Company
Overview

About Aflac

https://www.aflac.com/
Insurance
10977 Employees
Type: Company - Public
Columbus, GA
Aflac offers various insurance products to support people in their daily lives. Their primary focus is on supplemental insurance, which helps cover out-of-pocket costs that regular health insurance might not fully cover. Aflac’s mission is to provide financial protection so that individuals can concentrate on their recovery and well-being. The company operates in several countries, including the United States, Japan, and China, offering a wide range of policies to meet diverse needs. Aflac prides itself on excellent customer service and aims to make the claims process as simple and quick as possible. They employ a large team of professionals dedicated to helping customers understand their insurance options and choose the best plans. Aflac values innovation and is committed to improving their products and services continuously. They encourage feedback from their customers to ensure they meet the evolving needs of the community.

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What are people saying about working at Aflac?

Aflac offers flexible hours and good benefits across various roles, but employees frequently cite challenges such as high commission expectations and limited support. Mixed reviews highlight both the rewarding aspects of helping others and the demanding, often sales-focused, nature of the work.

Aflac Reviews

Flexible hours and earning potential, but challenging start

04/14/2026 - Crown Point, IN


Pros

Set your own hours, can make lots of money, great networking opportunities.


Cons

No base pay, will be a grind in the beginning, tough to budget your life as you are starting out.

Management does not plan for attrition

04/03/2026 - Columbus, GA


Pros

Pay is competitive, 401k and bonus twice per year of about 2% per bonus if you do well. Remote work unless you live near an office. Flexibility when needed.


Cons

HORRIBLE dental insurance. Overload of cases, teams are continually understaffed. Management does not plan ahead and does not manage attrition. Promising clients more than we can do with our barebones teams. Managers demand more than you can possibly do in a work day causes frustration and burnout in teams.

Team growth opportunities overshadowed by micromanagement and layoffs

04/18/2026 - Columbus, GA


Pros

The friends I made there.


Cons

Getting laid off right before retirement. Giving up family time to work constant overtime that was not compensated due to being a salaried employee. Constant micromanaging and being targeted when concerns were brought up. I use to love this company and what it stood for. Now it just stands for outsourcing jobs and not caring about employees. We are all just a number and not family like they claim.

Good earning potential, but success takes time

04/12/2026 - Shreveport, LA


Pros

Pretty solid opportunity to earn a good amount of money.


Cons

Takes some time to see success if you’re inexperienced in sales.

Strong Culture Lots of Opportunity

04/21/2026 - Kansas City, KS


Pros

Culture is strong within the organization


Cons

Management opportunity is given to sales talent and people management and sales success are 2 different skill sets

Fantastic Company easygoing culture

03/06/2026 - New York, NY


Pros

Very relaxed work environment, managers are great and friendly, pay is fair, and they give housing stipend.


Cons

N/a Great company no complaints on my end

N/A

03/18/2026 - New York, NY


Pros

choose your own hours, hybrid


Cons

only pay is commission, not a lot of help

Chill

03/11/2026 - null


Pros

learned to communicate effectively and efficently


Cons

Unpaid and purely commission based

Good Money If you make it work

03/02/2026 - Columbia, SC


Pros

Flexible you can work as much as you like, recurring revenue as long as you check in


Cons

They act like there’s a book of business but it’s fully cold calling door to door

Decent work space

03/19/2026 - Erie, PA


Pros

- Flexible hours + Can create your own schedule- If you have a good RSC, they can help you out a lot- Sometimes will be given accounts


Cons

- Need to be very hard-working, and be able to work weird hours sometimes- If you have a bad RSC then you will have to carry a lot more weight- Accounts given will sometimes be dead- Generate your own leads

Supportive culture, but pay isn't competitive

03/28/2026 - Columbus, GA


Pros

Great place to work with smart and caring people, they focus not only on the work they do, they also focus on YOUR career development, supportive and transparent, love to work for this company


Cons

Pay is not competitive and Columbus GA is not the best location

Good Experience

03/04/2026 - Bloomington, IN


Pros

It was a good experience to get my feet wet. I had a summer filled with approaching businesses and making cold calls. I had to find my own leads most of the time. It was a great experience of sales calls and learning the sales process.


Cons

It is commission only, which makes it difficult to get started.

Not for beginners

03/21/2026 - Manhattan


Pros

Good work life balence, you get to choose when to workIf you dont make appointments with the decision maker and actually sell them the product, there is no commission and no pay


Cons

Managers do not care about the performance of their mentee, and people dont tend to talk in that high pressure working environment. They only focus on themselves and they dont really help you with the skills you need to excel at this job other than continue making phone calls.. 0 space for professional advancement

Iffy

02/17/2026 - Houston, TX


Pros

There is good flexibility available


Cons

The leadership and opportunity - not much

Culture disconnect

02/24/2026 - null


Pros

Many years of experiences in industry


Cons

Customer & management standards diminished



Page 1
Pie chart of the distribution of reviews for Aflac. 8.0% of reviews are 'Neutral'. 14.5% of reviews are 'Negative'. 36.2% of reviews are 'Positive'. 41.3% of reviews are 'Mixed'.

What are popular careers at Aflac?

  1. Insurance Agent
    Insurance agents help people find and manage insurance plans. They explain policies and assist with claims.
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  2. Agent
    Agents work with clients to understand their insurance needs. They offer advice and recommend the best plans.
    Find Agent jobs


  3. Enrollment Specialist
    Enrollment specialists guide people through the insurance enrollment process. They ensure clients understand and select suitable plans.
    Find Enrollment Specialist jobs


  4. Sales Professional
    Sales professionals sell insurance products. They identify potential clients and explain the benefits of various insurance plans.
    Find Sales Professional jobs


  5. Account Manager
    Account managers handle client accounts. They ensure customers are satisfied and address any questions or concerns they may have.
    Find Account Manager jobs


  6. Benefits Specialist
    Benefits specialists explain insurance benefits to clients. They help clients understand what is covered and how to use their plans.
    Find Benefits Specialist jobs


  7. Account Representative
    Account representatives manage client relationships. They work to meet clients' needs and maintain a positive connection.
    Find Account Representative jobs


  8. Representative
    Representatives assist clients with their insurance needs. They provide information and help clients choose the right plans.
    Find Representative jobs


  9. Sales Associate
    Sales associates sell insurance products. They work with clients to find the best options and explain the coverage details.
    Find Sales Associate jobs


  10. Software Engineer
    Software engineers develop software solutions. They write code and test software to ensure it runs smoothly and meets users' needs.
    Find Software Engineer jobs

Where is Aflac hiring?

  1. Birmingham, AL
    In Birmingham, work in a vibrant community that values growth and innovation. Enjoy a strong sense of teamwork and opportunities to make a real difference for clients.
    Find jobs in Birmingham, AL


  2. Columbus, GA
    Columbus offers a welcoming atmosphere with a mix of urban and suburban living. Enjoy a supportive work culture where collaboration and personal development are key.
    Find jobs in Columbus, GA


  3. Appleton, WI
    Appleton provides a friendly environment with a strong focus on community. Benefit from a collaborative workplace and the chance to grow with a supportive team.
    Find jobs in Appleton, WI


  4. Houston, TX
    Houston combines a dynamic energy with diverse opportunities. Work in a fast-paced environment where innovation is encouraged and career advancement is supported.
    Find jobs in Houston, TX


  5. Farmington, CT
    Farmington offers a close-knit community with a professional setting. Experience a culture of teamwork and dedication to providing exceptional service.
    Find jobs in Farmington, CT


  6. New York, NY
    New York City brings endless opportunities to those who thrive in a bustling environment. Enjoy a vibrant work culture and the chance to make a significant impact.
    Find jobs in New York, NY


  7. Columbia, SC
    Columbia provides a balanced lifestyle with a growing business environment. Work in a supportive setting that values both personal and professional growth.
    Find jobs in Columbia, SC


  8. Chantilly, VA
    Chantilly offers a professional atmosphere with easy access to major hubs. Enjoy a culture that emphasizes teamwork and continuous learning.
    Find jobs in Chantilly, VA


  9. Bessemer, AL
    Bessemer provides a close-knit community with a focus on innovation. Experience a work environment that values collaboration and personal development.
    Find jobs in Bessemer, AL


  10. Waco, TX
    Waco combines a small-town feel with big-city opportunities. Work in a supportive environment that encourages growth and community involvement.
    Find jobs in Waco, TX

What are similar companies to Aflac?

  1. MassMutual
    MassMutual is a long-standing insurance company offering life insurance, disability insurance, and retirement plans. They have offices in Massachusetts, New York, and other parts of the United States. MassMutual focuses on providing financial security for families and businesses.


  2. Northwestern Mutual
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  3. MetLife
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  4. Transamerica
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  5. The Hartford
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  6. American Family Insurance
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  7. Lincoln Financial Group
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  8. Unum
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  9. Assurant
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