Position
Salary

How much does a Member Services Representative make?

The average salary for a Member Services Representative is $32,724 per year in the US.

A Member Services Representative plays a crucial role in customer support and member relations. This position often involves assisting members with inquiries, resolving issues, and providing information. According to recent data, the average yearly salary for a Member Services Representative is around $32,724. The salary can vary based on experience, location, and company size.

Salary figures can differ significantly depending on several factors. For instance, those with more experience typically earn more. The data shows that the top 10% of earners make around $58,260 per year. Urban areas often offer higher salaries due to the increased cost of living. Companies in larger metropolitan areas usually provide competitive pay to attract top talent. Entry-level positions might start at around $21,250, while experienced representatives can earn closer to $54,895 annually.

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What are the highest paying cities for a Member Services Representative?

Member Services Representatives can find good job opportunities in various cities across the U.S. San Francisco, CA, offers the highest average salary of $70,616. Charlotte, NC, and Seattle, WA, follow closely with averages around $68,000 and $64,000 respectively. These cities provide a promising market for those in this field. Several other cities also present solid opportunities for Member Services Representatives. Minneapolis, MN, and Houston, TX, offer competitive salaries over $50,000. Job seekers can also explore positions in Washington, DC, Portland, OR, Los Angeles, CA, and Raleigh, NC, where salaries are stable and provide a good living standard.
Graph displaying highest paying cities salaries for Member Services Representative jobs, highlighting San Francisco, CA with the highest at $70,616 and Raleigh, NC with the lowest at $46,788.
  1. San Francisco, CA
    Average Salary: $70,616
    In San Francisco, working as a Member Services Representative often involves helping tech industry giants manage their membership programs. With companies like Salesforce and Slack nearby, professionals can expect a dynamic work environment. The tech-savvy atmosphere enhances skills in customer service and technical support.
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  2. Charlotte, NC
    Average Salary: $67,782
    Charlotte offers a thriving environment for those in Member Services. With major financial firms like Bank of America and Wells Fargo, representatives help clients navigate financial products. This city values attention to detail and strong interpersonal skills.
    Find Member Services Representative jobs in Charlotte, NC


  3. Seattle, WA
    Average Salary: $63,976
    Seattle provides a unique blend of tech and nature for Member Services Representatives. Companies like Microsoft and Amazon are prominent in the area. Representatives enjoy a collaborative atmosphere with frequent opportunities for professional growth.
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  4. Minneapolis, MN
    Average Salary: $58,288
    Minneapolis is a hub for retail and customer service, making it ideal for Member Services Representatives. Target and Best Buy provide excellent experience in handling customer inquiries and improving satisfaction. The city values a friendly and efficient approach.
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  5. Springfield, IL
    Average Salary: $51,636
    In Springfield, Member Services Representatives often work for state government or large insurance companies. The role involves assisting with policy management and client support. It's a place where detailed attention and customer empathy are crucial.
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  6. Houston, TX
    Average Salary: $51,492
    Houston’s diverse industry scene makes it a great place for Member Services Representatives. With energy companies like ExxonMobil and Chevron, the role often involves helping clients with energy plans. This city values a strong work ethic and problem-solving skills.
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  7. Washington, DC
    Average Salary: $49,310
    Working in Washington, DC, as a Member Services Representative means supporting various non-profits and government entities. Companies like the World Bank and various federal agencies offer diverse and impactful work. The role emphasizes communication and policy understanding.
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  8. Portland, OR
    Average Salary: $48,132
    Portland offers a creative and laid-back environment for Member Services Representatives. With companies like Nike and Voodoo Experience, professionals enjoy a supportive community. The role here values innovation and customer-focused service.
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  9. Los Angeles, CA
    Average Salary: $47,268
    Los Angeles presents a bustling and diverse environment for Member Services Representatives. Companies in entertainment and tech, like Netflix and Amazon Studios, offer dynamic roles. The fast-paced nature of the city suits those who thrive in a high-energy setting.
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  10. Raleigh, NC
    Average Salary: $46,788
    Raleigh provides a balanced environment for Member Services Representatives, with a mix of tech and research companies. Firms like Red Hat and the Research Triangle Park offer stable and innovative opportunities. The city values teamwork and client-oriented skills.
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What are the best companies a Member Services Representative can work for?

For those seeking a Member Services Representative job, U.S. Bank stands out with its high average salary of $100,784. This competitive compensation reflects the importance of their customer service roles. Additionally, OPENLANE offers a strong salary of $73,821, making it another attractive option for job seekers in this field. Each of these companies provides a chance to work in a rewarding role with good pay. Wescom Credit Union, Central California Alliance for Health, and Redwood Credit Union also offer salaries above the industry average. Such positions can lead to a stable and lucrative career in member services.
Graph displaying best paying company salaries for Member Services Representative jobs, highlighting U.S. Bank with the highest at $100,784 and Alpine Bank with the lowest at $44,692.
  1. U.S. Bank
    Average Salary: $100,784
    U.S. Bank offers rewarding careers for Member Services Representatives. They serve customers across the U.S. in various locations, including major cities and smaller towns. This role provides ample opportunities for growth and development.


  2. OPENLANE
    Average Salary: $73,821
    OPENLANE offers competitive pay for Member Services Representatives. They operate across several states, providing an exciting environment for customer interaction. This position promises a dynamic work experience and room for advancement.


  3. WESCOM CREDIT UNION
    Average Salary: $59,443
    WESCOM CREDIT UNION provides a stable workplace for Member Services Representatives. The company operates in several locations in California. This role focuses on building strong relationships with members and delivering excellent service.


  4. Central California Alliance for Health
    Average Salary: $55,373
    The Central California Alliance for Health offers rewarding opportunities for Member Services Representatives. They serve multiple counties in California. This role involves helping people access healthcare services and ensuring a smooth experience.


  5. Redwood Credit Union
    Average Salary: $54,500
    Redwood Credit Union provides a supportive environment for Member Services Representatives. They operate in several locations in California. This position focuses on providing personalized service and building customer trust.


  6. The Hartford
    Average Salary: $51,014
    The Hartford offers competitive pay for Member Services Representatives. They operate across multiple states in the U.S. This role involves assisting customers with insurance needs and ensuring satisfaction with their services.


  7. Regions Financial
    Average Salary: $49,546
    Regions Financial offers rewarding careers for Member Services Representatives. They operate in several states across the U.S. This role focuses on customer service and helping clients with their financial needs.


  8. CEFCU
    Average Salary: $46,168
    CEFCU provides a stable workplace for Member Services Representatives. They operate in several locations in California. This role involves assisting members with their financial needs and ensuring a positive experience.


  9. InTouch Credit Union
    Average Salary: $45,790
    InTouch Credit Union offers rewarding opportunities for Member Services Representatives. They operate in several locations in California. This role focuses on providing excellent customer service and helping members with their financial needs.


  10. Alpine Bank
    Average Salary: $44,692
    Alpine Bank offers a supportive environment for Member Services Representatives. They operate in several locations in California. This role involves assisting customers with banking needs and ensuring satisfaction with their services.

How to earn more as a Member Services Representative?

To earn more as a Member Services Representative, focus on continuous improvement and skill enhancement. Start by seeking opportunities to advance within the organization. Climbing the career ladder often leads to higher pay and more responsibility. Attend training sessions to learn new skills that can make you more valuable. Always stay updated with industry trends to better serve members and increase job satisfaction.

Networking and building strong relationships also play a crucial role in earning more. Connect with colleagues, supervisors, and other professionals in the industry. Attend events and join professional groups to expand your network. A good reputation and strong connections can lead to higher-paying job opportunities. Engage with members in a meaningful way to build loyalty and trust, which can lead to increased earnings.

Here are some factors to consider:

  • Advance within the company
  • Attend training sessions
  • Stay updated with industry trends
  • Network with colleagues and professionals
  • Build strong relationships with members

Currently 655 Member Services Representative job openings, nationwide.

How's the job market for a Member Services Representative in the US?

Learn what a Member Services Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Member Services Representative today.
Position
Overview
Member Services Representative
655 Job Openings