How much does a Support Analyst make?
Support Analysts play a key role in helping organizations run smoothly. These professionals provide crucial assistance to both customers and internal teams. Their work often involves solving problems and answering questions. The average yearly salary for a Support Analyst stands at around $70,835. This figure reflects the important role these professionals play in keeping operations running efficiently.
Salaries for Support Analysts can vary based on experience and location. Those just starting out might earn around $37,000 per year. As experience grows, so does the salary. Experienced professionals can earn up to $143,000 annually. This wide range shows the potential for career growth and advancement. It also highlights the value employers place on skilled Support Analysts. Those who continue to develop their skills can look forward to better pay and opportunities over time.
What are the highest paying cities for a Support Analyst?
-
Colorado Springs, CO
Average Salary: $103,216
In Colorado Springs, tech enthusiasts thrive in a vibrant job market. Companies like Lockheed Martin offer exciting opportunities. You'll work on advanced projects, ensuring smooth operations and top-notch service.
Find Support Analyst jobs in Colorado Springs, CO
-
San Francisco, CA
Average Salary: $96,678
San Francisco buzzes with tech innovation. Major companies like Salesforce and Slack need skilled support analysts. You'll collaborate with top talent, resolving issues and enhancing user experience.
Find Support Analyst jobs in San Francisco, CA
-
Seattle, WA
Average Salary: $91,171
Seattle's tech scene is booming. Giants like Amazon and Microsoft create great opportunities. You'll support users, tackle challenges, and grow in a dynamic environment.
Find Support Analyst jobs in Seattle, WA
-
Boston, MA
Average Salary: $86,170
Boston's tech industry offers many chances. Companies like Liberty Mutual and Biogen seek support analysts. You'll help users with their needs, ensuring smooth operations.
Find Support Analyst jobs in Boston, MA
-
Buffalo, NY
Average Salary: $85,417
Buffalo's tech market is growing. Local companies provide a supportive work environment. You'll assist customers, resolve issues, and contribute to a thriving tech community.
Find Support Analyst jobs in Buffalo, NY
-
Springfield, IL
Average Salary: $83,869
Springfield's tech scene is on the rise. Companies here value skilled support analysts. You'll help users, solve problems, and be part of a supportive workplace.
Find Support Analyst jobs in Springfield, IL
-
Hartford, CT
Average Salary: $80,082
Hartford has a growing tech sector. Firms like Aetna and Travelers offer great roles. You'll provide top-notch support, helping users and contributing to a dynamic industry.
Find Support Analyst jobs in Hartford, CT
-
Cincinnati, OH
Average Salary: $78,530
Cincinnati's tech market is expanding. Companies like Kroger and Fidelity are hiring. You'll assist users, ensure smooth operations, and grow in a supportive environment.
Find Support Analyst jobs in Cincinnati, OH
-
Sacramento, CA
Average Salary: $78,359
Sacramento's tech industry is vibrant. Companies like Charles Schwab need support analysts. You'll help users, resolve issues, and be part of a dynamic tech scene.
Find Support Analyst jobs in Sacramento, CA
-
Chicago, IL
Average Salary: $77,811
Chicago offers many tech opportunities. Companies like Boeing and United Airlines seek support analysts. You'll assist users, resolve issues, and contribute to a thriving tech market.
Find Support Analyst jobs in Chicago, IL
What are the best companies a Support Analyst can work for?
-
PwC
Average Salary: $133,276
PwC offers Support Analysts dynamic roles that involve technical problem-solving and client support. They work in major cities across the US including New York, San Francisco, and Chicago.
-
Boeing
Average Salary: $113,067
Boeing provides exciting Support Analyst opportunities focusing on aerospace and defense tech. Employees can be found in locations like St. Louis, Seattle, and Charleston.
-
Liberty Mutual Insurance
Average Salary: $108,900
At Liberty Mutual Insurance, Support Analysts play a key role in customer service and technical support. They work in cities such as Boston, Denver, and Worcester.
-
Booz Allen Hamilton
Average Salary: $105,002
Booz Allen Hamilton offers Support Analyst roles that support various government projects. They operate in cities including McLean, Arlington, and Tysons Corner.
-
U.S. Bank
Average Salary: $100,756
U.S. Bank provides Support Analysts with opportunities in banking technology and customer service. They have locations across the US, including Minneapolis, San Francisco, and Phoenix.
-
HCA Healthcare
Average Salary: $97,504
HCA Healthcare offers Support Analyst roles with a focus on healthcare technology and patient support. They operate in cities such as Nashville, Orlando, and Dallas.
-
System One
Average Salary: $91,325
System One provides Support Analyst positions with a focus on IT and consulting services. They work in locations like McLean, Tysons Corner, and Ashburn.
-
HealthONE
Average Salary: $90,068
HealthONE offers Support Analyst roles that involve healthcare technology support. They operate in cities such as Denver and Aurora.
-
The Cigna Group
Average Salary: $87,613
The Cigna Group provides Support Analyst positions focused on health insurance and customer service. They work in cities like Bloomfield and Hartford.
-
Citi
Average Salary: $82,935
Citi offers Support Analyst roles that support banking and financial services. They operate in major cities such as New York, San Francisco, and London.
How to earn more as a Support Analyst?
Looking to increase earnings as a Support Analyst? Focus on these key areas to advance your career and boost your salary. Developing a strong set of skills is essential. Familiarity with various technical tools and software can make an analyst more valuable. Being knowledgeable in customer service techniques also helps in resolving issues quickly and efficiently. Gaining certifications in specialized areas can open up higher-paying positions. Networking within the industry builds connections that may lead to job opportunities. Continuous learning through workshops and courses keeps skills sharp and up-to-date.
Another way to earn more is by seeking promotions and taking on more responsibility. Look for opportunities to lead projects or take charge of new initiatives. Taking on additional duties can showcase leadership skills and dedication. Negotiating salary during job changes or performance reviews is important. Researching market rates ensures fair compensation. Changing employers to companies that offer higher salaries for similar roles is a strategy some consider. This move can lead to significant increases in income. Maintaining a positive attitude and strong work ethic can also improve chances of advancement and salary growth.
- Skill Development
- Certifications
- Networking
- Seeking Promotions
- Negotiating Salary
