Company
Overview

About Massage Envy

https://www.massageenvy.com/
Consumer Services
102 Employees
Type: Company - Private
Scottsdale, AZ
Massage Envy is a well-known company that offers high-quality massage services. It has many locations across the country, making it easy for people to find a nearby studio. Each location aims to provide a relaxing and friendly environment. Massage Envy offers various massage styles to suit different needs. Their licensed professionals focus on making clients feel better and enjoy a peaceful experience. Massage Envy cares about the well-being of its clients. They offer flexible scheduling to fit busy lifestyles. The company uses modern techniques and quality products for the best results. They also provide educational resources about the benefits of massage therapy. This helps clients make informed choices about their care. By choosing Massage Envy, people can expect a professional and satisfying experience every time they visit.

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What are people saying about working at Massage Envy?

Mixed reviews from Massage Envy employees highlight both positive aspects, such as flexible schedules and supportive coworkers, and negative ones, including low pay and management issues.

Massage Envy Reviews

great

01/08/2026 - Asheville, NC


Pros

trying out the different therapists


Cons

management was not flexible ever

Great Place To Work

01/18/2026 - null


Pros

Full schedule, flexibility, clients are great


Cons

None that I can think of

No benefits, almost every client dissatisfied with ME subscription

01/15/2026 - Henderson, NV


Pros

They will hire with no experience and many people not fluent in English at all in Henderson NV and Las Vegas clinics so this might be a pro for some people.


Cons

They will pay minimal hourly wages, they will press and push on you to sell overpriced products and you get nothing from the sales unless you made $1500+. No career advancement, no pay increase for many years I have been there, never been late, never called out. Sad to hear how every second client dissatisfied with Massage Envy practices regarding subscription and often double charges for services specifically in Anthem Henderson NV location, estheticians are not communicating with clients and charging them 2 credits instead of 1 which looks good on newsletter and sales every month but very shady from the client perspective. Constant change of general management, corporate pressing. Your fellow estheticians will be dirty and you will clean behind them be you share the room and some “professionals” do not change even sheets between clients. I have noticed a lot of disgusting things and behaviors lately, including smells from coworkers.

Not great

01/12/2026 - Summerville, SC


Pros

discounts on products and massages


Cons

Confusing procedures when booking appointments for people. It is not first come first serve. Overbooking on Valentine's and many, rightfully, angry customers.

I don’t know how massage envy still exists

01/12/2026 - Las Cruces, NM


Pros

A place to work. Front desk schedules appt.


Cons

Everything, the building & equipment super dirty, the work load is impossible to deliver a quality massage and then the compensation is peanuts. Upselling does not do you any good because everything is taxed to death and you have to wait a month after to be paid. You cannot see your schedule from home you have to call the front desk. The front desk is extremely unprofessional. After session I caught the front desk making fun of my client they just checked out and myself. Many times when sheets towels not available. Overall the space is physically and energetically filthy!!!

Currently employed

01/29/2026 - Greeley, CO


Pros

Good management, nice coworkers, fair pay between all employees, very flexible schedule


Cons

Not many that I can think of, but could definitely prioritize hiring bilingual staff

Best way for massage therapy career

01/10/2026 - The Woodlands, TX


Pros

Everything is done for you.


Cons

If you don’t work, you don’t get paid.

so so

01/13/2026 - Pittsburgh, PA


Pros

Easy job, they do not ask much of you


Cons

not the greatest pay, and not much room or growth

Not bad

01/04/2026 - Los Angeles, CA


Pros

*decent pay *coworkers usually good*relaxed


Cons

*unreliable schedule when business is slow

Eh

01/07/2026 - Rock Hill, MO


Pros

Work brought to you and laundry done


Cons

Under paid and over worked

okay place to work,

01/06/2026 - Valencia, CA


Pros

everyone working there including the message therapist were really nice


Cons

didn't pay much, but was also a pretty easy job!

Cool people, garbage everything else

01/14/2026 - Vernon Hills, IL


Pros

Your mileage may vary, but if you meet really cool people working there, then at least you have one decent reason to stay.


Cons

No pay risesManagers are hardly ever in the clinic and do not routinely provide feedback on your performance, making it difficult to figure out what you should keep working on.You'll have clients call you on the phone complaining about their cancelation/freeze/transfer forms not having been processed for the last two months. Then, they'll ask you when your general manager works next; and sure, you can give them information on *when* your manager is meant to be in the clinic or can give them a call back, but they hardly ever are.

A job

01/29/2026 - Reno, NV


Pros

Consistent clientele with very little time between for transition


Cons

Low pay for experience therapists

Ok

01/07/2026 - Daly City, CA


Pros

The coworker where amazing people.


Cons

The owner was a stuck up person who did not care about anyone but herself but I have been told she is gone now.

Great

01/21/2026 - Louisville, KY


Pros

Consistent, upbeat, rewarding, fun, flexible


Cons

Not as much control over schedule as I would have liked



Page 1
Pie chart of the distribution of reviews for Massage Envy. 4.6% of reviews are 'Neutral'. 20.6% of reviews are 'Negative'. 24.0% of reviews are 'Positive'. 50.8% of reviews are 'Mixed'.

What are popular careers at Massage Envy?

  1. Massage Therapist
    Massage therapists use their skills to provide relaxing and therapeutic massages. They work to improve clients' well-being and relieve stress.
    Find Massage Therapist jobs


  2. Esthetician
    Estheticians specialize in skincare treatments and beauty services. They help clients look and feel their best through facials and other beauty treatments.
    Find Esthetician jobs


  3. Front Desk Associate
    Front desk associates greet clients and manage appointments. They play a key role in ensuring a smooth visit experience.
    Find Front Desk Associate jobs


  4. Sales Associate
    Sales associates help clients discover the benefits of massage services. They create personalized wellness plans to meet individual needs.
    Find Sales Associate jobs


  5. Customer Service Associate
    Customer service associates handle inquiries and assist clients with any issues. They ensure a positive experience for every client.
    Find Customer Service Associate jobs


  6. General Manager
    General managers oversee daily operations and staff at a Massage Envy location. They ensure high-quality service and smooth business operations.
    Find General Manager jobs


  7. Customer Service Representative
    Customer service representatives take calls and handle client inquiries. They provide excellent service to ensure client satisfaction.
    Find Customer Service Representative jobs


  8. Clinical Manager
    Clinical managers supervise therapists and ensure quality care. They coordinate training and maintain high standards of service.
    Find Clinical Manager jobs


  9. Sales Professional
    Sales professionals promote massage services and encourage memberships. They work to increase client engagement and satisfaction.
    Find Sales Professional jobs


  10. Sales Manager
    Sales managers lead a team of sales professionals. They set goals and provide guidance to boost sales and client retention.
    Find Sales Manager jobs

Where is Massage Envy hiring?

  1. Metairie, LA
    In Metairie, one can enjoy a lively community atmosphere while working here. The area's friendly vibe makes for a welcoming environment for both clients and team members.
    Find jobs in Metairie, LA


  2. Austin, TX
    Austin offers a vibrant culture filled with music and arts. Working here provides a dynamic setting that engages both clients and staff, making every day unique and enjoyable.
    Find jobs in Austin, TX


  3. San Jose, CA
    San Jose boasts a thriving tech scene and a diverse community. This lively environment offers a wealth of opportunities for both personal and professional growth.
    Find jobs in San Jose, CA


  4. San Diego, CA
    San Diego is known for its beautiful beaches and outdoor activities. Working here allows for a great work-life balance, with plenty of chances to enjoy the natural beauty around you.
    Find jobs in San Diego, CA


  5. Miami, FL
    Miami offers a vibrant and diverse community with a lively nightlife. This energetic environment provides a dynamic setting for both clients and team members.
    Find jobs in Miami, FL


  6. Tonawanda, NY
    Tonawanda presents a close-knit community with a strong sense of togetherness. Working here offers a supportive environment where both clients and staff can thrive.
    Find jobs in Tonawanda, NY


  7. Pittsburgh, PA
    Pittsburgh has a rich industrial history and a growing tech scene. This diverse environment offers unique opportunities for both personal and professional growth.
    Find jobs in Pittsburgh, PA


  8. Charlotte, NC
    Charlotte is a rapidly growing city with a mix of urban and suburban living. This dynamic environment offers plenty of opportunities for both clients and staff.
    Find jobs in Charlotte, NC


  9. Scottsdale, AZ
    Scottsdale provides a warm and welcoming atmosphere with plenty of outdoor activities. Working here allows for a balanced lifestyle with plenty of opportunities to enjoy the sunshine.
    Find jobs in Scottsdale, AZ


  10. Houston, TX
    Houston offers a diverse and growing community with a strong sense of hospitality. Working here provides a welcoming environment for both clients and team members.
    Find jobs in Houston, TX

What are similar companies to Massage Envy?

  1. American Massage Therapy Association
    The American Massage Therapy Association (AMTA) is a leading organization dedicated to advancing the massage therapy profession. It promotes professional standards and offers resources for massage therapists to enhance their skills. AMTA is active across the United States, with chapters in many states, supporting local communities and professionals.


  2. Massage Heights
    Massage Heights is a well-known chain offering a variety of massage services. The company focuses on providing personalized and high-quality massage experiences. Massage Heights operates multiple locations, primarily in California, Texas, and Florida, aiming to bring relaxation and wellness to its clients.


  3. Massage Luxe
    Massage Luxe provides premium massage services designed to offer an exceptional experience. This company focuses on creating a luxurious and spa-like environment for its clients. Massage Luxe has several locations across the country, including major cities like Los Angeles, Chicago, and New York, ensuring accessibility for a wide range of clients.


  4. Massage Green Spa
    Massage Green Spa is committed to delivering holistic wellness services that include massage therapy. The company emphasizes eco-friendly practices and uses natural products to enhance the massage experience. Massage Green Spa has multiple locations, mainly in the northeastern region of the United States, including cities like Boston, Philadelphia, and Washington D.C.


  5. Elements Massage
    Elements Massage is a popular chain known for its customizable massage services. This company focuses on providing a comfortable and welcoming atmosphere to help clients relax and rejuvenate. With locations spread across the United States, Elements Massage serves cities such as Seattle, Denver, and Minneapolis, offering a convenient option for those seeking professional massage therapy.

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