About Heartland Express
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Heartland Express Reviews
Load Planner
03/11/2025 - Mount Juliet, TN
Pros
Great atmosphere, wonderful management, room for growth
Cons
Stressful situations when trying to be creative and make swaps happen between drivers.
Needed emergency time off
03/15/2025 - Phoenix, AZ
Pros
Orientation was ok. The trainer was awesome. There needs to be more training on the isaac eld system. It's not that difficult to learn but they give you a crash course on it. My problem was that my mom had a medical emergency that sent her to the hospital and I needed time off . The manager allowed me to have a few days off but around the 4th day I was asked when I would be returning I said in a week. I was told that they only allowed 4 days. I'm thinking ok I'll tell my mother to only have a stroke on the weekends. She also has severe kidney disease and a few other problems. So at that moment I knew that the the caring about drivers was not true. The cherry on top was that I was paid 9.33 cents for a liad from Tolleson to tucson. It paid 114 miles so I saw 47 dollars. After taxes it was 9.33 dollars. Uhg. My moms health is more important to me than the job. No one asked if everything was ok . Just when are you returning. I understand it's a business and the wheels need to be rolling but only 4 days . I just needed some time to sort things out fir my mom. So I quit.
Cons
Not enough training on the isaac . Just needed some time off to attend to my mother.
Decent
03/21/2025 - San Bernardino, CA
Pros
Good equipment, good people. Dispatch is attentive and friendly.
Cons
Pay and miles is pretty bad. You end up jumping through hoops just to try to earn the minimum pay guarantee. Cant be home more than 48 hours, gotta have 90% refueling compliance, and a bunch of other things.
Great Training
02/20/2025 - Mobile, AL
Pros
Guarantee Pay, okay Communication, training is fantastic
Cons
Horrible Pay, Equipment, Home Time
Pretty Easy Job
11/10/2024 - Orlando, FL
Pros
You get to bob tail homeThey seem to care a lot for their drivers
Cons
Pay is pretty low when you compare to other OTR companies
Awful employers
10/04/2024 - Alvarado, TX
Pros
I would not recommend no one to work there .
Cons
They do not give second chances
Good job if you like to work for free
10/24/2024 - Cedar Rapids, IA
Pros
Pay per mile is good.Average equipment
Cons
Constant inspections of equipment at terminals with long lines and NO PAY. Required to fuel at company terminals and forced to have truck inspected. Lines can routinely be an hour or more while you don’t get paid. Heartland gets to insure their truck warranties are upheld at driver expense.
Heartland Express
07/28/2025 - Phoenix, AZ
Pros
Newer tractorsGood payFlexible routs
Cons
Spartan FacilitiesNot very many Terminals available
Great company low miles
06/03/2025 - null
Pros
Well Organized company .. they get you home on time
Cons
Very low miles always around 1500 to 1800 just not great at all tbh...
Central Florida dedicated
02/17/2025 - Atlanta, GA
Pros
Home once a week consistent freight same customers
Cons
They kick you out of the truck once a month for an inspection. They will try to push the limits of your log book once a week.
Great company
09/20/2024 - North Liberty, IA
Pros
Great company. Family oriented. Take care of you if you put in the time.
Cons
Tough industry but not a knock on the company.
Well organized
07/14/2024 - Tacoma, WA
Pros
Good equipment, no surprises with this company
Cons
There's a lack of upward trajectory
Don't believe their recruiters lies
05/15/2025 - Iowa City, IA
Pros
If you want to make minimum wage and sit in a truck for days waiting to work for a few hours for $16 an hour, Heartland Express is for you.
Cons
Minimum wage at best, if you don't count the days you spend waiting for a load in a truck stop with over priced food.
This company could do better
05/18/2025 - Medford, OR
Pros
Flexibility in drive area: Regional, 11 Western States, OTR. All are attached to different pay scales per mile.Pays after 1 hour of detention at receiver or shipper.Nice, newer trucks.Benefits are ok. Industry standard.Breakdown pay, Layover pay.
Cons
"Guaranteed Pay" is NOT guaranteed. It can be withdrawn if you have a service failure (1 minute late to an appointment), or an extra circumstantial breakdown that they feel is not their fault, or you take 1 minute more than your allotted home time, etc. It is merely a "Performance Pay" and is misleading.Not all dispatchers/operations care to talk to drivers. I find 50% of them will talk down to you if you don't understand their instructions the first time or if you have questions they feel are beneath them and unnecessary. They will do everything to give you the minimum info they can, as fast as they can, then hang up. I have found my own manager to be tolerable, but when he/she sticks up for this awful treatment of drivers and gives excuses, I like them a lot less everyday. I'm not impressed with the professionalism of some operations departments. I will exclude senior management from this, every one I have talked with has been pleasant and easy to talk to. Many are nice and helpful, but its the few that can really skew a driver's attitude for the rest of the day.Even if their navigation takes you on a longer route, the driver manager cannot make any changes to the pay "stated" in the dispatch. All extra miles are on the driver. I have found the routes I have to take to match their dispatch are quite often not suitable for trucks. You will drive more than they pay you, significantly.Additionally, if you decide not to follow your dispatched route on the ELD, you will be considered off route and could potentially lose your "not so guaranteed pay" if anything happens to you or your truck while off route.You will work 70 hours a week and only get paid for your dispatched miles. You do the math. I only average 1700 miles/week. I work everything they send me (unless HOS won't allow it). I do not turn down work and this is the best they can give me for miles. Sometimes, I get better miles, but rarely. It only bumps the average a little bit.If your truck is in the shop for more than 4 days they will assign you to another truck out of any terminal they have within the US. Even if your truck is out the next (5th) day they will not let you back into your previous truck that still has all of your stuff in it. You must move all of your things to your new truck on your own time and at the companies earliest convenience. They do not allow you to borrow a truck. If you choose not to move trucks, you will be completely on your own for hotels and other accommodations, breakdown pay and "guananteed pay" will be forfeit. Had to spend the night in my car because I wouldn't move trucks.
2yrs at Heartland
05/18/2025 - North Liberty, IA
Pros
Steady miles and pay, I understood the assignment. Professionals made my productivity count. I made bank there.
Cons
None for me, I'd still be there if not for this 154" sleeper my partner and I are lounging in these days. I left for family matter.
What are popular careers at Heartland Express?
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CDL Driver
CDL Drivers operate large trucks across the country. They transport goods safely and on time, following all regulations.
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Maintenance Technician
Maintenance Technicians ensure vehicles and equipment run smoothly. They perform routine checks, repairs, and maintenance to keep the fleet operational.
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Accounts Receivable Specialist
Accounts Receivable Specialists manage incoming payments. They ensure clients pay their bills on time and resolve any billing issues that arise.
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Yard Hostler
Yard Hostlers manage trucks and trailers in the yard. They ensure vehicles are properly parked and ready for loading and unloading.
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Billing Specialist
Billing Specialists handle invoicing and billing tasks. They ensure accurate billing for services provided and follow up on outstanding payments.
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Correctional Officer Sergeant
Correctional Officer Sergeants oversee the safety and security of the yard. They ensure all operations comply with safety regulations and policies.
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Sales Manager
Sales Managers lead the sales team. They develop strategies to grow business and meet sales targets.
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Claims Representative
Claims Representatives handle insurance claims. They assess claims, investigate incidents, and resolve issues with claimants.
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Where is Heartland Express hiring?
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Portland, OR
Portland offers a unique blend of natural beauty and urban living. Workers enjoy a variety of outdoor activities and a vibrant community.
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Seattle, WA
Seattle provides stunning views and a dynamic work environment. The city's tech industry and cultural attractions create a vibrant atmosphere.
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Atlanta, GA
Atlanta is a bustling city with a strong economy and a welcoming community. Job opportunities are plentiful, and the quality of life is high.
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Phoenix, AZ
Phoenix offers a warm climate and a growing job market. With a focus on innovation, the city provides many professional development opportunities.
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Louisville, KY
Louisville combines historic charm with modern opportunities. The city offers a variety of industries and a friendly community.
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Chicago, IL
Chicago is a major hub for business and culture. It offers diverse job opportunities and a lively urban experience.
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St. Louis, MO
St. Louis provides a balanced lifestyle with its affordable cost of living and vibrant cultural scene. It is a great place for professional growth.
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Los Angeles, CA
Los Angeles is the entertainment capital with a diverse and dynamic job market. The city offers numerous opportunities across various industries.
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Nashville, TN
Nashville is a city rich in music and culture. The job market is growing, and the cost of living is relatively moderate.
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Salt Lake City, UT
Salt Lake City offers a mix of urban and natural attractions. The job market is expanding, and the quality of life is high.
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