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How much does a Customer Service Supervisor make?

The average salary for a Customer Service Supervisor is $47,950 per year in the US.

A Customer Service Supervisor plays a key role in managing customer interactions and ensuring satisfaction. This role often comes with a rewarding salary. On average, a Customer Service Supervisor earns about $47,950 per year. This figure can vary based on experience, location, and the specific industry.

Several factors can influence the salary of a Customer Service Supervisor. Those with more experience or specialized skills may earn more. Location also plays a big part. For example, supervisors in larger cities or areas with a higher cost of living may see higher salaries. Industries such as technology or finance often offer higher pay compared to retail or hospitality. Supervisors who manage larger teams or handle complex customer issues may also earn more.

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What are the highest paying cities for a Customer Service Supervisor?

Baltimore, MD, offers the highest average salary for Customer Service Supervisors at $71,450. San Francisco, CA, follows closely with an average salary of $68,857. Minneapolis, MN, rounds out the top three with an average salary of $68,789. Other cities with competitive salaries include San Jose, CA, and Salem, OR, both offering over $67,000. Albuquerque, NM, and St. Louis, MO, also provide attractive salaries above $60,000. These cities offer excellent opportunities for those seeking rewarding roles in customer service.
Graph displaying highest paying cities salaries for Customer Service Supervisor jobs, highlighting Baltimore, MD with the highest at $71,450 and Denver, CO with the lowest at $59,325.
  1. Baltimore, MD
    Average Salary: $71,450
    In Baltimore, leading companies like Under Armour and Johns Hopkins University offer exciting opportunities. Supervisors manage teams, ensuring top-notch customer service. The city's vibrant culture adds to the rewarding experience.
    Find Customer Service Supervisor jobs in Baltimore, MD


  2. San Francisco, CA
    Average Salary: $68,857
    San Francisco's tech giants, such as Salesforce and Uber, provide dynamic environments. Supervisors here focus on enhancing customer interactions. The city's innovative spirit makes every day unique.
    Find Customer Service Supervisor jobs in San Francisco, CA


  3. Minneapolis, MN
    Average Salary: $68,789
    Minneapolis offers a mix of corporate and community-focused roles. Companies like Target and U.S. Bank value strong leadership. Supervisors here drive team success and customer satisfaction.
    Find Customer Service Supervisor jobs in Minneapolis, MN


  4. San Jose, CA
    Average Salary: $68,528
    San Jose, the heart of Silicon Valley, boasts tech leaders like Intel and Cisco. Supervisors play a key role in maintaining high service standards. The city's fast-paced environment is ideal for driven professionals.
    Find Customer Service Supervisor jobs in San Jose, CA


  5. Salem, OR
    Average Salary: $67,228
    Salem provides a balanced approach with companies like Nike and SAIC. Supervisors here focus on team development and customer care. The city's welcoming atmosphere enhances the work experience.
    Find Customer Service Supervisor jobs in Salem, OR


  6. Albuquerque, NM
    Average Salary: $61,537
    Albuquerque offers a unique blend of culture and business. Companies like Sandia National Laboratories and Presbyterian Healthcare Services value effective supervision. The city's scenic beauty adds to the appeal.
    Find Customer Service Supervisor jobs in Albuquerque, NM


  7. St. Louis, MO
    Average Salary: $61,466
    St. Louis features a mix of industries, with companies like Edward Jones and Ameren. Supervisors here manage teams to deliver excellent service. The city's rich history and vibrant arts scene enrich the experience.
    Find Customer Service Supervisor jobs in St. Louis, MO


  8. Portland, OR
    Average Salary: $60,759
    Portland's progressive environment is home to companies like Nike and Portland General Electric. Supervisors here emphasize teamwork and customer satisfaction. The city's eco-friendly initiatives are a big plus.
    Find Customer Service Supervisor jobs in Portland, OR


  9. Colorado Springs, CO
    Average Salary: $60,614
    Colorado Springs offers a blend of outdoor adventure and business. Companies like Lockheed Martin and UCHealth value strong leadership. Supervisors here focus on team success and customer care.
    Find Customer Service Supervisor jobs in Colorado Springs, CO


  10. Denver, CO
    Average Salary: $59,325
    Denver's dynamic business scene includes companies like Denver Health and Chipotle. Supervisors here drive team performance and customer satisfaction. The city's outdoor activities provide a perfect work-life balance.
    Find Customer Service Supervisor jobs in Denver, CO

What are the best companies a Customer Service Supervisor can work for?

Elevance Health offers one of the highest salaries for Customer Service Supervisors, averaging around $85,000. CVS Health also provides a competitive salary, close to $85,000. PulteGroup, Inc. and Southwest Airlines follow closely, with average salaries around $72,000 and $70,000, respectively.
Graph displaying best paying company salaries for Customer Service Supervisor jobs, highlighting Elevance Health with the highest at $84,988 and HomeStreet Bank with the lowest at $58,170.
  1. Elevance Health
    Average Salary: $84,988
    Elevance Health offers rewarding Customer Service Supervisor jobs. They operate in many states across the U.S. Their supervisors manage teams that handle customer inquiries and support. They focus on improving customer experience and satisfaction.


  2. CVS Health
    Average Salary: $84,914
    CVS Health provides excellent opportunities for Customer Service Supervisors. They have locations nationwide. Supervisors here lead teams to ensure smooth operations and excellent customer service. They work to resolve issues and enhance customer interactions.


  3. PulteGroup, Inc
    Average Salary: $72,016
    PulteGroup, Inc offers competitive salaries for Customer Service Supervisors. They operate in various regions across the U.S. Supervisors manage teams to assist customers with home-related services. They focus on providing top-notch customer service and support.


  4. Southwest Airlines
    Average Salary: $70,531
    Southwest Airlines provides rewarding roles for Customer Service Supervisors. They have hubs in several major cities. Supervisors here lead teams to handle customer inquiries and support. They work to ensure a positive customer experience and resolve issues efficiently.


  5. Robert Half
    Average Salary: $67,379
    Robert Half offers good opportunities for Customer Service Supervisors. They have offices in many locations. Supervisors manage teams to assist clients with customer service needs. They focus on providing excellent service and support to clients.


  6. W.W. Williams Company
    Average Salary: $65,977
    W.W. Williams Company offers competitive positions for Customer Service Supervisors. They operate in various regions. Supervisors manage teams to handle customer inquiries and support. They focus on improving customer satisfaction and service quality.


  7. TEKsystems
    Average Salary: $63,582
    TEKsystems provides good roles for Customer Service Supervisors. They have offices in many locations. Supervisors manage teams to assist clients with customer service needs. They focus on providing excellent service and support to clients.


  8. DHL
    Average Salary: $61,590
    DHL offers rewarding positions for Customer Service Supervisors. They have locations worldwide. Supervisors manage teams to handle customer inquiries and support. They focus on providing top-notch customer service and support.


  9. CLEAResult
    Average Salary: $61,000
    CLEAResult provides good opportunities for Customer Service Supervisors. They operate in various regions. Supervisors manage teams to handle customer inquiries and support. They focus on improving customer satisfaction and service quality.


  10. HomeStreet Bank
    Average Salary: $58,170
    HomeStreet Bank offers competitive positions for Customer Service Supervisors. They have branches in several states. Supervisors manage teams to assist customers with banking needs. They focus on providing excellent customer service and support.

How to earn more as a Customer Service Supervisor?

To earn more as a Customer Service Supervisor, focus on enhancing skills and gaining experience. Supervisors who excel often have a strong understanding of customer service principles and team management. They also seek out opportunities for professional growth and stay updated on industry trends. By improving these areas, supervisors can increase their value to employers and potentially earn higher salaries.

Consider these factors to boost earnings:

  1. Education and Certifications: Pursue additional education or certifications in management or customer service. These can demonstrate a commitment to professional development.
  2. Experience: Gain experience in various roles within customer service. Supervisors with a broad background often have more to offer and can command higher salaries.
  3. Leadership Skills: Develop strong leadership skills. Effective supervisors can manage teams well, leading to better performance and higher earnings.
  4. Performance Metrics: Focus on improving key performance metrics. Supervisors who can show they improve team performance often earn more.
  5. Networking: Build a professional network. Connections can lead to job opportunities that offer better pay.

Currently 588 Customer Service Supervisor job openings, nationwide.

How's the job market for a Customer Service Supervisor in the US?

Learn what a Customer Service Supervisor does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Supervisor today.
Position
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Customer Service Supervisor
588 Job Openings