About Heartland Express
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Heartland Express Reviews
Company not all down your back
07/08/2026 - San Bernardino, CA
Pros
Home time great staff and great facilities
Cons
Pay could go up and sometimes force dispatch
Solid management with typical long load times
06/05/2026 - Albuquerque, NM
Pros
Solid management, usually kept you moving unless you told them you don’t enough HOS for any loads
Cons
Few to none, just the usual long load/unload times and being away from home, but if you can get used to that you’ll be fine
Nice colleagues, but lack of decision-making autonomy
06/04/2026 - North Liberty, IA
Pros
People are generally nice to work with
Cons
Upper Management does not provide autonomy to make decisions
Good
03/08/2026 - Tacoma, WA
Pros
Pay home time miles flexible
Cons
Management can be difficult sometimes
Very sad
02/16/2026 - North Branch, MN
Pros
People were awsome to work with
Cons
Business closed without any notice
Not so good!
11/06/2025 - Springfield, GA
Pros
Nothing really good to say...
Cons
Everything is a con here...
Pay attention to negative reviews.
08/04/2025 - Penn, PA
Pros
1. They're excellent liars2. Great at promises they don't keep3. Great at ignoring people with a new perspective4. Great at not advancing people5. Perfect example of nepotism and 'good ol' boy -ism'6. Great at poor work environment7. Good at poor work/life balance8. Follow through at making you work for very low pay and very long hours9. They are really good at altering their financial reports before giving them to Mike Gerdin, "so they say what he wants them to say and the numbers are what he wants to see"
Cons
Literally everything else is bad, CEO is a joke. They buy companies and brag about how they don't 'lay off workers'. What they do is simply close down where they work. Then they 'offer' the employees the option to pick up their entire lives, at their own expense, relocate their entire family to a new city with a Heartland terminal. Then they'll shut that one down. They DO NOT give raises, they do not listen to new ideas. They have a couple of employees in leadership positions that think they know everything. I assure you. They do NOT. I can't post their names because that risks them identifying who I am. Trust me, I'd get fired for being truthful about what a terrible company this place is. The letters in their names are sprinkled throughout this review.Absolutely a joke of a company. PAY ATTENTION TO THE BAD REVIEWS
Heartland Express
07/28/2025 - Phoenix, AZ
Pros
Newer tractorsGood payFlexible routs
Cons
Spartan FacilitiesNot very many Terminals available
Great company low miles
06/03/2025 - null
Pros
Well Organized company .. they get you home on time
Cons
Very low miles always around 1500 to 1800 just not great at all tbh...
This company could do better
05/18/2025 - Medford, OR
Pros
Flexibility in drive area: Regional, 11 Western States, OTR. All are attached to different pay scales per mile.Pays after 1 hour of detention at receiver or shipper.Nice, newer trucks.Benefits are ok. Industry standard.Breakdown pay, Layover pay.
Cons
"Guaranteed Pay" is NOT guaranteed. It can be withdrawn if you have a service failure (1 minute late to an appointment), or an extra circumstantial breakdown that they feel is not their fault, or you take 1 minute more than your allotted home time, etc. It is merely a "Performance Pay" and is misleading.Not all dispatchers/operations care to talk to drivers. I find 50% of them will talk down to you if you don't understand their instructions the first time or if you have questions they feel are beneath them and unnecessary. They will do everything to give you the minimum info they can, as fast as they can, then hang up. I have found my own manager to be tolerable, but when he/she sticks up for this awful treatment of drivers and gives excuses, I like them a lot less everyday. I'm not impressed with the professionalism of some operations departments. I will exclude senior management from this, every one I have talked with has been pleasant and easy to talk to. Many are nice and helpful, but its the few that can really skew a driver's attitude for the rest of the day.Even if their navigation takes you on a longer route, the driver manager cannot make any changes to the pay "stated" in the dispatch. All extra miles are on the driver. I have found the routes I have to take to match their dispatch are quite often not suitable for trucks. You will drive more than they pay you, significantly.Additionally, if you decide not to follow your dispatched route on the ELD, you will be considered off route and could potentially lose your "not so guaranteed pay" if anything happens to you or your truck while off route.You will work 70 hours a week and only get paid for your dispatched miles. You do the math. I only average 1700 miles/week. I work everything they send me (unless HOS won't allow it). I do not turn down work and this is the best they can give me for miles. Sometimes, I get better miles, but rarely. It only bumps the average a little bit.If your truck is in the shop for more than 4 days they will assign you to another truck out of any terminal they have within the US. Even if your truck is out the next (5th) day they will not let you back into your previous truck that still has all of your stuff in it. You must move all of your things to your new truck on your own time and at the companies earliest convenience. They do not allow you to borrow a truck. If you choose not to move trucks, you will be completely on your own for hotels and other accommodations, breakdown pay and "guananteed pay" will be forfeit. Had to spend the night in my car because I wouldn't move trucks.
2yrs at Heartland
05/18/2025 - North Liberty, IA
Pros
Steady miles and pay, I understood the assignment. Professionals made my productivity count. I made bank there.
Cons
None for me, I'd still be there if not for this 154" sleeper my partner and I are lounging in these days. I left for family matter.
Don't believe their recruiters lies
05/15/2025 - Iowa City, IA
Pros
If you want to make minimum wage and sit in a truck for days waiting to work for a few hours for $16 an hour, Heartland Express is for you.
Cons
Minimum wage at best, if you don't count the days you spend waiting for a load in a truck stop with over priced food.
It was ok
04/13/2025 - Alvarado, TX
Pros
Nice staff, nice trucks, majority terminals clean
Cons
Pay was very lowNot much workWhen there is work they will try to send you out of your area zone you applied forYou will most likely get stuck if you accept a load out of your area zone and wont make it back home for your weekly home time
Decent
03/21/2025 - San Bernardino, CA
Pros
Good equipment, good people. Dispatch is attentive and friendly.
Cons
Pay and miles is pretty bad. You end up jumping through hoops just to try to earn the minimum pay guarantee. Cant be home more than 48 hours, gotta have 90% refueling compliance, and a bunch of other things.
Needed emergency time off
03/15/2025 - Phoenix, AZ
Pros
Orientation was ok. The trainer was awesome. There needs to be more training on the isaac eld system. It's not that difficult to learn but they give you a crash course on it. My problem was that my mom had a medical emergency that sent her to the hospital and I needed time off . The manager allowed me to have a few days off but around the 4th day I was asked when I would be returning I said in a week. I was told that they only allowed 4 days. I'm thinking ok I'll tell my mother to only have a stroke on the weekends. She also has severe kidney disease and a few other problems. So at that moment I knew that the the caring about drivers was not true. The cherry on top was that I was paid 9.33 cents for a liad from Tolleson to tucson. It paid 114 miles so I saw 47 dollars. After taxes it was 9.33 dollars. Uhg. My moms health is more important to me than the job. No one asked if everything was ok . Just when are you returning. I understand it's a business and the wheels need to be rolling but only 4 days . I just needed some time to sort things out fir my mom. So I quit.
Cons
Not enough training on the isaac . Just needed some time off to attend to my mother.
What are popular careers at Heartland Express?
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Maintenance Technician
Maintenance Technicians play a key role in keeping Heartland Express's fleet of trucks running smoothly. They perform routine inspections, repairs, and maintenance tasks, ensuring vehicles are safe and reliable.
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Accounts Receivable Specialist
The Accounts Receivable Specialist handles billing and payment processes, ensuring Heartland Express receives timely payments for services rendered. They work to maintain accurate records and address any payment discrepancies.
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Delivery Driver
Delivery Drivers are essential to Heartland Express, delivering packages across the nation. They manage schedules, navigate routes efficiently, and ensure timely deliveries while adhering to safety regulations.
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Correctional Officer Sergeant
Correctional Officer Sergeants oversee the safety and security of Heartland Express facilities and staff. They supervise officers, implement procedures, and ensure compliance with legal and regulatory standards.
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Claims Representative
Claims Representatives handle customer and employee claims, assessing damages and processing compensations. They ensure a fair and efficient resolution process, maintaining positive relationships with claimants.
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Where is Heartland Express hiring?
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Atlanta, GA
Atlanta offers a bustling environment with plenty of opportunities to grow your career. Drivers enjoy a dynamic city with excellent amenities and a strong economy.
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Nashville, TN
Nashville presents a vibrant atmosphere with a growing job market. It's a city known for its warm weather and friendly community, providing a perfect blend for work and leisure.
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Portland, OR
Portland offers a mix of urban and nature, making it an ideal place for work and recreation. The city is known for its outdoorsy lifestyle and friendly environment.
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Baltimore, MD
Baltimore provides a mix of urban life and historic charm. The city is rich in culture and offers a variety of activities for work and relaxation.
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Chicago, IL
Chicago is a vibrant city with a strong economy and plenty of opportunities. It's a great place to be for professional growth and a dynamic lifestyle.
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Las Vegas, NV
Las Vegas offers an exciting atmosphere with a booming job market. The city is known for its entertainment and offers a unique blend of work and leisure.
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Louisville, KY
Louisville offers a balanced environment with a strong job market. The city is known for its friendly people and rich history, providing a welcoming place to work.
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Oneonta, NY
Oneonta provides a peaceful yet vibrant environment. It's a great place for those who prefer a quieter lifestyle with good community ties.
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St. Louis, MO
St. Louis offers a blend of urban and small-town charm. The city has a strong job market and plenty of activities to enjoy both at work and in leisure.
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Charlotte, NC
Charlotte is a rapidly growing city with a strong economy. It offers a welcoming environment and plenty of opportunities for professional growth.
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