Position
Salary

How much does a Help Desk Manager make?

The average salary for a Help Desk Manager is $80,682 per year in the US.

A Help Desk Manager plays a key role in keeping a company's technology running smoothly. They handle technical support and ensure that employees can work efficiently. The average yearly salary for a Help Desk Manager is around $80,682. This salary can vary based on experience, location, and the size of the company.

Help Desk Managers with more experience often earn higher salaries. Those in larger cities or tech hubs may also see higher pay. Companies with more complex IT needs might offer more competitive salaries. The job offers a stable career path with good earning potential. It is a rewarding role for those who enjoy solving technical problems and supporting others.

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What are the highest paying cities for a Help Desk Manager?

Help Desk Managers can find some of the best pay in Chicago, IL, where the average salary reaches $105,819. Cities like Tampa, FL, and Orlando, FL, also offer competitive salaries, with averages around $101,055 and $97,713, respectively. Job seekers should consider these locations for higher earning potential.
Graph displaying highest paying cities salaries for Help Desk Manager jobs, highlighting Chicago, IL with the highest at $105,819 and Boston, MA with the lowest at $80,794.
  1. Chicago, IL
    Average Salary: $105,819
    In Chicago, a Help Desk Manager oversees technical support teams, ensuring smooth operations. The city's tech sector, with companies like IBM and Accenture, offers a dynamic work environment.
    Find Help Desk Manager jobs in Chicago, IL


  2. Tampa, FL
    Average Salary: $101,055
    Tampa's IT landscape thrives with tech giants like Deloitte and Amazon. A Help Desk Manager here coordinates support services, enhancing customer satisfaction.
    Find Help Desk Manager jobs in Tampa, FL


  3. Orlando, FL
    Average Salary: $97,713
    Orlando's Help Desk Managers work in a vibrant tech hub, supporting companies like Disney and Universal. They play a key role in maintaining seamless IT operations.
    Find Help Desk Manager jobs in Orlando, FL


  4. San Diego, CA
    Average Salary: $95,958
    In San Diego, a Help Desk Manager manages tech support for firms like Qualcomm and biotech companies. They ensure efficient IT solutions, contributing to the city's tech growth.
    Find Help Desk Manager jobs in San Diego, CA


  5. Washington, DC
    Average Salary: $92,847
    Washington, DC, offers Help Desk Managers a chance to work with government agencies and tech firms. They manage IT support, ensuring smooth operations in a high-stakes environment.
    Find Help Desk Manager jobs in Washington, DC


  6. Atlanta, GA
    Average Salary: $91,418
    Atlanta's Help Desk Managers support a diverse range of industries, from tech startups to major corporations. They ensure reliable IT services, fostering innovation.
    Find Help Desk Manager jobs in Atlanta, GA


  7. Los Angeles, CA
    Average Salary: $89,116
    In Los Angeles, a Help Desk Manager coordinates support for entertainment and tech companies. They ensure seamless IT operations, contributing to the city's creative and tech-driven culture.
    Find Help Desk Manager jobs in Los Angeles, CA


  8. Denver, CO
    Average Salary: $88,758
    Denver's Help Desk Managers work in a growing tech scene, supporting companies like Lockheed Martin. They ensure efficient IT solutions, enhancing productivity.
    Find Help Desk Manager jobs in Denver, CO


  9. Phoenix, AZ
    Average Salary: $85,169
    Phoenix offers a dynamic environment for Help Desk Managers, supporting tech firms and startups. They ensure smooth IT operations, contributing to the city's tech growth.
    Find Help Desk Manager jobs in Phoenix, AZ


  10. Boston, MA
    Average Salary: $80,794
    Boston's Help Desk Managers work in a historic tech hub, supporting companies like General Electric and biotech firms. They ensure efficient IT solutions, fostering innovation.
    Find Help Desk Manager jobs in Boston, MA

What are the best companies a Help Desk Manager can work for?

General Dynamics Information Technology offers one of the highest salaries for Help Desk Managers, averaging around $135,527. This company provides a competitive package and opportunities for career growth. Robert Half also pays well, with an average salary of about $74,975, making it another attractive option for job seekers. TEKsystems offers a solid salary of approximately $53,141 for Help Desk Managers, providing a good balance of compensation and benefits. Each of these companies values skilled Help Desk Managers and offers rewarding career paths.
Graph displaying best paying company salaries for Help Desk Manager jobs, highlighting General Dynamics Information Technology with the highest at $135,527 and TEKsystems with the lowest at $53,141.
  1. General Dynamics Information Technology
    Average Salary: $135,527
    General Dynamics Information Technology offers competitive salaries for Help Desk Managers. They provide IT services to government and commercial clients. Their locations span across the United States, including major cities like Washington D.C., San Diego, and Atlanta.


  2. Robert Half
    Average Salary: $74,975
    Robert Half is known for connecting skilled professionals with top companies. Help Desk Managers at Robert Half enjoy a good salary and work in various industries. They have offices in many cities, including New York, Chicago, and Los Angeles.


  3. TEKsystems
    Average Salary: $53,141
    TEKsystems offers a solid salary for Help Desk Managers. They focus on providing IT staffing and services. Their offices are located in major cities such as Dallas, Seattle, and Boston.

How to earn more as a Help Desk Manager?

A Help Desk Manager plays a crucial role in ensuring smooth IT operations within an organization. This role involves managing technical support teams and resolving customer issues. To earn more in this position, consider these key factors. Improving skills and gaining certifications can lead to higher pay. Specialized training in areas like cybersecurity or cloud computing can make a candidate more valuable. Networking with other professionals in the industry can open up higher-paying opportunities. Taking on additional responsibilities, such as leading a team or managing a larger department, can also increase earning potential. Seeking out roles in high-demand areas or industries can lead to higher salaries.

Experience and performance also play a significant role in earning more as a Help Desk Manager. Those with several years of experience often command higher salaries. Demonstrating strong leadership and problem-solving skills can lead to promotions and raises. Consistently meeting or exceeding performance goals can also result in financial rewards. Engaging in continuous learning and professional development can help maintain a competitive edge. Staying updated with the latest technology trends and best practices ensures a manager remains valuable to the organization.

Here are five factors to consider for earning more as a Help Desk Manager:

  1. Certifications: Obtain relevant certifications to boost your credentials.
  2. Networking: Connect with other professionals to discover new opportunities.
  3. Additional Responsibilities: Take on more tasks to increase your value.
  4. Experience: Gain more years of experience to qualify for higher pay.
  5. Performance: Excel in your role to earn promotions and raises.

Currently 121 Help Desk Manager job openings, nationwide.

How's the job market for a Help Desk Manager in the US?

Learn what a Help Desk Manager does, how to become one, and understand the job outlook. Get simple steps to start your career as a Help Desk Manager today.
Position
Overview
Help Desk Manager
121 Job Openings