How much does a Member Services Representative make?
A Member Services Representative typically makes a good living, with an average yearly salary around $31,744. This role involves helping members understand and use the services they have signed up for. The salary range varies based on experience and location. For instance, those just starting might earn around $20,500 per year, while more experienced representatives can earn up to $57,210 annually.
Here’s a look at how salaries break down:
- 16.53% of Member Services Representatives earn between $20,500 and $23,837.
- 16.18% earn between $23,837 and $27,175.
- 12.36% earn between $27,175 and $30,512.
- 20.45% earn between $30,512 and $33,849.
- 8.75% earn between $33,849 and $37,186.
- 7.58% earn between $37,186 and $40,524.
- 5.46% earn between $40,524 and $43,861.
- 3.09% earn between $43,861 and $47,198.
- 1.97% earn between $47,198 and $50,535.
- 1.26% earn between $50,535 and $53,873.
- 1.38% earn over $53,873.
What are the highest paying cities for a Member Services Representative?
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Minneapolis, MN
Average Salary: $60,652
In Minneapolis, working as a Member Services Representative means supporting a city known for its vibrant culture. With companies like Target and UnitedHealth Group, this role often includes engaging with members to enhance their experience. Being friendly and efficient can make a big difference in this bustling city.
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Charlotte, NC
Average Salary: $59,109
Charlotte offers a dynamic environment for Member Services Representatives. Working for companies such as Bank of America and Duke Energy provides a chance to assist customers with their needs. This city values friendly service and attention to detail, making it a great place to grow in the industry.
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Seattle, WA
Average Salary: $55,333
Seattle provides a unique atmosphere for Member Services Representatives. With tech giants like Amazon and Starbucks, this role involves helping members with their needs. The city's innovative spirit makes for an engaging workplace where attention to detail is key.
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Houston, TX
Average Salary: $53,742
In Houston, Member Services Representatives enjoy a fast-paced environment. Working for companies such as ExxonMobil and Shell, this role focuses on providing excellent customer service. Houston's diverse business landscape offers many opportunities for growth and learning.
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Washington, DC
Average Salary: $50,793
Washington, DC is a hub for Member Services Representatives. Working for organizations like the U.S. Department of Health and Human Services, this role involves supporting members with a variety of needs. The city's political and cultural environment provides a dynamic setting for professional development.
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Portland, OR
Average Salary: $48,230
Portland offers a welcoming atmosphere for Member Services Representatives. Companies like Nike and Providence Health offer chances to assist members with their inquiries. This city's focus on community and innovation makes it an exciting place to work.
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Raleigh, NC
Average Salary: $48,119
In Raleigh, Member Services Representatives find a friendly and growing environment. Working for firms like Fidelity Investments and Red Hat, this role involves helping members with their needs. The city's expanding economy offers many opportunities for career advancement.
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Buffalo, NY
Average Salary: $48,064
Buffalo provides a supportive environment for Member Services Representatives. Working for companies like HSBC and Blue Cross Blue Shield, this role focuses on delivering excellent customer service. The city's rich history and community spirit create a rewarding workplace.
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Austin, TX
Average Salary: $47,613
In Austin, Member Services Representatives enjoy a lively and innovative environment. Working for tech companies like Dell and Apple, this role involves assisting members with their needs. The city's creative culture and fast growth offer many opportunities for career development.
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Anchorage, AK
Average Salary: $46,912
Anchorage offers a unique experience for Member Services Representatives. Working for companies such as Alaska Airlines and ConocoPhillips, this role involves supporting members with their inquiries. The city's natural beauty and strong community make it a rewarding place to work.
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What are the best companies a Member Services Representative can work for?
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U.S. Bank
Average Salary: $91,954
U.S. Bank offers competitive salaries for Member Services Representatives. Positions are available in major cities across the United States, including New York, Chicago, and Los Angeles. Employees handle customer inquiries, manage accounts, and provide support for various financial services.
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WESCOM CREDIT UNION
Average Salary: $59,429
WESCOM CREDIT UNION provides a good salary for Member Services Representatives. They operate in California, offering diverse opportunities in cities like Oakland and San Francisco. Employees here support members with account management, financial advice, and customer service.
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Alameda Alliance for Health
Average Salary: $56,951
Alameda Alliance for Health offers a solid salary for Member Services Representatives. They are located in Oakland, California. The role involves assisting members with healthcare services, managing enrollment, and providing customer support.
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Regions Financial
Average Salary: $49,756
Regions Financial provides a competitive salary for Member Services Representatives. They have locations across the Southeast United States, including cities like Birmingham and Nashville. Employees help customers with banking needs, manage accounts, and offer financial guidance.
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NUVISION FEDERAL CREDIT UNION
Average Salary: $48,309
NUVISION FEDERAL CREDIT UNION offers an attractive salary for Member Services Representatives. They operate in Southern California, particularly in cities like Long Beach and Los Angeles. Employees assist members with their financial needs, including account management and customer service.
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The Hartford
Average Salary: $48,211
The Hartford offers a solid salary for Member Services Representatives. They operate nationally, with significant offices in Hartford, Connecticut. Employees support policyholders with service inquiries, claims processing, and customer support.
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CEFCU
Average Salary: $45,806
CEFCU offers a fair salary for Member Services Representatives. They are based in Northern California, with offices in cities like San Jose and Sacramento. Employees manage member accounts, provide financial advice, and offer customer service.
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InTouch Credit Union
Average Salary: $45,790
InTouch Credit Union provides a good salary for Member Services Representatives. They operate in Northern California, including locations in San Francisco and Oakland. Employees support members with banking needs, manage accounts, and offer financial services.
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CVS Health
Average Salary: $45,732
CVS Health offers a solid salary for Member Services Representatives. They have a nationwide presence, with major offices in Woonsocket, Rhode Island. Employees support customers with their health needs, manage prescriptions, and offer customer service.
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Alpine Bank
Average Salary: $44,133
Alpine Bank offers a fair salary for Member Services Representatives. They are based in Southern California, including locations in cities like San Diego and Los Angeles. Employees help customers with banking needs, manage accounts, and provide customer support.
How to earn more as a Member Services Representative?
A Member Services Representative can take several steps to increase earnings. Focus on building the right skills and experiences. Doing so can lead to higher-paying positions or even promotions.
Here are some ways to boost income in this role:
- Gain more experience. More experience can lead to higher salaries. Seek roles with more responsibility over time.
- Get certified. Certifications in customer service or related fields can make a resume stand out. They can also lead to higher pay.
- Learn new skills. Skills in areas like communication, problem-solving, and technology can make a candidate more valuable. They can lead to better job opportunities.
- Seek promotions. Aim for roles with more responsibility. Higher-level positions often come with higher pay.
- Network. Building connections can open doors to better job opportunities. Attend industry events and join professional groups.
