Company
Overview

About Massage Envy

https://www.massageenvy.com/
Consumer Services
102 Employees
Type: Company - Private
Scottsdale, AZ
Massage Envy is a leading provider of massage therapy services. They offer a variety of massage options to help people relax and reduce stress. Their licensed therapists are trained to meet individual needs, whether for relaxation, recovery, or pain relief. Each location offers a clean and welcoming environment where guests can enjoy their treatments. Massage Envy’s commitment to quality and customer service makes it a popular choice for those seeking professional massage therapy. Massage Envy values a healthy lifestyle and supports their clients in achieving their wellness goals. They offer packages and memberships that provide flexibility and affordability. These options cater to both new clients and regular visitors. By focusing on the well-being of their guests, Massage Envy has built a strong reputation in the wellness industry. Their dedicated staff ensures a positive and rejuvenating experience for each client.

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What are people saying about working at Massage Envy?

Reviews of Massage Envy are mixed, with some employees appreciating the flexible schedules and client access, while others criticize low pay, poor management, and a toxic work environment.

Massage Envy Reviews

Part Time Employment

04/19/2025 - Myrtle Beach, SC


Pros

Flexible hours, discounted massages and products. Busy location so time goes by quickly.


Cons

Pay is way below average for this type job. Selling memberships is harder because most customers are tourists.

Pay Doesn’t Reflect Work

04/21/2025 - null


Pros

-resources to help set you up for success-incentives (almost impossible to reach)-building great relationships-access to benefits


Cons

-lack of staff-pay doesn’t reflect time/effort spent into the job-lack of upper management support

Clinical Administration

04/21/2025 - Greenville, SC


Pros

1 massage or facial free a month.


Cons

The owners makes it difficult to run the store. Micromanager. Hours are bad, does not allow you to have a set schedule

Good if you’re just starting out

04/23/2025 - Columbia, SC


Pros

The company is a good stepping stone for therapists straight out of school


Cons

Not receiving pay when you’re not booked

Do not work at this company

04/23/2025 - Webster, NY


Pros

Tips were good, but that was it


Cons

Forced to stay on site when not getting paid, only get paid if you are booked

Good company to start ,but ………

04/24/2025 - Henderson, NV


Pros

Good education provided by skincare companies…good customers


Cons

Working under management that lacks experience, knowledge, ethics, and even breaks company policy can be incredibly frustrating and demoralizing. It creates a toxic environment where good employees feel unappreciated, unsafe, and unsupported. It’s not just a “bad fit” — it’s a breakdown of trust and professionalism.That kind of leadership doesn’t just damage morale, it also risks the company’s reputation and legal standing… From what should be a peaceful, relaxing spa atmosphere to something that smells like a mix of a food court and a di……. That completely ruins the whole experience — especially if customers are expecting tranquility and calm, not greasy food smells or overwhelming scents.

Massage Envy Pay

04/29/2025 - Littleton, CO


Pros

There are always clients for you.


Cons

The pay to work ratio is not it.

Its ii

03/17/2025 - New York, NY


Pros

Not a hard job to do ,


Cons

Its like Fast fashion of massages

OK

03/27/2025 - Norwalk, CT


Pros

good to start out. if you are new


Cons

can't really control your schedule or type of clients you get

Alright

03/03/2025 - Lafayette, LA


Pros

Good to learn how to handle different customer service scenarios


Cons

They change membership structure too often

Not a bad place to work

03/02/2025 - North Aurora, IL


Pros

Flexible with schedulingPositive environment Good sales incentives


Cons

Dont get paid enough Benefits are not good

Decent job

03/11/2025 - O Fallon, IL


Pros

1 free service a month, work/life balance, clients are provided, can make decent money


Cons

Not all managers are professional or on top of things that need to be fixed. This varies heavily on vacation.

Robot

03/02/2025 - Fayetteville, NC


Pros

Clientele, co workers, CEUs, Hours, flexibility


Cons

Burn out, no bonus, not good benefits,

Bullying and complicit management

03/08/2025 - San Antonio, TX


Pros

The schedule was flexible. The spa was clean.


Cons

Most of the employees were bullying a specific employee and getting them in trouble with management. Manager was friend with the bullies and let it continue. They had to quit.

Decent job

03/05/2025 - Westborough, MA


Pros

-hourly wage with bonus-flexible hours


Cons

-don’t like to pressure of sales: feels too intense



Page 1
Pie chart of the distribution of reviews for Massage Envy. 4.3% of reviews are 'Neutral'. 20.0% of reviews are 'Negative'. 24.2% of reviews are 'Positive'. 51.5% of reviews are 'Mixed'.

What are popular careers at Massage Envy?

  1. Massage Therapist
    Massage therapists provide relaxing and therapeutic massages to clients. They work on muscles to relieve pain and stress, using various techniques.
    Find Massage Therapist jobs


  2. Esthetician
    Estheticians offer skin care treatments to enhance clients' skin. They use products and techniques to improve skin health and appearance.
    Find Esthetician jobs


  3. Front Desk Associate
    Front Desk Associates greet clients and handle scheduling. They ensure a smooth check-in process and provide any necessary information.
    Find Front Desk Associate jobs


  4. Customer Service Associate
    Customer Service Associates help clients with questions and concerns. They aim to provide a positive experience and address client needs.
    Find Customer Service Associate jobs


  5. Sales Associate
    Sales Associates promote massage packages and memberships. They engage with clients, explain benefits, and help them make purchasing decisions.
    Find Sales Associate jobs


  6. General Manager
    General Managers oversee the daily operations of the location. They ensure the business runs smoothly and staff are well-managed.
    Find General Manager jobs


  7. Customer Service Representative
    Customer Service Representatives handle client inquiries and complaints. They strive to resolve issues and maintain client satisfaction.
    Find Customer Service Representative jobs


  8. Sales Professional
    Sales Professionals focus on selling massage services and memberships. They develop client relationships and drive sales for the business.
    Find Sales Professional jobs


  9. Clinical Manager
    Clinical Managers supervise the clinical staff and ensure high standards of care. They coordinate training and monitor service quality.
    Find Clinical Manager jobs


  10. Sales Manager
    Sales Managers lead the sales team and set sales goals. They develop strategies to increase revenue and improve sales performance.
    Find Sales Manager jobs

Where is Massage Envy hiring?

  1. Metairie, LA
    Metairie offers a warm, welcoming environment perfect for those who enjoy a laid-back lifestyle. Working here means you can enjoy beautiful weather and a close-knit community. The area's diverse population means you'll meet many interesting people.
    Find jobs in Metairie, LA


  2. Austin, TX
    Austin's vibrant culture and lively music scene create a dynamic work environment. This city values creativity and innovation, offering many opportunities for personal and professional growth. The friendly locals and beautiful outdoor spaces make it an enjoyable place to work.
    Find jobs in Austin, TX


  3. Miami, FL
    Miami's energetic atmosphere and multicultural community make it an exciting place to work. The city's fast pace and diverse population provide endless opportunities for learning and growth. Working in Miami means being part of a lively, ever-changing environment.
    Find jobs in Miami, FL


  4. Tonawanda, NY
    Tonawanda offers a peaceful, family-friendly environment that balances work and relaxation. The community is tight-knit, and the cost of living is reasonable. Working here means enjoying a high quality of life with easy access to nearby attractions.
    Find jobs in Tonawanda, NY


  5. Scottsdale, AZ
    Scottsdale's warm climate and scenic beauty create a pleasant work setting. The city's focus on health and wellness aligns well with the massage industry. Working in Scottsdale means being part of a vibrant community with many outdoor activities.
    Find jobs in Scottsdale, AZ


  6. Houston, TX
    Houston's diverse economy and growing population create a dynamic work environment. The city's welcoming nature and cultural diversity offer many opportunities for networking and growth. Working here means being part of a bustling, ever-evolving metropolis.
    Find jobs in Houston, TX


  7. Charlotte, NC
    Charlotte's fast-growing economy and diverse community provide a stimulating work environment. The city's rich history and modern amenities offer a unique blend of old and new. Working in Charlotte means enjoying a supportive community with many opportunities for advancement.
    Find jobs in Charlotte, NC


  8. San Jose, CA
    San Jose's innovative culture and tech-savvy environment make it an exciting place to work. The city's vibrant arts scene and diverse population offer many opportunities for personal and professional growth. Working in San Jose means being at the heart of Silicon Valley's energy.
    Find jobs in San Jose, CA


  9. Dallas, TX
    Dallas's vibrant business scene and friendly community create a dynamic work environment. The city's strong economy and diverse population offer many opportunities for growth. Working in Dallas means being part of a thriving, modern metropolis.
    Find jobs in Dallas, TX


  10. Raleigh, NC
    Raleigh's rich history and modern amenities create a balanced work environment. The city's focus on education and innovation aligns well with professional development. Working in Raleigh means enjoying a vibrant community with a high quality of life.
    Find jobs in Raleigh, NC

What are similar companies to Massage Envy?

  1. American Massage Therapy Association
    The American Massage Therapy Association (AMTA) is a professional body for massage therapists. It provides education, advocacy, and networking for its members. AMTA helps massage professionals develop their skills and find job opportunities. Its members work in various locations across the United States.


  2. Massage Heights
    Massage Heights is a fast-growing massage franchise with locations across the United States. It offers a wide range of massage services and aims to provide a comfortable and luxurious experience. Known for its high standards, Massage Heights provides quality services in cities like Los Angeles, San Diego, and Seattle.


  3. Massage Luxe
    Massage Luxe focuses on delivering a personalized and high-quality massage experience. This company operates in upscale settings and aims to combine relaxation with therapeutic benefits. Massage Luxe has locations in vibrant cities such as San Francisco and Austin, offering a serene escape from the hustle and bustle.


  4. Massage Green Spa
    Massage Green Spa provides eco-friendly massage services in a serene setting. It emphasizes using natural products and sustainable practices. The company’s locations in cities like Portland and Denver offer a peaceful environment for relaxation and rejuvenation.


  5. Elements Massage
    Elements Massage offers a variety of massage services tailored to individual needs. With numerous locations across the country, it provides professional and personalized care. Elements Massage operates in major cities such as Chicago, New York, and Miami, focusing on comfort and high-quality service.

Want to become a part of the Consumer Services industry?