Company
Overview

About goPuff

https://gopuff.com/home
Retail
800 Employees
Type: Company - Private
Philadelphia, PA
goPuff is a company that delivers items you need, whenever you need them. It focuses on quick and easy shopping. Customers can order everything from snacks to personal care items through their app. The company promises to deliver these items within minutes. They aim to make life easier for busy people. Their goal is to provide convenience to the modern lifestyle. goPuff works with a network of local stores. These stores stock a variety of products. When someone places an order, it gets sent to the nearest store for quick preparation. Then, a local courier delivers the order right to the customer’s door. They have a wide selection of brands to meet different needs. Their service operates in many cities, expanding their reach to serve more people.

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What are people saying about working at goPuff?

Employees at goPuff report mixed experiences with the company, highlighting issues like poor management, frequent layoffs, and low pay, though some praise the flexibility and good camaraderie.

goPuff Reviews

Terrible pay and customer service leads to frustration

04/03/2026 - Euless, TX


Pros

Not one they are terrible


Cons

I accepted an order for over $13 and before i picked it up, it added another for over $6. When i checked my earnings the next day... all i had was $7.88 for 1.5 hrs of my time and the gas which is pretty much all i got paid for aith these high gas prices. I entered a ticket and it was escelated and they said the amount was right and there would be no further compensation. This is TERRIBLE BUSINESS PRACTICE and honestly criminal behavior. As soon as they deposit my little $8 in my account i am deleting the app and will be leaving reviews anywhere i can!

Difficult to make a decent amount of money

03/16/2026 - Van Nuys, CA


Pros

Easy to work when you want to. Simple to start up


Cons

Oversaturated markets mean you could go to a location and sit for 3 hours and not get one job offer.

Customer Service and Live Operations Agent

03/24/2026 - Porto, Oporto


Pros

Good management, easy-going workspace, and the work is light.


Cons

Limit of hours, can't become full time

Go Puff Operations Associate

03/30/2026 - London, England


Pros

Flexible, team based, weekly pay


Cons

Physical labour, cramped work environment

-

03/29/2026 - London, England


Pros

No pros at all at gopuff


Cons

Bad, senior management is clueless

N/A

03/04/2026 - Orlando, FL


Pros

There is good camaraderie between coworkers.


Cons

No cons to write about.

Severely mismanaged

02/05/2026 - College Park, MD


Pros

You get to watch other people do absolutely nothing without repercussions. The manager had a day job and was never there.


Cons

Terrible management chain. People openly sitting around while 1 or 2 diligent employees work. Complaints went unanswered. Got a 5 cent raise. 5 cents. told them to take their nickel and shove it

Burned out

02/26/2026 - London, England


Pros

Flexible working hours and wfh arrangement


Cons

Toxic culture, everyone is burned out

Great

02/27/2026 - Seattle, WA


Pros

Manager and flexibility with time.


Cons

Hours can be long sometimes

It was ok

02/05/2026 - Philadelphia, PA


Pros

I don’t really have any…maybe the discount for delivery


Cons

Poor management and oversight. They let people do whatever.

GoPoof!

09/02/2024 - Selden, NY


Pros

Shifted into remote work when store never opened, which was cool


Cons

Massively disorganized, left and right didn’t know what each other were doing, leading to many layoffs.

Pay

09/06/2024 - Cleveland, OH


Pros

Not many available at this time I me


Cons

Terrible hours. Poor commitment to employees, zero integrity

Gp Oa

09/25/2024 - Bronx, NY


Pros

Starting pay is high and employees get discounted in store and on app also get free delivery membership


Cons

Management is never inside the store or taking accountability and will use and give their best employees extra task and work that is only responsible for management . The system and structure is unorganized and will take advantage of the best performing employees with little raise no benefits for top performers

Mediocre at best

09/03/2024 - Bellingham, WA


Pros

Cheap house wine, no brain work involved


Cons

Pay, hours cut, no training

Work was great

07/01/2024 - null


Pros

Work was great, but seemed very shady and mismanaged from the top managers


Cons

Management was too disconnected from staff and front line workers



Page 1
Pie chart of the distribution of reviews for goPuff. 5.8% of reviews are 'Neutral'. 29.0% of reviews are 'Negative'. 40.6% of reviews are 'Mixed'. 24.5% of reviews are 'Positive'.

What are popular careers at goPuff?

  1. Delivery Driver
    Delivery drivers pick up and deliver orders. They drive goPuff's vehicles to meet customer needs. Drivers ensure quick and safe deliveries.
    Find Delivery Driver jobs


  2. Site Manager
    Site managers oversee goPuff operations in specific areas. They manage teams and ensure smooth business operations. Managers coordinate with drivers, staff, and local leaders.
    Find Site Manager jobs


  3. Barista
    Baristas prepare and serve coffee and other beverages. They interact with customers and create a pleasant shopping experience. Baristas need to be friendly and efficient.
    Find Barista jobs


  4. Shift Supervisor
    Shift supervisors manage staff during specific shifts. They ensure smooth operations and handle any issues that arise. Supervisors support employees and maintain productivity.
    Find Shift Supervisor jobs


  5. Retail Store Manager
    Retail store managers lead goPuff stores. They manage daily operations, customer service, and staff. Managers aim to boost sales and enhance customer satisfaction.
    Find Retail Store Manager jobs


  6. Freight Processing Lead
    Freight processing leads coordinate the movement of goods. They ensure that shipments are accurate and timely. Leads manage teams and logistics to keep things running smoothly.
    Find Freight Processing Lead jobs


  7. Key Holder
    Key holders secure and manage store keys and access. They lock up the store and ensure safety. Key holders also assist customers and handle cash registers.
    Find Key Holder jobs


  8. Data Scientist
    Data scientists analyze data to improve business strategies. They use data to solve problems and enhance performance. Scientists work with large datasets to find insights.
    Find Data Scientist jobs


  9. Warehouse Associate
    Warehouse associates handle goods in the warehouse. They move and store items and ensure inventory is accurate. Associates play a key role in keeping the supply chain running.
    Find Warehouse Associate jobs


  10. Packer
    Packers prepare orders for delivery. They pack products securely and ensure accuracy. Packers work quickly to meet delivery deadlines.
    Find Packer jobs

Where is goPuff hiring?

  1. New York, NY
    Working in New York offers a dynamic environment with countless opportunities. Fast-paced and vibrant, it’s a place where every day brings new challenges. The energy here keeps things exciting and helps you grow professionally.
    Find jobs in New York, NY


  2. Manhattan, NY
    Manhattan’s job market thrives with constant activity and variety. Being in the heart of the city means you’re close to business hubs and cultural events. It’s an ideal place to build your career and network with other professionals.
    Find jobs in Manhattan, NY


  3. Philadelphia, PA
    Philadelphia provides a unique blend of urban and community feel. The city is rich in history and culture, offering a supportive work environment. It’s easy to find a balance between work and leisure here, making it a great place to thrive.
    Find jobs in Philadelphia, PA


  4. Miami, FL
    Miami offers a lively atmosphere with a mix of business and leisure activities. The warm climate and vibrant lifestyle contribute to a positive work environment. Being here means you’re part of a growing and diverse market.
    Find jobs in Miami, FL


  5. Phoenix, AZ
    Phoenix’s growing economy provides many opportunities for career advancement. The sunny weather and expansive city layout make commuting easy. It’s a forward-thinking place where innovation is key.
    Find jobs in Phoenix, AZ


  6. Glendale, AZ
    Glendale offers a community-oriented work atmosphere with quick access to the larger Phoenix area. The area is growing rapidly, offering many opportunities. Working here means being part of a city that values progress and community.
    Find jobs in Glendale, AZ


  7. London, ENG
    London’s job market is dynamic and international. The city’s rich history and diverse culture provide a unique work environment. Professionals here benefit from a global perspective and a supportive community.
    Find jobs in London, ENG


  8. Chicago, IL
    Chicago’s job market is diverse and full of opportunities. The city’s strong economy and cultural events create an engaging work atmosphere. Being here means you’re part of a vibrant community that supports career growth.
    Find jobs in Chicago, IL


  9. Bronx, NY
    The Bronx offers a vibrant and diverse work environment. It’s a place where community spirit and professional growth go hand in hand. Being here means you’re part of a dynamic area that values hard work and innovation.
    Find jobs in Bronx, NY


  10. Peoria, AZ
    Peoria provides a smaller city feel with easy access to the larger Phoenix area. The community here is supportive and growing. It’s a great place to start or advance your career in a friendly environment.
    Find jobs in Peoria, AZ

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    Caviar is an on-demand delivery service that focuses on food, groceries, and alcohol. It offers fast and convenient delivery, often within an hour. It operates in major cities such as New York, San Francisco, and Chicago.


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  5. DoorDash
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  6. Delivery.com
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  7. Grubhub
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  8. Peapod
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  9. Shipt
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