How much does a Support Analyst make?
A Support Analyst helps people solve problems with technology. This job is important and can be found in many different companies. The average yearly salary for a Support Analyst is around $70,137. This means that most Support Analysts earn somewhere close to this amount each year.
The salary for a Support Analyst can vary based on experience and location. Some earn less, while others earn more. Here are some common salaries:
- 10% earn less than $37,570
- 25% earn less than $47,155
- 50% earn less than $56,739
- 75% earn less than $75,908
- 90% earn less than $104,662
What are the highest paying cities for a Support Analyst?

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Riverside, CA
Average Salary: $140,341
In Riverside, CA, you can find rewarding roles in tech companies like Amazon and eBay. With a strong focus on customer service, you'll help users navigate their products and services. The city's growing tech scene offers a dynamic environment for career growth.
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Colorado Springs, CO
Average Salary: $102,248
Colorado Springs, CO, is home to major firms such as Lockheed Martin and Northrop Grumman. Working here, you'll support clients with technical issues, ensuring smooth operations. The city's vibrant community and outdoor activities make it a great place to live and work.
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San Francisco, CA
Average Salary: $94,799
San Francisco, CA, offers exciting opportunities in tech giants like Google and Salesforce. You'll assist users with their tech needs, providing top-notch support. The city's innovative culture and beautiful landscapes create a unique work experience.
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Seattle, WA
Average Salary: $91,791
Seattle, WA, is known for tech companies like Microsoft and Amazon. As a support professional, you'll help users with their tech challenges. The city's progressive environment and stunning natural beauty make it an attractive place to work.
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Boston, MA
Average Salary: $82,875
Boston, MA, offers roles in companies like Fidelity and Charles Schwab. You'll provide excellent customer service, helping clients with their financial needs. The city's rich history and vibrant culture add to the rewarding work experience.
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Buffalo, NY
Average Salary: $82,331
Buffalo, NY, has companies like HSBC and KeyBank. You'll assist customers with their banking and financial needs. The city's affordable cost of living and friendly community make it a great place to work.
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Cincinnati, OH
Average Salary: $78,593
Cincinnati, OH, offers roles in companies like Procter & Gamble and Kroger. You'll support customers with their product inquiries. The city's strong sense of community and affordable living make it an ideal place to work.
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Salt Lake City, UT
Average Salary: $77,059
Salt Lake City, UT, is home to companies like Zions Bank and Vivint. You'll help customers with their banking and security needs. The city's beautiful outdoor settings and friendly community create a pleasant work environment.
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Sacramento, CA
Average Salary: $76,958
Sacramento, CA, offers roles in companies like Blue Shield and Wells Fargo. You'll assist customers with their insurance and banking needs. The city's growing tech scene and affordable living make it a great place to work.
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Chicago, IL
Average Salary: $76,734
Chicago, IL, has major companies like Allstate and Boeing. You'll provide excellent support to customers, helping them with their needs. The city's vibrant culture and diverse opportunities make it an exciting place to work.
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What are the best companies a Support Analyst can work for?

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PwC
Average Salary: $137,165
PwC offers exciting opportunities for Support Analysts. They work in various locations, including major cities like New York, San Francisco, and Chicago. PwC provides a dynamic environment where Support Analysts help with technical support and client services.
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SAIC
Average Salary: $105,555
SAIC is a top choice for Support Analysts. They operate in locations such as Falls Church, VA, and Reston, VA. At SAIC, Support Analysts play a key role in providing IT support and ensuring smooth operations for clients.
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Leidos
Average Salary: $102,504
Leidos offers competitive salaries for Support Analysts. They have offices in Reston, VA, and Chantilly, VA. Here, Support Analysts work on critical projects, providing essential technical support and enhancing client satisfaction.
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Booz Allen Hamilton
Average Salary: $102,412
Booz Allen Hamilton provides rewarding roles for Support Analysts. They are based in locations like McLean, VA, and Tysons, VA. Support Analysts at Booz Allen Hamilton help with IT support and contribute to the company's mission of innovation and security.
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U.S. Bank
Average Salary: $100,589
U.S. Bank offers a stable environment for Support Analysts. They operate in cities such as Minneapolis, MN, and San Francisco, CA. Support Analysts at U.S. Bank focus on providing excellent customer service and technical support.
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System One
Average Salary: $92,579
System One provides good opportunities for Support Analysts. They have offices in locations like Reston, VA, and Chantilly, VA. Here, Support Analysts work on various projects, ensuring clients receive top-notch technical support.
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HCA Healthcare
Average Salary: $92,559
HCA Healthcare offers a supportive environment for Support Analysts. They operate in cities such as Nashville, TN, and Miami, FL. Support Analysts at HCA Healthcare help with IT support, ensuring smooth operations for healthcare services.
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HealthONE
Average Salary: $89,440
HealthONE provides rewarding roles for Support Analysts. They are based in locations like Denver, CO, and Aurora, CO. Support Analysts at HealthONE focus on providing technical support and ensuring the best patient care services.
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General Dynamics Information Technology
Average Salary: $84,101
General Dynamics Information Technology offers competitive salaries for Support Analysts. They have offices in locations such as Falls Church, VA, and Chantilly, VA. Support Analysts here work on important projects, providing essential IT support and enhancing client satisfaction.
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Citi
Average Salary: $83,411
Citi provides good opportunities for Support Analysts. They operate in cities like New York, NY, and Tampa, FL. Support Analysts at Citi focus on providing technical support and ensuring smooth operations for financial services.
How to earn more as a Support Analyst?
A Support Analyst can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value. This leads to higher pay and better job opportunities. Improving skills and gaining certifications can open doors to higher-paying roles. Networking with industry professionals can also lead to better job offers.
Here are five factors to consider for earning more as a Support Analyst:
- Certifications: Earning certifications in relevant technologies can boost earning potential. Certifications show a commitment to the field and can lead to higher-paying jobs.
- Experience: Gaining experience in different areas of support can make a candidate more valuable. Experience with various systems and technologies can lead to higher pay.
- Networking: Building a strong professional network can lead to job opportunities that pay more. Attending industry events and connecting with others can open doors to better-paying roles.
- Skills Development: Continuously learning new skills can increase earning potential. Staying updated with the latest technologies and trends is crucial for a Support Analyst.
- Performance: Demonstrating excellent performance in current roles can lead to raises and promotions. High performance can make a candidate attractive for higher-paying positions.