Telephone Operator Salaries

1. Philadelphia, PA
   Average Salary: $201,826
   In Philadelphia, a role in communications offers a chance to work with major companies like Comcast and Independence Blue Cross. The city's rich history and vibrant culture provide a unique backdrop for a career in customer service.
   Find Telephone Operator jobs in Philadelphia, PA
   

   
   

2. Los Angeles, CA
   Average Salary: $201,614
   Los Angeles presents exciting opportunities in the entertainment industry. Working as a communication specialist here, you could connect with clients at top firms like Sony Pictures and Warner Bros. The city's dynamic atmosphere adds to the appeal of this role.
   Find Telephone Operator jobs in Los Angeles, CA
   

   
   

3. San Antonio, TX
   Average Salary: $171,653
   San Antonio offers a blend of tradition and modernity. Here, you can work with companies like AT&T and H-E-B. The city's strong economy and growing tech sector make it a great place for a career in communications.
   Find Telephone Operator jobs in San Antonio, TX
   

   
   

4. Charlotte, NC
   Average Salary: $171,636
   Charlotte is known for its financial sector. Working as a communication specialist, you might interact with clients at Bank of America and Wells Fargo. The city's growing tech industry adds to the diversity of opportunities.
   Find Telephone Operator jobs in Charlotte, NC
   

   
   

5. Houston, TX
   Average Salary: $156,916
   Houston's energy sector is a major employer. As a communication specialist, you could work with companies like ExxonMobil and Shell. The city's diverse culture and strong economy make it a vibrant place to work.
   Find Telephone Operator jobs in Houston, TX
   

   
   

6. Memphis, TN
   Average Salary: $150,991
   Memphis offers a mix of industries. Working here, you might connect with clients at FedEx and AutoZone. The city's rich musical heritage and warm community spirit add to the appeal of this role.
   Find Telephone Operator jobs in Memphis, TN
   

   
   

7. Indianapolis, IN
   Average Salary: $147,870
   Indianapolis is known for its automotive industry. Working as a communication specialist, you could interact with clients at companies like Eli Lilly and Cummins. The city's growing tech scene offers exciting opportunities.
   Find Telephone Operator jobs in Indianapolis, IN
   

   
   

8. Dallas, TX
   Average Salary: $138,101
   Dallas is a hub for business and technology. Working here, you might connect with clients at companies like AT&T and Texas Instruments. The city's vibrant culture and strong economy make it an attractive place to work.
   Find Telephone Operator jobs in Dallas, TX
   

   
   

9. Washington, DC
   Average Salary: $136,755
   Washington, DC offers a unique blend of politics and business. Working as a communication specialist, you might interact with clients at major firms like Lockheed Martin and the World Bank. The city's rich history and political influence add to the appeal.
   Find Telephone Operator jobs in Washington, DC
   

   
   

10. Chicago, IL
    Average Salary: $129,568
    Chicago is a major center for business and finance. Working here, you might connect with clients at companies like Boeing and JPMorgan Chase. The city's vibrant culture and strong economy make it an exciting place to work.
    Find Telephone Operator jobs in Chicago, IL
    

1. West Motor Freight
   Average Salary: $234,000
   West Motor Freight offers competitive salaries for Telephone Operators. They provide logistics services across the United States. Their operators handle a high volume of calls, ensuring smooth communication and service delivery.
   

   
   

2. Dispatching Enterprise Inc.
   Average Salary: $208,000
   Dispatching Enterprise Inc. pays its Telephone Operators well. They offer dispatching services in various locations. Their operators manage incoming calls and coordinate tasks efficiently.
   

   
   

3. CEVA Logistics
   Average Salary: $133,088
   CEVA Logistics provides a good salary for Telephone Operators. They operate globally, offering logistics services. Their operators handle customer inquiries and support logistics operations.
   

   
   

4. TEKsystems
   Average Salary: $132,629
   TEKsystems offers a solid salary for Telephone Operators. They provide IT and business solutions worldwide. Their operators assist with technical support and customer service.
   

   
   

5. Forward Air
   Average Salary: $117,827
   Forward Air pays its Telephone Operators a competitive salary. They offer freight services across the United States. Their operators handle logistics and customer inquiries.
   

   
   

6. GI ALLIANCE
   Average Salary: $34,570
   GI ALLIANCE provides a decent salary for Telephone Operators. They offer services in various locations. Their operators handle customer calls and support operations.
   

   
   

7. Texas Orthopedics
   Average Salary: $31,875
   Texas Orthopedics offers a good salary for Telephone Operators. They provide orthopedic services in Texas. Their operators manage patient calls and support medical services.
   

Telephone operators can find several ways to enhance their earnings and career prospects. By focusing on specific areas, they can increase their value to employers and potentially earn higher salaries. One key factor is gaining additional certifications. These can demonstrate a higher level of knowledge and skill, making the operator more attractive to potential employers. Another important factor is gaining experience in specialized areas, such as medical or legal call centers, where operators often earn more due to the complexity of the work.

Improving communication skills can also lead to higher earnings. Clear and effective communication helps operators handle calls more efficiently, which can lead to better performance reviews and raises. Networking within the industry can open up opportunities for higher-paying positions. Attending industry conferences and joining professional organizations can help operators connect with others in the field and learn about new opportunities. Finally, seeking out roles with more responsibility can lead to higher pay. Operators who take on additional duties, such as training new staff or managing a team, often find themselves in higher-paying positions.

Here are five factors to consider for earning more as a telephone operator:

1. Certifications: Obtain relevant certifications to demonstrate your expertise.
2. Specialized Experience: Gain experience in high-demand areas like medical or legal call centers.
3. Communication Skills: Improve your ability to communicate clearly and effectively.
4. Networking: Connect with others in the industry to learn about new opportunities.
5. Additional Responsibilities: Take on more duties to increase your value to employers.