Member Services Representative Salaries

A Member Services Representative plays a key role in customer support. This role involves helping customers with their needs and questions. The average salary for this position is around $31,525 per year. This can vary based on experience and location.

Factors that can affect salary include:

• Years of experience in the field
• Location of the job
• Size of the company
• Industry of the company

For those just starting, salaries may be lower. As experience grows, so can the salary. Some companies offer bonuses and other benefits, which can also increase total earnings.

1. San Francisco, CA
   Average Salary: $58,276
   In San Francisco, a member services role often involves working with tech companies. These roles offer dynamic environments and opportunities to interact with innovative products. Companies like Salesforce and Slack provide excellent platforms for growth.
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2. Minneapolis, MN
   Average Salary: $56,540
   Minneapolis offers a strong community feel in member services positions. Working in the health and finance sectors, you can expect to support clients with dedication. Companies such as UnitedHealth Group and Target provide stable and rewarding careers.
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3. Charlotte, NC
   Average Salary: $51,917
   Charlotte is known for its financial industry. Working in member services here means you'll be part of a bustling economic hub. Banks and financial firms offer excellent opportunities for those looking to grow in a fast-paced environment.
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4. Washington, DC
   Average Salary: $51,479
   In Washington, DC, member services roles often involve government and non-profit organizations. These positions offer a chance to make a difference while working in a historic setting. Companies like the World Bank and various federal agencies provide impactful work.
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5. Portland, OR
   Average Salary: $51,141
   Portland offers a unique blend of urban and natural settings in member services roles. Companies in the tech and eco-friendly sectors provide a supportive work environment. You can expect to work with forward-thinking teams and enjoy a vibrant community.
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6. Houston, TX
   Average Salary: $50,597
   Houston's member services positions are often found in the energy and healthcare sectors. The city's growth offers many opportunities for career advancement. Working with companies like ExxonMobil and Houston Methodist provides stability and growth potential.
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7. Gainesville, FL
   Average Salary: $50,359
   In Gainesville, member services roles often involve educational institutions and healthcare providers. The city's academic environment offers a chance to work with students and faculty. Companies like UF Health and the University of Florida provide enriching experiences.
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8. Cedar Rapids, IA
   Average Salary: $49,000
   Cedar Rapids offers a mix of manufacturing and service-oriented member services roles. The city's strong community support makes it a great place to work. Companies like Rockwell Collins and Cedar Valley Services provide stable and rewarding careers.
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9. Philadelphia, PA
   Average Salary: $48,261
   Philadelphia provides a rich history and diverse opportunities in member services. Working in the education and healthcare sectors, you can expect to support a wide range of clients. Companies like Penn Medicine and the University of Pennsylvania offer dynamic and impactful roles.
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10. Buffalo, NY
    Average Salary: $46,131
    Buffalo offers a blend of manufacturing and service-oriented member services roles. The city's strong community ties provide a supportive work environment. Companies like Blue Cross Blue Shield and Wegmans offer stable and rewarding careers.
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1. U.S. Bank
   Average Salary: $94,862
   U.S. Bank offers competitive salaries for Member Services Representatives. These professionals work in various locations across the country, providing excellent customer service. They support members with banking needs, ensuring a smooth experience.
   

   
   

2. Wells Fargo
   Average Salary: $84,607
   Wells Fargo provides a solid salary for Member Services Representatives. They operate in numerous locations nationwide. These representatives assist members with their banking needs, ensuring a positive experience.
   

   
   

3. WESCOM CREDIT UNION
   Average Salary: $59,206
   WESCOM CREDIT UNION offers a good salary for Member Services Representatives. They serve members in California. These representatives help members with their financial needs, providing personalized service.
   

   
   

4. Umpqua Bank
   Average Salary: $57,026
   Umpqua Bank provides a fair salary for Member Services Representatives. They operate in the Pacific Northwest. These representatives assist members with their banking needs, ensuring a smooth experience.
   

   
   

5. Alameda Alliance for Health
   Average Salary: $56,010
   Alameda Alliance for Health offers a competitive salary for Member Services Representatives. They serve members in Alameda County, California. These representatives help members with their healthcare needs, ensuring they receive the best care.
   

   
   

6. Redwood Credit Union
   Average Salary: $52,929
   Redwood Credit Union provides a good salary for Member Services Representatives. They serve members in Northern California. These representatives assist members with their financial needs, providing personalized service.
   

   
   

7. Coast Central Credit Union
   Average Salary: $52,703
   Coast Central Credit Union offers a fair salary for Member Services Representatives. They serve members in Central California. These representatives help members with their banking needs, ensuring a positive experience.
   

   
   

8. Navy Federal Credit Union
   Average Salary: $51,839
   Navy Federal Credit Union provides a competitive salary for Member Services Representatives. They serve members nationwide. These representatives assist members with their financial needs, ensuring a smooth experience.
   

   
   

9. Regions Financial
   Average Salary: $49,309
   Regions Financial offers a fair salary for Member Services Representatives. They operate in the southeastern United States. These representatives help members with their banking needs, ensuring a positive experience.
   

   
   

10. CVS Health
    Average Salary: $47,568
    CVS Health provides a competitive salary for Member Services Representatives. They serve members nationwide. These representatives assist members with their healthcare needs, ensuring they receive the best care.
    

A Member Services Representative can find several ways to increase their earnings. By focusing on key areas, one can enhance their job performance and potentially earn more. Attention to detail, customer satisfaction, and proactive communication are essential skills. These skills can lead to higher tips, bonuses, and even promotions.

Here are some factors to consider for earning more in this role:

• Improve Customer Satisfaction: Strive for high customer satisfaction. Happy customers often leave larger tips and positive feedback. This can lead to higher earnings.
• Increase Sales: If the role involves sales, focus on selling additional products or services. Meeting sales targets can result in bonuses and commissions.
• Learn New Skills: Take advantage of training opportunities. Learning new skills can make one more valuable to the company. This can lead to higher pay and better job opportunities.
• Network Within the Company: Build relationships with colleagues and supervisors. Networking can lead to recommendations for higher-paying positions or raises.
• Seek Feedback and Improve: Regularly ask for feedback and use it to improve. Continuous improvement can lead to better performance reviews and salary increases.