How much does a Customer Service Supervisor make?
Being a Customer Service Supervisor offers a rewarding career with competitive pay. The role involves managing teams and ensuring customer satisfaction. With experience, the salary can increase significantly.
According to recent data, the average yearly salary for a Customer Service Supervisor is $48,475. Salaries can range from $26,500 to $98,000. Most supervisors earn between $39,500 and $65,500 annually. This range reflects different levels of experience and job responsibilities. A higher salary often comes with more responsibility and better benefits.
What are the highest paying cities for a Customer Service Supervisor?

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San Jose, CA
Average Salary: $78,366
In San Jose, a hub for tech companies, supervising customer service means interacting with diverse clients. Many firms need supervisors to manage support teams, ensuring smooth operations. Companies like Adobe and eBay offer many opportunities.
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San Francisco, CA
Average Salary: $70,602
San Francisco's bustling tech scene offers dynamic opportunities for customer service supervisors. Roles here focus on handling customer inquiries for leading companies. Supervisors often work with innovative teams at firms like Salesforce and Slack.
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Portland, OR
Average Salary: $69,194
Portland is known for its vibrant culture and strong sense of community. Supervisors here manage customer service teams in a welcoming environment. Companies like Voodoo Doughnuts and Nike rely on strong customer support.
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Minneapolis, MN
Average Salary: $68,023
In Minneapolis, customer service supervisors work in a city that values quality service. They handle inquiries for various companies, ensuring excellent customer experiences. Target and Best Buy are prominent employers in the area.
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Baltimore, MD
Average Salary: $66,679
Baltimore offers a mix of historic charm and modern business. Supervisors here manage customer service teams for various industries. Companies such as Under Armour and Legg Mason provide many opportunities.
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Colorado Springs, CO
Average Salary: $62,695
Colorado Springs boasts a blend of outdoor adventure and business opportunities. Supervisors manage customer service for local and national businesses. Firms like UCHealth and Broadmoor Hotel seek skilled supervisors.
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Los Angeles, CA
Average Salary: $62,338
Los Angeles, a major entertainment center, has many opportunities for customer service supervisors. They manage teams for diverse companies. Firms like Sony Pictures and Amazon need supervisors to handle customer interactions.
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Albuquerque, NM
Average Salary: $62,304
Albuquerque offers a unique mix of culture and business. Supervisors manage customer service teams for various industries. Companies like Sandia National Laboratories and Presbyterian Healthcare Services offer many opportunities.
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Virginia Beach, VA
Average Salary: $60,968
Virginia Beach combines beach living with business growth. Supervisors manage customer service for a variety of businesses. Companies like Sentara Healthcare and Military Sealift Command need skilled supervisors.
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St. Louis, MO
Average Salary: $59,894
St. Louis offers a mix of history and modern business. Supervisors manage customer service teams for many companies. Firms like Edward Jones and Centene Corporation seek experienced supervisors.
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What are the best companies a Customer Service Supervisor can work for?

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UPS
Average Salary: $85,598
UPS offers competitive salaries for Customer Service Supervisors. They have many locations across the U.S. This role involves managing teams and ensuring excellent customer service. UPS locations include major cities like New York, Los Angeles, and Chicago.
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CVS Health
Average Salary: $83,596
At CVS Health, Customer Service Supervisors earn a strong salary. This position oversees customer service teams in various pharmacies. CVS operates nationwide, with locations in cities such as Boston, San Francisco, and Miami.
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PulteGroup, Inc
Average Salary: $73,763
PulteGroup, Inc provides a good salary for Customer Service Supervisors. They manage customer service in real estate. The company has offices in major cities like Atlanta, Denver, and Seattle.
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Southwest Airlines
Average Salary: $71,316
Southwest Airlines offers a solid salary for Customer Service Supervisors. This role involves helping customers at airports. Locations include hubs in Dallas, Chicago, and Los Angeles.
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W.W. Williams Company
Average Salary: $66,135
W.W. Williams Company pays well for Customer Service Supervisors. This role focuses on managing customer service in retail. They operate in cities such as Philadelphia, Detroit, and San Antonio.
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Spectrum
Average Salary: $64,103
Spectrum offers a good salary for Customer Service Supervisors. This position involves handling customer inquiries. Locations include major cities like Orlando, Phoenix, and Charlotte.
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BrightStar Care
Average Salary: $49,648
BrightStar Care pays Customer Service Supervisors fairly. This role involves supporting caregivers and clients. They have locations in cities such as Minneapolis, San Diego, and Baltimore.
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BayCoast Bank
Average Salary: $48,531
BayCoast Bank offers a reasonable salary for Customer Service Supervisors. This role includes managing customer service in banking. Locations include major cities like Tampa, Raleigh, and Virginia Beach.
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Timberland Bank
Average Salary: $48,028
Timberland Bank provides a decent salary for Customer Service Supervisors. This role focuses on customer service in banking. Locations include major cities like Providence, Portland, and Hartford.
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Wawa
Average Salary: $47,328
Wawa offers a fair salary for Customer Service Supervisors. This position involves managing customer service in convenience stores. Locations include major cities like Philadelphia, Orlando, and Miami.
How to earn more as a Customer Service Supervisor?
To earn more as a Customer Service Supervisor, focus on enhancing skills and gaining experience. Supervisors who take proactive steps often find themselves in higher-paying roles. Improving leadership and communication skills can open doors to better opportunities. Engaging in professional development and networking can also lead to salary increases.
Consider these factors to boost earnings:
- Experience: More experience often means higher pay. Seek roles that offer growth and challenges to build a strong resume.
- Education: A degree or relevant certifications can make a candidate more attractive to employers. Continuing education shows commitment to the field.
- Skills: Develop advanced skills in customer service, team management, and problem-solving. These skills are highly valued and can command higher salaries.
- Performance: Deliver consistent, high-quality work. Supervisors who exceed expectations are likely to earn raises or promotions.
- Industry: Working in high-demand industries can lead to higher pay. Research which sectors offer the best opportunities for advancement.



