Company
Overview

About goPuff

https://gopuff.com/home
Retail
800 Employees
Type: Company - Private
Philadelphia, PA
goPuff is a leading company in the convenience delivery industry. It offers fast and reliable delivery of everyday items directly to customers' doors. The company prides itself on quick service and a wide selection of products, ranging from snacks to household essentials. goPuff operates in many cities, making it a convenient choice for busy professionals and families alike. Its user-friendly app and dedicated team ensure that customers receive their orders promptly and efficiently. The company values innovation and customer satisfaction. It continuously works to improve its services and expand its product range. goPuff's commitment to quality and convenience has made it a popular choice among those seeking a hassle-free shopping experience. Whether for a late-night snack or a quick household item, goPuff aims to meet the needs of its customers with speed and reliability.

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What are people saying about working at goPuff?

GoPuff employees appreciate the flexible work environment and talented coworkers, but face challenges such as inconsistent management and frequent changes in direction. While some roles offer growth opportunities and competitive benefits, others struggle with low pay and unrealistic demands.

goPuff Reviews

Never really had a plan

03/11/2025 - Little River, FL


Pros

Great coworkersPositive environmentFair pay


Cons

There was a lot of change in upper management. This cause a lot of frequent change in plans and direction in my time with the company.

Team dependent

03/03/2025 - Philadelphia, PA


Pros

Smart and talented coworkersFlexible work environmentInteresting technical challengesCompetitive salary and benefitsOpportunities to learn new technologie


Cons

Work experience heavily depends on the teamLimited career growth in certain areasHigh turnover in some departmentsManagement changes frequentlyWork-life balance varies

Its ok

03/26/2025 - Tallahassee, FL


Pros

Lots of room to grow


Cons

Way too many hours to have a normal life

So sad

03/24/2025 - Alameda, CA


Pros

Great! Work ethic was awesome,


Cons

Laid everyone off gave to foreign country.

Great workplace

03/24/2025 - College Station, TX


Pros

Employees were great and culture. Work life balance


Cons

Payrate was fairly low. Hours weren’t great.

Gopuff

03/27/2025 - Portland, OR


Pros

Flexible hours, good store discount


Cons

Heavy lifting and fast paced work, cut hours without warning

wages

03/28/2025 - Saint Petersburg, FL


Pros

there are no pros, depending where you live its unaffordable by yourself


Cons

doesn't pay enough to even afford a 1 bedroom apt

4 year review

03/28/2025 - Philadelphia, PA


Pros

Remote work, great benefits having a discount on the app is nice as well.


Cons

A lot that can be summed into the fact that they are just barely treading water rn,

It’s okay

02/01/2025 - Charlotte, NC


Pros

It’s a job nothing more nothing less


Cons

I had a personal negative experience but other than that it was pretty cool

Terrible place to work!! The only place I’ve worked worse than this was UPS

02/06/2025 - Boston, MA


Pros

Easy job anybody with 4th grade level reading and math skills can do this job


Cons

Favoritism is rampantRacism is rampantInconsistent hoursLow payDisrespectful management and HR teamCan’t even call HR that’s bad business practice all in its own. What company doesn’t have a phone number?!!

Buyer Beware - Leadership doesn't respect the team

02/12/2025 - Philadelphia, PA


Pros

Gopuff has many good hard working peopleStrong identity and is comfortable being an edgy, irreverent brandWilling to push the envelope in marketing


Cons

Culture was built around growth at all costs approach. Founders can't let go of the idea that company can be 'generational' company but growth doesn't support it. Multiple poorly executed layoffs turned culture negativeSenior Leadership carousel

Not good for work life balance / mental health

02/14/2025 - Philadelphia, PA


Pros

Decent time when you are able to use it. Benefits are sub-par


Cons

Not enough space to add all the cons on here. You better be ready to dedicate your life to this place, a lot of folks here that work is their life. Very unrealistic demands, very long hours and hard to deal with internal customers. I experienced leadership and the wrong people leading groups. The internal vibe is that people are really good but not the case. They have no issues with having you do the work of 3-5 people in one role. Overall very toxic environment

great for learning, lots of politics

12/28/2024 - Philadelphia, PA


Pros

Fast moving, Lots to learn


Cons

can be a lot of politics depending on the department you are in

SME

12/30/2024 - Philadelphia, PA


Pros

TeamworkOvertime Decent PaySchedule Life/Work Balance


Cons

Not enough Employee's To much work for one Person

Great Opportunity

11/13/2024 - Athens, GA


Pros

It was great to grow my marketing and leadership skills.


Cons

Pay cuts towards the end



Page 1
Pie chart of the distribution of reviews for goPuff. 6.5% of reviews are 'Neutral'. 27.4% of reviews are 'Negative'. 40.3% of reviews are 'Mixed'. 25.8% of reviews are 'Positive'.

What are popular careers at goPuff?

  1. Delivery Driver
    Delivery Drivers pick up and deliver orders to customers. They ensure timely and accurate deliveries, maintaining a friendly and professional demeanor.
    Find Delivery Driver jobs


  2. Barista
    Baristas prepare and serve coffee and other beverages. They interact with customers, take orders, and ensure a high-quality customer experience.
    Find Barista jobs


  3. Site Manager
    Site Managers oversee daily operations at a goPuff site. They manage staff, ensure smooth operations, and maintain high standards of service.
    Find Site Manager jobs


  4. Shift Supervisor
    Shift Supervisors lead teams during their shifts. They ensure tasks are completed efficiently and provide support to staff.
    Find Shift Supervisor jobs


  5. Retail Store Manager
    Retail Store Managers run goPuff stores. They manage inventory, oversee staff, and ensure excellent customer service.
    Find Retail Store Manager jobs


  6. Freight Processing Lead
    Freight Processing Leads manage the processing of goods. They coordinate with teams to ensure timely and accurate handling of shipments.
    Find Freight Processing Lead jobs


  7. Warehouse Associate
    Warehouse Associates work in the warehouse, picking, packing, and shipping items. They ensure inventory is managed efficiently.
    Find Warehouse Associate jobs


  8. Data Scientist
    Data Scientists analyze data to improve business decisions. They develop models and insights to drive goPuff's growth and efficiency.
    Find Data Scientist jobs


  9. Store Associate
    Store Associates assist customers and manage store operations. They help with stocking shelves, handling transactions, and maintaining store cleanliness.
    Find Store Associate jobs


  10. Key Holder
    Key Holders manage store operations when the manager is not present. They ensure the store runs smoothly and handle customer inquiries.
    Find Key Holder jobs

Where is goPuff hiring?

  1. Phoenix, AZ
    Working in Phoenix offers a vibrant atmosphere with plenty of opportunities. The city's fast-paced environment matches the dynamic nature of the job.
    Find jobs in Phoenix, AZ


  2. Philadelphia, PA
    Philadelphia provides a rich mix of urban and suburban settings. Employees enjoy a diverse community and a variety of cultural experiences.
    Find jobs in Philadelphia, PA


  3. Glendale, AZ
    Glendale offers a welcoming and friendly environment. The city's growing business scene provides many opportunities for career advancement.
    Find jobs in Glendale, AZ


  4. Chicago, IL
    Chicago is a bustling metropolis with endless possibilities. The city's diverse population and vibrant culture create a dynamic work environment.
    Find jobs in Chicago, IL


  5. Peoria, AZ
    Peoria provides a laid-back yet growing community. Employees benefit from a supportive environment with plenty of room for growth and development.
    Find jobs in Peoria, AZ


  6. Miami, FL
    Miami offers a vibrant and energetic atmosphere. The city's diverse culture and warm climate make it an exciting place to work.
    Find jobs in Miami, FL


  7. New York, NY
    New York City is a fast-paced, ever-changing environment. Employees thrive in the city's dynamic and diverse setting, with countless opportunities for growth.
    Find jobs in New York, NY


  8. Pittsburgh, PA
    Pittsburgh combines urban and natural beauty. The city offers a supportive community and a variety of professional opportunities.
    Find jobs in Pittsburgh, PA


  9. Chandler, AZ
    Chandler provides a friendly and growing community. Employees enjoy a supportive environment with plenty of opportunities for career advancement.
    Find jobs in Chandler, AZ


  10. Bronx, NY
    The Bronx offers a vibrant and diverse environment. Employees benefit from the city's rich culture and numerous opportunities for growth.
    Find jobs in Bronx, NY

What are similar companies to goPuff?

  1. Caviar
    Caviar is a food delivery service that partners with local restaurants to bring meals to your doorstep. They operate in major cities across the United States, including New York, Chicago, and San Francisco. Their focus is on delivering high-quality meals quickly and efficiently.


  2. FreshDirect
    FreshDirect offers grocery delivery services, providing fresh produce, meats, and other essentials. They serve customers in the New York metropolitan area. FreshDirect aims to bring the convenience of online shopping to your home with a wide selection of products.


  3. Postmates
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  4. Instacart
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  5. DoorDash
    DoorDash delivers food from local restaurants to customers' doors. They operate in many cities across the United States, including Los Angeles, Chicago, and New York. DoorDash aims to connect diners with their favorite local restaurants for fast and convenient delivery.


  6. Delivery.com
    Delivery.com offers food delivery services from local restaurants. They serve numerous cities across the United States, including San Francisco, Chicago, and New York. Delivery.com partners with a wide range of restaurants to provide a diverse selection of meals for delivery.


  7. Grubhub
    Grubhub delivers food from local restaurants to customers. They operate in many cities across the United States, such as New York, Chicago, and Los Angeles. Grubhub connects diners with a variety of restaurants to enjoy their favorite meals delivered to their doorstep.


  8. Peapod
    Peapod offers grocery delivery and pickup services. They serve several cities across the United States, including Chicago, Detroit, and New York. Peapod partners with major grocery chains to provide a wide selection of products for convenient delivery.


  9. Shipt
    Shipt provides grocery delivery and pickup services from local stores. They operate in many cities across the United States, such as Chicago, Detroit, and Atlanta. Shipt partners with major grocery chains to offer a wide selection of products for quick and convenient delivery.

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