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Salary

How much does a Customer Service Supervisor make?

The average salary for a Customer Service Supervisor is $49,299 per year in the US.

A Customer Service Supervisor earns an average yearly salary of $49,299. This role is important for making sure that customer service teams run smoothly. Supervisors help manage daily tasks, solve problems, and ensure customers get good service. With experience, a supervisor can earn more. For example, the top 10% of supervisors make over $98,000 a year.

Different factors can affect how much a Customer Service Supervisor earns. These include the industry, the size of the company, and the location. For instance, supervisors in tech companies often make more than those in retail. Big cities usually offer higher salaries than smaller towns. A supervisor with many years of experience will also earn more than someone just starting out.

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What are the highest paying cities for a Customer Service Supervisor?

Job seekers looking to land a Customer Service Supervisor role can find top pay in several cities. San Jose, CA, and San Francisco, CA, lead the pack with average salaries of $83,115 and $72,900, respectively. Other cities like Philadelphia, Chattanooga, and Albuquerque also offer competitive wages for this position. Each of these cities provides a promising environment for professionals in this field. The average salary in Philadelphia reaches $71,778, while Chattanooga and Albuquerque offer $71,749 and $68,425, respectively. These figures make them attractive options for those seeking to advance their career with good compensation.
Graph displaying highest paying cities salaries for Customer Service Supervisor jobs, highlighting San Jose, CA with the highest at $83,115 and Chicago, IL with the lowest at $64,876.
  1. San Jose, CA
    Average Salary: $83,115
    In San Jose, expect a vibrant tech environment. Companies like Apple and PayPal offer exciting opportunities. Workers here value work-life balance and professional growth.
    Find Customer Service Supervisor jobs in San Jose, CA


  2. San Francisco, CA
    Average Salary: $72,900
    San Francisco boasts a dynamic job market. Companies such as Google and Salesforce lead the way. Employees here enjoy diverse culture and innovative projects.
    Find Customer Service Supervisor jobs in San Francisco, CA


  3. Philadelphia, PA
    Average Salary: $71,778
    Philadelphia offers a rich mix of industries. With firms like Comcast and Aramark, professionals here value strong community ties. The city provides a vibrant backdrop for growth.
    Find Customer Service Supervisor jobs in Philadelphia, PA


  4. Chattanooga, TN
    Average Salary: $71,749
    Chattanooga combines a smaller city feel with big opportunities. Companies such as Volkswagen and EPB make it an attractive place to work. Employees appreciate the balance of a close-knit community with professional advancement.
    Find Customer Service Supervisor jobs in Chattanooga, TN


  5. Albuquerque, NM
    Average Salary: $68,425
    Albuquerque provides a unique blend of desert beauty and tech opportunities. Companies like Intel and Sandia National Laboratories offer exciting prospects. Workers here enjoy the welcoming atmosphere and career growth.
    Find Customer Service Supervisor jobs in Albuquerque, NM


  6. Memphis, TN
    Average Salary: $68,371
    Memphis is known for its rich culture and strong job market. Companies such as FedEx and AutoZone offer great opportunities. Employees here appreciate the welcoming community and career stability.
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  7. Portland, OR
    Average Salary: $67,710
    Portland offers a dynamic and eco-friendly work environment. Companies like Nike and Moda Health provide excellent opportunities. Employees here value innovation and sustainability in their work.
    Find Customer Service Supervisor jobs in Portland, OR


  8. Cleveland, OH
    Average Salary: $67,586
    Cleveland presents a unique mix of urban and industrial opportunities. Companies such as Progressive and Sherwin-Williams offer robust roles. Employees here appreciate the city's rich history and vibrant community.
    Find Customer Service Supervisor jobs in Cleveland, OH


  9. Baltimore, MD
    Average Salary: $65,390
    Baltimore combines a rich history with modern opportunities. Companies like Under Armour and Johns Hopkins provide excellent roles. Workers here enjoy a diverse culture and strong community ties.
    Find Customer Service Supervisor jobs in Baltimore, MD


  10. Chicago, IL
    Average Salary: $64,876
    Chicago offers a bustling job market with diverse opportunities. Companies like Boeing and Allstate offer exciting roles. Employees here value the city's vibrant energy and professional growth.
    Find Customer Service Supervisor jobs in Chicago, IL

What are the best companies a Customer Service Supervisor can work for?

PSEG, a top energy company, offers an average salary of over $116,000 for Customer Service Supervisors. UPS, known for its delivery services, pays around $93,000. PulteGroup, a leader in homebuilding, provides an average of $73,578 annually. These companies offer competitive pay and growth opportunities in customer service roles. EmblemHealth and Southwest Airlines also provide solid compensation for Customer Service Supervisors. EmblemHealth pays about $73,371, while Southwest Airlines offers around $73,266. These roles come with benefits and chances to advance. Graybar and Spectrum offer average salaries of $68,333 and $66,663, respectively, making them strong contenders for job seekers.
Graph displaying best paying company salaries for Customer Service Supervisor jobs, highlighting PSEG with the highest at $116,228 and Serenity Healthcare with the lowest at $53,651.
  1. PSEG
    Average Salary: $116,228
    PSEG offers rewarding Customer Service Supervisor roles with competitive pay. This company operates in several states, providing energy services. Employees gain valuable experience in customer service and operations.


  2. UPS
    Average Salary: $93,000
    UPS provides excellent opportunities for Customer Service Supervisors. The company serves locations nationwide. Supervisors here play a crucial role in ensuring smooth package deliveries and handling customer issues.


  3. PulteGroup
    Average Salary: $73,578
    PulteGroup, a leading homebuilder, offers promising roles for Customer Service Supervisors. They work in various regions across the United States. Supervisors help clients through the homebuying process, ensuring a positive experience.


  4. EmblemHealth
    Average Salary: $73,371
    EmblemHealth, a health insurance company, seeks talented Customer Service Supervisors. They operate in New York City and the surrounding areas. Supervisors here assist members with their health insurance needs, ensuring they receive quality care.


  5. Southwest Airlines
    Average Salary: $73,266
    Southwest Airlines offers competitive salaries for Customer Service Supervisors. The airline serves destinations throughout the United States and beyond. These supervisors help passengers with their travel needs, ensuring a pleasant flight experience.


  6. Graybar
    Average Salary: $68,333
    Graybar, a leading electrical distributor, hires Customer Service Supervisors to support their operations. They serve multiple locations across the country. Supervisors here manage customer orders and ensure timely delivery of products.


  7. Spectrum
    Average Salary: $66,663
    Spectrum, a telecommunications company, offers Customer Service Supervisor positions with a good salary. They operate in various states across the nation. Supervisors here assist customers with their internet, cable, and phone services.


  8. CLEAResult
    Average Salary: $63,200
    CLEAResult provides opportunities for Customer Service Supervisors in the environmental services sector. They work in multiple states, focusing on cleanliness and hygiene. Supervisors here manage teams and ensure high-quality service delivery.


  9. W.W.Williams
    Average Salary: $62,015
    W.W.Williams, a commercial real estate firm, seeks Customer Service Supervisors to join their team. They operate in several locations nationwide. Supervisors here help clients with property management and leasing services.


  10. Serenity Healthcare
    Average Salary: $53,651
    Serenity Healthcare, a mental health organization, offers roles for Customer Service Supervisors. They serve various regions across the country. Supervisors here ensure patients receive the best care and support for their mental health needs.

How to earn more as a Customer Service Supervisor?

Becoming a Customer Service Supervisor can lead to a rewarding career with good earnings. One can take several steps to increase earning potential in this role. Focusing on improving skills and gaining experience will help supervisors earn more. Networking with others in the industry also opens up opportunities for higher-paying jobs. Supervisors can also consider earning additional certifications to stand out.

Here are some key factors to consider for increasing earnings as a Customer Service Supervisor:

  1. Gain Experience: Supervisors with more experience often earn higher salaries. Working in the role for several years helps build a solid resume.
  2. Enhance Skills: Developing strong skills in leadership, communication, and problem-solving will make a supervisor more valuable. Continuous learning and improvement can lead to promotions and higher pay.
  3. Pursue Certifications: Earning certifications in customer service or management can boost earning potential. These credentials show a commitment to professional growth.
  4. Network Effectively: Building relationships with other professionals in the industry can lead to job opportunities and salary increases. Attending industry events and joining professional groups helps expand one's network.
  5. Seek Higher-Paying Jobs: Look for positions in companies that offer higher salaries for customer service supervisors. Researching market rates will help identify the best-paying opportunities.

Currently 491 Customer Service Supervisor job openings, nationwide.

How's the job market for a Customer Service Supervisor in the US?

Learn what a Customer Service Supervisor does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Supervisor today.
Position
Overview
Customer Service Supervisor
491 Job Openings