer interactions for leading tech firms. The city's innovative environment offers dynamic opportunities for growth. Companies like Amazon and Microsoft value strong customer engagement.
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San Francisco, CA
Average Salary: $135,047
San Francisco's vibrant market demands skilled managers to enhance customer relations. The city's tech giants provide a competitive edge. Working with companies like Salesforce and Slack can boost career prospects.
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Boston, MA
Average Salary: $121,564
Boston offers a unique blend of history and innovation. Managers here focus on building strong customer connections. The presence of companies like HubSpot and Fidelity makes it an exciting place to work.
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Chicago, IL
Average Salary: $118,693
Chicago's diverse market requires adept managers to engage customers effectively. The city's financial and tech sectors offer varied opportunities. Companies like United Airlines and Boeing value strong customer engagement skills.
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Atlanta, GA
Average Salary: $117,120
Atlanta's growing business scene needs professionals to enhance customer interactions. The city's warm climate and business-friendly environment attract many companies. Delta Air Lines and Coca-Cola offer promising roles.
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San Diego, CA
Average Salary: $116,300
San Diego's sunny environment supports a positive workplace culture. Managers here work to improve customer satisfaction. Companies like Qualcomm and biotech firms provide excellent career paths.
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Dallas, TX
Average Salary: $114,062
Dallas offers a vibrant business landscape for customer engagement professionals. The city's strong economy supports many industries. Working with companies like AT&T and ExxonMobil can lead to rewarding careers.
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Philadelphia, PA
Average Salary: $111,015
Philadelphia's rich history and modern business scene create a unique work environment. Managers here focus on building strong customer relationships. Companies like Comcast and Penn Medicine offer diverse opportunities.
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Minneapolis, MN
Average Salary: $110,725
Minneapolis provides a friendly and innovative environment for customer engagement. The city's strong economy supports many industries. Working with companies like Target and U.S. Bank can be very fulfilling.
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Portland, OR
Average Salary: $102,190
Portland's creative and eco-friendly culture offers a unique work environment. Managers here focus on engaging customers in a meaningful way. Companies like Nike and Intel provide excellent career opportunities.
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What are the best companies a Customer Engagement Manager can work for?

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Amazon.com
Average Salary: $188,563
Amazon.com offers exciting opportunities for Customer Engagement Managers. They work to enhance customer experience across various platforms. Amazon operates globally, with major offices in the U.S., Europe, and Asia.
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Amazon Web Services
Average Salary: $181,495
Amazon Web Services (AWS) provides cloud computing services. Customer Engagement Managers at AWS focus on client satisfaction and retention. They work in key locations like the U.S., Europe, and Asia.
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Deloitte
Average Salary: $152,800
Deloitte offers diverse roles for Customer Engagement Managers. They help improve client interactions and satisfaction. Deloitte has offices in many countries, including the U.S., U.K., and Australia.
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Otsuka
Average Salary: $125,031
Otsuka provides healthcare solutions. Customer Engagement Managers at Otsuka work to improve client relationships. They operate in the U.S. and other global markets.
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Monster Energy
Average Salary: $66,337
Monster Energy offers dynamic roles for Customer Engagement Managers. They focus on building strong customer connections. Monster Energy has a presence in the U.S. and internationally.
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SKF
Average Salary: $62,929
SKF specializes in bearings and seals. Customer Engagement Managers at SKF work to enhance customer service. They operate in many countries, including the U.S. and Europe.
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Ryder System
Average Salary: $59,058
Ryder System provides logistics solutions. Customer Engagement Managers at Ryder focus on improving client interactions. They have offices in the U.S. and other global locations.
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ARS/Rescue Rooter
Average Salary: $45,417
ARS/Rescue Rooter offers plumbing and drain services. Customer Engagement Managers at ARS work to enhance customer satisfaction. They operate in the U.S. and Canada.
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TPIS
Average Salary: $22,625
TPIS provides technology and professional services. Customer Engagement Managers at TPIS focus on improving client relationships. They operate in the U.S.
How to earn more as a Customer Engagement Manager?
A Customer Engagement Manager plays a key role in connecting with customers and enhancing their experience. This role can lead to a rewarding career with good earning potential. To maximize earnings, consider these factors:
First, gaining experience in customer engagement can lead to higher salaries. Managers with more years in the field often earn more. Second, specializing in a specific industry or type of customer engagement can increase earning potential. Third, obtaining advanced certifications can boost a manager's resume and salary. Fourth, taking on leadership roles or managing larger teams can lead to higher pay. Finally, negotiating salary effectively during job interviews or performance reviews can result in better compensation.
Here are some key factors to consider:
- Experience in the field
- Specialization in a specific industry
- Advanced certifications
- Leadership roles
- Effective salary negotiation