How much does a Help Desk Support make?
Help Desk Support roles offer a solid starting point for many in the tech industry. The average yearly salary for these positions is around $50,708. This figure can vary based on experience, location, and the specific company. Many entry-level positions start at the lower end of the salary range, but with time and skill development, earnings can increase significantly.
The salary range for Help Desk Support roles spans from $32,000 to $90,520. This range shows that there is potential for growth. For instance, those with a few years of experience may see their salary rise to the middle of the range. Those with specialized skills or advanced certifications can often reach the higher end of the scale. Continuous learning and staying updated with the latest technologies can help in achieving higher pay.
What are the highest paying cities for a Help Desk Support?

-
Washington, DC
Average Salary: $70,316
In Washington, DC, you can find rewarding roles in tech support with major government agencies and tech firms. Companies like IBM and Microsoft offer dynamic environments for those in IT support.
Find Help Desk Support jobs in Washington, DC
-
Hartford, CT
Average Salary: $60,153
Hartford, CT, provides a mix of tech support jobs in insurance and tech companies. Working here means you can support clients for companies like Aetna and United Technologies.
Find Help Desk Support jobs in Hartford, CT
-
Huntsville, AL
Average Salary: $59,254
Huntsville, AL, is known for its aerospace and defense industries. Help Desk Support roles here often involve working with large companies like NASA and various tech firms.
Find Help Desk Support jobs in Huntsville, AL
-
Denver, CO
Average Salary: $58,196
Denver, CO, offers a vibrant job market for tech support with companies like Comcast and Lockheed Martin. The city's tech scene is growing, providing many opportunities.
Find Help Desk Support jobs in Denver, CO
-
Chicago, IL
Average Salary: $58,043
Chicago, IL, is a hub for tech support with many opportunities in finance and tech. Working here means you can support clients for companies like Boeing and Accenture.
Find Help Desk Support jobs in Chicago, IL
-
Raleigh, NC
Average Salary: $57,671
Raleigh, NC, is known for its Research Triangle Park. Tech support roles here often involve working with companies like IBM and Red Hat, offering a dynamic work environment.
Find Help Desk Support jobs in Raleigh, NC
-
Los Angeles, CA
Average Salary: $57,306
Los Angeles, CA, offers a diverse job market for tech support with entertainment and tech giants. Working here means you can support clients for companies like Sony and Amazon.
Find Help Desk Support jobs in Los Angeles, CA
-
San Diego, CA
Average Salary: $57,194
San Diego, CA, is a great place for tech support with a strong presence of biotech and tech companies. Working here means you can support clients for companies like Qualcomm and Scripps.
Find Help Desk Support jobs in San Diego, CA
-
Boston, MA
Average Salary: $56,555
Boston, MA, offers many tech support roles in education and tech. Working here means you can support clients for companies like Harvard and Akamai Technologies.
Find Help Desk Support jobs in Boston, MA
-
Oklahoma City, OK
Average Salary: $54,462
Oklahoma City, OK, provides a mix of tech support jobs in energy and tech. Working here means you can support clients for companies like Devon Energy and AT&T.
Find Help Desk Support jobs in Oklahoma City, OK
What are the best companies a Help Desk Support can work for?

-
General Dynamics Information Technology
Average Salary: $65,080
General Dynamics Information Technology offers rewarding Help Desk Support jobs. They work with government and commercial clients. Locations include the U.S. and international sites. Employees enjoy a supportive environment and opportunities for growth.
-
Kinetic Personnel Group Inc.
Average Salary: $58,846
Kinetic Personnel Group Inc. provides Help Desk Support jobs with a focus on technology and customer service. They operate in various locations across the U.S. Employees benefit from a dynamic work environment and professional development.
-
Kyyba
Average Salary: $53,994
Kyyba offers Help Desk Support jobs with a strong emphasis on customer satisfaction. They operate in multiple locations in the U.S. Employees enjoy a collaborative work environment and opportunities for career advancement.
-
Robert Half
Average Salary: $53,482
Robert Half provides Help Desk Support jobs with a focus on technology and customer service. They have locations across the U.S. Employees benefit from a supportive work environment and professional growth opportunities.
-
American Technical Services
Average Salary: $52,000
American Technical Services offers Help Desk Support jobs with a focus on technology and customer service. They operate in various locations across the U.S. Employees enjoy a dynamic work environment and opportunities for career advancement.
-
American Technology Consulting LLC
Average Salary: $50,143
American Technology Consulting LLC provides Help Desk Support jobs with a focus on technology and customer service. They have locations in the U.S. Employees benefit from a supportive work environment and professional development.
-
Mohawk Valley Health System
Average Salary: $46,647
Mohawk Valley Health System offers Help Desk Support jobs with a focus on healthcare technology. They operate in New York. Employees enjoy a collaborative work environment and opportunities for career growth.
-
Ensign Services
Average Salary: $44,636
Ensign Services provides Help Desk Support jobs with a focus on technology and customer service. They have locations across the U.S. Employees benefit from a supportive work environment and professional development.
-
TEKsystems
Average Salary: $43,950
TEKsystems offers Help Desk Support jobs with a focus on technology and customer service. They operate in various locations across the U.S. Employees enjoy a dynamic work environment and opportunities for career advancement.
-
Sanford Health
Average Salary: $42,962
Sanford Health provides Help Desk Support jobs with a focus on healthcare technology. They operate in multiple locations in the U.S. Employees benefit from a supportive work environment and opportunities for professional growth.
How to earn more as a Help Desk Support?
Help Desk Support roles offer a solid foundation for career growth and salary increases. By focusing on specific areas, professionals can enhance their skills and value. This leads to better job opportunities and higher earnings. Attention to detail, problem-solving skills, and a positive attitude are key. These traits help in resolving issues quickly and efficiently. Building strong relationships with colleagues and clients also plays a crucial role.
Here are five factors to consider for earning more in Help Desk Support:
- Certifications: Gaining certifications can boost earning potential. Popular certifications include CompTIA A+, Microsoft Certified: Windows 10, and Cisco CCNA. These certifications show a commitment to professional development.
- Specialization: Focusing on a niche area, such as cybersecurity or cloud computing, can make a professional more valuable. Specialization allows for deeper expertise and higher pay.
- Experience: Gaining experience in different environments and technologies increases marketability. Experience shows employers a professional can handle various challenges.
- Networking: Building a strong professional network can lead to job opportunities. Networking with peers and attending industry events can open doors to higher-paying positions.
- Continuous Learning: Staying updated with the latest technologies and trends is essential. Continuous learning ensures a professional remains competitive and attractive to employers.