How much does a Customer Service Supervisor make?
A Customer Service Supervisor plays a key role in managing customer interactions and ensuring satisfaction. This role often comes with a rewarding salary. On average, a Customer Service Supervisor earns about $47,950 per year. This figure can vary based on experience, location, and the specific industry.
Several factors can influence the salary of a Customer Service Supervisor. Those with more experience or specialized skills may earn more. Location also plays a big part. For example, supervisors in larger cities or areas with a higher cost of living may see higher salaries. Industries such as technology or finance often offer higher pay compared to retail or hospitality. Supervisors who manage larger teams or handle complex customer issues may also earn more.
What are the highest paying cities for a Customer Service Supervisor?

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Baltimore, MD
Average Salary: $71,450
In Baltimore, leading companies like Under Armour and Johns Hopkins University offer exciting opportunities. Supervisors manage teams, ensuring top-notch customer service. The city's vibrant culture adds to the rewarding experience.
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San Francisco, CA
Average Salary: $68,857
San Francisco's tech giants, such as Salesforce and Uber, provide dynamic environments. Supervisors here focus on enhancing customer interactions. The city's innovative spirit makes every day unique.
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Minneapolis, MN
Average Salary: $68,789
Minneapolis offers a mix of corporate and community-focused roles. Companies like Target and U.S. Bank value strong leadership. Supervisors here drive team success and customer satisfaction.
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San Jose, CA
Average Salary: $68,528
San Jose, the heart of Silicon Valley, boasts tech leaders like Intel and Cisco. Supervisors play a key role in maintaining high service standards. The city's fast-paced environment is ideal for driven professionals.
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Salem, OR
Average Salary: $67,228
Salem provides a balanced approach with companies like Nike and SAIC. Supervisors here focus on team development and customer care. The city's welcoming atmosphere enhances the work experience.
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Albuquerque, NM
Average Salary: $61,537
Albuquerque offers a unique blend of culture and business. Companies like Sandia National Laboratories and Presbyterian Healthcare Services value effective supervision. The city's scenic beauty adds to the appeal.
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St. Louis, MO
Average Salary: $61,466
St. Louis features a mix of industries, with companies like Edward Jones and Ameren. Supervisors here manage teams to deliver excellent service. The city's rich history and vibrant arts scene enrich the experience.
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Portland, OR
Average Salary: $60,759
Portland's progressive environment is home to companies like Nike and Portland General Electric. Supervisors here emphasize teamwork and customer satisfaction. The city's eco-friendly initiatives are a big plus.
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Colorado Springs, CO
Average Salary: $60,614
Colorado Springs offers a blend of outdoor adventure and business. Companies like Lockheed Martin and UCHealth value strong leadership. Supervisors here focus on team success and customer care.
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Denver, CO
Average Salary: $59,325
Denver's dynamic business scene includes companies like Denver Health and Chipotle. Supervisors here drive team performance and customer satisfaction. The city's outdoor activities provide a perfect work-life balance.
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What are the best companies a Customer Service Supervisor can work for?

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Elevance Health
Average Salary: $84,988
Elevance Health offers rewarding Customer Service Supervisor jobs. They operate in many states across the U.S. Their supervisors manage teams that handle customer inquiries and support. They focus on improving customer experience and satisfaction.
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CVS Health
Average Salary: $84,914
CVS Health provides excellent opportunities for Customer Service Supervisors. They have locations nationwide. Supervisors here lead teams to ensure smooth operations and excellent customer service. They work to resolve issues and enhance customer interactions.
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PulteGroup, Inc
Average Salary: $72,016
PulteGroup, Inc offers competitive salaries for Customer Service Supervisors. They operate in various regions across the U.S. Supervisors manage teams to assist customers with home-related services. They focus on providing top-notch customer service and support.
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Southwest Airlines
Average Salary: $70,531
Southwest Airlines provides rewarding roles for Customer Service Supervisors. They have hubs in several major cities. Supervisors here lead teams to handle customer inquiries and support. They work to ensure a positive customer experience and resolve issues efficiently.
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Robert Half
Average Salary: $67,379
Robert Half offers good opportunities for Customer Service Supervisors. They have offices in many locations. Supervisors manage teams to assist clients with customer service needs. They focus on providing excellent service and support to clients.
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W.W. Williams Company
Average Salary: $65,977
W.W. Williams Company offers competitive positions for Customer Service Supervisors. They operate in various regions. Supervisors manage teams to handle customer inquiries and support. They focus on improving customer satisfaction and service quality.
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TEKsystems
Average Salary: $63,582
TEKsystems provides good roles for Customer Service Supervisors. They have offices in many locations. Supervisors manage teams to assist clients with customer service needs. They focus on providing excellent service and support to clients.
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DHL
Average Salary: $61,590
DHL offers rewarding positions for Customer Service Supervisors. They have locations worldwide. Supervisors manage teams to handle customer inquiries and support. They focus on providing top-notch customer service and support.
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CLEAResult
Average Salary: $61,000
CLEAResult provides good opportunities for Customer Service Supervisors. They operate in various regions. Supervisors manage teams to handle customer inquiries and support. They focus on improving customer satisfaction and service quality.
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HomeStreet Bank
Average Salary: $58,170
HomeStreet Bank offers competitive positions for Customer Service Supervisors. They have branches in several states. Supervisors manage teams to assist customers with banking needs. They focus on providing excellent customer service and support.
How to earn more as a Customer Service Supervisor?
To earn more as a Customer Service Supervisor, focus on enhancing skills and gaining experience. Supervisors who excel often have a strong understanding of customer service principles and team management. They also seek out opportunities for professional growth and stay updated on industry trends. By improving these areas, supervisors can increase their value to employers and potentially earn higher salaries.
Consider these factors to boost earnings:
- Education and Certifications: Pursue additional education or certifications in management or customer service. These can demonstrate a commitment to professional development.
- Experience: Gain experience in various roles within customer service. Supervisors with a broad background often have more to offer and can command higher salaries.
- Leadership Skills: Develop strong leadership skills. Effective supervisors can manage teams well, leading to better performance and higher earnings.
- Performance Metrics: Focus on improving key performance metrics. Supervisors who can show they improve team performance often earn more.
- Networking: Build a professional network. Connections can lead to job opportunities that offer better pay.