How much does a Customer Service Associate make?
A Customer Service Associate often earns a yearly salary that can vary. On average, this role pays around $32,656 per year. This figure can change based on experience, location, and the company. Many new hires start at the lower end of the salary range, while those with more experience can earn more.
The salary for a Customer Service Associate can range from about $22,000 to $47,690. Most people in this job earn between $26,671 and $38,348 each year. This range shows that with more experience and skills, the salary can increase. Some companies also offer bonuses and other benefits, which can add to the total earnings.
What are the highest paying cities for a Customer Service Associate?

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San Francisco, CA
Average Salary: $44,753
In San Francisco, a city known for its tech industry, customer service roles often involve working with leading tech companies. These positions require strong communication skills and a friendly demeanor. The tech-savvy environment offers opportunities for growth and networking.
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Seattle, WA
Average Salary: $44,497
Seattle offers a vibrant atmosphere for customer service professionals. With companies like Amazon and Microsoft, roles here demand excellent problem-solving skills. The city's culture values customer satisfaction, making it a rewarding place to work.
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Hartford, CT
Average Salary: $42,466
Hartford provides a stable environment for customer service roles. Working with insurance companies, associates here need to be detail-oriented and knowledgeable. The city's rich history and community focus create a supportive work environment.
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Green Bay, WI
Average Salary: $41,331
Green Bay offers a friendly and community-focused environment for customer service roles. With local businesses and a strong sense of community, associates here enjoy a supportive workplace. The city's charm and hospitality make it a pleasant place to work.
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Denver, CO
Average Salary: $40,432
In Denver, customer service roles benefit from the city's outdoor lifestyle. Working with companies in various industries, associates need to be adaptable and customer-focused. The vibrant culture and scenic beauty enhance the work experience.
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San Jose, CA
Average Salary: $40,097
San Jose, known for its tech industry, offers exciting opportunities for customer service roles. Working with tech giants, associates need strong technical skills and a customer-centric approach. The dynamic environment fosters professional growth.
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Los Angeles, CA
Average Salary: $39,876
Los Angeles provides a diverse and dynamic environment for customer service roles. With a mix of entertainment and tech companies, associates need to be versatile and engaging. The city's vibrant culture offers a unique work experience.
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Orlando, FL
Average Salary: $39,176
In Orlando, customer service roles often involve working with the tourism industry. Associates need to be friendly and knowledgeable about local attractions. The city's lively atmosphere and family-friendly environment make it enjoyable to work here.
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Boston, MA
Average Salary: $38,983
Boston offers a historic and educational environment for customer service roles. Working with companies in finance and education, associates need to be knowledgeable and detail-oriented. The city's rich culture and academic presence enhance the work experience.
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Washington, DC
Average Salary: $38,857
In Washington, DC, customer service roles provide a unique blend of politics and business. Associates need to be knowledgeable and adaptable. The city's political environment and diverse industries offer a dynamic and engaging work experience.
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What are the best companies a Customer Service Associate can work for?

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uBreakiFix
Average Salary: $61,000
uBreakiFix offers exciting opportunities for Customer Service Associates. They operate in many locations across the U.S. and Canada. Their associates help customers with device repairs and provide excellent service.
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Saga
Average Salary: $59,800
Saga provides rewarding Customer Service Associate roles. They serve customers in the UK and Europe. Their associates assist customers with a range of services, ensuring a positive experience.
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TE Connectivity
Average Salary: $59,203
TE Connectivity offers competitive salaries for Customer Service Associates. They have locations worldwide. Their associates support customers with technical and product inquiries, ensuring smooth operations.
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Wells Fargo
Average Salary: $55,622
Wells Fargo provides a solid salary for Customer Service Associates. They operate in many locations across the U.S. Their associates help customers with banking needs, providing excellent service and support.
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Wolters Kluwer
Average Salary: $53,138
Wolters Kluwer offers rewarding roles for Customer Service Associates. They serve customers in various locations globally. Their associates assist with software and information services, ensuring customer satisfaction.
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Whole Foods Market
Average Salary: $53,003
Whole Foods Market provides a good salary for Customer Service Associates. They have locations across the U.S. Their associates help customers with grocery needs, ensuring a pleasant shopping experience.
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Nova Management
Average Salary: $52,000
Nova Management offers competitive pay for Customer Service Associates. They operate in various locations. Their associates assist customers with property management, ensuring smooth operations.
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USLI
Average Salary: $51,500
USLI provides a solid salary for Customer Service Associates. They serve customers in many locations. Their associates help with insurance needs, ensuring customer satisfaction.
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PSEG
Average Salary: $50,527
PSEG offers a good salary for Customer Service Associates. They operate in various locations. Their associates assist customers with energy needs, ensuring smooth operations.
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Dime Community Bank
Average Salary: $49,900
Dime Community Bank provides a fair salary for Customer Service Associates. They have locations in the Northeast U.S. Their associates help customers with banking needs, ensuring excellent service.
How to earn more as a Customer Service Associate?
A Customer Service Associate can take several steps to increase their earnings. By focusing on key areas, it is possible to not only improve job performance but also boost salary potential. One key factor is gaining experience and expertise in customer service. As an associate gains more experience, they become more valuable to employers. This experience can lead to higher-paying positions or promotions.
Another important factor is developing strong communication skills. Clear and effective communication helps resolve customer issues quickly and efficiently. This skill can lead to fewer complaints and higher customer satisfaction ratings. Employers often reward employees who can handle difficult situations with ease and professionalism. Improving communication skills can lead to better job performance and higher earnings. Here are some factors to consider:
- Gain experience and expertise in customer service.
- Develop strong communication skills.
- Learn additional skills such as problem-solving and conflict resolution.
- Seek out opportunities for professional development.
- Network with other professionals in the field.



