Company
Overview

About Massage Envy

https://www.massageenvy.com/
Consumer Services
102 Employees
Type: Company - Private
Scottsdale, AZ
Massage Envy is a well-known company in the wellness industry. They offer high-quality massage services at affordable prices. Founded in 1994, Massage Envy has grown to include hundreds of locations across the United States. Their mission is to provide a relaxing and rejuvenating experience to clients seeking relief from stress and muscle tension. They focus on helping people feel better through professional massages tailored to individual needs. With a team of skilled therapists, Massage Envy strives to create a welcoming atmosphere where clients can unwind and refresh. Massage Envy values customer satisfaction above all else. They believe in fostering a positive and supportive environment for both clients and employees. Each Massage Envy location maintains high standards of cleanliness and service. Their experienced staff members are trained to deliver personalized care and attention. Whether someone needs a quick stress-relief session or ongoing therapy, Massage Envy offers flexible options to meet various needs. This commitment to quality and customer care makes Massage Envy a trusted choice for many seeking professional massage services.

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What are people saying about working at Massage Envy?

Employees appreciate Massage Envy's flexible scheduling and client interactions, but criticize low pay, scheduling conflicts, and a challenging work environment.

Massage Envy Reviews

Okay

10/23/2025 - High Point, NC


Pros

Good pay and clients provided


Cons

Scheduling conflicts and no show appt

Hard work for little pay

10/24/2025 - null


Pros

Fun environment. Lots of learning opportunities


Cons

Over worked and under paid.

Flexible

10/30/2025 - Orlando, FL


Pros

They are flexible with scheduling.


Cons

Pay is very low, clients are not obliged to tip.

Review

10/22/2025 - null


Pros

Good job for college students.


Cons

Speaking with the customers. They can be rude. Every location is different some are good and others are not so good.

Good managers, hard culture

10/20/2025 - Mount Pleasant, SC


Pros

Good managersManagers helped me determine a schedule that worked for me


Cons

The culture between front staff and massage therapists was challenging, with the front staff facing the brunt of it from both the public and the varied and demanding personalities of the therapists (not all - some of them were great.) Not sustainable for me

Harassment from owner

10/21/2025 - Schaumburg, IL


Pros

You get a Paycheck twice a month1 free 50 minute massage


Cons

Employees have owners stealing commissions and credit card tips. Hostile work environment, harassment from owners and their wives. Management demanding you make up hours while you fight for your life through a botched life saving emergency surgery. Management lying to employees. Owners encouraging workplace harassment among service providers

Massage Therapy at Envy

10/22/2025 - Edina, MN


Pros

I never had to handle my own books or worry about doing taxes, I was also always booked with my regular clients due to my years of experience.


Cons

It was hard to have time off. They did not have a good system for taking time off when sick or even taking paid vacation. You were often punished monetarily for taking time off.

Supportive Work Environment

10/23/2025 - Rancho Cucamonga, CA


Pros

nice and helpful front deskgreat for building experience


Cons

it is a busy location so usually pretty booked and busy whether you see that as good or bad

Love/hate

10/27/2025 - Tulsa, OK


Pros

Work with some great people. Free services.


Cons

Franchised, so pay can differ between franchises but usually they are around the same. Not paid enough for the ridiculous amount of things you have to handle.

Years of my career wasted

10/29/2025 - Mesa, AZ


Pros

Calm work environment with friendly clients


Cons

Low pay with little to no opportunity for growth. Completely Undervalue their team members. No where to grow in this company

Overbearing evil manager

10/28/2025 - Kennesaw, GA


Pros

Get to sit all day, paid break, discounts on services and products


Cons

Your hours are based on number of memberships you sell, oftentimes not marketed with sales in the title, no room for growth or mistakes

Good enrty lvl job

10/20/2025 - Baton Rouge, LA


Pros

Easy evrything ready. Is clean


Cons

Still get weird clients occasionally

Terrible place to grow

09/08/2025 - Hilliard, OH


Pros

The benefits are nice. One free massage and one free facial a month. Discounted services.


Cons

Controlling, abusive, non-communicative. They basically expect you to be a slave. The culture is terrible. It’s all about shame, power and control there. They don’t train well. They expect a lot without being clear.

Lead Esti

09/22/2025 - Phoenix, AZ


Pros

Flexible hours, Good product lines, Good opportunities for continuing education courses through partnered brands


Cons

Frequently altered protocols, Management isn't fully aware of how to be an aesthetician, pay isnt totally ideal

if you have to work here, keep to yourself

09/22/2025 - Kansas City, MO


Pros

flexible schedule.It can be a fun place to work at sometimessome of the staff and clients are very nice


Cons

low pay, commission is very low and hard to get at times. favoritism/ toxic environment.heavy gossipsales pressureunderstaffedfront desk is treated poorly and nothing is done when someone treats them that way.rude clients and staffno real consequence for client or staff so nothing changesno room for growth unless you sign and work off a contract to become a therapist.



Page 1
Pie chart of the distribution of reviews for Massage Envy. 4.4% of reviews are 'Neutral'. 20.2% of reviews are 'Negative'. 24.1% of reviews are 'Positive'. 51.3% of reviews are 'Mixed'.

What are popular careers at Massage Envy?

  1. Massage Therapist
    Massage Therapists use their skills to provide relaxing and therapeutic massages. They help clients feel better and relieve stress. This position is perfect for those who enjoy helping others and have a talent for bodywork.
    Find Massage Therapist jobs


  2. Esthetician
    Estheticians offer beauty treatments like facials and skin care services. They help clients achieve healthier and more radiant skin. This role suits those who love beauty and skincare.
    Find Esthetician jobs


  3. Front Desk Associate
    Front Desk Associates greet clients and handle appointments. They keep the reception area welcoming. This position is ideal for those who enjoy interacting with people and managing schedules.
    Find Front Desk Associate jobs


  4. Sales Associate
    Sales Associates help clients find the perfect massage or service. They create personalized packages to meet client needs. This role is for those who enjoy sales and building relationships.
    Find Sales Associate jobs


  5. Customer Service Associate
    Customer Service Associates assist clients with questions and concerns. They work to ensure a positive experience. This position is for those who love helping others and solving problems.
    Find Customer Service Associate jobs


  6. General Manager
    General Managers oversee daily operations. They ensure smooth running of the location. This role is for those who enjoy leadership and managing a team.
    Find General Manager jobs


  7. Customer Service Representative
    Customer Service Representatives handle inquiries and feedback. They work to improve client satisfaction. This position is for those who like to communicate and support clients.
    Find Customer Service Representative jobs


  8. Clinical Manager
    Clinical Managers supervise therapists and ensure quality care. They ensure adherence to standards. This role is for those who enjoy clinical oversight and team development.
    Find Clinical Manager jobs


  9. Sales Manager
    Sales Managers lead the sales team. They set goals and train staff. This role is for those who excel in sales leadership and strategy.
    Find Sales Manager jobs


  10. Sales Professional
    Sales Professionals develop client relationships. They promote services and achieve sales targets. This position is for those who thrive in a sales environment.
    Find Sales Professional jobs

Where is Massage Envy hiring?

  1. Metairie, LA
    In Metairie, the vibrant atmosphere offers a unique backdrop for a rewarding career. The community values wellness, making it an ideal place for those passionate about health and wellness. The city's dynamic environment fosters growth and provides many opportunities for professional development.
    Find jobs in Metairie, LA


  2. San Jose, CA
    San Jose boasts a thriving tech scene that brings a diverse range of clients to wellness services. The city's energetic vibe makes for an exciting place to work, with plenty of opportunities to network and collaborate. The focus on innovation and wellness creates a supportive atmosphere for career growth.
    Find jobs in San Jose, CA


  3. Miami, FL
    Miami's warm climate and diverse culture enhance the client experience at wellness centers. The city's fast-paced lifestyle means there's always something new to learn and explore. Working here offers a chance to be part of a vibrant community that values health and wellness.
    Find jobs in Miami, FL


  4. Austin, TX
    Austin's music and tech scene create a lively environment for those in the wellness industry. The city's strong emphasis on health and wellness aligns well with a career in this field. Professionals here enjoy a supportive community that values personal and career growth.
    Find jobs in Austin, TX


  5. San Diego, CA
    San Diego's beautiful beaches and outdoor activities provide a perfect setting for a career focused on health and wellness. The city's laid-back atmosphere makes for a pleasant work environment. Employees benefit from a supportive community that values wellness and outdoor lifestyles.
    Find jobs in San Diego, CA


  6. Tonawanda, NY
    Tonawanda offers a close-knit community where the focus on wellness is strong. The city's charm and smaller-town feel create a welcoming work environment. Professionals here enjoy a supportive community that values health and personal growth.
    Find jobs in Tonawanda, NY


  7. Pittsburgh, PA
    Pittsburgh’s rich industrial history and vibrant arts scene blend to create a unique work environment. The city’s focus on health and wellness aligns well with a career in this field. Employees benefit from a supportive community that values personal and professional development.
    Find jobs in Pittsburgh, PA


  8. Charlotte, NC
    Charlotte’s growing economy and diverse population provide a dynamic setting for wellness professionals. The city’s focus on health and wellness creates a supportive work environment. Employees enjoy a vibrant community that values growth and innovation.
    Find jobs in Charlotte, NC


  9. Raleigh, NC
    Raleigh's research and tech industries foster a community that values health and wellness. The city's diverse offerings create a vibrant work environment. Employees benefit from a supportive community that values professional development and innovation.
    Find jobs in Raleigh, NC


  10. Scottsdale, AZ
    Scottsdale's desert climate and active lifestyle make it an ideal place for wellness professionals. The city's focus on health and wellness creates a dynamic work environment. Employees enjoy a community that values outdoor activities and personal growth.
    Find jobs in Scottsdale, AZ

What are similar companies to Massage Envy?

  1. American Massage Therapy Association
    The American Massage Therapy Association (AMTA) is a professional organization that supports massage therapy professionals. They provide education, advocacy, and resources for massage therapists across the country. AMTA helps ensure high standards in the massage therapy industry, offering certification and continuing education opportunities. They serve many states, including California, Texas, and Florida.


  2. Massage Heights
    Massage Heights is a well-known chain of massage studios. They offer a variety of massage services to help clients relax and rejuvenate. The company has several locations in the United States, particularly in California, Texas, and Arizona. Massage Heights focuses on providing a high-quality experience with skilled therapists and a welcoming atmosphere.


  3. Massage Luxe
    Massage Luxe specializes in premium massage therapy services. They focus on creating a luxurious and serene environment for clients. This company operates in several locations, including California, Florida, and Nevada. Massage Luxe offers personalized massage experiences, ensuring each client receives tailored attention and care.


  4. Massage Green Spa
    Massage Green Spa provides eco-friendly massage services in a relaxing setting. They use sustainable practices and products to create a soothing experience for their clients. The company has locations in California, Arizona, and Florida. Massage Green Spa is committed to promoting wellness and sustainability, offering a unique approach to massage therapy.


  5. Elements Massage
    Elements Massage is a popular chain that offers a range of massage services. They focus on providing customized massage experiences to meet individual needs. This company operates in many states, including California, Texas, and New York. Elements Massage aims to deliver high-quality massage therapy in a comfortable and friendly environment.

Want to become a part of the Consumer Services industry?