How much does a Passenger Agent make?
A Passenger Agent plays a key role in the transportation industry. They help passengers with their travel needs, ensuring a smooth and pleasant experience. The average yearly salary for a Passenger Agent is around $34,597. This salary can vary based on experience, location, and the specific company.
The salary range for Passenger Agents can differ significantly. The lowest 10% earn about $25,000 per year. The top 10% can make up to $48,700 annually. Most Passenger Agents fall somewhere in the middle, earning between $29,000 and $42,000 each year. This range shows that there are good opportunities for growth and higher earnings with more experience and skills.
What are the highest paying cities for a Passenger Agent?

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San Francisco, CA
Average Salary: $44,780
In San Francisco, you'll find a dynamic environment with major transportation hubs. Working here means you'll be part of a bustling city that values public transportation. Companies like BART and Amtrak offer great opportunities.
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Los Angeles, CA
Average Salary: $43,504
Los Angeles offers a vibrant atmosphere with a diverse range of transportation services. Here, you'll be at the heart of a city that relies on efficient public transit. Major employers include Metro and Amtrak.
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Seattle, WA
Average Salary: $42,459
Seattle is known for its efficient public transport system. Working here means you'll be part of a city that values sustainability. Companies like Sound Transit and Amtrak provide excellent career prospects.
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Miami, FL
Average Salary: $41,375
Miami offers a lively environment with a mix of urban and beach culture. Working here means you'll be part of a vibrant city that relies on public transport. Companies like Tri-Rail and Amtrak offer great opportunities.
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Boston, MA
Average Salary: $40,599
Boston is a historic city with a strong public transport network. Working here means you'll be part of a city that values efficient transit. Major employers include the MBTA and Amtrak.
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Denver, CO
Average Salary: $38,811
Denver offers a dynamic environment with a mix of urban and outdoor activities. Working here means you'll be part of a city that values public transportation. Companies like RTD and Amtrak offer great opportunities.
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Columbus, OH
Average Salary: $38,596
Columbus is a growing city with a strong public transport system. Working here means you'll be part of a community that values efficient transit. Companies like COTA and Amtrak provide excellent career prospects.
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Portland, OR
Average Salary: $38,538
Portland is known for its eco-friendly approach and efficient public transport. Working here means you'll be part of a city that values sustainability. Companies like TriMet and Amtrak offer great opportunities.
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Anchorage, AK
Average Salary: $37,706
Anchorage offers a unique environment with a strong public transport system. Working here means you'll be part of a city that values efficient transit. Companies like People Mover and Amtrak provide excellent career prospects.
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Atlanta, GA
Average Salary: $37,655
Atlanta is a bustling city with a diverse range of transportation services. Working here means you'll be part of a vibrant community that relies on public transport. Major employers include MARTA and Amtrak.
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What are the best companies a Passenger Agent can work for?

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Akima
Average Salary: $44,585
Akima offers Passenger Agent jobs with a focus on customer service and operational efficiency. They operate in various locations, including major airports and cities across the United States. Their roles often involve assisting passengers with ticketing, check-in, and other travel-related services.
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State of Alaska
Average Salary: $41,332
The State of Alaska provides Passenger Agent jobs with a strong emphasis on public service. They operate in several locations within Alaska, including Anchorage and Fairbanks. Employees in these roles ensure smooth operations at airports and assist passengers with their travel needs.
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dnata
Average Salary: $38,825
dnata offers Passenger Agent jobs with a focus on providing exceptional customer service. They operate in various locations, including major international airports. Their roles involve assisting passengers with check-in, baggage handling, and other travel-related services.
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Horizon Air
Average Salary: $38,277
Horizon Air provides Passenger Agent jobs with a focus on customer service and operational efficiency. They operate in several locations, including Seattle and Portland. Their roles involve assisting passengers with ticketing, check-in, and other travel-related services.
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Alaska Airlines
Average Salary: $38,221
Alaska Airlines offers Passenger Agent jobs with a strong emphasis on customer service. They operate in several locations, including Seattle and Portland. Their roles involve assisting passengers with check-in, ticketing, and other travel-related services.
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United Ground Express
Average Salary: $37,502
United Ground Express provides Passenger Agent jobs with a focus on customer service and operational efficiency. They operate in several locations, including major airports across the United States. Their roles involve assisting passengers with check-in, baggage handling, and other travel-related services.
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Alliance Ground International
Average Salary: $37,028
Alliance Ground International offers Passenger Agent jobs with a strong emphasis on customer service. They operate in several locations, including major airports across the United States. Their roles involve assisting passengers with check-in, ticketing, and other travel-related services.
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Atlantic Aviation
Average Salary: $36,868
Atlantic Aviation provides Passenger Agent jobs with a focus on customer service and operational efficiency. They operate in several locations, including major airports on the East Coast. Their roles involve assisting passengers with check-in, baggage handling, and other travel-related services.
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Menzies Aviation
Average Salary: $34,684
Menzies Aviation offers Passenger Agent jobs with a strong emphasis on customer service. They operate in several locations, including major airports across the United States. Their roles involve assisting passengers with check-in, ticketing, and other travel-related services.
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United Service Companies
Average Salary: $34,648
United Service Companies provides Passenger Agent jobs with a focus on customer service and operational efficiency. They operate in several locations, including major airports across the United States. Their roles involve assisting passengers with check-in, baggage handling, and other travel-related services.
How to earn more as a Passenger Agent?
Becoming a successful Passenger Agent involves more than just handling tickets and reservations. It requires a blend of skills, dedication, and strategic thinking. By focusing on certain areas, Passenger Agents can enhance their performance and increase their earnings. Here are some key factors to consider:
- Gain experience in high-demand areas. Working in busy airports or major travel hubs can lead to higher earnings due to increased demand and workload.
- Develop strong customer service skills. Exceptional service can lead to repeat business and positive referrals, which can boost income.
- Learn to use advanced booking systems. Proficiency in these systems can speed up the booking process and improve efficiency.
- Stay updated on travel trends. Knowledge of current trends and popular destinations can help in providing better service and recommendations.
- Pursue additional certifications. Certifications in travel management or customer service can enhance your qualifications and make you more valuable to employers.
By focusing on these areas, Passenger Agents can improve their job performance and increase their earning potential. Continuous learning and adaptation to industry changes are key to long-term success in this field.