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How much does a Customer Service Supervisor make?

The average salary for a Customer Service Supervisor is $48,356 per year in the US.

Customer Service Supervisors play a crucial role in many industries. They help ensure smooth operations and customer satisfaction. Their salaries reflect the important work they do. The average yearly salary for a Customer Service Supervisor is around $48,356. This number can change based on several factors like experience, location, and the company.

Some Customer Service Supervisors earn more than the average. They may have more years of experience or work in areas with higher costs of living. Others may start at a lower salary, but increase it as they gain experience and take on more responsibility. Looking at the data, the most common salary range falls between $39,409 and $58,773 per year. The top earners make over $91,045 yearly. This shows that there is good potential for growth in this role.

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What are the highest paying cities for a Customer Service Supervisor?

Customer Service Supervisors in San Jose, CA can expect to earn the highest average salary among the listed cities. This makes San Jose an attractive location for those seeking higher compensation in this role. Job seekers might consider the benefits of working in San Jose, such as the high demand for skilled supervisors and the competitive wages offered. Baltimore, MD, and Minneapolis, MN, also provide above-average salaries for Customer Service Supervisors, making them competitive choices for professionals in this field. These cities present opportunities with good earning potential and a chance to enhance career growth.
Graph displaying highest paying cities salaries for Customer Service Supervisor jobs, highlighting San Jose, CA with the highest at $78,797 and Chicago, IL with the lowest at $60,314.
  1. San Jose, CA
    Average Salary: $78,797
    San Jose offers exciting opportunities for a customer service leader. This tech hub has many firms needing dedicated supervisors. Companies like Cisco Systems and eBay depend on skilled supervisors to manage their customer interactions.
    Find Customer Service Supervisor jobs in San Jose, CA


  2. San Francisco, CA
    Average Salary: $70,483
    In San Francisco, leading customer service teams means working with top-tier companies. The city's dynamic tech environment brings many opportunities for growth. Companies such as Salesforce and Slack seek supervisors who can handle high customer expectations.
    Find Customer Service Supervisor jobs in San Francisco, CA


  3. Portland, OR
    Average Salary: $68,439
    Portland provides a unique setting for customer service supervisors. The city's vibrant culture attracts companies that value excellent service. Businesses like New Seasons Market and Moda Health are looking for supervisors who can build strong customer relationships.
    Find Customer Service Supervisor jobs in Portland, OR


  4. Baltimore, MD
    Average Salary: $65,303
    In Baltimore, a customer service supervisor can find a mix of industries. The city's diverse economy offers roles in healthcare, finance, and more. Companies like Johns Hopkins and T. Rowe Price are potential employers looking for dedicated leaders.
    Find Customer Service Supervisor jobs in Baltimore, MD


  5. Minneapolis, MN
    Average Salary: $63,959
    Minneapolis is known for its friendly business environment. Supervisors here work in industries ranging from finance to healthcare. Companies like Target and UnitedHealth Group need supervisors who can ensure top-notch customer service.
    Find Customer Service Supervisor jobs in Minneapolis, MN


  6. Virginia Beach, VA
    Average Salary: $62,752
    Virginia Beach offers a great chance for customer service leaders. The city's growing business scene includes companies like Sentara Healthcare and Regent University. These firms value supervisors who can lead with care and efficiency.
    Find Customer Service Supervisor jobs in Virginia Beach, VA


  7. Los Angeles, CA
    Average Salary: $62,205
    Los Angeles provides a bustling environment for customer service supervisors. The entertainment capital has many opportunities in various sectors. Companies such as Disney and Amazon need supervisors who can manage diverse customer needs.
    Find Customer Service Supervisor jobs in Los Angeles, CA


  8. Albuquerque, NM
    Average Salary: $62,193
    Albuquerque offers a mix of industries for customer service leaders. The city's growing tech scene has many opportunities. Firms like Sandia National Laboratories and Presbyterian Healthcare Services seek supervisors who can handle customer service with skill.
    Find Customer Service Supervisor jobs in Albuquerque, NM


  9. Colorado Springs, CO
    Average Salary: $61,105
    Colorado Springs offers a unique setting for customer service supervisors. The city's mix of outdoor activities and businesses provides diverse opportunities. Companies like United States Air Force Academy and Broadmoor seek supervisors who can manage customer interactions effectively.
    Find Customer Service Supervisor jobs in Colorado Springs, CO


  10. Chicago, IL
    Average Salary: $60,314
    Chicago provides many opportunities for customer service leaders. The city's large corporate presence means many options. Companies like Accenture and United Airlines need supervisors who can lead with experience and skill.
    Find Customer Service Supervisor jobs in Chicago, IL

What are the best companies a Customer Service Supervisor can work for?

CVS Health stands out as a top employer for Customer Service Supervisors, offering an average salary of $84,233. PulteGroup, Inc. and Southwest Airlines also provide strong compensation packages, with averages of $74,131 and $71,568 respectively. These companies value their customer service teams and offer competitive benefits. Spectrum and W.W. Williams Company follow closely with average salaries of $69,303 and $66,234. These organizations recognize the importance of customer service in their industries and invest in their supervisors accordingly. CLEAResult and Serenity Healthcare also offer solid compensation, with averages of $63,200 and $53,411.
Graph displaying best paying company salaries for Customer Service Supervisor jobs, highlighting CVS Health with the highest at $84,233 and Timberland Bank with the lowest at $48,473.
  1. CVS Health
    Average Salary: $84,233
    At CVS Health, Customer Service Supervisors oversee teams that ensure customers receive excellent service. They work across many CVS locations nationwide, from retail stores to their headquarters in Woonsocket, Rhode Island.


  2. PulteGroup, Inc
    Average Salary: $74,131
    PulteGroup, Inc provides quality housing services and builds homes in many states. Their Customer Service Supervisors handle customer inquiries and feedback to improve satisfaction. They often work in areas where PulteGroup has major operations, including California, Florida, and the Southeast.


  3. Southwest Airlines
    Average Salary: $71,568
    Southwest Airlines is famous for its customer-focused approach. They hire Customer Service Supervisors to ensure passengers have a pleasant experience. These supervisors work at various airports where Southwest flies, such as Dallas Love Field and Baltimore/Washington International Airport.


  4. Spectrum
    Average Salary: $69,303
    Spectrum offers cable TV, internet, and phone services. Their Customer Service Supervisors manage teams that help customers with technical support and service issues. They work in locations where Spectrum provides service, including New York, Florida, and California.


  5. W.W. Williams Company
    Average Salary: $66,234
    W.W. Williams Company provides pest control services across the country. Their Customer Service Supervisors manage teams that handle customer service and ensure customer satisfaction. They work in major cities like Dallas, Houston, and Miami.


  6. CLEAResult
    Average Salary: $63,200
    CLEAResult is a leading provider of background screening services. Their Customer Service Supervisors oversee teams that handle customer service requests and support. They work in main offices in Denver, Colorado, and other key locations.


  7. Serenity Healthcare
    Average Salary: $53,411
    Serenity Healthcare offers mental health services. Their Customer Service Supervisors manage teams that assist patients and ensure they have a positive experience. They work in many states, including Colorado and California.


  8. BrightStar Care
    Average Salary: $49,418
    BrightStar Care provides in-home care services. Their Customer Service Supervisors manage teams that help clients with care coordination and support. They work in various locations, such as New Jersey, Illinois, and Texas.


  9. BayCoast Bank
    Average Salary: $48,688
    BayCoast Bank offers personal and business banking services. Their Customer Service Supervisors manage teams that assist customers with banking needs. They work in branches and offices in Maryland and Virginia.


  10. Timberland Bank
    Average Salary: $48,473
    Timberland Bank provides banking services to individuals and businesses. Their Customer Service Supervisors manage teams that help customers with account management and support. They work in branches across New Jersey.

How to earn more as a Customer Service Supervisor?

To earn more as a Customer Service Supervisor, it helps to focus on developing key skills and experiences. Building these qualities can lead to better job opportunities and higher salaries. Supervisors who excel in their roles often gain promotions and raises more quickly.

Consider these five factors that can lead to higher earnings. Improving in these areas can make a significant difference in your career. Supervisors who invest in their professional growth often find themselves in higher-paying positions. Aim to develop skills that set you apart from others in your field.

  1. Experience: Gain more years of experience in customer service. The more you know about the field, the more value you bring to your role.
  2. Leadership Skills: Strengthen your ability to lead a team. Supervisors with strong leadership skills can manage larger teams and improve performance.
  3. Problem-Solving Abilities: Become better at resolving issues quickly. This skill is key to keeping the team running smoothly and customers happy.
  4. Communication Skills: Improve your ability to communicate effectively. Clear communication can prevent misunderstandings and enhance team productivity.
  5. Education and Certifications: Pursue relevant education and certifications. These credentials can make you more attractive to employers and qualify you for higher-paying positions.

Currently 641 Customer Service Supervisor job openings, nationwide.

How's the job market for a Customer Service Supervisor in the US?

Learn what a Customer Service Supervisor does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Supervisor today.
Position
Overview
Customer Service Supervisor
641 Job Openings