Company
Overview

About Best Buy

http://jobs.bestbuy.com
Retail-General
71692 Employees
Type: Company - Public Company
Richfield, MN
Best Buy is a well-known electronics retailer with a strong reputation for quality products and excellent customer service. Founded in 1966, the company has grown to serve millions of customers across North America through its physical stores and online platforms. Best Buy offers a wide range of products, including computers, smartphones, home appliances, and entertainment systems, ensuring that customers find everything they need under one roof. The company's knowledgeable staff and commitment to customer satisfaction make it a trusted choice for anyone looking to purchase electronics or tech gadgets. In addition to providing top-notch products, Best Buy also offers valuable services to its customers. These include Geek Squad, a team of experts who help with tech support, device setup, and protection plans. Best Buy’s Trade-In program allows customers to recycle old electronics and receive credit towards new purchases, promoting sustainability and cost savings. The company prides itself on creating a welcoming environment where customers can discover new technology and get the support they need to make informed decisions.

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What are people saying about working at Best Buy?

Working at Best Buy offers a generally positive work environment with supportive team dynamics and valuable learning opportunities, though it often comes with challenges such as limited growth potential and pay issues, alongside varying degrees of management effectiveness across different locations.

Best Buy Reviews

Enjoyable work with tools, but pay could improve

08/31/2026 - null


Pros

Great job if you enjoy this type of work. Especially if you like working alone. Provided tools and other necessities.


Cons

A lot of work to handle to be honest and pay not the best for compensation

Enjoyable environment with insightful educational benefits

08/31/2026 - Windsor, ON


Pros

benefits, environment, educational, enjoyable, insightful


Cons

pressuring, restrictive, repetitive, pay, inconvenient

It’s whatever

08/30/2026 - Peabody, MA


Pros

Discounts and people are amazing


Cons

Some micromanagement and immature management but it’s retail.

Enjoyable environment but suffers from poor management

08/30/2026 - Salem, OR


Pros

Fun at times, meeting new people, experience


Cons

Terrible management depending on your location, Hypocrisy with some higher leadership, extreme micro management, their way or the highway mentality.

Easy entry to sales, but no rewards for overperformance

08/30/2026 - Tampa, FL


Pros

Easy entry to sales with no pressure on your paycheck for poor performance or slow days


Cons

No benefit to over performing. Hitting Double my goal for rev/Hr and maintaining other KPIs and still get paid as if i did the minimum

Relaxed job with good management, but low pay pressure

08/29/2026 - Montreal, QC


Pros

Relax job, good manager, good for sale skills and social skills.


Cons

Minimum wage. no commission at all but you have sales and insurance objectives. Some pressure from the managers to achieve those objectives.

Inclusive culture but uncertainty with retail landscape

08/29/2026 - Richfield, MN


Pros

Inclusive culture with opportunities to move laterally or vertically to go wherever you'd like your career to go.


Cons

Leadership changes are somewhat frequent and you can definitely feel stagnant in your role after some time.

Collaboration and management shine despite communication issues

08/28/2026 - Webster, TX


Pros

Good collaboration with co-workersGood management


Cons

Miscommunication at times between customer service linesoutsourced call center

Good learning opportunities, but limited advancement options

08/28/2026 - Bloomingdale, IL


Pros

discount, building experience, opportunities to learn


Cons

no health benefits for part-time employees, hard to advance out of retail positions

Great work environment, but limited vacation time

08/28/2026 - Countryside, IL


Pros

Great work environment and experience


Cons

Not enough vacation time for me

Stay away from the Best Buy on Edgewood

08/27/2026 - Atlanta, GA


Pros

There weren’t any pros! Not a single one!


Cons

This list so extensive I don’t even have the patience to type out everything wrong with working at bestbuy

Supportive team environment, but corporate disconnect exists

08/27/2026 - null


Pros

Good team environment with ability to learn and be developed.


Cons

There seemed to be a disconnect between corporate and store level.

Decent pay, but management struggles with transparency and innovation

08/26/2026 - San Antonio, TX


Pros

- Somewhat decent Pay- Pre-existing systems- Location


Cons

- Senior management has difficulties correcting issues preemptively- lack of ability to innovate with newer effective processes to maintain revenue.- Lack of transparency - This site in particular is treated as second rate citizens a majority of management has already left for other opportunities with no official announcements. This location will most likely be closed Q2 of 2027.

Enjoyable work environment but poor HR support

08/25/2026 - Syracuse, NY


Pros

Good discounts, nice co workers, good pay at the time, fun work environment, great experiences and training programs


Cons

Insurance was terrible, had a really high rate. HR was a very impersonal and apathetic system that did not serve the employees best interest. Good manager for a while but got swapped with a terrible one.

Great colleagues, but lacking external connections

08/25/2026 - Vancouver, BC


Pros

Very good people around, easy to work with


Cons

need more externel team connections



Page 1
Pie chart of the distribution of reviews for Best Buy. 6.6% of reviews are 'Neutral'. 12.6% of reviews are 'Negative'. 33.3% of reviews are 'Positive'. 47.5% of reviews are 'Mixed'.

What are popular careers at Best Buy?

  1. Warehouse Associate
    Warehouse Associates help keep the store stocked with a wide range of products. They handle receiving, storing, and moving items. This role requires teamwork and attention to detail.
    Find Warehouse Associate jobs


  2. Agent
    Agents assist customers with their technology needs. They provide support for products and services. This role involves problem-solving and clear communication.
    Find Agent jobs


  3. Repair Technician
    Repair Technicians fix and maintain electronic devices. They diagnose problems and perform repairs. This role requires technical skills and a passion for technology.
    Find Repair Technician jobs


  4. Sales Associate
    Sales Associates help customers find the right products. They provide product knowledge and assist with sales. This role involves excellent customer service and product expertise.
    Find Sales Associate jobs


  5. Home Theater Specialist
    Home Theater Specialists advise customers on home entertainment systems. They install and configure audio-visual equipment. This role requires technical knowledge and strong communication skills.
    Find Home Theater Specialist jobs


  6. Shop Helper
    Shop Helpers assist customers with their purchases. They help carry items and provide general support. This role involves physical stamina and customer service skills.
    Find Shop Helper jobs


  7. Customer Service Representative
    Customer Service Representatives handle inquiries and complaints. They provide solutions and ensure customer satisfaction. This role requires patience and effective communication.
    Find Customer Service Representative jobs


  8. Driver Helper
    Driver Helpers assist with deliveries. They load and unload trucks. This role involves physical work and teamwork.
    Find Driver Helper jobs


  9. Mobile Associate
    Mobile Associates visit customers at their homes. They set up and troubleshoot electronics. This role requires flexibility and strong problem-solving skills.
    Find Mobile Associate jobs


  10. Retail Store Manager
    Retail Store Managers oversee store operations. They manage staff, inventory, and sales. This role involves leadership and business acumen.
    Find Retail Store Manager jobs

Where is Best Buy hiring?

  1. Minneapolis, MN
    Minneapolis offers a dynamic work environment with a strong focus on innovation. The city's vibrant tech scene and diverse customer base provide a unique opportunity to grow and excel.
    Find jobs in Minneapolis, MN


  2. Vancouver, BC
    In Vancouver, the work atmosphere blends creativity and professionalism. The city's vibrant culture and stunning natural surroundings make it a fantastic place for both personal and professional growth.
    Find jobs in Vancouver, BC


  3. Calgary, AB
    Calgary is known for its welcoming and energetic community. Working here means being part of a team that values dedication and strives for excellence in a supportive environment.
    Find jobs in Calgary, AB


  4. Louisville, KY
    Louisville presents a great opportunity for career advancement in a friendly and inclusive setting. The city's rich history and lively atmosphere provide a perfect backdrop for professional success.
    Find jobs in Louisville, KY


  5. Bolingbrook, IL
    Bolingbrook offers a welcoming and collaborative work environment. The community's support and the city's accessibility make it an ideal place to build a rewarding career.
    Find jobs in Bolingbrook, IL


  6. Houston, TX
    Houston's diverse and fast-paced environment provides numerous opportunities for growth. The city's energy and entrepreneurial spirit make it an exciting place to work and innovate.
    Find jobs in Houston, TX


  7. Austin, TX
    Austin's vibrant culture and innovative spirit make it a fantastic place to work. The city's focus on technology and creativity fosters a dynamic and inspiring work environment.
    Find jobs in Austin, TX


  8. Miami, FL
    Miami's lively and multicultural atmosphere offers a unique work experience. The city's growth and diversity present exciting opportunities for career development and personal enrichment.
    Find jobs in Miami, FL


  9. Los Angeles, CA
    Los Angeles is a hub of creativity and opportunity. Working here means being part of a vibrant community that values innovation and excellence in a dynamic environment.
    Find jobs in Los Angeles, CA


  10. Jacksonville, FL
    Jacksonville offers a balanced work environment with access to both urban and natural attractions. The city's growing economy and welcoming atmosphere provide a solid foundation for career advancement.
    Find jobs in Jacksonville, FL

What are similar companies to Best Buy?

  1. Sam's Club
    Sam's Club is a membership-only warehouse club with locations across the United States. It offers a wide range of products, including electronics, groceries, and home goods. Members benefit from bulk pricing and exclusive deals.


  2. Walgreens
    Walgreens is a well-known pharmacy chain that operates throughout the United States. It provides a variety of healthcare services and sells pharmaceuticals, health products, and convenience items. Many locations also feature in-store photo centers.


  3. Rite Aid
    Rite Aid is another major pharmacy chain with numerous locations across the U.S. It offers prescription services, health and wellness products, and everyday essentials. Some stores have expanded their services to include beauty and travel health sections.


  4. Sears
    Sears is a department store with a rich history, though it has undergone significant changes. It offers a mix of products including home appliances, clothing, and electronics. Sears operates in multiple locations, though its presence has shrunk in recent years.


  5. Fry's Electronics
    Fry's Electronics is a specialty retailer focused on consumer electronics. It provides a wide selection of products, from computers and smartphones to cameras and home theater systems. The company is known for its knowledgeable staff and large stores.


  6. CVS Health
    CVS Health is a healthcare company that operates pharmacies, health services, and more. Its pharmacies are located in many U.S. cities, offering prescription services, health products, and convenient health clinics. CVS Health also provides a range of health-related services.


  7. Newegg
    Newegg is an online retailer specializing in computer hardware, electronics, and gadgets. It caters to tech enthusiasts with a broad selection of products. While it primarily operates online, Newegg also has physical stores in certain locations.


  8. Target
    Target is a popular department store chain with a wide variety of products, including clothing, home goods, and electronics. It is known for its affordable prices and stylish products. Target operates in many U.S. cities and online.


  9. Micro Center
    Micro Center is a specialty electronics retailer focusing on computer hardware and tech gadgets. It serves a niche market of tech enthusiasts with a vast selection of products. The company has several physical locations, mainly in the U.S.


  10. Walmart
    Walmart is a global retail giant that offers a vast array of products, from groceries to electronics. It operates thousands of stores across the globe, providing competitive prices and a wide selection. Walmart also offers online shopping and services.

Want to become a part of the Retail-General industry?