Position
Salary

How much does a Help Desk Support make?

The average salary for a Help Desk Support is $50,684 per year in the US.

Help Desk Support roles are vital in many organizations, ensuring smooth operations and solving technical issues. On average, Help Desk Support positions offer a yearly salary of around $50,684. This figure can vary based on factors such as experience, location, and the size of the company.


Those in the lower percentiles can expect salaries starting around $29,950, while the higher percentiles can earn up to $90,450 or more. Most Help Desk Support roles fall in the middle, with salaries ranging from $40,950 to $62,950. This range provides a good foundation for professionals looking to advance in their careers.

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What are the highest paying cities for a Help Desk Support?

Help Desk Support roles have a strong presence in many cities across the U.S. Washington, DC, boasts the highest average salary at $74,250. This reflects the capital's demand for skilled tech support professionals. Los Angeles, CA, and Huntsville, AL, follow closely with average salaries around $61,821 and $59,622, respectively.
Graph displaying highest paying cities salaries for Help Desk Support jobs, highlighting Washington, DC with the highest at $74,250 and Orlando, FL with the lowest at $52,495.
  1. Washington, DC
    Average Salary: $74,250
    In Washington, DC, IT support roles thrive with government and tech firms. Major employers include government agencies and tech startups. Working here offers stability and opportunities to grow.
    Find Help Desk Support jobs in Washington, DC


  2. Los Angeles, CA
    Average Salary: $61,821
    Los Angeles offers a vibrant environment for IT support roles. The tech scene is booming with companies like Amazon and Google. Job seekers can find dynamic roles that suit various skill levels.
    Find Help Desk Support jobs in Los Angeles, CA


  3. Huntsville, AL
    Average Salary: $59,622
    Huntsville boasts a strong tech community focused on aerospace and defense. Companies like Microsoft and IBM provide excellent IT support positions. It's a great place for those in tech-heavy industries.
    Find Help Desk Support jobs in Huntsville, AL


  4. Denver, CO
    Average Salary: $59,425
    Denver's growing tech sector offers numerous opportunities in IT support. The presence of companies like Lockheed Martin and Oracle means job security. The city's lifestyle makes it an attractive place to work.
    Find Help Desk Support jobs in Denver, CO


  5. Chicago, IL
    Average Salary: $59,395
    Chicago is a hub for tech with many finance and tech firms. Companies like IBM and Google offer solid IT support roles. It's a city where tech and finance intersect, providing diverse career paths.
    Find Help Desk Support jobs in Chicago, IL


  6. San Diego, CA
    Average Salary: $59,394
    San Diego's mild climate and strong tech industry attract many job seekers. With firms like Qualcomm and Salesforce, IT support roles here are in high demand. The city offers a balanced work-life environment.
    Find Help Desk Support jobs in San Diego, CA


  7. Houston, TX
    Average Salary: $55,251
    Houston is a leading city for energy and tech. Major companies like ExxonMobil and Schlumberger provide numerous IT support positions. The cost of living is moderate, making it an attractive option for many.
    Find Help Desk Support jobs in Houston, TX


  8. Dallas, TX
    Average Salary: $53,757
    Dallas has a growing tech scene with many opportunities in IT support. Companies like AT&T and Lockheed Martin are prominent employers. The city offers a mix of urban living with a friendly atmosphere.
    Find Help Desk Support jobs in Dallas, TX


  9. Indianapolis, IN
    Average Salary: $53,438
    Indianapolis is known for its tech-forward approach and lower cost of living. Companies like Cummins and Eli Lilly offer good IT support roles. It's a city with a strong community feel and growing tech industry.
    Find Help Desk Support jobs in Indianapolis, IN


  10. Orlando, FL
    Average Salary: $52,495
    Orlando offers a mix of tourism and tech opportunities. Companies like Disney and UCF provide IT support roles. The city is lively and offers a good balance between work and leisure.
    Find Help Desk Support jobs in Orlando, FL

What are the best companies a Help Desk Support can work for?

Many top employers offer strong salaries for Help Desk Support positions. General Dynamics Information Technology stands out with an average salary of $71,341, providing competitive compensation for tech support roles. American Technical Services also offers a solid average salary of $52,000, making it another attractive option for professionals in this field.
Graph displaying best paying company salaries for Help Desk Support jobs, highlighting General Dynamics Information Technology with the highest at $71,341 and Morris Business Solutions with the lowest at $37,500.
  1. General Dynamics Information Technology
    Average Salary: $71,341
    General Dynamics Information Technology offers rewarding Help Desk Support roles. Employees gain experience with IT solutions and support services. They work in locations like Virginia, Maryland, and California.


  2. American Technical Services
    Average Salary: $52,000
    American Technical Services provides a solid platform for Help Desk Support professionals. Workers here handle a range of tech issues and benefit from continuous training. They are located in Texas, Arizona, and New York.


  3. Sanford Health
    Average Salary: $42,909
    Sanford Health values its Help Desk Support team members. These employees help maintain smooth operations in hospitals and clinics across North Dakota and South Dakota. The role is both challenging and fulfilling.


  4. AppleOne
    Average Salary: $42,417
    AppleOne offers competitive Help Desk Support salaries and benefits. Employees enjoy a dynamic work environment, dealing with a variety of tech issues. Locations include New Jersey, Ohio, and Illinois.


  5. Georgia Department of Corrections
    Average Salary: $39,356
    The Georgia Department of Corrections provides stable Help Desk Support positions. Employees support the technology needs of correctional facilities. They work throughout Georgia, ensuring tech issues are resolved swiftly.


  6. Morris Business Solutions
    Average Salary: $37,500
    Morris Business Solutions offers Help Desk Support roles with a strong focus on teamwork. Workers help solve tech problems for clients in various sectors. They are located in Georgia, Texas, and California.

How to earn more as a Help Desk Support?

To earn more as a Help Desk Support specialist, consider focusing on the following key areas:

  1. Skill Development: Continuously improve technical skills. Stay updated with the latest software and tools. Attend workshops and online courses.
  2. Certifications: Obtain recognized certifications like CompTIA A+, Microsoft Certified: Windows 10, or ITIL Foundation. These add value to the resume.
  3. Customer Service Excellence: Develop strong communication and problem-solving skills. Aim to resolve issues quickly and maintain a positive attitude.
  4. Experience and Specialization: Gain experience in specific industries or technologies. Specializing can open doors to higher-paying roles.
  5. Networking: Connect with peers and professionals in the field. Join forums, attend conferences, and participate in online communities.

Enhancing these factors can lead to better job opportunities and higher salaries. Stay proactive in seeking growth and making connections within the industry.

Currently 125 Help Desk Support job openings, nationwide.

How's the job market for a Help Desk Support in the US?

Learn what a Help Desk Support does, how to become one, and understand the job outlook. Get simple steps to start your career as a Help Desk Support today.
Position
Overview
Help Desk Support
125 Job Openings