Company
Overview

About Best Buy

bestbuy.com
Retail
125000 Employees
Type: Company - Public
Richfield, MN
Best Buy is a well-known electronics and appliance retailer. The company offers a wide range of products, from computers and smartphones to home appliances and gaming consoles. Established in 1966, Best Buy has built a reputation for providing top-notch customer service and expert advice. The company operates numerous physical stores across the United States, Canada, and Mexico, as well as an e-commerce platform that makes shopping convenient and easy. Best Buy also offers installation services and extended warranties for many products, ensuring customer satisfaction. Best Buy takes pride in its Geek Squad, a team of highly trained professionals who offer support for technology products. Whether someone needs help setting up a new device or troubleshooting an issue, Geek Squad is ready to assist. Best Buy is committed to making technology accessible and understandable for everyone. The company regularly hosts in-store events and online classes to help customers get the most out of their tech purchases.

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What are people saying about working at Best Buy?

Working at Best Buy offers opportunities to learn about tech products, a supportive team environment, and flexible scheduling, though employees often face the pressure to upsell credit cards and memberships, and work irregular hours.

Best Buy Reviews

A normal part time job

04/18/2025 - Lake Forest, CA


Pros

It's great for students and young adults who need money. My coworkers were good people, and I never had a problem with management. I enjoyed helping customers find the products they needed. The lack of a commission system made me feel like I could help them find the right product for their use case.


Cons

Dealing with customer complaints was always the low point of my day. If you work the sales floor, you'll need a good pair of shoes because it's a lot of walking. Selling credit cards and their subscription service made me feel like I was scamming people. I never could get over it.

Excellent place to work

04/18/2025 - Roanoke, VA


Pros

A good team-based environment, supportive leadership, and competitive pay. Best Buy is also an environment where you can learn a variety of skills to provide the best possible customer experience for people who want to stay up-to-date with the latest tech.


Cons

None that I can think of

It was ok

04/18/2025 - Howell, NJ


Pros

It’s a decent job. Pays good and hours are reasonable


Cons

Micromanaging and high sales pressure

no complaints

04/20/2025 - Milwaukee, WI


Pros

good job with good benefits for part time


Cons

very pushy on credit cards and memberships

Entry-Level Tech Job

04/21/2025 - Rockville, MD


Pros

Employee discounts on tech products are a huge perk.Flexible scheduling for students or part-time workers.Hands-on tech experience with troubleshooting and customer service.


Cons

Pay could be higher for the cost of living in Rockville.Busy retail environment can be stressful during holidays.Limited raises—merit increases are small unless promoted.Some difficult customers—requires patience and problem-solving.Repetitive tasks (e.g., check-ins, basic diagnostics).

Generally not good

04/21/2025 - Charlottesville, VA


Pros

Decent pay for the area.


Cons

Like most big retail you do not matter you are an employee number and goals do not match the territory

Good Starter Job

04/21/2025 - Wilmington, DE


Pros

Opportunity to learn about a lot of tech products, ability to learn how to work with different types of customers, practice on troubleshooting a variety of devices


Cons

Hours change depending on the season, managers pressuring to upsell or pitch programs that may not be in the best interest of the customer.

good place to work but high expectations

04/22/2025 - Peoria, IL


Pros

- Flexible hours- Management can be cool sometimes- Schedule is usually flexible


Cons

- High expectations for sales- Hours cut if you don't sell well- No commission made from anything

Great Start to Career In Tech

04/22/2025 - Chesterfield, MO


Pros

Tech is ever-changing, and BBY is a great place to learn sales techniques and all about the latest and greatest technologies


Cons

Retail requires open availability. Be ready to work weekends and holidays.

Great People,

04/22/2025 - Yakima, WA


Pros

Full of life, lots of fun being the best, constantly pushing to hit metrics, great management.


Cons

Same issues as any other large corp- only concern is money on anything above store level.

It’s chill

04/22/2025 - Daytona Beach, FL


Pros

It’s chill to work here


Cons

Not in holiday season there’s fewer hours. To be expected tho

It’s cool

04/22/2025 - Baton Rouge, LA


Pros

Good college job to build your resume


Cons

Not many pay raise opportunities within lower roles. You’ll have to promote. I don’t like that to get medial benefits as a part timer you have to work almost full time hours.

It was a good job

04/22/2025 - Avondale, AZ


Pros

Good job, good people.As Advanced repair, you sit in the back fixing computers.


Cons

Customers yell at you sometimes.

Good job

04/22/2025 - West Palm Beach, FL


Pros

discount and atmosphere were great


Cons

pay was not that great

Part time

04/22/2025 - Charlotte, NC


Pros

Easy job nice people to work with


Cons

Don’t really have any cons



Page 1
Pie chart of the distribution of reviews for Best Buy. 6.4% of reviews are 'Neutral'. 12.3% of reviews are 'Negative'. 32.7% of reviews are 'Positive'. 48.5% of reviews are 'Mixed'.

What are popular careers at Best Buy?

  1. Warehouse Associate
    Warehouse Associates work in a fast-paced environment. They receive, stock, and prepare products for delivery. This role requires strong attention to detail.
    Find Warehouse Associate jobs


  2. Agent
    Agents handle customer service inquiries. They provide solutions to technical problems and assist with product questions. This role requires excellent communication skills.
    Find Agent jobs


  3. Home Theater Specialist
    Home Theater Specialists advise customers on the best home entertainment systems. They offer personalized recommendations to meet customer needs. This role requires product knowledge and sales skills.
    Find Home Theater Specialist jobs


  4. Repair Technician
    Repair Technicians diagnose and fix electronic devices. They work with a variety of products, from computers to home appliances. This role requires technical skills and problem-solving abilities.
    Find Repair Technician jobs


  5. Shop Helper
    Shop Helpers assist customers by stocking shelves and organizing displays. They also help with customer inquiries and transactions. This role requires a friendly demeanor and organizational skills.
    Find Shop Helper jobs


  6. Delivery Driver
    Delivery Drivers transport products to customers' homes. They ensure timely and safe deliveries. This role requires a valid driver's license and reliability.
    Find Delivery Driver jobs


  7. Driver Helper
    Driver Helpers assist delivery drivers with loading and unloading products. They also help with organizing deliveries. This role requires physical stamina and teamwork skills.
    Find Driver Helper jobs


  8. Installation Technician
    Installation Technicians set up and test electronic devices for customers. They ensure that products work properly at the installation site. This role requires technical skills and customer service abilities.
    Find Installation Technician jobs


  9. Merchandise Processor
    Merchandise Processors receive and inspect incoming products. They update inventory records and ensure products are ready for sale. This role requires attention to detail and accuracy.
    Find Merchandise Processor jobs


  10. Asset Protection Associate
    Asset Protection Associates monitor store operations to prevent theft and fraud. They work to protect both customers and company assets. This role requires vigilance and problem-solving skills.
    Find Asset Protection Associate jobs

Where is Best Buy hiring?

  1. Minneapolis, MN
    Minneapolis offers a vibrant community for tech enthusiasts. Working here allows for dynamic projects and a chance to engage with a knowledgeable crowd. The city's commitment to innovation aligns well with a forward-thinking workplace.
    Find jobs in Minneapolis, MN


  2. Houston, TX
    Houston's diverse and growing economy provides an excellent environment for professional growth. The city's energy industry and tech sector present exciting opportunities. Employees can enjoy a vibrant culture and a supportive work atmosphere.
    Find jobs in Houston, TX


  3. Austin, TX
    Austin boasts a thriving tech scene and a vibrant arts community. Working here means being at the heart of innovation and creativity. The city offers a welcoming environment with plenty of opportunities for collaboration and growth.
    Find jobs in Austin, TX


  4. San Antonio, TX
    San Antonio combines a rich cultural heritage with a strong business environment. Working here provides a balance of tradition and modernity. The city offers a supportive community and a variety of professional opportunities.
    Find jobs in San Antonio, TX


  5. Charlotte, NC
    Charlotte is known for its financial industry and rapid growth. Working here offers stability and a chance to be part of a dynamic financial hub. The city's business-friendly atmosphere fosters professional development.
    Find jobs in Charlotte, NC


  6. Bolingbrook, IL
    Bolingbrook offers a suburban setting with easy access to Chicago. Working here means enjoying a quiet lifestyle with convenient access to a major city. The community is close-knit and supportive.
    Find jobs in Bolingbrook, IL


  7. Los Angeles, CA
    Los Angeles provides a diverse and bustling environment. Working here offers the chance to engage with a creative and dynamic workforce. The city’s entertainment industry and tech scene offer unique opportunities.
    Find jobs in Los Angeles, CA


  8. Fort Lauderdale, FL
    Fort Lauderdale’s warm climate and coastal lifestyle make it an attractive place to work. The city’s tourism and tech industries provide a vibrant work environment. Employees enjoy a relaxed atmosphere with plenty of outdoor activities.
    Find jobs in Fort Lauderdale, FL


  9. Louisville, KY
    Louisville offers a mix of urban and small-town charm. Working here means being part of a growing community with a strong focus on education and innovation. The city provides a welcoming environment for professionals.
    Find jobs in Louisville, KY


  10. Miami, FL
    Miami's diverse and multicultural environment offers a unique workplace experience. Working here means being part of a vibrant community with a strong focus on hospitality and technology. The city's dynamic atmosphere fosters professional growth.
    Find jobs in Miami, FL

What are similar companies to Best Buy?

  1. Sam's Club
    Sam's Club is a membership-based warehouse club that offers a wide range of products, including electronics, apparel, and groceries. It operates numerous locations across the United States and Puerto Rico. Many members value the bulk purchasing options and quality selection.


  2. Walgreens
    Walgreens is a leading pharmacy chain offering health and wellness products. With stores in the United States and internationally, it provides prescription services, health consultations, and a variety of consumer goods. The company is known for its convenient locations and expert staff.


  3. Rite Aid
    Rite Aid is a pharmacy chain providing health and wellness services across the United States. It offers a range of products including medications, beauty items, and health supplies. Rite Aid stores are typically found in communities nationwide, making access convenient for many.


  4. Sears
    Sears is a well-known retail company offering a variety of products such as appliances, clothing, and home goods. While it has reduced its brick-and-mortar presence, it continues to operate online and in select locations. Known for its diverse product range, Sears aims to provide quality items at competitive prices.


  5. Fry's Electronics
    Fry's Electronics is a retailer specializing in electronics and technology products. It provides a range of consumer electronics, computer equipment, and accessories. Fry's stores can be found in several western states, and the company is known for its knowledgeable staff and extensive product selection.


  6. CVS Health
    CVS Health operates a large pharmacy chain offering health services, prescription drugs, and health products. With numerous locations across the United States, CVS Health is well-known for its accessible pharmacies and convenient MinuteClinic services for minor health needs.


  7. Newegg
    Newegg is an online retailer specializing in computer hardware, electronics, and consumer tech products. While it operates primarily online, it provides a vast selection of products. Newegg is favored by tech enthusiasts for its competitive pricing and extensive product range.


  8. Target
    Target is a popular retail chain offering a wide array of products including clothing, home goods, and groceries. With stores across the United States, Target is known for its affordable prices and convenient shopping experience. The company aims to provide a one-stop shopping experience for many families.


  9. Micro Center
    Micro Center is a specialty retailer focusing on computer hardware, electronics, and tech accessories. It operates several physical locations and an online store. Micro Center is highly regarded in the tech community for its expert staff and extensive product selection.


  10. Walmart
    Walmart is a global retail giant offering a vast range of products including groceries, electronics, and clothing. With thousands of stores in multiple countries, Walmart is known for its low prices and wide selection. The company provides a convenient shopping experience for many consumers worldwide.

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