How much does a Member Services Representative make?
A Member Services Representative plays a key role in customer support. This role involves helping members with their needs and questions. The average yearly salary for this position is around $31,795. This salary can vary based on experience, location, and the company.
The salary for a Member Services Representative can range from about $20,500 to $57,210. Most representatives fall somewhere in the middle of this range. The lower end of the scale often includes entry-level positions. Higher salaries are usually for those with more experience and advanced skills. Some companies also offer bonuses and benefits, which can increase the total compensation package.
What are the highest paying cities for a Member Services Representative?

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Minneapolis, MN
Average Salary: $60,652
Minneapolis offers a vibrant job market for those in member services. With companies like UnitedHealth Group and Target, professionals can expect a dynamic work environment. The city's strong community focus enhances the member-centric experience.
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Charlotte, NC
Average Salary: $59,109
Charlotte is a hub for financial services, making it ideal for member service roles. Companies like Bank of America and Wells Fargo provide excellent opportunities. The city's growing tech scene adds to the diverse job market.
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Houston, TX
Average Salary: $53,820
Houston's diverse economy offers many opportunities for member service professionals. With major companies like ExxonMobil and Shell, the city provides a stable job market. The warm climate and friendly atmosphere make it a great place to work.
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Seattle, WA
Average Salary: $53,778
Seattle is known for its tech industry, offering many roles in member services. Companies like Amazon and Microsoft provide excellent career growth. The city's scenic beauty and outdoor activities enhance the quality of life.
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Washington, DC
Average Salary: $50,822
Washington, DC, offers a unique mix of government and private sector jobs. With organizations like the U.S. Department of Health and Human Services, member service roles are plentiful. The city's rich history and cultural events add to the job experience.
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Portland, OR
Average Salary: $48,344
Portland is a great place for member service professionals who enjoy a laid-back lifestyle. With companies like Nike and Providence Health & Services, the job market is strong. The city's focus on sustainability and outdoor activities makes it an attractive place to live and work.
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Raleigh, NC
Average Salary: $48,119
Raleigh offers a growing job market for member service roles. With companies like Red Hat and IBM, the city provides many opportunities. The affordable cost of living and vibrant community life enhance the overall experience.
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Buffalo, NY
Average Salary: $48,064
Buffalo has a strong job market for member service professionals. With companies like M&T Bank and Tops Markets, the city offers stability. The affordable living costs and rich cultural scene make it an appealing place to work.
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Austin, TX
Average Salary: $45,465
Austin is known for its tech boom, offering many roles in member services. With companies like Dell and Apple, the job market is thriving. The city's vibrant music and food scene add to the overall appeal.
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Springfield, IL
Average Salary: $45,322
Springfield offers a stable job market for member service roles. With companies like State Farm and Caterpillar, the city provides good opportunities. The affordable living costs and friendly community make it a great place to work.
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What are the best companies a Member Services Representative can work for?

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U.S. Bank
Average Salary: $91,843
U.S. Bank offers competitive salaries for Member Services Representatives. They provide services across the United States, with major hubs in Minneapolis, New York, and San Francisco. Employees enjoy a dynamic work environment and opportunities for career growth.
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WESCOM CREDIT UNION
Average Salary: $59,429
WESCOM CREDIT UNION provides a solid salary for Member Services Representatives. They operate in California, with offices in Oakland and San Francisco. The company values teamwork and offers a supportive work culture.
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Alameda Alliance for Health
Average Salary: $56,843
Alameda Alliance for Health offers a good salary for Member Services Representatives. They work in Alameda County, California. The company focuses on providing excellent healthcare services and values employee well-being.
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Apria Healthcare
Average Salary: $50,972
Apria Healthcare provides a competitive salary for Member Services Representatives. They operate nationwide, with a strong presence in California and Texas. The company offers a supportive environment and opportunities for professional development.
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Regions Financial
Average Salary: $49,992
Regions Financial offers a solid salary for Member Services Representatives. They have locations across the southeastern United States. The company emphasizes customer service and offers a collaborative work environment.
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NUVISION FEDERAL CREDIT UNION
Average Salary: $48,275
NUVISION FEDERAL CREDIT UNION provides a good salary for Member Services Representatives. They operate in California. The company values community involvement and offers a supportive work culture.
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The Hartford
Average Salary: $47,990
The Hartford offers a competitive salary for Member Services Representatives. They have offices across the United States, with a major hub in Hartford, Connecticut. The company emphasizes innovation and customer service.
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California Credit Union
Average Salary: $46,778
California Credit Union provides a good salary for Member Services Representatives. They operate in California. The company values teamwork and offers a supportive work environment.
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CEFCU
Average Salary: $46,299
CEFCU offers a competitive salary for Member Services Representatives. They operate in California. The company emphasizes community involvement and offers a supportive work culture.
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InTouch Credit Union
Average Salary: $45,790
InTouch Credit Union provides a good salary for Member Services Representatives. They operate in California. The company values teamwork and offers a supportive work environment.
How to earn more as a Member Services Representative?
A Member Services Representative can find several ways to increase their earnings. By focusing on enhancing skills and performance, it is possible to earn more. This role often involves interacting with members and resolving their issues. Improving efficiency in these tasks can lead to higher pay.
Here are some factors to consider for higher earnings:
- Gain More Certifications: Earning additional certifications can boost your value. Certifications in customer service or specific software can make you more attractive to employers.
- Increase Your Experience: More experience often leads to higher pay. Working longer in the field can help you understand the job better and perform more efficiently.
- Learn New Skills: Skills like data analysis or digital marketing can set you apart. These skills can help you perform better and take on more responsibilities.
- Seek Promotions: Look for opportunities to move up within your company. Promotions often come with higher pay. Show your dedication and hard work to earn these opportunities.
- Network More: Building a strong network can lead to better job opportunities. Connect with other professionals in your field. Networking can open doors to higher-paying positions.



