Company
Overview

About European Wax Center

https://waxcenter.com/pages/about-us
Personal Care Services
7143 Employees
Type: Company - Public Company
Plano, TX
European Wax Center is a trusted and established beauty salon with multiple locations across North America. It specializes in professional waxing services, catering to clients who seek clean and smooth skin. The center prides itself on a skilled team of wax specialists who ensure a comfortable and effective experience. Each salon offers a range of beauty services beyond waxing, from skin treatments to makeup applications, aiming to enhance each client's natural beauty. European Wax Center values customer satisfaction highly, providing a welcoming environment and personalized care. Its commitment to hygiene and safety makes it a preferred choice for those looking for professional waxing services. The center also offers convenient scheduling and a loyalty program, rewarding regular clients with perks and special offers. Choosing European Wax Center means opting for a reliable and reputable beauty service provider.

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What are people saying about working at European Wax Center?

European Wax Center offers decent flexibility and opportunities to build skills, but employees often face issues like management turnover, unrealistic sales pressure, and poor working conditions, leading to high turnover rates and mixed employee satisfaction.

European Wax Center Reviews

Good friendships but challenging customer interactions

09/27/2026 - Deerfield Beach, FL


Pros

nice friends, close to stores


Cons

some customers are disrespectful, could pay better

Great discounts, but management turnover and burnout issues

09/26/2026 - Teaneck, NJ


Pros

Great discounts on products & services


Cons

On-Site Management turnover, no real organizational culture, and burnout

Good work-life balance but poor management and pay

09/22/2026 - Norwalk, CT


Pros

work life balance, flexibility with schedule


Cons

poor management, poor salary, lots of turn around because of management

n/a

09/22/2026 - null


Pros

Pay, flexibility, in depth training.


Cons

Nothing that I can recall.

Consistent schedule overshadowed by poor management and favoritism

09/21/2026 - La Grange, IL


Pros

Consistent schedule, for the most part.


Cons

Horrible management, poor communication, heavy on favoritism.

Good place to work, but has its drawbacks.

09/20/2026 - San Diego, CA


Pros

Company does great marketing, and gives the opportunity for the waxers to build their books quickly. Employee complaints are taken seriously. Employee discount is generous. Customer service is executed pretty well.


Cons

Not much advancement available for the waxers and pay is rather limited. Numbers are key, but achieving them isn’t easy.

Easy interview process, but management lacks consideration

09/13/2026 - Washington, DC


Pros

Interview process is fairly easy and you’re likely to start quickly.


Cons

Management at my location wasn’t always considerate of life outside of work.

Free breakfast and snacks, but values are superficial

09/12/2026 - null


Pros

Free breakfast on Wednesdays and free snacks


Cons

This company claims to have values, but that’s all it is. They genuinely at their core do not care, seek to delight nor do the right thing.On the surface they do, but only when it’s convenient for them or looks good.I have worked for companies that bleed their values. I have witnessed first hand leaders making choices based on values when everything writhing their being is telling them to make a different choice. Thats not EWC.

Great coworkers and flexibility, but micromanagement issues

09/02/2026 - Brooklyn, NY


Pros

Coworkers , Flexible schedule , Commission


Cons

Micromanagement, Management, Inconsistent Breaks, Budget for hours

Lack of support from management for employees

09/02/2026 - null


Pros

Free waxing before or after your shift


Cons

The higher ups don’t do anything to support the centers and employees

Good coworkers with a flexible schedule, but pay is low

08/31/2026 - Tulsa, OK


Pros

Good coworkers and flexible schedule


Cons

The pay was not great.

Unprofessional work environment with no positives

08/30/2026 - Alpharetta, GA


Pros

Interactions with customers. This was the only enjoyable time I had there.


Cons

Cons:Training was inconsistent and largely left to newer staff, which made it difficult to get up to speed on POS and scheduling systems. Management turnover created confusion, and communication from leadership often felt one-directional — concerns raised by staff were not consistently acknowledged or addressed. Workplace culture at times felt unwelcoming toward newer team members.

Good tips but poor management at my location

08/26/2026 - null


Pros

good tips and nice customers


Cons

bad managers at my location

Good work-life balance with a supportive team

08/26/2026 - Tuscaloosa, AL


Pros

Work life balance Franchisee/District Manager Staff/Team


Cons

Not many come to mind

High sales pressure and high turnover

08/24/2026 - Lafayette, LA


Pros

Good hours and closed for major holidays.


Cons

I would not choose to work for another EWC location in the future. In my experience, upper management placed a significant amount of pressure on sales, which often made associates feel more like numbers than valued employees.The base pay was low, and the bonus structure was tiered based on how much you sold. To earn a bigger bonus, associates had to consistently sell at a very high level. This was especially challenging at a slower location, where reaching the higher bonus tier was much more difficult regardless of an associate’s effort.There were situations where employees made their coworkers uncomfortable, spoke to others disrespectfully, or even yelled at other coworkers, yet little to no action was taken when those employees were strong performers. It felt as though sales numbers outweighed professionalism and workplace behavior, and certain employees appeared to receive preferential treatment by upper management. As an assistant manager, this made it extremely difficult to enforce policies and expectations fairly. It was challenging to also enforce accountability and consistency, especially since upper management did not address issues equally or when favoritism appeared to influence how they handled situations. Because of that, our location had low employee retention and it was difficult to maintain a stable team. The overall workplace culture was also extremely negative, with frequent gossip, passive-aggressive behavior, and tension between coworkers. This was the most toxic work environment I have personally experienced, and it is not a workplace I would ever return to.



Page 1
Pie chart of the distribution of reviews for European Wax Center. 4.9% of reviews are 'Neutral'. 17.5% of reviews are 'Negative'. 53.5% of reviews are 'Mixed'. 24.1% of reviews are 'Positive'.

What are popular careers at European Wax Center?

  1. Wax Specialist
    Wax Specialists master the art of hair removal, ensuring client comfort and satisfaction. They provide a range of waxing services to meet customer needs.
    Find Wax Specialist jobs


  2. Esthetician
    Estheticians focus on skincare and beauty treatments, helping clients achieve their desired look. They perform facials, body treatments, and other aesthetic services.
    Find Esthetician jobs


  3. Sales Associate
    Sales Associates assist in selling products and services to customers, providing excellent service and meeting sales targets. They engage with clients and offer personalized recommendations.
    Find Sales Associate jobs


  4. Spa Manager
    Spa Managers oversee the daily operations of the spa, ensuring a smooth and pleasant experience for clients. They manage staff, schedules, and client satisfaction.
    Find Spa Manager jobs


  5. Front Desk Associate
    Front Desk Associates are the first point of contact for clients, greeting them and managing appointments. They handle scheduling, billing, and customer inquiries.
    Find Front Desk Associate jobs


  6. Hairstylist
    Hairstylists specialize in haircuts, coloring, and styling, providing professional services to clients. They keep up with the latest hair trends and techniques.
    Find Hairstylist jobs


  7. Sales Manager
    Sales Managers lead a team of sales associates, setting goals and monitoring performance. They drive sales strategies and ensure team success.
    Find Sales Manager jobs


  8. Retail Sales Associate
    Retail Sales Associates help customers find and purchase products, offering product knowledge and promotions. They contribute to the store's sales goals.
    Find Retail Sales Associate jobs


  9. Sales Lead
    Sales Leads guide their team, providing direction and support to achieve sales objectives. They motivate and mentor sales associates to excel.
    Find Sales Lead jobs


  10. Customer Service Representative
    Customer Service Representatives handle client inquiries and issues, ensuring high levels of satisfaction. They strive to resolve problems and maintain positive relationships.
    Find Customer Service Representative jobs

Where is European Wax Center hiring?

  1. New York, NY
    New York offers a dynamic environment with endless opportunities. Working in this vibrant city provides a chance to grow personally and professionally. The bustling atmosphere means a constant flow of clients, ensuring a steady workload.
    Find jobs in New York, NY


  2. Miami, FL
    Miami presents a lively and fast-paced setting. The warm climate and diverse culture attract many clients. This location is perfect for someone who thrives in a bustling, energetic environment.
    Find jobs in Miami, FL


  3. Scottsdale, AZ
    Scottsdale offers a relaxed yet stylish atmosphere. The professional environment is perfect for those who value work-life balance. The city’s upscale clientele seeks high-quality services, creating a rewarding experience.
    Find jobs in Scottsdale, AZ


  4. Houston, TX
    Houston combines a professional setting with a friendly community. This city is always bustling with activity, providing a steady stream of clients. Working here means being part of a growing business in a vibrant market.
    Find jobs in Houston, TX


  5. Raleigh, NC
    Raleigh is a city with a mix of urban and suburban vibes. It offers a supportive community and a growing market. This location is ideal for those who enjoy a relaxed yet productive work environment.
    Find jobs in Raleigh, NC


  6. San Jose, CA
    San Jose boasts a tech-savvy, forward-thinking atmosphere. This city’s dynamic environment is perfect for those who thrive in innovation. The diverse client base offers a rich and varied work experience.
    Find jobs in San Jose, CA


  7. Phoenix, AZ
    Phoenix provides a warm and inviting environment. The city’s steady growth offers numerous opportunities for career advancement. Ample sunlight and outdoor activities enhance the quality of life for workers.
    Find jobs in Phoenix, AZ


  8. Oklahoma City, OK
    Oklahoma City combines a friendly community with a professional setting. The city’s growth offers promising career prospects. A welcoming environment makes it an enjoyable place to work and live.
    Find jobs in Oklahoma City, OK


  9. Tulsa, OK
    Tulsa offers a close-knit community with a strong sense of loyalty. This city’s growing market ensures a steady flow of clients. The supportive atmosphere makes it an excellent place to build a career.
    Find jobs in Tulsa, OK


  10. Brooklyn, NY
    Brooklyn’s vibrant and diverse culture makes it a unique place to work. The city’s energetic vibe attracts a wide range of clients. This location offers a dynamic environment with plenty of opportunities for growth.
    Find jobs in Brooklyn, NY

What are similar companies to European Wax Center?

  1. The Waxing Studio
    The Waxing Studio offers professional hair removal services in a clean, friendly environment. This company has locations across the United States, including cities like Miami, Dallas, and Chicago. They focus on providing a relaxing experience for customers. The Waxing Studio also offers a variety of beauty treatments, including facials and eyebrow shaping.


  2. European Wax Center
    European Wax Center specializes in waxing services with a focus on convenience and comfort. They serve many cities in the United States, including New York, Los Angeles, and Houston. The center offers a range of hair removal treatments, catering to both men and women. European Wax Center also provides skincare and makeup services, enhancing the overall customer experience.

Want to become a part of the Personal Care Services industry?