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Salary

How much does a Support Analyst make?

The average salary for a Support Analyst is $66,737 per year in the US.

Support analysts play a key role in many businesses. Their work helps keep operations running smoothly. The salary for a support analyst can vary. On average, they make about $66,737 each year. Some support analysts earn less, while others earn more. This depends on experience, skills, and location.

Here are some common salary ranges for support analysts:

  • 10% of support analysts earn $35,627 or less.
  • 25% earn between $35,627 and $44,079.
  • 50% earn between $44,079 and $60,983.
  • 75% earn between $60,983 and $86,339.
  • 90% earn between $86,339 and $111,696.

This data shows the range and average salary for support analysts. Understanding these figures can help job seekers set realistic expectations and goals.

View Support Analyst jobs nearby

What are the highest paying cities for a Support Analyst?

Colorado Springs, CO, offers high salaries for Support Analysts, with an average of $102,278. This makes it one of the top cities for those in this field. San Francisco, CA, and Seattle, WA, also provide excellent compensation, reflecting strong demand for support roles in tech hubs. Huntsville, AL, Springfield, IL, and Buffalo, NY, present competitive salaries, with averages around $90,000. These cities offer strong opportunities for those seeking good pay in their career.
Graph displaying highest paying cities salaries for Support Analyst jobs, highlighting Colorado Springs, CO with the highest at $102,278 and Cincinnati, OH with the lowest at $79,073.
  1. Colorado Springs, CO
    Average Salary: $102,278
    In Colorado Springs, working as a technical support professional means joining a tech-savvy environment with a strong focus on outdoor activities. Companies like Lockheed Martin offer great opportunities in this vibrant community. The city's tech sector is growing, making it an exciting place for those looking to advance their careers.
    Find Support Analyst jobs in Colorado Springs, CO


  2. San Francisco, CA
    Average Salary: $97,989
    San Francisco's tech scene is world-renowned, making it an exciting place for support professionals. Working here connects you with top-tier tech companies like Google and Salesforce. The fast-paced environment offers many opportunities to learn and grow. The city's culture of innovation adds to the rewarding experience.
    Find Support Analyst jobs in San Francisco, CA


  3. Seattle, WA
    Average Salary: $92,137
    Seattle is a hub for tech innovation, with giants like Amazon and Microsoft shaping the industry. Working as a support analyst here means being part of a dynamic and collaborative environment. The city's blend of professional opportunities and outdoor beauty makes it an attractive place to work and live.
    Find Support Analyst jobs in Seattle, WA


  4. Huntsville, AL
    Average Salary: $90,853
    Huntsville, known as 'Rocket City,' offers a unique blend of technology and tradition. Working in support here, especially with companies like NASA, provides a chance to be part of groundbreaking projects. The community is friendly, and the cost of living is reasonable, making it an ideal place for a balanced career.
    Find Support Analyst jobs in Huntsville, AL


  5. Springfield, IL
    Average Salary: $90,708
    Springfield offers a more laid-back pace with a strong focus on quality education and healthcare. Working as a support analyst here means being part of a close-knit community with opportunities at companies like State Farm. The city's commitment to public service and lower living costs adds to its appeal.
    Find Support Analyst jobs in Springfield, IL


  6. Buffalo, NY
    Average Salary: $87,664
    Buffalo combines a rich cultural heritage with a thriving tech scene. Working in support here offers opportunities with companies like HSBC. The city's affordability and friendly atmosphere make it a great place for professionals seeking a balance between work and life.
    Find Support Analyst jobs in Buffalo, NY


  7. Boston, MA
    Average Salary: $86,473
    Boston's historic charm meets modern tech innovation. Working as a support professional here means being part of a vibrant community with tech giants like Biogen. The city's prestigious universities and rich cultural life add to the appeal, making it a dynamic place to work.
    Find Support Analyst jobs in Boston, MA


  8. Hartford, CT
    Average Salary: $81,908
    Hartford offers a mix of business and culture. Working in support here means being part of a thriving insurance industry, with companies like Aetna. The city's accessibility and reasonable cost of living make it an attractive option for those looking for a stable career.
    Find Support Analyst jobs in Hartford, CT


  9. Chicago, IL
    Average Salary: $79,880
    Chicago's diverse economy offers many opportunities in support roles, especially in finance and tech. Working here means being part of a fast-paced, innovative environment with companies like JPMorgan Chase. The city's rich cultural scene and diverse community add to the experience.
    Find Support Analyst jobs in Chicago, IL


  10. Cincinnati, OH
    Average Salary: $79,073
    Cincinnati offers a blend of big-city opportunities and small-town charm. Working as a support professional here means being part of a growing tech sector with companies like Procter & Gamble. The city's affordability and strong sense of community make it an appealing place to work.
    Find Support Analyst jobs in Cincinnati, OH

What are the best companies a Support Analyst can work for?

Liberty Mutual Insurance, Booz Allen Hamilton, and HCA Healthcare offer some of the best pay for Support Analyst positions. With average salaries above $100,000, these companies provide competitive wages. Other notable companies include ICE MILLER LLP, U.S. Bank, and Citi, which offer salaries close to $90,000.
Graph displaying best paying company salaries for Support Analyst jobs, highlighting Liberty Mutual Insurance with the highest at $109,542 and City National Bank with the lowest at $69,749.
  1. Liberty Mutual Insurance
    Average Salary: $109,542
    Liberty Mutual Insurance provides Support Analyst roles across the U.S. These positions offer a competitive salary and comprehensive benefits. Employees work with various clients to resolve insurance-related issues and provide excellent customer service.


  2. Booz Allen Hamilton
    Average Salary: $103,473
    Booz Allen Hamilton offers Support Analyst positions in multiple locations, including Arlington, VA. The company values innovation and provides a collaborative work environment. Employees support various projects and help clients find solutions to complex challenges.


  3. HCA Healthcare
    Average Salary: $102,395
    HCA Healthcare provides Support Analyst positions nationwide, with major offices in Nashville, TN. The company focuses on patient care and offers a supportive workplace. Employees assist with technical support and ensure smooth operations for healthcare services.


  4. ICE MILLER LLP
    Average Salary: $90,000
    ICE MILLER LLP offers Support Analyst roles in Indianapolis, IN. The company specializes in legal and tax services. Employees provide technical support to legal professionals and ensure seamless operations within the firm.


  5. U.S. Bank
    Average Salary: $89,899
    U.S. Bank has Support Analyst positions available across the country. These roles focus on customer service and technical support. Employees work to resolve customer issues and enhance the overall banking experience.


  6. Citi
    Average Salary: $83,812
    Citi offers Support Analyst roles in New York, NY. The company is a global financial services leader. Employees support banking operations and help customers with financial needs, contributing to the bank’s success.


  7. The Cigna Group
    Average Salary: $82,724
    The Cigna Group offers Support Analyst positions in Bloomfield, CT. The company provides health services and insurance. Employees assist with customer inquiries and support various IT initiatives to ensure smooth operations.


  8. Deloitte
    Average Salary: $79,720
    Deloitte provides Support Analyst roles in various locations, including New York, NY. The company is a leader in audit and advisory services. Employees help clients with technology challenges and support various business operations.


  9. CGI
    Average Salary: $72,150
    CGI offers Support Analyst roles across the U.S. The company focuses on IT and consulting services. Employees provide technical support and assist with various business solutions to improve efficiency.


  10. City National Bank
    Average Salary: $69,749
    City National Bank provides Support Analyst positions in Los Angeles, CA. The bank offers a range of financial services. Employees support banking operations and help customers with their financial needs.

How to earn more as a Support Analyst?

A Support Analyst can increase earning potential with dedication and strategic planning. Focusing on skills and experience helps boost income. Developing a wide range of technical skills, such as proficiency with various software and systems, opens up higher-paying job opportunities. Gaining certifications in specific areas can also enhance marketability and lead to salary increases. Actively seeking out positions with better compensation and benefits is another key factor.

Networking within the industry and attending professional development events provides opportunities for salary negotiation and discovering new roles. Pursuing further education, such as a degree in a related field, can also lead to higher pay. By taking proactive steps and remaining dedicated to growth, a Support Analyst can significantly increase earning potential.

Here are five factors that can help a Support Analyst earn more:

  1. Skill Development: Learn new skills and technologies to become more valuable.
  2. Certifications: Obtain industry-recognized certifications to stand out.
  3. Experience: Gain experience in different roles to increase job opportunities.
  4. Networking: Build connections with professionals to learn about new job openings.
  5. Education: Pursue higher education to qualify for higher-paying jobs.

Currently 422 Support Analyst job openings, nationwide.

How's the job market for a Support Analyst in the US?

Learn what a Support Analyst does, how to become one, and understand the job outlook. Get simple steps to start your career as a Support Analyst today.
Position
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Support Analyst
422 Job Openings