How much does a PBX Operator make?
PBX operators have a vital role in maintaining communication within businesses. This important job comes with a range of salaries. The average yearly salary for a PBX operator is around $37,721. This salary can change based on factors like experience and location.
Most PBX operators earn between $27,450 and $50,502 annually. To understand this, consider the following breakdown: 2.95% earn less than $27,450, 7.26% earn between $27,450 and $29,546, and so on up to 0.86% who earn more than $48,406. This spread shows the potential for growth and higher earnings with more experience and skills.
What are the highest paying cities for a PBX Operator?

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Springfield, IL
Average Salary: $61,538
In Springfield, working as a PBX Operator offers a stable job in a bustling city. You'll manage calls for companies like State Farm and Farm Bureau. This role is essential for smooth business communication.
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Buffalo, NY
Average Salary: $40,980
Buffalo provides a vibrant environment for PBX Operators. Handling calls for firms such as HSBC and KeyBank, you'll play a key role in customer service. The city's diverse companies offer a dynamic work experience.
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Indianapolis, IN
Average Salary: $40,433
In Indianapolis, PBX Operators enjoy a growing job market. Companies like Eli Lilly and American United Life need skilled operators to manage their communications. The city's tech-savvy atmosphere makes it a great place to work.
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Boston, MA
Average Salary: $39,059
Boston's bustling business scene is ideal for PBX Operators. Working with tech firms like General Electric and State Street, you'll ensure efficient communication. The city's rich history adds to its dynamic work environment.
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Columbus, OH
Average Salary: $37,657
Columbus offers a stable job market for PBX Operators. Handling calls for companies like Nationwide and Cardinal Health, you'll support smooth business operations. The city's friendly atmosphere makes for a pleasant work environment.
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Sioux Falls, SD
Average Salary: $37,566
In Sioux Falls, PBX Operators enjoy a quieter but rewarding job. Companies like Dakota Dunes Casino and Sanford Health rely on skilled operators. The city's small-town feel provides a welcoming work environment.
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Madison, WI
Average Salary: $35,954
Madison's unique culture makes it a great place for PBX Operators. Handling calls for companies like Johnson Controls and Epic Systems, you'll contribute to smooth business communication. The city's vibrant community offers a fulfilling work experience.
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Rochester, NY
Average Salary: $35,568
Rochester provides a diverse job market for PBX Operators. Working with companies like Bausch + Lomb and Wegmans, you'll play a key role in customer service. The city's rich history adds to its dynamic work environment.
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Fort Wayne, IN
Average Salary: $35,079
In Fort Wayne, PBX Operators enjoy a stable job market. Handling calls for companies like Parkview Health and Huntington Bank, you'll support smooth business operations. The city's friendly atmosphere makes for a pleasant work environment.
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Oklahoma City, OK
Average Salary: $33,513
Oklahoma City offers a growing job market for PBX Operators. Companies like Devon Energy and Sonic need skilled operators to manage their communications. The city's vibrant culture adds to its dynamic work environment.
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What are the best companies a PBX Operator can work for?

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Mayo Clinic
Average Salary: $44,449
Mayo Clinic offers rewarding PBX Operator positions in Rochester, Minnesota; Scottsdale, Arizona; and Jacksonville, Florida. They provide comprehensive training and opportunities for career growth. Employees enjoy a supportive environment focused on patient care.
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Southern Illinois Healthcare
Average Salary: $41,400
Southern Illinois Healthcare provides PBX Operator jobs in Southern Illinois, focusing on locations like Carbondale, Belleville, and Mt. Vernon. They offer competitive salaries and benefits, along with a focus on community health and employee well-being.
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Sodexo
Average Salary: $38,333
Sodexo offers PBX Operator roles in many cities across the U.S., including New York, Los Angeles, and Chicago. They emphasize career advancement and provide a dynamic workplace. Their programs support professional development and employee satisfaction.
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Hospital Sisters Health System
Average Salary: $37,438
Hospital Sisters Health System has PBX Operator positions in Illinois, Wisconsin, and Florida. They value teamwork and offer comprehensive benefits. Employees benefit from a culture that prioritizes both patient care and employee development.
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RWJBarnabas Health
Average Salary: $35,773
RWJBarnabas Health provides PBX Operator jobs in New Jersey. They offer a supportive environment with opportunities for professional growth. Their locations include major cities like Newark and Trenton, ensuring diverse career paths.
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Rochester Regional Health
Average Salary: $35,625
Rochester Regional Health offers PBX Operator positions in Rochester, New York. They provide extensive training and career development programs. Their focus is on delivering high-quality healthcare, creating a positive work atmosphere.
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Choctaw Nation of Oklahoma
Average Salary: $31,977
Choctaw Nation of Oklahoma provides PBX Operator roles in Durant and other parts of Oklahoma. They offer competitive salaries and benefits. Their commitment to employee growth and community well-being makes it a great place to work.
How to earn more as a PBX Operator?
To earn more as a PBX operator, consider taking steps to enhance your skills and job performance. This not only increases your value to employers but can also lead to higher wages. Attention to detail and strong communication skills can help you manage calls more efficiently. These abilities make you a valuable asset to any organization. Seeking opportunities for professional development can also open doors to better-paying positions.
Here are key factors to consider for earning more in this role:
- Education and Training: Obtain relevant certifications that can boost your credentials. Courses in telecommunications and customer service can be particularly helpful.
- Experience: Gain experience by working in various industries. Each new setting can teach you different approaches to managing calls and troubleshooting issues.
- Advanced Skills: Learn additional software or technology that can improve your efficiency. Knowing more can set you apart from other candidates.
- Networking: Build relationships with industry professionals. Networking can lead to job opportunities that offer higher pay.
- Performance: Always aim to exceed expectations in your role. Exceptional performance can lead to raises and promotions.



