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Salary

How much does a PBX Operator make?

The average salary for a PBX Operator is $38,266 per year in the US.

PBX operators play a vital role in keeping communication lines open. They handle incoming and outgoing calls, route them correctly, and sometimes even provide basic customer service. This job requires attention to detail and the ability to work under pressure. Many people find it rewarding and stable. A PBX operator's salary varies based on experience and location. On average, a PBX operator can expect to earn around $38,266 per year.


Several factors can influence a PBX operator's salary. These include the size of the company, the industry, and the geographic location. For example, operators in larger cities or tech-heavy industries might see higher salaries. Here is a breakdown of what different percentiles earn:

  • 10% earn around $28,000
  • 25% earn around $30,095
  • 50% earn around $34,286
  • 75% earn around $38,477
  • 90% earn around $46,859
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What are the highest paying cities for a PBX Operator?

Job seekers looking for PBX Operator roles will find Springfield, IL, offers the highest average salary at $62,757. Cities like Buffalo, NY, and Boston, MA, also provide competitive pay, with average salaries around $41,288 and $40,356, respectively. These locations present promising opportunities for those seeking higher earnings in the PBX field.
Graph displaying highest paying cities salaries for PBX Operator jobs, highlighting Springfield, IL with the highest at $62,757 and Oklahoma City, OK with the lowest at $33,473.
  1. Springfield, IL
    Average Salary: $62,757
    In Springfield, expect a welcoming work environment with a focus on customer service. Many opportunities exist in healthcare and government sectors. Local companies like OSF Healthcare offer a chance to grow in a dynamic city.
    Find PBX Operator jobs in Springfield, IL


  2. Buffalo, NY
    Average Salary: $41,288
    Buffalo presents a vibrant job market with a strong emphasis on logistics and manufacturing. It's a great place to work with firms like M&T Bank and Wegmans, where attention to detail is key. The city offers a friendly atmosphere for newcomers.
    Find PBX Operator jobs in Buffalo, NY


  3. Boston, MA
    Average Salary: $40,356
    Boston is a hub for education and innovation, with many opportunities in finance and technology. Companies like Fidelity and MassMutual rely on skilled operators to manage their communications. The city's rich history adds to its dynamic work environment.
    Find PBX Operator jobs in Boston, MA


  4. Chicago, IL
    Average Salary: $38,255
    Chicago offers a fast-paced environment with a mix of traditional industries and new tech startups. Companies like United Airlines and Accenture provide diverse opportunities. The city’s vibrant culture enhances the work experience.
    Find PBX Operator jobs in Chicago, IL


  5. Sioux Falls, SD
    Average Salary: $37,537
    Sioux Falls is known for its friendly community and growing business sector. Opportunities exist in finance and healthcare. Companies like Sanford Health provide a supportive environment for career development.
    Find PBX Operator jobs in Sioux Falls, SD


  6. Indianapolis, IN
    Average Salary: $36,709
    Indianapolis is a thriving city with a mix of automotive and tech companies. Firms like Eli Lilly and Conseco offer a chance to work in a progressive environment. The city's friendly atmosphere makes it easy to settle in.
    Find PBX Operator jobs in Indianapolis, IN


  7. Rochester, NY
    Average Salary: $36,131
    Rochester offers a blend of education and healthcare opportunities. Companies like R.R. Donnelley and Bausch + Lomb provide stable environments. The city's cultural events add to the lively work experience.
    Find PBX Operator jobs in Rochester, NY


  8. Madison, WI
    Average Salary: $36,075
    Madison is known for its political influence and educational institutions. Opportunities exist in government and tech. Companies like Epic Systems offer a supportive work culture with room for growth.
    Find PBX Operator jobs in Madison, WI


  9. Oklahoma City, OK
    Average Salary: $33,473
    Oklahoma City offers a mix of energy and telecommunications jobs. Companies like Devon Energy and AT&T provide a stable work environment. The city's growing tech scene adds to its appeal.
    Find PBX Operator jobs in Oklahoma City, OK

What are the best companies a PBX Operator can work for?

Job seekers looking for PBX Operator roles can find excellent opportunities at Mayo Clinic, Sodexo, and Rochester Regional Health. These companies offer competitive salaries, with Mayo Clinic leading the pack at an average of $45,371 per year. Sodexo and Rochester Regional Health provide solid compensation at $37,050 and $36,201, respectively. Choosing a company among these can ensure a stable and rewarding career path.
Graph displaying best paying company salaries for PBX Operator jobs, highlighting Mayo Clinic with the highest at $45,371 and Rochester Regional Health with the lowest at $36,201.
  1. Mayo Clinic
    Average Salary: $45,371
    Mayo Clinic offers PBX Operator positions with a focus on excellence in patient care. This healthcare institution operates across multiple locations in Rochester, Minnesota, Jacksonville, Florida, and Scottsdale, Arizona. Here, PBX Operators play a key role in managing communications and ensuring smooth operations.


  2. Sodexo
    Average Salary: $37,050
    At Sodexo, PBX Operators manage communication systems to support the company's food service and facilities management operations. With locations in major cities like New York, Los Angeles, and Chicago, Sodexo offers dynamic environments where PBX Operators can thrive.


  3. Rochester Regional Health
    Average Salary: $36,201
    Rochester Regional Health provides PBX Operator jobs focused on healthcare communication. This organization operates throughout upstate New York, providing a range of healthcare services. Here, PBX Operators support seamless communication, enhancing patient care.

How to earn more as a PBX Operator?

Working as a PBX (Private Branch Exchange) Operator offers a variety of pathways to increase earnings. By focusing on certain key factors, one can enhance job performance and attract higher pay. Attention to detail, strong communication skills, and reliability are essential in this role. Mastery of technology and proactive learning can also lead to greater opportunities.

Here are some factors to consider for increasing earnings as a PBX Operator:

  1. Expand Technical Skills: Gaining proficiency in advanced PBX systems and features can make an operator more valuable. Investing time in training and certification can lead to higher job offers and promotions.
  2. Improve Customer Service Abilities: Excellent customer service skills can set an operator apart. Being able to handle difficult calls with patience and efficiency can lead to better job performance reviews and raises.
  3. Take on Extra Responsibilities: Volunteering for additional tasks or projects shows initiative and reliability. This can lead to higher pay and opportunities for advancement.
  4. Network within the Industry: Building a professional network can open doors to better-paying positions. Attending industry events and connecting with other professionals can lead to job referrals and better job offers.
  5. Seek Advanced Roles: Moving into supervisory or managerial positions within the PBX field can significantly increase earnings. This often requires additional training and experience, but it can be very rewarding.

Currently 118 PBX Operator job openings, nationwide.

How's the job market for a PBX Operator in the US?

Learn what a PBX Operator does, how to become one, and understand the job outlook. Get simple steps to start your career as a PBX Operator today.
Position
Overview
PBX Operator
118 Job Openings