Customer Service Supervisor Salaries

1. San Jose, CA
   Average Salary: $75,445
   In San Jose, leading tech companies offer dynamic roles for those managing customer support teams. The tech-savvy environment provides ample opportunities for growth. Major firms like Intel and Cisco value strong communication skills and leadership in their supervisors.
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2. Baltimore, MD
   Average Salary: $72,461
   Baltimore provides a mix of healthcare and logistics roles for supervisors. The city’s focus on service industries creates a demand for leaders who can handle diverse customer needs. Organizations such as Johns Hopkins look for adept managers with a knack for team motivation.
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3. San Francisco, CA
   Average Salary: $71,241
   San Francisco’s fast-paced tech scene offers many opportunities for those overseeing customer service. Companies like Salesforce and Google need supervisors with a blend of technical knowledge and people skills. The city’s innovative culture enhances professional growth.
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4. Minneapolis, MN
   Average Salary: $68,516
   Minneapolis offers a blend of retail and healthcare roles for customer service supervisors. The city’s friendly atmosphere makes for a pleasant work environment. Companies like Target and UnitedHealth Group value leaders who foster positive customer experiences.
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5. Portland, OR
   Average Salary: $64,616
   Portland’s vibrant community supports many small businesses needing strong customer service. The city’s emphasis on sustainability aligns well with companies that value eco-friendly practices. Supervisors can find fulfilling roles with firms like New Seasons Market and Moda Health.
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6. Albuquerque, NM
   Average Salary: $63,544
   Albuquerque offers a mix of service and government roles for supervisors. The city’s growing tech sector presents unique opportunities. Companies like Presbyterian Healthcare Services and Sandia National Laboratories look for leaders with strong interpersonal skills.
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7. Colorado Springs, CO
   Average Salary: $61,898
   Colorado Springs provides a mix of military and tech roles for customer service supervisors. The city’s outdoor lifestyle complements its strong professional environment. Firms like Lockheed Martin and UCHealth value supervisors who can manage diverse teams effectively.
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8. St. Louis, MO
   Average Salary: $60,407
   St. Louis offers opportunities in both healthcare and manufacturing for customer service leaders. The city’s central location makes it a hub for logistics. Companies like Centene Corporation and Boeing value supervisors with a strong commitment to quality service.
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9. Seattle, WA
   Average Salary: $60,298
   Seattle’s tech-driven economy offers many roles for customer service supervisors. The city’s progressive culture aligns well with tech-forward companies. Firms like Amazon and Microsoft look for leaders who can navigate a fast-paced environment.
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10. Virginia Beach, VA
    Average Salary: $59,280
    Virginia Beach offers a mix of hospitality and government roles for customer service supervisors. The city’s coastal location provides a unique backdrop for customer service work. Organizations like Military Sealift Command and Sentara Healthcare value supervisors with strong customer engagement skills.
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1. CVS Health
   Average Salary: $83,596
   CVS Health offers rewarding Customer Service Supervisor roles across the United States. These roles are pivotal in managing local pharmacy operations and ensuring excellent customer service. CVS Health has numerous locations in all 50 states.
   

   
   

2. PulteGroup, Inc
   Average Salary: $72,384
   At PulteGroup, Inc, Customer Service Supervisors oversee customer relations for new home communities nationwide. This role involves coordinating with sales and operations teams to enhance customer experience. PulteGroup, Inc operates in many states, focusing on high-quality homebuilding.
   

   
   

3. Southwest Airlines
   Average Salary: $71,174
   Southwest Airlines provides Customer Service Supervisor positions with competitive pay. Supervisors manage customer support teams, ensuring top-notch service for passengers. The airline has hubs in several states, including Dallas, Chicago, and Denver.
   

   
   

4. W.W. Williams Company
   Average Salary: $65,912
   W.W. Williams Company offers Customer Service Supervisor jobs with a strong emphasis on team leadership. Supervisors guide staff to deliver excellent service in various locations across the country. The company operates in multiple regions, focusing on supply chain solutions.
   

   
   

5. Robert Half
   Average Salary: $63,974
   Robert Half offers roles for Customer Service Supervisors with opportunities in diverse industries. These supervisors ensure smooth customer interactions and team management. Robert Half has offices nationwide, offering flexibility and growth opportunities.
   

   
   

6. DHL
   Average Salary: $61,241
   DHL provides Customer Service Supervisor roles with a focus on logistics and delivery. Supervisors manage teams to ensure efficient customer service. DHL operates in many U.S. cities, providing global delivery solutions.
   

   
   

7. CLEAResult
   Average Salary: $61,000
   CLEAResult offers Customer Service Supervisor positions with a commitment to patient care. Supervisors oversee service teams, enhancing patient experiences. The company operates in various states, focusing on medical collections and services.
   

   
   

8. Sunstates Security
   Average Salary: $57,380
   Sunstates Security provides Customer Service Supervisor roles with a focus on security services. Supervisors manage teams to ensure client satisfaction. The company operates in multiple states, offering diverse security solutions.
   

   
   

9. BrightStar Care
   Average Salary: $51,009
   BrightStar Care offers Customer Service Supervisor positions focused on home care services. Supervisors manage teams to provide excellent care to clients. The company operates in many states, focusing on personalized home care.
   

   
   

10. ABM Industries Inc.
    Average Salary: $49,054
    ABM Industries Inc. provides Customer Service Supervisor roles with a focus on facility management. Supervisors oversee teams to ensure excellent service. The company operates nationwide, providing a range of facility services.
    

A Customer Service Supervisor plays a crucial role in managing customer interactions and ensuring satisfaction. To increase earning potential in this role, one should focus on specific key factors. These factors not only improve performance but also open up opportunities for higher salaries and career advancement.

First, gaining relevant experience is essential. Experience brings a deeper understanding of customer service dynamics and improves problem-solving skills. With more experience, a supervisor can handle more complex issues and lead larger teams more effectively. Next, developing strong leadership skills is important. Effective leaders inspire and motivate their teams, which can lead to better performance and higher productivity. Certifications in leadership or management can also enhance these skills. Additionally, mastering communication skills helps in resolving conflicts and training team members efficiently. Seeking feedback and continuously improving these skills can lead to better results and higher earnings.

Improving technical skills also plays a role in earning more. Familiarity with customer service software and tools can streamline operations and improve efficiency. Investing time in learning new technologies can make a supervisor more valuable to employers. Lastly, networking within the industry can uncover new job opportunities and higher-paying positions. Attending industry conferences and joining professional groups can provide valuable connections and insights.

1. Experience: Gaining more experience leads to better performance and higher positions.
2. Leadership Skills: Effective leaders motivate teams and improve productivity.
3. Communication Skills: Better communication leads to resolving conflicts and training teams.
4. Technical Skills: Familiarity with tools and software improves efficiency.
5. Networking: Connections can lead to new opportunities and higher salaries.