How much does a Retention Specialist make?
A Retention Specialist plays a key role in keeping employees happy and engaged. This role often involves creating programs to boost morale and reduce turnover. The average yearly salary for a Retention Specialist is $47,300. This figure can vary based on experience, location, and company size.
Here are some salary ranges for different experience levels:
- Entry-level: $28,000 to $33,595
- Mid-level: $39,191 to $44,786
- Senior-level: $50,382 to $55,977
- High-level: $61,573 to $89,550
What are the highest paying cities for a Retention Specialist?

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Pittsburgh, PA
Average Salary: $124,575
In Pittsburgh, professionals in this role focus on keeping customers loyal. Companies like Highmark and UPMC value strong retention skills. The city's strong community ties enhance the work environment.
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Detroit, MI
Average Salary: $122,681
Detroit offers a unique setting for those in this field. Companies like General Motors and Quicken Loans need experts to maintain customer relationships. The city's vibrant culture adds to the job experience.
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Boston, MA
Average Salary: $120,123
Boston's tech-driven economy provides a dynamic environment for retention specialists. Firms like Fidelity and State Street rely on these skills. The city's rich history and innovation make it an exciting place to work.
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Virginia Beach, VA
Average Salary: $119,473
In Virginia Beach, retention specialists work in a coastal city with a growing business sector. Companies like Sentara Healthcare and Military Sealift Command need these skills. The beach lifestyle offers a great work-life balance.
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New Orleans, LA
Average Salary: $113,283
New Orleans offers a vibrant atmosphere for those in this role. Companies like Entergy and Ochsner Health depend on strong retention strategies. The city's lively culture and festivals enrich the work experience.
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Philadelphia, PA
Average Salary: $108,480
Philadelphia provides a historic backdrop for retention specialists. Companies like Comcast and Independence Blue Cross value these skills. The city's rich history and diverse community add depth to the job.
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Raleigh, NC
Average Salary: $103,507
Raleigh's Research Triangle Park offers a tech-focused environment for retention specialists. Companies like Red Hat and IBM need these skills. The city's growing tech scene makes it an exciting place to work.
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Atlanta, GA
Average Salary: $98,594
Atlanta's diverse economy offers many opportunities for retention specialists. Companies like Coca-Cola and Delta Air Lines rely on these skills. The city's vibrant culture and growth make it a dynamic workplace.
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Nashville, TN
Average Salary: $95,434
Nashville's music and entertainment industry provides a unique setting for retention specialists. Companies like Bridgestone and LifeWay Christian Stores need these skills. The city's lively atmosphere enhances the job experience.
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Washington, DC
Average Salary: $95,049
In Washington, DC, retention specialists work in a political and corporate hub. Companies like Lockheed Martin and Fannie Mae value these skills. The city's political and cultural environment adds to the job experience.
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What are the best companies a Retention Specialist can work for?

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Dallas College
Average Salary: $61,000
Dallas College offers a competitive salary for Retention Specialists. They focus on student success and retention. The college operates multiple campuses across Dallas, Texas.
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Molina Healthcare
Average Salary: $54,870
Molina Healthcare provides a solid salary for Retention Specialists. They work to improve the health of their members. The company operates in various locations across the United States.
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Buffalo Biodiesel Inc.
Average Salary: $54,000
Buffalo Biodiesel Inc. offers a good salary for Retention Specialists. They focus on sustainable energy solutions. The company operates in Buffalo, New York.
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Delta Defense
Average Salary: $44,000
Delta Defense provides a decent salary for Retention Specialists. They work in security and defense. The company operates in multiple locations across the United States.
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Varsity Tutors
Average Salary: $41,600
Varsity Tutors offers a fair salary for Retention Specialists. They focus on educational services. The company operates in various locations across the United States.
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Heart to Heart Home Care
Average Salary: $41,000
Heart to Heart Home Care provides a good salary for Retention Specialists. They focus on providing home care services. The company operates in multiple locations across the United States.
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RUI
Average Salary: $35,692
RUI offers a reasonable salary for Retention Specialists. They focus on research and development. The company operates in various locations across the United States.
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GRT Financial, Inc
Average Salary: $34,737
GRT Financial, Inc. provides a fair salary for Retention Specialists. They focus on financial services. The company operates in various locations across the United States.
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RNR Tire Express
Average Salary: $34,644
RNR Tire Express offers a decent salary for Retention Specialists. They focus on tire sales and services. The company operates in multiple locations across the United States.
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Majik Rent To Own
Average Salary: $32,000
Majik Rent To Own provides a fair salary for Retention Specialists. They focus on rent-to-own services. The company operates in various locations across the United States.
How to earn more as a Retention Specialist?
A Retention Specialist plays a key role in keeping employees happy and engaged. This role can lead to higher earnings through various means. One way is to gain more experience and expertise in the field. This can lead to promotions and higher salaries. Another way is to specialize in a particular industry or type of business. This can make a specialist more valuable to employers.
Networking and building relationships with other professionals can also lead to higher-paying opportunities. Attending industry events and joining professional organizations can help with this. Continuing education and obtaining certifications can also increase earning potential. These steps show a commitment to the profession and can lead to better job offers. Finally, seeking out roles in companies with strong retention programs can lead to higher salaries. These companies value the role and are willing to pay more for top talent.
Here are some factors to consider for earning more as a Retention Specialist:
- Gain more experience and expertise in the field.
- Specialize in a particular industry or type of business.
- Network and build relationships with other professionals.
- Continue education and obtain certifications.
- Seek out roles in companies with strong retention programs.