Company
Overview

About Massage Envy

https://www.massageenvy.com/
Consumer Services
102 Employees
Type: Company - Private
Scottsdale, AZ
Massage Envy is a leading provider of massage therapy services. The company offers a range of massage options to help clients relax and rejuvenate. Each location features licensed massage therapists who provide personalized care. Massage Envy aims to make wellness accessible to everyone. They focus on creating a welcoming and professional environment for all clients. Massage Envy also supports its therapists with ongoing training and development. This commitment ensures high-quality service. The company values customer satisfaction and strives to meet individual needs. Whether seeking relief from stress or recovering from an injury, Massage Envy offers solutions to enhance overall well-being.

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What are people saying about working at Massage Envy?

Employees at Massage Envy appreciate the flexible hours and discounted services, but many express dissatisfaction with low pay, lack of benefits, and poor management. While some find it a good starting point for new professionals, others highlight issues like bullying, lack of support, and inconsistent schedules.

Massage Envy Reviews

Part Time Employment

04/19/2025 - Myrtle Beach, SC


Pros

Flexible hours, discounted massages and products. Busy location so time goes by quickly.


Cons

Pay is way below average for this type job. Selling memberships is harder because most customers are tourists.

Pay Doesn’t Reflect Work

04/21/2025 - null


Pros

-resources to help set you up for success-incentives (almost impossible to reach)-building great relationships-access to benefits


Cons

-lack of staff-pay doesn’t reflect time/effort spent into the job-lack of upper management support

Clinical Administration

04/21/2025 - Greenville, SC


Pros

1 massage or facial free a month.


Cons

The owners makes it difficult to run the store. Micromanager. Hours are bad, does not allow you to have a set schedule

Good if you’re just starting out

04/23/2025 - Columbia, SC


Pros

The company is a good stepping stone for therapists straight out of school


Cons

Not receiving pay when you’re not booked

Do not work at this company

04/23/2025 - Webster, NY


Pros

Tips were good, but that was it


Cons

Forced to stay on site when not getting paid, only get paid if you are booked

Good company to start ,but ………

04/24/2025 - Henderson, NV


Pros

Good education provided by skincare companies…good customers


Cons

Working under management that lacks experience, knowledge, ethics, and even breaks company policy can be incredibly frustrating and demoralizing. It creates a toxic environment where good employees feel unappreciated, unsafe, and unsupported. It’s not just a “bad fit” — it’s a breakdown of trust and professionalism.That kind of leadership doesn’t just damage morale, it also risks the company’s reputation and legal standing… From what should be a peaceful, relaxing spa atmosphere to something that smells like a mix of a food court and a di……. That completely ruins the whole experience — especially if customers are expecting tranquility and calm, not greasy food smells or overwhelming scents.

Massage Envy Pay

04/29/2025 - Littleton, CO


Pros

There are always clients for you.


Cons

The pay to work ratio is not it.

Its ii

03/17/2025 - New York, NY


Pros

Not a hard job to do ,


Cons

Its like Fast fashion of massages

OK

03/27/2025 - Norwalk, CT


Pros

good to start out. if you are new


Cons

can't really control your schedule or type of clients you get

Alright

03/03/2025 - Lafayette, LA


Pros

Good to learn how to handle different customer service scenarios


Cons

They change membership structure too often

Not a bad place to work

03/02/2025 - North Aurora, IL


Pros

Flexible with schedulingPositive environment Good sales incentives


Cons

Dont get paid enough Benefits are not good

Decent job

03/11/2025 - O Fallon, IL


Pros

1 free service a month, work/life balance, clients are provided, can make decent money


Cons

Not all managers are professional or on top of things that need to be fixed. This varies heavily on vacation.

Robot

03/02/2025 - Fayetteville, NC


Pros

Clientele, co workers, CEUs, Hours, flexibility


Cons

Burn out, no bonus, not good benefits,

Bullying and complicit management

03/08/2025 - San Antonio, TX


Pros

The schedule was flexible. The spa was clean.


Cons

Most of the employees were bullying a specific employee and getting them in trouble with management. Manager was friend with the bullies and let it continue. They had to quit.

Decent job

03/05/2025 - Westborough, MA


Pros

-hourly wage with bonus-flexible hours


Cons

-don’t like to pressure of sales: feels too intense



Page 1
Pie chart of the distribution of reviews for Massage Envy. 4.8% of reviews are 'Neutral'. 19.0% of reviews are 'Negative'. 24.7% of reviews are 'Positive'. 51.6% of reviews are 'Mixed'.

What are popular careers at Massage Envy?

  1. Massage Therapist
    Massage Therapists provide professional massages to clients. They use various techniques to relieve stress and improve circulation.
    Find Massage Therapist jobs


  2. Esthetician
    Estheticians offer skincare treatments and beauty services. They help clients achieve healthy, glowing skin through facials and other procedures.
    Find Esthetician jobs


  3. Customer Service Associate
    Customer Service Associates greet and assist clients. They ensure a positive experience by addressing questions and concerns.
    Find Customer Service Associate jobs


  4. Front Desk Associate
    Front Desk Associates manage appointments and check-ins. They create a welcoming environment for clients and staff.
    Find Front Desk Associate jobs


  5. Sales Associate
    Sales Associates promote memberships and services. They help clients find the best options for their wellness needs.
    Find Sales Associate jobs


  6. General Manager
    General Managers oversee daily operations. They ensure the business runs smoothly and staff are well-supported.
    Find General Manager jobs


  7. Personal Trainer
    Personal Trainers create fitness plans for clients. They guide individuals in achieving their health and wellness goals.
    Find Personal Trainer jobs


  8. Spa Manager
    Spa Managers supervise the spa services. They ensure high-quality treatments and a relaxing atmosphere for clients.
    Find Spa Manager jobs


  9. Sales Professional
    Sales Professionals sell spa services and products. They build relationships with clients to increase satisfaction and loyalty.
    Find Sales Professional jobs


  10. Sales Manager
    Sales Managers lead the sales team. They set goals and provide training to achieve sales targets.
    Find Sales Manager jobs

Where is Massage Envy hiring?

  1. Austin, TX
    In Austin, Massage Envy offers a vibrant work environment. The city's energetic atmosphere makes for a dynamic workplace. Employees enjoy a supportive team and a chance to grow professionally.
    Find jobs in Austin, TX


  2. Miami, FL
    Miami provides a lively and diverse setting for Massage Envy. The city's rich culture enhances the workplace experience. Staff here benefit from a welcoming community and a chance to connect with many clients.
    Find jobs in Miami, FL


  3. Metairie, LA
    Metairie offers a warm and friendly work environment at Massage Envy. The community's close-knit nature makes for a supportive workplace. Employees enjoy a relaxed atmosphere and a strong sense of belonging.
    Find jobs in Metairie, LA


  4. Houston, TX
    Houston provides a bustling and diverse environment for Massage Envy. The city's vibrant energy translates into a dynamic workplace. Employees here enjoy a supportive team and many opportunities for professional growth.
    Find jobs in Houston, TX


  5. Scottsdale, AZ
    Scottsdale offers a serene and upscale work environment at Massage Envy. The city's beautiful surroundings create a peaceful workplace. Employees enjoy a friendly team and a chance to serve a discerning clientele.
    Find jobs in Scottsdale, AZ


  6. Raleigh, NC
    Raleigh provides a welcoming and professional work environment for Massage Envy. The city's growing culture enhances the workplace experience. Employees here benefit from a supportive team and many opportunities for career advancement.
    Find jobs in Raleigh, NC


  7. Tonawanda, NY
    Tonawanda offers a close-knit and supportive work environment at Massage Envy. The community's friendly nature makes for a welcoming workplace. Employees enjoy a strong sense of community and a chance to build lasting relationships.
    Find jobs in Tonawanda, NY


  8. Deerfield Beach, FL
    Deerfield Beach provides a relaxed and vibrant work environment for Massage Envy. The city's coastal charm enhances the workplace experience. Employees here enjoy a supportive team and a chance to connect with many clients.
    Find jobs in Deerfield Beach, FL


  9. Dallas, TX
    Dallas offers a dynamic and fast-paced work environment at Massage Envy. The city's energy translates into a vibrant workplace. Employees here enjoy a supportive team and many opportunities for professional growth.
    Find jobs in Dallas, TX


  10. Arlington, VA
    Arlington provides a professional and supportive work environment for Massage Envy. The city's proximity to Washington, D.C., adds a unique aspect to the workplace. Employees here benefit from a strong team and a chance to serve a diverse clientele.
    Find jobs in Arlington, VA

What are similar companies to Massage Envy?

  1. American Massage Therapy Association
    The American Massage Therapy Association (AMTA) is a professional organization for massage therapists. It offers education, certification, and networking opportunities. AMTA supports the massage therapy profession and advocates for its growth. Members can find resources and events across the United States.


  2. Massage Heights
    Massage Heights is a chain of massage therapy studios. It provides a variety of massage services in a modern setting. The company has locations in several states, including California, Texas, and New York. Massage Heights focuses on customer satisfaction and offers a range of massage techniques.


  3. Massage Luxe
    Massage Luxe offers high-end massage services in a luxurious environment. It has locations in cities like Los Angeles, San Francisco, and Chicago. The company provides a range of massage treatments tailored to meet clients' needs. Massage Luxe emphasizes relaxation and wellness.


  4. Massage Green Spa
    Massage Green Spa combines massage therapy with a focus on wellness and sustainability. It has locations in several states, including Florida, Arizona, and Nevada. The company offers a range of massage services, including deep tissue and Swedish massage. It also provides a serene and eco-friendly atmosphere.


  5. Elements Massage
    Elements Massage is a well-known chain of massage therapy studios. It offers a variety of massage services to help relieve stress and tension. The company has locations in many states across the U.S. Elements Massage focuses on personalized care and uses a range of massage techniques to meet individual needs.

Want to become a part of the Consumer Services industry?