About goPuff
Want to become a part of the Retail industry?
What are people saying about working at goPuff?
goPuff Reviews
Has potential, needs new CEO'S to take the company to the next level
01/04/2026 - null
Pros
Supportive Regional manager for sites
Cons
Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively.High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level.Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale.Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed.Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.
Good company
01/18/2026 - Washington, DC
Pros
Good salary, make your own schedule
Cons
Too stressful, non stop work with almost no life outside of the company.
Worst Company & Greedy Owners
01/20/2026 - null
Pros
There aren’t a whole lot of pros. My coworkers and I embrace the suck together.
Cons
1. Absolutely no raises. Been with the company multiples years. Not 1 company based pay increase. Expect minimum wage forever. But they will ensure they tell you they made millions in sales during a quarter. 2. They give discounts and incentives, then take them away. Employees used to get 50% off caffeinated drinks- they took it away. We also used to get 40% off all GoPuff orders, they reduced it to 25%. Our “reward” system is a “snackolade” where you can “buy” a pack of crayola markers for 1500 points. Laughable. 3. They have ordered all items to go in the trash. Employees can take nothing. Our holiday gift sets, for example, come with cups, coasters, a little extra gift- we are told to destroy and throw them away. All food items- expired or not- pulled off the shelf within so many days and thrown away. No donation system. When there was an egg shortage-and eggs were $15 a dozen- we were ordered to throw away 50+ dozen eggs b/c they were almost to the sell by date. 4. Always coming out with systems that don’t actually work. They have people who have actually never done the job themselves coming up with all these stupid systems and rules but have no idea that it isn’t helpful and definitely doesn’t translate well. You can tell regional managers and store managers but they just go along to be along because they make close to, if not 6 figures a year to tell you that all orders have to go in GoPuff bags, brown paper bags, that rip constantly... 12 bottles of wine- use bags, can’t go in a box- company policy.5. Constantly cutting payroll, which results in little to no actual paycheck and short staffed shifts. Last week I worked 8 hours.. made a whopping $135. 6. The turn over is insane! Don’t like a manager or coworker- don’t worry, they will quit soon. They’d rather hire outside the company for assistant and store managers and spend thousands training people who will just leave, then to promote within- and then if they do hire within- you have to be a favorite or they will find something stupid to fire you for. … the list goes on-
Disappointed
01/24/2026 - Leeds, England
Pros
I worked as a driver for GoPuff for the past six months, accepting all orders and delivering them on time and in a customer-friendly manner. After all that hard work, I was fired without any reason or explanation! The customer service is absolutely terrible and completely useless. There's no phone support, only emails, and once an account is deactivated, it's never reactivated. Furthermore, many drivers have been laid off, not just me! In my opinion, they're committing tax evasion, which is why they fired the drivers! Very frustrating and a terrible service! Not recommended.
Cons
Really disappointed with GoPuff as delivery Driver
Gopuff pay rate
01/24/2026 - Fort Lauderdale, FL
Pros
Benifits offered are really good. Exceptionally good benifits offered.
Cons
Bi weekly pay And hourly rate is kinda low for anyone with
It was okay
01/08/2026 - Philadelphia, PA
Pros
I really enjoyed my team
Cons
During my time there were multiple layoffs
Deactivated me from the platform with no cause
12/09/2025 - null
Pros
Flexible Schedule Work when you want
Cons
Too many driversNo actually managementGoPuff can deactivate your status at anytime for no cause
Absolute bottom of the barrel gig work
12/16/2025 - null
Pros
None that I can think of
Cons
The pay is awful. They dont show tips. They dont have enough business to really matter. Every time I can I tell people about the bettet options they have for delivery.
Good part time job
12/08/2025 - Dallas, TX
Pros
Easy responsibilities and don’t have to interact with customers
Cons
Can have a huge workload
toxic culture
12/03/2025 - Philadelphia, PA
Pros
nothing good. you can cruise depending on the team
Cons
work is not interesting enough
Decent
12/08/2025 - Bethnal Green, England
Pros
It was chill at times
Cons
sometimes would get big orders , rushed to know everything at once
Good place to work
12/02/2025 - London, England
Pros
Good and pay and friendly coworkers. Would totally recommend
Cons
High turnover rate at the time (Quick to replace you if you keep messing up)
Never really had a plan
03/11/2025 - Little River, FL
Pros
Great coworkersPositive environmentFair pay
Cons
There was a lot of change in upper management. This cause a lot of frequent change in plans and direction in my time with the company.
Team dependent
03/03/2025 - Philadelphia, PA
Pros
Smart and talented coworkersFlexible work environmentInteresting technical challengesCompetitive salary and benefitsOpportunities to learn new technologie
Cons
Work experience heavily depends on the teamLimited career growth in certain areasHigh turnover in some departmentsManagement changes frequentlyWork-life balance varies
Its ok
03/26/2025 - Tallahassee, FL
Pros
Lots of room to grow
Cons
Way too many hours to have a normal life
What are popular careers at goPuff?
-
Delivery Driver
Delivery Drivers pick up and deliver goods to customers. They need to be on time and ensure the items reach safely.
Find Delivery Driver jobs
-
Site Manager
Site Managers oversee the day-to-day operations of a goPuff store. They coordinate staff, manage inventory, and ensure smooth operations.
Find Site Manager jobs
-
Barista
Baristas prepare and serve coffee and other beverages. They need to be quick and friendly to provide a great customer experience.
Find Barista jobs
-
Retail Store Manager
Retail Store Managers are responsible for managing store staff and ensuring excellent customer service. They also handle sales and inventory.
Find Retail Store Manager jobs
-
Shift Supervisor
Shift Supervisors lead teams during their shifts. They ensure tasks are completed and that staff follow safety protocols.
Find Shift Supervisor jobs
-
Freight Processing Lead
Freight Processing Leads manage the sorting and handling of goods. They ensure items are processed accurately and on time.
Find Freight Processing Lead jobs
-
Key Holder
Key Holders manage store operations when the manager is not present. They open and close the store and handle security and customer service.
Find Key Holder jobs
-
Warehouse Associate
Warehouse Associates handle the receiving, storing, and shipping of products. They use machinery and systems to manage inventory efficiently.
Find Warehouse Associate jobs
-
Data Scientist
Data Scientists analyze customer data to help improve business decisions. They use statistical methods to make sense of large data sets.
Find Data Scientist jobs
-
Packer
Packers prepare items for shipment. They pack items carefully to ensure they reach customers safely.
Find Packer jobs
Where is goPuff hiring?
-
Philadelphia, PA
Philadelphia offers a dynamic work environment with diverse opportunities. The city's rich culture and vibrant community create an exciting place to grow.
Find jobs in Philadelphia, PA
-
New York, NY
New York City provides endless possibilities in a fast-paced setting. The city's energy and diversity make it a stimulating place to advance one’s career.
Find jobs in New York, NY
-
Phoenix, AZ
Phoenix offers a warm and growing work atmosphere. The city's expanding economy provides ample opportunities for career growth.
Find jobs in Phoenix, AZ
-
Glendale, AZ
Glendale's community-focused environment creates a welcoming workplace. The city’s growth and friendliness make it an excellent place to work and develop.
Find jobs in Glendale, AZ
-
Manhattan, NY
Manhattan presents a unique and fast-paced environment. The city's opportunities are endless for those ready to take on new challenges.
Find jobs in Manhattan, NY
-
Miami, FL
Miami offers a lively and diverse work culture. The city's growth and vibrant community make it a dynamic place to build a career.
Find jobs in Miami, FL
-
Chicago, IL
Chicago provides a vibrant and professional setting. The city's rich history and energy create a stimulating environment for career growth.
Find jobs in Chicago, IL
-
Peoria, AZ
Peoria's family-friendly atmosphere makes for a pleasant work environment. The city's growth and community focus offer a stable and supportive place to work.
Find jobs in Peoria, AZ
-
Bronx, NY
The Bronx offers a dynamic and community-oriented environment. The city's energy and diversity present many opportunities for professional development.
Find jobs in Bronx, NY
-
Pittsburgh, PA
Pittsburgh provides a vibrant and collaborative work culture. The city’s rich history and forward-thinking environment make it an excellent place to grow.
Find jobs in Pittsburgh, PA
What are similar companies to goPuff?
-
Caviar
Caviar is a delivery service that offers fast delivery of grocery items. It operates in several major cities across the United States, including New York, Los Angeles, and Chicago. Customers can order from their favorite local stores and have their purchases delivered within an hour.
-
FreshDirect
FreshDirect specializes in delivering fresh food and groceries directly to customers’ doors. This company serves the New York metropolitan area, offering a wide variety of products, from organic produce to gourmet foods. FreshDirect’s goal is to provide a convenient shopping experience with fast and reliable delivery.
-
Postmates
Postmates connects local businesses with riders for delivery. It operates in many U.S. cities, including San Francisco, Chicago, and Denver. Postmates allows customers to order from restaurants, grocery stores, and other local shops and have their items delivered quickly.
-
Instacart
Instacart offers grocery delivery and pickup from local stores. It serves numerous cities across the United States, including San Francisco, Los Angeles, and Miami. Instacart partners with popular grocery chains and local stores to provide a convenient shopping experience for customers.
-
DoorDash
DoorDash provides delivery services from restaurants and local stores. It operates in many cities across the U.S., such as Austin, Boston, and Dallas. DoorDash allows customers to order meals and groceries online and have them delivered quickly by independent contractors.
-
Delivery.com
Delivery.com is a platform that connects customers with local restaurants for food delivery. It operates in various cities across the United States, including Seattle, San Diego, and Philadelphia. Delivery.com offers a wide selection of cuisines and aims to provide a seamless delivery experience.
-
Grubhub
Grubhub is a food delivery service that partners with local restaurants to deliver meals to customers. It operates in many cities across the United States, such as New York, Chicago, and San Francisco. Grubhub offers a variety of dining options, from fast food to fine dining, all delivered to your doorstep.
-
Peapod
Peapod offers grocery delivery and pickup services. It serves areas in the Midwest and the Northeastern United States, including Chicago and Boston. Peapod partners with major grocery chains to provide a wide selection of products and aims to make grocery shopping easy and convenient.
-
Shipt
Shipt specializes in grocery delivery from local stores. It operates in many U.S. cities, including Detroit, Minneapolis, and Phoenix. Shipt focuses on providing high-quality service with same-day delivery and personalized shopping experiences for its customers.
