How much does a Telephone Operator make?
Telephone operators play a crucial role in keeping businesses running smoothly. They handle calls, direct them to the right person, and sometimes even provide customer service. The average yearly salary for a telephone operator is around $140,498. This means they earn a good amount of money for their important work.
The salary for telephone operators can vary based on experience and location. Some operators start with a salary of about $27,000 a year. As they gain more experience, their salary can go up to $234,000 a year. This shows that with time and dedication, telephone operators can earn a very good living. It also highlights the value of their work in the industry.
What are the highest paying cities for a Telephone Operator?

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Los Angeles, CA
Average Salary: $194,864
In Los Angeles, a bustling hub of entertainment and business, professionals handle calls for major studios and tech companies. The city's diverse industries offer dynamic opportunities for those in communication roles. Companies like Warner Bros. and Sony Pictures provide a vibrant environment for career growth.
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Philadelphia, PA
Average Salary: $184,403
Philadelphia offers a mix of historical charm and modern business. Working here means connecting with a variety of clients, from healthcare providers to educational institutions. The city's strong healthcare sector, including hospitals like Penn Medicine, provides stable job prospects.
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Houston, TX
Average Salary: $168,538
Houston's energy sector drives demand for skilled operators. The city's booming economy offers a range of opportunities in oil and gas companies. Working here means being part of a fast-paced environment with significant career advancement potential.
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San Antonio, TX
Average Salary: $164,530
San Antonio's growing tech and healthcare sectors create a steady need for communication professionals. The city's family-friendly atmosphere makes it a great place to work. Major employers like AT&T and the University Health System offer diverse opportunities.
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Charlotte, NC
Average Salary: $162,799
Charlotte's financial industry is a major employer, offering many opportunities for those in communications. The city's welcoming environment and strong economy make it a great place to build a career. Companies like Bank of America and Wells Fargo provide a stable job market.
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Memphis, TN
Average Salary: $145,325
Memphis offers a blend of Southern hospitality and modern business. The city's logistics and healthcare sectors are growing, providing good job opportunities. Working here means being part of a community that values both work and life balance.
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Indianapolis, IN
Average Salary: $143,820
Indianapolis is known for its automotive industry and growing tech sector. The city offers a mix of traditional and modern job opportunities. Companies like Eli Lilly and Salesforce provide a dynamic work environment with good career prospects.
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Washington, DC
Average Salary: $133,271
Washington, DC, offers a unique blend of government and private sector jobs. Working here means being at the heart of national events and politics. The city's diverse industries, from tech to healthcare, provide many opportunities for career growth.
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Chicago, IL
Average Salary: $129,347
Chicago's diverse economy offers many opportunities for communication professionals. The city's bustling business environment and cultural attractions make it an exciting place to work. Major companies like Boeing and United Airlines provide diverse career paths.
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Dallas, TX
Average Salary: $128,610
Dallas's strong economy and business-friendly environment make it a great place for communication roles. The city's tech and healthcare sectors are growing, offering many job opportunities. Working here means being part of a vibrant and dynamic job market.
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What are the best companies a Telephone Operator can work for?

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Dispatching Enterprise Inc.
Average Salary: $250,162
Dispatching Enterprise Inc. offers rewarding Telephone Operator jobs. They provide excellent benefits and training. The company operates in major cities across the U.S., including New York, Los Angeles, and Chicago.
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West Motor Freight
Average Salary: $234,000
West Motor Freight is known for its high-paying Telephone Operator positions. They focus on customer service and communication. The company has locations in key areas such as Dallas, Atlanta, and Miami.
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CEVA Logistics
Average Salary: $134,262
CEVA Logistics provides Telephone Operator jobs with competitive salaries. They emphasize teamwork and efficiency. The company operates in several locations, including San Francisco, Seattle, and Houston.
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TEKsystems
Average Salary: $122,151
TEKsystems offers Telephone Operator jobs with a focus on technology and innovation. They provide growth opportunities and training. The company has locations in various cities, including Denver, Phoenix, and Boston.
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GI ALLIANCE
Average Salary: $35,378
GI ALLIANCE provides Telephone Operator jobs with a supportive work environment. They focus on customer satisfaction and communication. The company operates in several locations, including Minneapolis, Tampa, and Portland.
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Texas Orthopedics
Average Salary: $31,857
Texas Orthopedics offers Telephone Operator jobs with a focus on healthcare. They provide excellent benefits and training. The company operates in key locations such as Austin, Houston, and San Antonio.
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Excel Telemessaging
Average Salary: $30,000
Excel Telemessaging provides Telephone Operator jobs with a focus on communication. They offer a supportive work environment and training. The company operates in several locations, including Baltimore, Nashville, and Las Vegas.
How to earn more as a Telephone Operator?
Telephone operators can find several ways to increase their earnings. By focusing on key areas, they can enhance their skills and value. This can lead to higher pay and better job opportunities. One important factor is gaining experience in different areas of telephone operations. This can include customer service, technical support, and sales. Each area offers unique challenges and learning opportunities.
Another way to earn more is by getting additional certifications. These can show employers that a telephone operator has specialized skills. For example, certifications in computer software or communication systems can be very valuable. They can open doors to higher-paying positions. Also, taking courses in business communication or management can help. These courses can prepare telephone operators for leadership roles. This can lead to higher salaries and more responsibilities. Finally, networking with other professionals in the industry can help. It can lead to job referrals and insider tips on earning more.
Telephone operators can also increase their earnings by improving their performance. This means being efficient and effective in their work. Setting personal goals can help. For example, aiming to reduce call handling time or improve customer satisfaction. Another way is to seek out roles with more responsibilities. This can lead to higher pay. For instance, moving from a basic operator role to a supervisory position can make a big difference. Lastly, staying updated with the latest technology and trends can help. It ensures that telephone operators remain valuable to their employers.
In summary, telephone operators can earn more by:
- Gaining experience in different areas
- Getting additional certifications
- Improving performance and setting goals
- Seeking roles with more responsibilities
- Staying updated with technology and trends