About Massage Envy
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What are people saying about working at Massage Envy?
Massage Envy Reviews
Great coworkers but poor management and high turnover
04/28/2026 - Cincinnati, OH
Pros
The coworkers and members/guests we saw every day.
Cons
What was discussed in interview did not transfer over to the actual position (commission, responsibilities, how the clinic is managed, saying the position is new but find out had been through a dozen employees in less than a year). Poor management, owners micromanaged from afar. Written up for little things but Service Providers got away with everything. Great SP’s but were allowed to come in smelling like pot, got away with screaming at Front Desk associates infront of guests and walk out while their guest is there waiting. Very high front of the house turnover.
Good place to clock in work clock out
04/18/2026 - Dallas, TX
Pros
Stay booked. Can do my job and not have to worry about anything else once I’m done.
Cons
Low pay and Inconsistent tipping.
Appreciated work with flexible management, but overwork is a risk
04/28/2026 - Boca Raton, FL
Pros
Constant influx of clients at the location I formally worked. Great tippers because I was in an amazing area. You really feel your work is appreciated. Managers were flexible with your schedule.
Cons
Easy to overwork yourself. Listen to your body and be smart with your breaks
Great work-life balance, but pay is very low
04/30/2026 - Henderson, NV
Pros
Great work life balanceFun relaxing environment
Cons
Very low pay for managers and no raises
Very easy high school job
03/31/2026 - Boston, MA
Pros
Very laid back and depends on your manager
Cons
customers can be mean sometimes
do not work at the massage envy on arbor walk
03/07/2026 - Austin, TX
Pros
wasnt super far from my house
Cons
they dont give you enough hours,they make you close by yourself,and they make you do a lot of work for a little bit of money
Avoid
02/18/2026 - Clive, IA
Pros
Massage therapists don't have to do Laundry
Cons
In my experience, the workplace culture here felt cutthroat and, at times, subtly hostile. As a male massage therapist, I experienced what felt like discrimination and a persistent sense of distrust toward male staff. There seemed to be underlying gender tensions that made it difficult to feel respected or fully included.While the owner promotes a “no drama” policy, it often felt like this translated into suppressing legitimate concerns rather than addressing them openly. Conflict and grievances did not feel safe to bring forward, which contributed to an unhealthy environment.Ultimately, working here was a deeply stressful and, at times, traumatizing experience for me. I would encourage prospective employees — especially male therapists — to carefully consider whether this environment aligns with their needs before accepting a position.
Massage Therapist
02/22/2026 - Encinitas, CA
Pros
-consistent work-consistent schedule-no need to promote yourself-good as a new therapist out of school to gain experience-free massage for hours worked
Cons
-short appointment times-often feel rushed-pay is low compared to what you could potentially make at a day spa
Management
02/04/2026 - Dallas, TX
Pros
good if you need a more calm job, you will be sitting down most of the day
Cons
management is not terrible, not everyone is held accountable
Great manager
02/07/2026 - Altoona, WI
Pros
Great coworkers and management is great
Cons
No free services anymore for staff
Was great before PcRK
02/03/2026 - Waldorf, MD
Pros
Was great before PCRK and had amazing management.
Cons
PCRK ruining all of the good benefits
It’s fine
02/06/2026 - Henderson, NV
Pros
Steady schedule and set work hours
Cons
Low pay and overloaded schedule sometimes especially weekends
Good job!
02/17/2026 - Cedar Hill, TX
Pros
Pay and commission was good
Cons
They do cut hours if your performance is not adequate
A fine first job
02/09/2026 - Jacksonville, FL
Pros
Teaches sales skills for an entry level job.
Cons
Many upset customers due to billing.
Very unprofessional
02/09/2026 - Portland, OR
Pros
The interview was good and supposedly free massages and facials.
Cons
Bad communication. Unprofessional and unreliable and doesnt make things clear.
What are popular careers at Massage Envy?
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Massage Therapist
Massage therapists at Massage Envy use their skills to provide relaxing and therapeutic massages to clients. They work with a variety of techniques to help improve circulation and reduce stress.
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Esthetician
Estheticians specialize in skin care treatments, providing services such as facials, waxing, and peels. They focus on helping clients achieve healthy, glowing skin.
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Front Desk Associate
Front desk associates manage the front office, ensuring a welcoming environment. They schedule appointments, answer phones, and handle customer inquiries efficiently.
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Sales Associate
Sales associates help clients discover and purchase massage and skincare services. They recommend packages and treatments to meet individual needs and goals.
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Customer Service Associate
Customer service associates ensure clients have a positive experience. They assist with inquiries, address concerns, and provide excellent service from start to finish.
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General Manager
General managers oversee the daily operations of a Massage Envy location. They manage staff, implement business strategies, and ensure high customer satisfaction.
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Customer Service Representative
Customer service representatives handle inquiries and concerns over the phone or via email. They provide solutions and maintain a positive connection with clients.
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Clinical Manager
Clinical managers supervise the clinical team, ensuring high-quality care and compliance with health standards. They support therapists and promote a positive work environment.
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Sales Manager
Sales managers lead and motivate the sales team, setting sales goals and tracking performance. They develop strategies to increase client bookings and revenue.
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Sales Professional
Sales professionals focus on selling massage packages and skincare services. They engage clients, understand their needs, and recommend products and treatments effectively.
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Where is Massage Envy hiring?
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San Jose, CA
San Jose offers a dynamic work environment with many opportunities for professional growth. The city's tech-savvy atmosphere creates a lively workplace culture.
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Metairie, LA
Metairie provides a relaxed and welcoming community. The city’s friendly vibe makes it a great place to work and connect with clients.
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Miami, FL
In Miami, the vibrant energy and diverse culture make for an exciting place to work. The sunny weather adds to the positive atmosphere.
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San Diego, CA
San Diego's beautiful coastline and mild weather create a perfect work setting. The city’s outdoor-friendly lifestyle enhances both personal and professional life.
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Austin, TX
Austin offers a blend of live music, festivals, and outdoor activities. The city's creative and innovative spirit is reflected in the workplace.
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Pittsburgh, PA
Pittsburgh provides a unique mix of urban and suburban living. The city’s rich industrial history adds a unique flavor to the work environment.
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Charlotte, NC
Charlotte offers a growing job market and a welcoming community. The city's economic opportunities provide a stable work environment.
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Raleigh, NC
Raleigh’s vibrant cultural scene and friendly locals make it a great place to work. The city’s educational institutions add to the professional atmosphere.
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Tonawanda, NY
Tonawanda offers a cozy and close-knit community. The city’s rich history provides a unique backdrop for a fulfilling work experience.
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Scottsdale, AZ
Scottsdale’s warm climate and outdoor activities make for a pleasant work environment. The city’s upscale lifestyle adds to the professional vibe.
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What are similar companies to Massage Envy?
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American Massage Therapy Association
The American Massage Therapy Association (AMTA) is a leading organization that supports massage therapists across the nation. They provide education, advocacy, and resources for professionals in the massage therapy field. AMTA operates nationwide, with many local chapters offering events, workshops, and networking opportunities for members.
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Massage Heights
Massage Heights is a well-known chain of massage therapy clinics. The company focuses on providing high-quality massages in a relaxed and comfortable setting. Massage Heights has multiple locations across the United States, including major cities such as Los Angeles, San Francisco, and New York. The company prides itself on using skilled therapists and offering a wide range of massage services.
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Massage Luxe
Massage Luxe offers luxury massage services at several locations across the country. Known for its premium experience, Massage Luxe combines skilled therapists with a serene environment. The company operates in cities such as Los Angeles, Denver, and Dallas, offering a range of treatments designed to relax and rejuvenate clients. Their focus is on providing an exceptional experience with personalized care.
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Massage Green Spa
Massage Green Spa is a holistic wellness center that specializes in eco-friendly massage therapy. They provide a variety of massage services in an eco-conscious setting. Massage Green Spa has locations in places like Portland, Orlando, and Austin, offering treatments that combine natural products and techniques to promote relaxation and wellness. The company values sustainability and aims to offer a unique spa experience.
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Elements Massage
Elements Massage is a widely recognized chain offering personalized massage therapy services. They focus on creating a custom experience for each client, using detailed assessments to tailor each session. With numerous locations across the United States, including Seattle, Chicago, and Miami, Elements Massage employs skilled therapists dedicated to providing effective and relaxing treatments. Their commitment is to deliver high-quality care in a welcoming atmosphere.
