Position
Salary

How much does a Telephone Operator make?

The average salary for a Telephone Operator is $111,634 per year in the US.

Telephone operators play a crucial role in businesses and organizations by handling calls and providing customer support. Their work helps keep operations running smoothly. These professionals can expect to earn an average yearly salary of about $111,634. This figure represents the combined income across various levels of experience and industries.

The salary for a telephone operator can vary significantly based on experience and location. Those just starting out might earn around $25,670. As experience grows, earnings increase. More seasoned operators can make up to $300,000 annually. Other factors like industry, company size, and specific job responsibilities also affect income. Companies in tech, finance, and healthcare often offer higher wages than those in other sectors.

Investing in further training and certifications can boost earning potential. Many telephone operators also enjoy benefits such as health insurance, paid time off, and retirement plans. These perks enhance the overall compensation package. For those seeking a stable career with good pay, becoming a telephone operator can be a rewarding choice.

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What are the highest paying cities for a Telephone Operator?

Philadelphia, PA, ranks at the top with an average salary of $220,739 for telephone operator jobs. Memphis, TN, and San Diego, CA, follow closely with average salaries of $197,388 and $187,777, respectively. Job seekers can expect competitive pay in these cities, offering good opportunities for telephone operators.
Graph displaying highest paying cities salaries for Telephone Operator jobs, highlighting Philadelphia, PA with the highest at $220,739 and Chicago, IL with the lowest at $143,892.
  1. Philadelphia, PA
    Average Salary: $220,739
    In Philadelphia, this role is key in connecting people through efficient communication. You can find opportunities with large companies like Comcast and Independence Blue Cross. They value strong customer service and technical skills.
    Find Telephone Operator jobs in Philadelphia, PA


  2. Memphis, TN
    Average Salary: $197,388
    Memphis offers a welcoming environment for those looking to work as a switchboard operator. Companies like FedEx and Methodist Le Bonheur Healthcare look for reliable candidates. This city emphasizes teamwork and clear communication.
    Find Telephone Operator jobs in Memphis, TN


  3. San Diego, CA
    Average Salary: $187,777
    San Diego provides a vibrant atmosphere for those in this field. Companies such as Qualcomm and Sharp HealthCare need skilled operators. They focus on maintaining smooth operations and good customer relations.
    Find Telephone Operator jobs in San Diego, CA


  4. Los Angeles, CA
    Average Salary: $178,904
    Los Angeles is a bustling city with many opportunities for telephone operators. Major employers like AT&T and Kaiser Permanente offer dynamic work settings. They value efficient handling of calls and a friendly demeanor.
    Find Telephone Operator jobs in Los Angeles, CA


  5. Indianapolis, IN
    Average Salary: $167,262
    In Indianapolis, this position is crucial for ensuring smooth communication. Companies such as Eli Lilly and Community Health Network seek dependable operators. They emphasize accuracy and customer service.
    Find Telephone Operator jobs in Indianapolis, IN


  6. San Antonio, TX
    Average Salary: $166,007
    San Antonio offers a range of options for those in this role. Key employers include Valero Energy and University Health System. They look for candidates who are detail-oriented and great with people.
    Find Telephone Operator jobs in San Antonio, TX


  7. Charlotte, NC
    Average Salary: $163,880
    Charlotte provides a supportive work environment for telephone operators. Companies like Bank of America and Duke Energy need skilled professionals. They value efficiency and strong interpersonal skills.
    Find Telephone Operator jobs in Charlotte, NC


  8. Houston, TX
    Average Salary: $161,432
    Houston is a key city for this profession, with many opportunities available. Major companies like Enron and Harris Health System offer varied experiences. They focus on reliability and customer satisfaction.
    Find Telephone Operator jobs in Houston, TX


  9. Denver, CO
    Average Salary: $145,765
    In Denver, this role is essential for keeping communication lines open. Employers such as UCHealth and Comcast look for dedicated operators. They value good communication skills and attention to detail.
    Find Telephone Operator jobs in Denver, CO


  10. Chicago, IL
    Average Salary: $143,892
    Chicago offers a dynamic work environment for telephone operators. Major companies like United Airlines and Advocate Aurora Health seek skilled candidates. They emphasize efficiency and strong customer service.
    Find Telephone Operator jobs in Chicago, IL

What are the best companies a Telephone Operator can work for?

CEVA Logistics offers one of the highest salaries for Telephone Operator jobs, averaging around $551,533. Page Transportation & Page E.T.C. also provides competitive pay, with an average salary of $300,000. These companies value skilled operators and reward them with attractive compensation packages.
Graph displaying best paying company salaries for Telephone Operator jobs, highlighting CEVA Logistics with the highest at $551,533 and Genesis Intermodal Services, LLC with the lowest at $64,318.
  1. CEVA Logistics
    Average Salary: $551,533
    CEVA Logistics offers promising opportunities for Telephone Operators. They serve clients in over 150 countries. Key locations include New York, Paris, and Shanghai. The role involves handling customer inquiries and managing logistics operations efficiently.


  2. Page Transportation & Page E.T.C.
    Average Salary: $300,000
    Page Transportation & Page E.T.C. provide a stable environment for Telephone Operators. They focus on transportation and logistics services in the USA and Canada. Key locations are Dallas, Los Angeles, and Toronto. This role supports smooth communication and logistics coordination.


  3. Maersk
    Average Salary: $232,315
    Maersk is a leading global shipping company. They offer excellent salaries for Telephone Operators. Key locations include Copenhagen, Singapore, and New York. This role supports the company’s global shipping and logistics operations, ensuring effective communication.


  4. Forward Air
    Average Salary: $115,875
    Forward Air provides a range of logistics services across the USA. They offer competitive salaries for Telephone Operators. Key locations include Knoxville, Houston, and Salt Lake City. This role involves handling customer queries and managing logistics tasks efficiently.


  5. Genesis Intermodal Services, LLC
    Average Salary: $64,318
    Genesis Intermodal Services, LLC offers entry-level opportunities for Telephone Operators. They focus on intermodal transportation services in the USA. Key locations include Atlanta, Chicago, and Miami. This role supports customer service and logistics coordination.

How to earn more as a Telephone Operator?

A telephone operator can find several ways to increase their earnings. They can focus on enhancing their skills, gaining certifications, and expanding their experience. By taking these steps, they can become more valuable to their employer and open up opportunities for higher pay.

Consider the following strategies to improve earnings as a telephone operator:

  1. Certifications: Obtain relevant certifications to stand out. Certifications in customer service or specific software can set you apart.
  2. Experience: Gain experience by working in various roles. Each new experience adds to your skill set and makes you more versatile.
  3. Skills: Develop strong communication and problem-solving skills. Being able to handle calls effectively can lead to promotions or bonuses.
  4. Networking: Connect with other professionals in the industry. Networking can lead to job opportunities and insider tips on salary negotiations.
  5. Continuous Learning: Stay updated with the latest trends and technologies. Being knowledgeable can help you perform better and seek higher-paying positions.

Currently 149 Telephone Operator job openings, nationwide.

How's the job market for a Telephone Operator in the US?

Learn what a Telephone Operator does, how to become one, and understand the job outlook. Get simple steps to start your career as a Telephone Operator today.
Position
Overview
Telephone Operator
149 Job Openings