Position
Salary

How much does a Customer Service Supervisor make?

The average salary for a Customer Service Supervisor is $48,209 per year in the US.

A Customer Service Supervisor plays a key role in managing customer interactions and ensuring satisfaction. This role is vital for many businesses, and it comes with a competitive salary. On average, a Customer Service Supervisor earns about $48,209 per year. This figure can vary based on experience, location, and the specific industry.

The salary range for this position can be quite broad. Some supervisors earn as little as $26,500, while others can make over $97,000. Most supervisors fall somewhere in the middle of this range. Factors like company size, geographic location, and the complexity of the role can influence these numbers. For example, supervisors in larger cities or tech companies may earn more than those in smaller towns or less competitive industries.

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What are the highest paying cities for a Customer Service Supervisor?

Baltimore, MD, offers a strong average salary of $73,527 for Customer Service Supervisors. San Francisco, CA, and San Jose, CA, follow closely with average salaries of $72,461 and $70,007, respectively. These cities provide excellent opportunities for those seeking higher pay in this role.
Graph displaying highest paying cities salaries for Customer Service Supervisor jobs, highlighting Baltimore, MD with the highest at $73,527 and Seattle, WA with the lowest at $60,196.
  1. Baltimore, MD
    Average Salary: $73,527
    In Baltimore, a Customer Service Supervisor role often involves managing teams in a dynamic environment. With prominent companies like Under Armour and Johns Hopkins University, professionals can expect a mix of challenges and growth opportunities. The city's rich history and vibrant culture add to the overall experience.
    Find Customer Service Supervisor jobs in Baltimore, MD


  2. San Francisco, CA
    Average Salary: $72,461
    San Francisco offers a unique setting for Customer Service Supervisors. Working with tech giants like Salesforce and Uber, professionals can expect a fast-paced and innovative environment. The city's diverse culture and scenic beauty provide a rewarding backdrop for career development.
    Find Customer Service Supervisor jobs in San Francisco, CA


  3. San Jose, CA
    Average Salary: $70,007
    In San Jose, Customer Service Supervisors often find themselves at the heart of Silicon Valley. With companies like Apple and Google, the role involves managing teams in a cutting-edge tech environment. The city's vibrant community and proximity to nature offer a balanced lifestyle.
    Find Customer Service Supervisor jobs in San Jose, CA


  4. Salem, OR
    Average Salary: $67,228
    Salem provides a more relaxed setting for Customer Service Supervisors. Working with state government and local businesses, professionals can expect a stable and supportive environment. The city's historic charm and outdoor activities make it a pleasant place to live and work.
    Find Customer Service Supervisor jobs in Salem, OR


  5. Minneapolis, MN
    Average Salary: $66,973
    Minneapolis offers a blend of urban and natural environments for Customer Service Supervisors. With major employers like Target and 3M, the role involves managing teams in a progressive setting. The city's cultural scene and outdoor opportunities provide a well-rounded lifestyle.
    Find Customer Service Supervisor jobs in Minneapolis, MN


  6. Albuquerque, NM
    Average Salary: $63,544
    In Albuquerque, Customer Service Supervisors can enjoy a unique mix of desert landscapes and urban life. Working with companies like Sandia National Laboratories, the role involves managing teams in a diverse environment. The city's rich culture and outdoor activities add to the overall experience.
    Find Customer Service Supervisor jobs in Albuquerque, NM


  7. Portland, OR
    Average Salary: $63,542
    Portland offers a vibrant and eco-friendly setting for Customer Service Supervisors. With companies like Nike and Intel, the role involves managing teams in a creative and innovative environment. The city's strong community and outdoor lifestyle make it an attractive place to work.
    Find Customer Service Supervisor jobs in Portland, OR


  8. Rochester, MN
    Average Salary: $62,167
    Rochester provides a stable and supportive environment for Customer Service Supervisors. Working with Mayo Clinic and other healthcare providers, the role involves managing teams in a professional setting. The city's strong community and cultural events offer a rewarding lifestyle.
    Find Customer Service Supervisor jobs in Rochester, MN


  9. Colorado Springs, CO
    Average Salary: $60,877
    In Colorado Springs, Customer Service Supervisors can enjoy a mix of outdoor activities and urban life. Working with companies like Lockheed Martin, the role involves managing teams in a dynamic environment. The city's scenic beauty and vibrant community add to the overall experience.
    Find Customer Service Supervisor jobs in Colorado Springs, CO


  10. Seattle, WA
    Average Salary: $60,196
    Seattle offers a vibrant and tech-driven setting for Customer Service Supervisors. With companies like Amazon and Microsoft, the role involves managing teams in a fast-paced environment. The city's strong community and outdoor opportunities make it an attractive place to work.
    Find Customer Service Supervisor jobs in Seattle, WA

What are the best companies a Customer Service Supervisor can work for?

CVS Health offers one of the highest salaries for Customer Service Supervisors, with an average of $83,596. PulteGroup, Inc. follows closely with an average salary of $72,283. Southwest Airlines also provides a competitive salary of $71,062. These companies value their customer service teams and offer attractive compensation packages. Other notable companies include W.W. Williams Company, Spectrum, and DHL. They all offer salaries above $60,000. CLEAResult, Sunstates Security, and HomeStreet Bank also provide good compensation for this role. Job seekers should consider these companies for their potential to offer both good pay and career growth.
Graph displaying best paying company salaries for Customer Service Supervisor jobs, highlighting CVS Health with the highest at $83,596 and HomeStreet Bank with the lowest at $58,170.
  1. CVS Health
    Average Salary: $83,596
    CVS Health offers rewarding Customer Service Supervisor roles. They operate nationwide, with locations in major cities. Supervisors here are key in managing customer interactions and ensuring satisfaction.


  2. PulteGroup, Inc
    Average Salary: $72,283
    PulteGroup, Inc provides excellent opportunities for Customer Service Supervisors. They focus on building communities across the U.S. Supervisors here play a vital role in customer relations and satisfaction.


  3. Southwest Airlines
    Average Salary: $71,062
    Southwest Airlines is known for its friendly and supportive work environment. They operate flights across the U.S. and to select international destinations. Customer Service Supervisors here manage customer service and support.


  4. W.W. Williams Company
    Average Salary: $65,842
    W.W. Williams Company offers competitive salaries for Customer Service Supervisors. They provide services in various industries, including construction, energy, and manufacturing. Supervisors here ensure customer needs are met efficiently.


  5. Robert Half
    Average Salary: $65,603
    Robert Half is a leading staffing firm. They offer diverse opportunities for Customer Service Supervisors. They operate in many industries and locations. Supervisors here focus on client satisfaction and service quality.


  6. Spectrum
    Average Salary: $64,397
    Spectrum provides excellent roles for Customer Service Supervisors. They offer services in communications and entertainment. Supervisors here manage customer interactions and ensure a positive experience.


  7. DHL
    Average Salary: $62,288
    DHL offers rewarding positions for Customer Service Supervisors. They operate globally, with a strong presence in logistics and shipping. Supervisors here ensure smooth customer service and support.


  8. CLEAResult
    Average Salary: $61,000
    CLEAResult provides valuable opportunities for Customer Service Supervisors. They focus on environmental services. Supervisors here manage customer interactions and ensure satisfaction.


  9. Sunstates Security
    Average Salary: $58,308
    Sunstates Security offers competitive roles for Customer Service Supervisors. They provide security services in various locations. Supervisors here ensure customer needs are met effectively.


  10. HomeStreet Bank
    Average Salary: $58,170
    HomeStreet Bank offers rewarding positions for Customer Service Supervisors. They focus on banking and financial services. Supervisors here ensure customer satisfaction and service quality.

How to earn more as a Customer Service Supervisor?

A Customer Service Supervisor can increase their earnings by focusing on several key areas. Building strong leadership skills helps to manage teams effectively, leading to better performance and higher productivity. Gaining experience in various customer service environments provides a broader understanding of the industry, making it easier to identify areas for improvement and cost savings. Continuous education and professional development keep skills sharp and up-to-date with industry trends. Networking with other professionals opens opportunities for career advancement and higher-paying positions. Lastly, seeking out roles in high-demand areas or industries can lead to better compensation packages.

To maximize earnings, a Customer Service Supervisor should consider the following factors:

  1. Develop strong leadership skills
  2. Gain diverse customer service experience
  3. Pursue continuous education and training
  4. Build a professional network
  5. Target high-demand areas and industries

Currently 617 Customer Service Supervisor job openings, nationwide.

How's the job market for a Customer Service Supervisor in the US?

Learn what a Customer Service Supervisor does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Supervisor today.
Position
Overview
Customer Service Supervisor
617 Job Openings