How much does a Customer Service Supervisor make?
A Customer Service Supervisor earns an average yearly salary of $49,299. This role is important for making sure that customer service teams run smoothly. Supervisors help manage daily tasks, solve problems, and ensure customers get good service. With experience, a supervisor can earn more. For example, the top 10% of supervisors make over $98,000 a year.
Different factors can affect how much a Customer Service Supervisor earns. These include the industry, the size of the company, and the location. For instance, supervisors in tech companies often make more than those in retail. Big cities usually offer higher salaries than smaller towns. A supervisor with many years of experience will also earn more than someone just starting out.
What are the highest paying cities for a Customer Service Supervisor?

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San Jose, CA
Average Salary: $83,115
In San Jose, expect a vibrant tech environment. Companies like Apple and PayPal offer exciting opportunities. Workers here value work-life balance and professional growth.
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San Francisco, CA
Average Salary: $72,900
San Francisco boasts a dynamic job market. Companies such as Google and Salesforce lead the way. Employees here enjoy diverse culture and innovative projects.
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Philadelphia, PA
Average Salary: $71,778
Philadelphia offers a rich mix of industries. With firms like Comcast and Aramark, professionals here value strong community ties. The city provides a vibrant backdrop for growth.
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Chattanooga, TN
Average Salary: $71,749
Chattanooga combines a smaller city feel with big opportunities. Companies such as Volkswagen and EPB make it an attractive place to work. Employees appreciate the balance of a close-knit community with professional advancement.
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Albuquerque, NM
Average Salary: $68,425
Albuquerque provides a unique blend of desert beauty and tech opportunities. Companies like Intel and Sandia National Laboratories offer exciting prospects. Workers here enjoy the welcoming atmosphere and career growth.
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Memphis, TN
Average Salary: $68,371
Memphis is known for its rich culture and strong job market. Companies such as FedEx and AutoZone offer great opportunities. Employees here appreciate the welcoming community and career stability.
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Portland, OR
Average Salary: $67,710
Portland offers a dynamic and eco-friendly work environment. Companies like Nike and Moda Health provide excellent opportunities. Employees here value innovation and sustainability in their work.
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Cleveland, OH
Average Salary: $67,586
Cleveland presents a unique mix of urban and industrial opportunities. Companies such as Progressive and Sherwin-Williams offer robust roles. Employees here appreciate the city's rich history and vibrant community.
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Baltimore, MD
Average Salary: $65,390
Baltimore combines a rich history with modern opportunities. Companies like Under Armour and Johns Hopkins provide excellent roles. Workers here enjoy a diverse culture and strong community ties.
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Chicago, IL
Average Salary: $64,876
Chicago offers a bustling job market with diverse opportunities. Companies like Boeing and Allstate offer exciting roles. Employees here value the city's vibrant energy and professional growth.
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What are the best companies a Customer Service Supervisor can work for?

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PSEG
Average Salary: $116,228
PSEG offers rewarding Customer Service Supervisor roles with competitive pay. This company operates in several states, providing energy services. Employees gain valuable experience in customer service and operations.
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UPS
Average Salary: $93,000
UPS provides excellent opportunities for Customer Service Supervisors. The company serves locations nationwide. Supervisors here play a crucial role in ensuring smooth package deliveries and handling customer issues.
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PulteGroup
Average Salary: $73,578
PulteGroup, a leading homebuilder, offers promising roles for Customer Service Supervisors. They work in various regions across the United States. Supervisors help clients through the homebuying process, ensuring a positive experience.
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EmblemHealth
Average Salary: $73,371
EmblemHealth, a health insurance company, seeks talented Customer Service Supervisors. They operate in New York City and the surrounding areas. Supervisors here assist members with their health insurance needs, ensuring they receive quality care.
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Southwest Airlines
Average Salary: $73,266
Southwest Airlines offers competitive salaries for Customer Service Supervisors. The airline serves destinations throughout the United States and beyond. These supervisors help passengers with their travel needs, ensuring a pleasant flight experience.
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Graybar
Average Salary: $68,333
Graybar, a leading electrical distributor, hires Customer Service Supervisors to support their operations. They serve multiple locations across the country. Supervisors here manage customer orders and ensure timely delivery of products.
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Spectrum
Average Salary: $66,663
Spectrum, a telecommunications company, offers Customer Service Supervisor positions with a good salary. They operate in various states across the nation. Supervisors here assist customers with their internet, cable, and phone services.
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CLEAResult
Average Salary: $63,200
CLEAResult provides opportunities for Customer Service Supervisors in the environmental services sector. They work in multiple states, focusing on cleanliness and hygiene. Supervisors here manage teams and ensure high-quality service delivery.
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W.W.Williams
Average Salary: $62,015
W.W.Williams, a commercial real estate firm, seeks Customer Service Supervisors to join their team. They operate in several locations nationwide. Supervisors here help clients with property management and leasing services.
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Serenity Healthcare
Average Salary: $53,651
Serenity Healthcare, a mental health organization, offers roles for Customer Service Supervisors. They serve various regions across the country. Supervisors here ensure patients receive the best care and support for their mental health needs.
How to earn more as a Customer Service Supervisor?
Becoming a Customer Service Supervisor can lead to a rewarding career with good earnings. One can take several steps to increase earning potential in this role. Focusing on improving skills and gaining experience will help supervisors earn more. Networking with others in the industry also opens up opportunities for higher-paying jobs. Supervisors can also consider earning additional certifications to stand out.
Here are some key factors to consider for increasing earnings as a Customer Service Supervisor:
- Gain Experience: Supervisors with more experience often earn higher salaries. Working in the role for several years helps build a solid resume.
- Enhance Skills: Developing strong skills in leadership, communication, and problem-solving will make a supervisor more valuable. Continuous learning and improvement can lead to promotions and higher pay.
- Pursue Certifications: Earning certifications in customer service or management can boost earning potential. These credentials show a commitment to professional growth.
- Network Effectively: Building relationships with other professionals in the industry can lead to job opportunities and salary increases. Attending industry events and joining professional groups helps expand one's network.
- Seek Higher-Paying Jobs: Look for positions in companies that offer higher salaries for customer service supervisors. Researching market rates will help identify the best-paying opportunities.



