Position
Salary

How much does a Guest Service Manager make?

The average salary for a Guest Service Manager is $41,228 per year in the US.

A Guest Service Manager plays a key role in the hospitality industry. They oversee the daily operations of a hotel or similar establishment. This role requires strong leadership and customer service skills. The average yearly salary for a Guest Service Manager is around $41,228. This figure can vary based on experience and location.


The salary range for Guest Service Managers can be quite broad. The lowest 10% earn about $31,550 per year. The highest 10% earn more than $70,000 annually. Most managers fall between $35,045 and $59,514. Factors like the size of the hotel, its location, and the manager's experience can affect these numbers. Those in larger cities or high-end hotels often see higher salaries.

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What are the highest paying cities for a Guest Service Manager?

Job seekers looking to become Guest Service Managers can find some of the best pay in San Francisco, California, where the average salary reaches $67,667. Honolulu, Hawaii, and Seattle, Washington, also offer competitive salaries, with averages of $58,855 and $57,682, respectively. These cities provide excellent opportunities for those in the hospitality industry.
Graph displaying highest paying cities salaries for Guest Service Manager jobs, highlighting San Francisco, CA with the highest at $67,667 and Minneapolis, MN with the lowest at $49,966.
  1. San Francisco, CA
    Average Salary: $67,667
    In San Francisco, a role in guest service management offers a dynamic environment with a focus on hospitality excellence. With numerous tech companies and tourists, the demand for skilled guest service managers is high. Companies like Marriott and Hilton provide great opportunities.
    Find Guest Service Manager jobs in San Francisco, CA


  2. Honolulu, HI
    Average Salary: $58,855
    Working in Honolulu as a guest service manager means enjoying a vibrant, tourist-heavy environment. The hospitality industry thrives with many hotels and resorts. Companies such as Outrigger and Hilton Waikiki Beach are prominent employers.
    Find Guest Service Manager jobs in Honolulu, HI


  3. Seattle, WA
    Average Salary: $57,682
    Seattle offers a unique blend of urban and natural settings for guest service managers. The city's tech industry and tourism attract many visitors. Companies like Four Seasons and Hyatt Regency provide excellent career opportunities.
    Find Guest Service Manager jobs in Seattle, WA


  4. Las Vegas, NV
    Average Salary: $55,032
    Las Vegas is a bustling hub for guest service managers, with a constant influx of visitors. The city's entertainment industry and numerous hotels create a dynamic work environment. MGM Resorts and Caesars Palace are key employers.
    Find Guest Service Manager jobs in Las Vegas, NV


  5. Boston, MA
    Average Salary: $54,714
    In Boston, guest service managers work in a historic and vibrant city. The mix of tourists and business travelers creates a diverse clientele. Companies like The Ritz-Carlton and Omni Parker House offer great career prospects.
    Find Guest Service Manager jobs in Boston, MA


  6. Washington, DC
    Average Salary: $54,455
    Washington, DC, provides a unique setting for guest service managers, with a mix of tourists and government visitors. The city's political and cultural scene adds to the dynamic environment. Marriott and Hilton are prominent employers.
    Find Guest Service Manager jobs in Washington, DC


  7. Fayetteville, AR
    Average Salary: $54,098
    Fayetteville offers a more relaxed pace for guest service managers, with a focus on hospitality in a college town setting. The city's growing tourism and local businesses provide steady opportunities. Hilton and Holiday Inn Express are notable employers.
    Find Guest Service Manager jobs in Fayetteville, AR


  8. Los Angeles, CA
    Average Salary: $50,551
    Los Angeles offers a vibrant and diverse environment for guest service managers. The city's entertainment industry and tourism attract many visitors. Companies like The Beverly Hilton and The Ritz-Carlton provide excellent career opportunities.
    Find Guest Service Manager jobs in Los Angeles, CA


  9. Chicago, IL
    Average Salary: $50,028
    Chicago provides a bustling urban environment for guest service managers. The city's rich cultural scene and tourism attract many visitors. Companies like The Drake and The Langham offer great career prospects.
    Find Guest Service Manager jobs in Chicago, IL


  10. Minneapolis, MN
    Average Salary: $49,966
    Minneapolis offers a friendly and welcoming environment for guest service managers. The city's blend of urban and natural settings creates a unique work atmosphere. Companies like The Foshay and The Westin provide excellent opportunities.
    Find Guest Service Manager jobs in Minneapolis, MN

What are the best companies a Guest Service Manager can work for?

Busch Group offers the highest average salary for Guest Service Manager jobs, at $72,500. BMI Hospitality Management and Hilton Grand Vacations also provide competitive salaries, with averages of $69,114 and $63,453, respectively. These companies value their guest service managers and offer attractive compensation packages.
Graph displaying best paying company salaries for Guest Service Manager jobs, highlighting Busch Group with the highest at $72,500 and Hilton with the lowest at $49,002.
  1. Busch Group
    Average Salary: $72,500
    Busch Group offers rewarding Guest Service Manager roles. They operate in various locations, including New York, California, and Florida. Busch Group values customer satisfaction and team collaboration. Their managers enjoy a supportive environment and opportunities for growth.


  2. BMI Hospitality Management
    Average Salary: $69,114
    BMI Hospitality Management provides excellent Guest Service Manager positions. They manage properties in cities like Chicago, Las Vegas, and Miami. The company focuses on quality service and employee development. Managers here benefit from a dynamic work culture and competitive pay.


  3. Hilton Grand Vacations
    Average Salary: $63,453
    Hilton Grand Vacations offers attractive Guest Service Manager jobs. They have locations in Orlando, Las Vegas, and Scottsdale. The company emphasizes guest satisfaction and team excellence. Managers here enjoy a prestigious brand and a chance to grow in a global network.


  4. Schulte Hospitality Group
    Average Salary: $57,907
    Schulte Hospitality Group provides Guest Service Manager roles with good compensation. They operate in cities like Denver, San Francisco, and Austin. The company values innovation and customer service. Managers here benefit from a collaborative environment and career advancement opportunities.


  5. Auberge Resorts Collection
    Average Salary: $54,883
    Auberge Resorts Collection offers Guest Service Manager jobs with a focus on luxury. They manage properties in Palm Springs, Scottsdale, and Napa Valley. The company prides itself on exceptional service and employee wellness. Managers here enjoy a prestigious brand and a chance to grow in a global network.


  6. I Love Big Al's
    Average Salary: $52,684
    I Love Big Al's offers Guest Service Manager positions with a family-friendly atmosphere. They operate in cities like Dallas, Houston, and Austin. The company values teamwork and customer satisfaction. Managers here benefit from a supportive environment and opportunities for growth.


  7. Stonebridge Companies
    Average Salary: $51,664
    Stonebridge Companies provides Guest Service Manager roles with a focus on community. They manage properties in cities like Seattle, Portland, and San Diego. The company emphasizes employee development and guest satisfaction. Managers here benefit from a collaborative environment and career advancement opportunities.


  8. Hyatt
    Average Salary: $51,332
    Hyatt offers Guest Service Manager jobs with a prestigious brand. They operate in cities like New York, Chicago, and San Francisco. The company values quality service and employee growth. Managers here benefit from a supportive environment and opportunities for advancement.


  9. Aparium Hotel Group
    Average Salary: $49,458
    Aparium Hotel Group provides Guest Service Manager roles with a focus on innovation. They manage properties in cities like Boston, Philadelphia, and Washington D.C. The company emphasizes customer satisfaction and team collaboration. Managers here benefit from a dynamic work culture and career growth opportunities.


  10. Hilton
    Average Salary: $49,002
    Hilton offers Guest Service Manager positions with a global presence. They operate in cities like London, Paris, and Tokyo. The company values guest satisfaction and employee development. Managers here benefit from a prestigious brand and opportunities for career advancement.

How to earn more as a Guest Service Manager?

A Guest Service Manager plays a key role in ensuring a positive guest experience. To earn more in this role, focus on enhancing skills and performance. This can lead to higher earnings and career advancement. Improving guest satisfaction often results in better tips and bonuses. It can also lead to promotions and higher-paying positions.

Here are some factors to consider for earning more as a Guest Service Manager:

  1. Increase Guest Satisfaction: Focus on improving guest experiences. This can lead to higher tips and bonuses.
  2. Develop Strong Leadership Skills: Lead your team effectively. This can result in higher earnings and promotions.
  3. Gain Additional Certifications: Certifications in hospitality management can make you more valuable. This can lead to higher-paying positions.
  4. Expand Your Network: Connect with other professionals in the industry. This can open up new job opportunities.
  5. Seek Higher-Paying Positions: Look for roles in larger or more upscale establishments. These often offer higher salaries.

Currently 518 Guest Service Manager job openings, nationwide.

How's the job market for a Guest Service Manager in the US?

Learn what a Guest Service Manager does, how to become one, and understand the job outlook. Get simple steps to start your career as a Guest Service Manager today.
Position
Overview
Guest Service Manager
518 Job Openings