Company
Overview

About Massage Envy

https://www.massageenvy.com/
Consumer Services
102 Employees
Type: Company - Private
Scottsdale, AZ
Massage Envy is a popular company known for providing high-quality massage therapy services. It operates in many locations across the country, making it easy for people to find a nearby studio. The company offers a range of massage options to meet different needs, from relaxation to recovery. Professionals at Massage Envy aim to help clients feel their best through skilled, personalized care. Each visit promises a comfortable and welcoming environment. Massage Envy focuses on creating a positive experience for each customer. It offers flexible scheduling and various membership options. The company emphasizes the importance of wellness and self-care. Staff members at Massage Envy are trained to provide top-notch service and ensure client satisfaction. They are dedicated to helping people achieve a better quality of life through the power of massage therapy.

Want to become a part of the Consumer Services industry?

What are people saying about working at Massage Envy?

Massage Envy offers flexible hours and a relaxed work environment, but employees often report low pay, limited benefits, and management issues. While it's a good starting point for new professionals, many find the job challenging and unrewarding in the long term.

Massage Envy Reviews

Part Time Employment

04/19/2025 - Myrtle Beach, SC


Pros

Flexible hours, discounted massages and products. Busy location so time goes by quickly.


Cons

Pay is way below average for this type job. Selling memberships is harder because most customers are tourists.

Pay Doesn’t Reflect Work

04/21/2025 - null


Pros

-resources to help set you up for success-incentives (almost impossible to reach)-building great relationships-access to benefits


Cons

-lack of staff-pay doesn’t reflect time/effort spent into the job-lack of upper management support

Clinical Administration

04/21/2025 - Greenville, SC


Pros

1 massage or facial free a month.


Cons

The owners makes it difficult to run the store. Micromanager. Hours are bad, does not allow you to have a set schedule

Good if you’re just starting out

04/23/2025 - Columbia, SC


Pros

The company is a good stepping stone for therapists straight out of school


Cons

Not receiving pay when you’re not booked

Do not work at this company

04/23/2025 - Webster, NY


Pros

Tips were good, but that was it


Cons

Forced to stay on site when not getting paid, only get paid if you are booked

Good company to start ,but ………

04/24/2025 - Henderson, NV


Pros

Good education provided by skincare companies…good customers


Cons

Working under management that lacks experience, knowledge, ethics, and even breaks company policy can be incredibly frustrating and demoralizing. It creates a toxic environment where good employees feel unappreciated, unsafe, and unsupported. It’s not just a “bad fit” — it’s a breakdown of trust and professionalism.That kind of leadership doesn’t just damage morale, it also risks the company’s reputation and legal standing… From what should be a peaceful, relaxing spa atmosphere to something that smells like a mix of a food court and a di……. That completely ruins the whole experience — especially if customers are expecting tranquility and calm, not greasy food smells or overwhelming scents.

Massage Envy Pay

04/29/2025 - Littleton, CO


Pros

There are always clients for you.


Cons

The pay to work ratio is not it.

Its ii

03/17/2025 - New York, NY


Pros

Not a hard job to do ,


Cons

Its like Fast fashion of massages

OK

03/27/2025 - Norwalk, CT


Pros

good to start out. if you are new


Cons

can't really control your schedule or type of clients you get

Alright

03/03/2025 - Lafayette, LA


Pros

Good to learn how to handle different customer service scenarios


Cons

They change membership structure too often

Not a bad place to work

03/02/2025 - North Aurora, IL


Pros

Flexible with schedulingPositive environment Good sales incentives


Cons

Dont get paid enough Benefits are not good

Decent job

03/11/2025 - O Fallon, IL


Pros

1 free service a month, work/life balance, clients are provided, can make decent money


Cons

Not all managers are professional or on top of things that need to be fixed. This varies heavily on vacation.

Robot

03/02/2025 - Fayetteville, NC


Pros

Clientele, co workers, CEUs, Hours, flexibility


Cons

Burn out, no bonus, not good benefits,

Bullying and complicit management

03/08/2025 - San Antonio, TX


Pros

The schedule was flexible. The spa was clean.


Cons

Most of the employees were bullying a specific employee and getting them in trouble with management. Manager was friend with the bullies and let it continue. They had to quit.

Decent job

03/05/2025 - Westborough, MA


Pros

-hourly wage with bonus-flexible hours


Cons

-don’t like to pressure of sales: feels too intense



Page 1
Pie chart of the distribution of reviews for Massage Envy. 4.6% of reviews are 'Neutral'. 19.3% of reviews are 'Negative'. 24.3% of reviews are 'Positive'. 51.9% of reviews are 'Mixed'.

What are popular careers at Massage Envy?

  1. Massage Therapist
    Massage therapists provide a variety of massage techniques to clients. They use their hands and sometimes tools to ease pain and tension.
    Find Massage Therapist jobs


  2. Esthetician
    Estheticians offer skin care services like facials and waxing. They help clients achieve healthy, smooth skin.
    Find Esthetician jobs


  3. Front Desk Associate
    Front desk associates greet clients and handle appointments. They keep the front area organized and welcoming.
    Find Front Desk Associate jobs


  4. Customer Service Associate
    Customer service associates assist with client inquiries and scheduling. They ensure a positive experience for every visit.
    Find Customer Service Associate jobs


  5. Sales Associate
    Sales associates sell memberships and packages. They help clients find the right services to meet their needs.
    Find Sales Associate jobs


  6. General Manager
    General managers oversee the entire location. They manage staff, handle finances, and ensure smooth operations.
    Find General Manager jobs


  7. Sales Professional
    Sales professionals boost sales through targeted marketing. They create and implement strategies to attract new clients.
    Find Sales Professional jobs


  8. Personal Trainer
    Personal trainers design fitness programs for clients. They help individuals reach their health and wellness goals.
    Find Personal Trainer jobs


  9. Spa Manager
    Spa managers supervise all spa services. They ensure high standards of service and client satisfaction.
    Find Spa Manager jobs


  10. Sales Manager
    Sales managers lead a team of sales professionals. They set sales goals and support staff in achieving them.
    Find Sales Manager jobs

Where is Massage Envy hiring?

  1. Austin, TX
    Join a thriving wellness community in Austin. Enjoy a vibrant work environment and ample opportunities for personal and professional growth.
    Find jobs in Austin, TX


  2. Miami, FL
    Work in a lively city with a diverse clientele. Enjoy warm weather and a dynamic atmosphere that suits wellness professionals.
    Find jobs in Miami, FL


  3. Metairie, LA
    Experience a supportive team environment in Metairie. The community values wellness, offering a fulfilling work experience.
    Find jobs in Metairie, LA


  4. Houston, TX
    Thrive in a growing city with a strong focus on health and wellness. Enjoy a dynamic work environment with many opportunities for development.
    Find jobs in Houston, TX


  5. Scottsdale, AZ
    Work in a desirable location with a focus on outdoor wellness. Enjoy a friendly atmosphere and a supportive team culture.
    Find jobs in Scottsdale, AZ


  6. Tonawanda, NY
    Contribute to a welcoming community in Tonawanda. Benefit from a close-knit team and a focus on client satisfaction.
    Find jobs in Tonawanda, NY


  7. Dallas, TX
    Join a bustling city with a vibrant wellness scene. Enjoy a professional environment that supports both personal and career growth.
    Find jobs in Dallas, TX


  8. Charlotte, NC
    Experience a growing city with a strong emphasis on health and wellness. Work in a supportive team that values collaboration and development.
    Find jobs in Charlotte, NC


  9. Hattiesburg, MS
    Work in a friendly and supportive environment in Hattiesburg. Enjoy a close-knit team and the chance to make a meaningful impact.
    Find jobs in Hattiesburg, MS


  10. Norwalk, CT
    Join a professional environment in Norwalk that values wellness and personal growth. Enjoy a supportive team and dynamic work experience.
    Find jobs in Norwalk, CT

What are similar companies to Massage Envy?

  1. American Massage Therapy Association
    The American Massage Therapy Association (AMTA) is a professional organization for massage therapists. It focuses on promoting the massage therapy profession and ensuring high standards. AMTA provides education, certification, and resources for massage therapists. It supports members across the United States, offering networking opportunities and career resources.


  2. Massage Heights
    Massage Heights is a popular franchise with locations across the United States. It offers a variety of massage services with a strong emphasis on customer satisfaction. The company prides itself on its welcoming atmosphere and highly trained therapists. Massage Heights operates in cities like Los Angeles, New York, and Chicago, providing quality massage experiences to clients.


  3. Massage Luxe
    Massage Luxe provides luxury massage services with a focus on high-end client experiences. The company operates in upscale settings and offers personalized treatments. Massage Luxe has locations in metropolitan areas such as Dallas, Miami, and San Francisco. It aims to deliver a serene and rejuvenating experience to each client.


  4. Massage Green Spa
    Massage Green Spa combines massage therapy with wellness services in a relaxing environment. The company emphasizes natural and holistic treatments. It offers various massage packages tailored to individual needs. Massage Green Spa has locations in cities like Portland, Denver, and Seattle, catering to clients seeking both relaxation and wellness.


  5. Elements Massage
    Elements Massage is a well-known franchise offering a range of massage services. It focuses on providing customized treatment plans to meet clients’ needs. The company has a large presence in many cities across the United States, including Atlanta, Boston, and Phoenix. Elements Massage aims to promote health and wellness through its professional and relaxing services.

Want to become a part of the Consumer Services industry?