Customer Success Manager Salaries

1. San Francisco, CA
   Average Salary: $149,634
   Working in tech-driven San Francisco, you’ll help businesses grow with leading firms like Salesforce and Slack. Enjoy vibrant networking and career growth.
   Find Customer Success Manager jobs in San Francisco, CA
   

   
   

2. Indianapolis, IN
   Average Salary: $135,749
   Indianapolis offers a balanced work environment with prominent companies like Lilly and Angie's List. The city's welcoming atmosphere supports career advancement and personal growth.
   Find Customer Success Manager jobs in Indianapolis, IN
   

   
   

3. Ann Arbor, MI
   Average Salary: $134,168
   Ann Arbor is home to innovative companies such as Google and Ford. Working here means you'll be part of a community that values both professional and personal development.
   Find Customer Success Manager jobs in Ann Arbor, MI
   

   
   

4. San Diego, CA
   Average Salary: $133,733
   With a strong economy and companies like Qualcomm and eBay, San Diego offers excellent opportunities. Enjoy a pleasant climate and a focus on work-life balance.
   Find Customer Success Manager jobs in San Diego, CA
   

   
   

5. Washington, DC
   Average Salary: $131,265
   In Washington, DC, you'll find many government and tech companies needing skilled professionals. Enjoy a dynamic environment and plenty of professional networking opportunities.
   Find Customer Success Manager jobs in Washington, DC
   

   
   

6. San Jose, CA
   Average Salary: $130,752
   San Jose is the heart of Silicon Valley, home to tech giants like Apple and Intel. Working here means being at the forefront of innovation and technology.
   Find Customer Success Manager jobs in San Jose, CA
   

   
   

7. Atlanta, GA
   Average Salary: $129,681
   Atlanta offers a mix of traditional and modern businesses. Companies like Delta and Coca-Cola provide many opportunities for career growth and stability.
   Find Customer Success Manager jobs in Atlanta, GA
   

   
   

8. Seattle, WA
   Average Salary: $127,421
   Seattle is known for its tech companies like Amazon and Microsoft. The city provides a vibrant work atmosphere and a supportive professional community.
   Find Customer Success Manager jobs in Seattle, WA
   

   
   

9. Chicago, IL
   Average Salary: $123,395
   Chicago has a diverse job market with companies like Boeing and McDonald's. Working here means you'll be part of a historic city with endless professional opportunities.
   Find Customer Success Manager jobs in Chicago, IL
   

   
   

10. Boston, MA
    Average Salary: $120,956
    Boston is rich in history and innovation, with companies like Fidelity and Bose. The city offers a stimulating work environment and many cultural activities.
    Find Customer Success Manager jobs in Boston, MA
    

1. Semrush
   Average Salary: $292,885
   Semrush, based in Boston, offers top pay for Customer Success Managers. They value their team's ability to help businesses grow online. They have offices in over 40 locations worldwide.
   

   
   

2. Harvey
   Average Salary: $193,687
   Harvey, located in Austin, provides a competitive salary for Customer Success Managers. They focus on enhancing client relationships and have expanded to various cities across the U.S.
   

   
   

3. Salesforce
   Average Salary: $187,616
   Salesforce, with its headquarters in San Francisco, pays well for Customer Success Managers. They emphasize delivering excellent customer service and have offices in many countries.
   

   
   

4. Appian
   Average Salary: $183,654
   Appian, based in Washington D.C., offers a high salary for Customer Success Managers. They concentrate on creating powerful software and have offices in multiple countries.
   

   
   

5. Adobe
   Average Salary: $179,801
   Adobe, headquartered in San Jose, provides a strong salary for Customer Success Managers. They focus on innovation in creative software and have offices globally.
   

   
   

6. Intuit
   Average Salary: $179,427
   Intuit, located in Mountain View, pays well for Customer Success Managers. They aim to empower small businesses and have offices worldwide.
   

   
   

7. Reltio
   Average Salary: $175,000
   Reltio, based in San Francisco, offers a competitive salary for Customer Success Managers. They focus on improving customer data management and have offices in multiple countries.
   

   
   

8. Intercom
   Average Salary: $174,572
   Intercom, located in Dublin, provides a good salary for Customer Success Managers. They focus on customer messaging and have offices in several cities around the world.
   

   
   

9. Okta
   Average Salary: $173,505
   Okta, based in San Francisco, offers a solid salary for Customer Success Managers. They focus on identity management and have offices globally.
   

   
   

10. Vanta
    Average Salary: $173,357
    Vanta, located in New York City, pays well for Customer Success Managers. They focus on security automation and have offices in several U.S. cities.
    

Working as a Customer Success Manager offers many opportunities to increase earnings. Key strategies can help a professional succeed and grow in their career. Developing strong relationships with clients can lead to higher satisfaction rates and improved retention. A successful manager will take the time to understand each client’s needs and tailor solutions that work best for them.

Another factor is gaining expertise in the company’s products or services. A manager who knows the details and benefits can communicate more effectively and build trust. This knowledge allows the manager to suggest upgrades or additional services, which can increase revenue. Continuous learning and staying updated with new features help a manager stay ahead in their role.

A list of factors to consider includes:

• Building strong client relationships
• Gaining in-depth product knowledge
• Developing excellent communication skills
• Learning to manage time efficiently
• Networking within the industry

By focusing on these areas, a Customer Success Manager can improve their effectiveness and increase their earning potential.