How much does a Support Analyst make?
A Support Analyst helps people solve problems with technology. This job is important and can be found in many different companies. The average yearly salary for a Support Analyst is $68,766. This means that most Support Analysts earn between $37,000 and $131,073 each year.
The salary can change based on many things. These include the company, the location, and how much experience the Support Analyst has. Some Support Analysts start with lower salaries and earn more as they gain experience. Others may start with higher salaries if they have special skills or work in big cities where the cost of living is higher.
What are the highest paying cities for a Support Analyst?

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Riverside, CA
Average Salary: $143,911
In Riverside, tech companies thrive, offering many opportunities for those in customer support. With a strong presence of firms like Amazon and Qualcomm, professionals can expect dynamic work environments and chances for growth.
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Colorado Springs, CO
Average Salary: $103,216
Colorado Springs boasts a growing tech scene, making it a great place for support roles. Companies like Lockheed Martin and UCHealth provide stable environments and opportunities for career advancement.
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San Francisco, CA
Average Salary: $99,613
San Francisco is a hub for tech giants like Google and Salesforce. Working here means being part of a fast-paced industry with many chances to learn and grow.
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Seattle, WA
Average Salary: $92,102
Seattle is home to tech leaders like Microsoft and Amazon. Professionals in support roles can expect a vibrant community and numerous opportunities for professional development.
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Boston, MA
Average Salary: $86,552
Boston offers a mix of tech startups and established firms like IBM and Fidelity. The city's rich history and culture provide a unique backdrop for a rewarding career in support.
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Buffalo, NY
Average Salary: $84,751
Buffalo has a growing tech sector with companies like HSBC and Tops Markets. The city offers a lower cost of living and a welcoming community for support professionals.
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Springfield, IL
Average Salary: $79,875
Springfield provides a more relaxed pace with companies like State Farm and Boeing. It's a great place for those looking for a supportive work environment with room to grow.
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Chicago, IL
Average Salary: $78,240
Chicago is a major hub for tech and finance, with companies like Accenture and Boeing. The city offers a vibrant culture and many opportunities for career advancement.
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Portland, OR
Average Salary: $77,657
Portland is known for its progressive culture and tech startups. Companies like Nike and Intel offer dynamic work environments and chances for professional growth.
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Sacramento, CA
Average Salary: $77,452
Sacramento offers a balanced lifestyle with companies like Blue Shield of California and the State of California. The city provides a supportive environment for those in customer support.
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What are the best companies a Support Analyst can work for?

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PwC
Average Salary: $133,276
PwC offers exciting opportunities for Support Analysts. They work in various locations, including major cities like New York, London, and Sydney. PwC provides a dynamic environment where Support Analysts help with technical support and client services.
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Boeing
Average Salary: $113,067
Boeing is a global leader in aerospace. Support Analysts at Boeing assist with technical support and customer service. They work in locations such as Seattle, St. Louis, and Charleston. Boeing offers a chance to be part of innovative projects.
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Liberty Mutual Insurance
Average Salary: $108,900
Liberty Mutual Insurance provides a stable environment for Support Analysts. They work in locations like Boston, Denver, and Toronto. Support Analysts help with customer support and technical issues, ensuring smooth operations.
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Leidos
Average Salary: $106,002
Leidos offers diverse roles for Support Analysts. They work in locations such as Falls Church, San Diego, and Washington, D.C. Support Analysts provide technical support and help with project management, ensuring client satisfaction.
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SAIC
Average Salary: $105,555
SAIC provides opportunities for Support Analysts in various locations, including Chantilly, San Antonio, and San Diego. They assist with technical support and project management, ensuring smooth operations for clients.
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Booz Allen Hamilton
Average Salary: $102,327
Booz Allen Hamilton offers exciting roles for Support Analysts. They work in locations such as McLean, St. Louis, and San Antonio. Support Analysts help with technical support and client services, contributing to innovative projects.
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U.S. Bank
Average Salary: $96,727
U.S. Bank provides a stable environment for Support Analysts. They work in locations such as Minneapolis, Phoenix, and San Francisco. Support Analysts assist with technical support and customer service, ensuring smooth operations.
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HCA Healthcare
Average Salary: $92,684
HCA Healthcare offers opportunities for Support Analysts. They work in locations such as Nashville, Dallas, and Orlando. Support Analysts help with technical support and client services, contributing to patient care.
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System One
Average Salary: $92,579
System One provides a dynamic environment for Support Analysts. They work in locations such as Atlanta, Chicago, and Los Angeles. Support Analysts assist with technical support and project management, ensuring smooth operations.
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HealthONE
Average Salary: $89,440
HealthONE offers opportunities for Support Analysts. They work in locations such as Denver and Aurora. Support Analysts help with technical support and client services, contributing to patient care and hospital operations.
How to earn more as a Support Analyst?
A Support Analyst can find many ways to increase their earnings. By focusing on key areas, they can enhance their skills and value. This can lead to higher pay and better job opportunities. One important step is to gain more certifications. These can show employers that a Support Analyst has specialized knowledge. Another way is to work on improving customer service skills. This can make a Support Analyst more effective and valuable to their team.
Support Analysts can also look for opportunities to take on more responsibilities. This can include managing projects or training new team members. Doing so can lead to a higher position and salary. Networking with other professionals in the field can open doors to new job opportunities. Attending industry events and joining professional groups can help with this. Finally, staying updated with the latest technology and tools is crucial. This ensures that a Support Analyst can perform their job efficiently and effectively.
Here are five key factors to consider:
- Gain more certifications
- Improve customer service skills
- Take on more responsibilities
- Network with other professionals
- Stay updated with the latest technology



