How much does a Help Desk Support make?
Help Desk Support roles offer a solid starting point for many in the tech industry. On average, professionals earn about $50,302 per year. This figure can vary based on experience, location, and the specific company. For those just starting, salaries can range from around $31,000. As experience grows, so does the salary potential, reaching up to $92,420 for the most seasoned experts.
The salary distribution shows a clear progression. About 18.64% of Help Desk Support workers earn between $36,584 and $42,167. This range is common for those with a few years of experience. As professionals gain more skills and take on more responsibilities, they can move into higher salary brackets. For instance, those with over 10 years of experience can expect to earn more than $81,253. This progression highlights the potential for growth in the field.
What are the highest paying cities for a Help Desk Support?
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Washington, DC
Average Salary: $71,011
In Washington, DC, you can find rewarding roles in tech support with major government contractors. Companies like Leidos and Northrop Grumman offer opportunities to work in a dynamic environment. The city's focus on technology makes it a great place for IT professionals.
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Los Angeles, CA
Average Salary: $61,967
Los Angeles offers a vibrant job market for tech support with companies like Amazon and Google. The city's diverse industries provide a range of opportunities. Working here means being part of a tech-savvy community with plenty of growth potential.
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Huntsville, AL
Average Salary: $61,319
Huntsville, known as the Rocket City, has a strong presence in aerospace and defense. Companies such as Boeing and Lockheed Martin offer exciting roles in tech support. The city's focus on innovation creates a stimulating work environment.
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San Diego, CA
Average Salary: $59,567
San Diego boasts a thriving tech scene with companies like Qualcomm and General Dynamics. Working in tech support here means being part of a community that values innovation. The city's mild climate adds to the appeal of the job market.
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Denver, CO
Average Salary: $59,242
Denver offers a growing job market for tech support with companies like Cisco and IBM. The city's high quality of life makes it an attractive place to work. Being in the tech hub of Colorado provides many opportunities for career advancement.
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Raleigh, NC
Average Salary: $59,003
Raleigh, part of the Research Triangle, has a strong tech presence with companies like Red Hat and SAS. Working in tech support here means being in a collaborative environment. The city's growing economy offers many career opportunities.
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Chicago, IL
Average Salary: $57,895
Chicago offers a bustling job market for tech support with companies like Accenture and Boeing. The city's diverse industries provide a range of opportunities. Working in Chicago means being in a dynamic and fast-paced environment.
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Boston, MA
Average Salary: $56,342
Boston offers a rich job market for tech support with companies like Fidelity and IBM. The city's historic charm meets modern tech innovation. Working in Boston means being part of a community that values education and technology.
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Oklahoma City, OK
Average Salary: $55,917
Oklahoma City offers a growing job market for tech support with companies like AT&T and Devon Energy. The city's affordable cost of living makes it an attractive place to work. Being in the tech hub of Oklahoma provides many opportunities for career growth.
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Tampa, FL
Average Salary: $53,628
Tampa offers a vibrant job market for tech support with companies like T-Mobile and Deloitte. The city's warm climate and beautiful beaches make it a great place to live and work. Working in tech support here means being part of a growing tech community.
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What are the best companies a Help Desk Support can work for?
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General Dynamics Information Technology
Average Salary: $64,324
General Dynamics Information Technology offers rewarding Help Desk Support jobs. They provide IT services to government and commercial clients. Locations include Virginia, Maryland, and Texas.
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American Technical Services
Average Salary: $52,000
American Technical Services is known for its Help Desk Support roles. They focus on IT and engineering services. They operate in several states including California, Florida, and New York.
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Mohawk Valley Health System
Average Salary: $46,615
Mohawk Valley Health System offers Help Desk Support jobs with a focus on healthcare IT. They serve patients in New York. Their roles include supporting medical staff with technology.
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Ensign Services
Average Salary: $44,636
Ensign Services provides Help Desk Support jobs with a focus on federal and commercial clients. They operate in multiple states including Washington, D.C. and Arizona.
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TEKsystems
Average Salary: $44,450
TEKsystems offers Help Desk Support jobs with a focus on IT staffing. They serve clients across the country. Their roles include supporting IT infrastructure and end-users.
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Sanford Health
Average Salary: $42,947
Sanford Health offers Help Desk Support jobs with a focus on healthcare IT. They serve patients in multiple states including North Dakota and Minnesota.
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Tailored Management
Average Salary: $41,090
Tailored Management provides Help Desk Support jobs with a focus on IT services. They operate in several states including Georgia and Florida.
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Georgia Department of Corrections
Average Salary: $39,792
The Georgia Department of Corrections offers Help Desk Support jobs with a focus on public safety IT. They operate in Georgia. Their roles include supporting correctional staff with technology.
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AppleOne
Average Salary: $35,059
AppleOne provides Help Desk Support jobs with a focus on staffing services. They operate in multiple states including New York and California.
How to earn more as a Help Desk Support?
Help Desk Support roles can be a great starting point for a career in IT. However, earning more in this field requires dedication and skill development. By focusing on certain key areas, you can increase your earning potential. One way to do this is by gaining certifications that validate your skills. Certifications such as CompTIA A+, Microsoft Certified: Windows Client, and Cisco CCNA can make you more attractive to employers and open up higher-paying positions.
Another factor is gaining experience in specialized areas. Help Desk Support roles that involve working with specific software or hardware can command higher salaries. For example, experience with cloud services, cybersecurity, or network administration can make you more valuable. Continuous learning and staying updated with the latest technology trends can also lead to better job opportunities. Networking with other professionals and seeking mentorship can provide insights into higher-paying roles. Finally, demonstrating strong problem-solving skills and the ability to manage multiple tasks can lead to promotions and salary increases. By focusing on these areas, you can enhance your career and earn more in Help Desk Support.
Here are five key factors to help you earn more in Help Desk Support:
- Obtain relevant certifications.
- Gain experience in specialized areas.
- Stay updated with technology trends.
- Network and seek mentorship.
- Demonstrate strong problem-solving skills.
