Company
Overview

About Massage Envy

https://www.massageenvy.com/
Consumer Services
102 Employees
Type: Company - Private
Scottsdale, AZ
Massage Envy is a well-known company that specializes in providing high-quality massage services. It offers a range of therapeutic massages designed to help clients relax and relieve muscle tension. Each location is staffed with licensed and trained massage therapists dedicated to delivering a professional and personalized experience. Clients can choose from a variety of massage options to meet their specific needs, whether for stress relief, muscle recovery, or overall wellness. Massage Envy prides itself on creating a welcoming atmosphere for every visitor. The company emphasizes the importance of comfort and safety, ensuring that each client feels at ease throughout their session. With a focus on exceptional customer service, Massage Envy aims to make each visit a positive and rejuvenating experience. Whether a client is new to massage therapy or a seasoned enthusiast, Massage Envy offers services tailored to enhance physical well-being and promote relaxation.

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What are people saying about working at Massage Envy?

Employees at Massage Envy praise the supportive work environment and consistent client base but often criticize the low pay, inflexible schedules, and management issues. While some enjoy the flexible scheduling and full books, others struggle with underpayment, especially when business is slow, and the emphasis on upselling. Management and corporate support are frequently cited as areas needing improvement.

Massage Envy Reviews

great

01/08/2026 - Asheville, NC


Pros

trying out the different therapists


Cons

management was not flexible ever

Great Place To Work

01/18/2026 - null


Pros

Full schedule, flexibility, clients are great


Cons

None that I can think of

No benefits, almost every client dissatisfied with ME subscription

01/15/2026 - Henderson, NV


Pros

They will hire with no experience and many people not fluent in English at all in Henderson NV and Las Vegas clinics so this might be a pro for some people.


Cons

They will pay minimal hourly wages, they will press and push on you to sell overpriced products and you get nothing from the sales unless you made $1500+. No career advancement, no pay increase for many years I have been there, never been late, never called out. Sad to hear how every second client dissatisfied with Massage Envy practices regarding subscription and often double charges for services specifically in Anthem Henderson NV location, estheticians are not communicating with clients and charging them 2 credits instead of 1 which looks good on newsletter and sales every month but very shady from the client perspective. Constant change of general management, corporate pressing. Your fellow estheticians will be dirty and you will clean behind them be you share the room and some “professionals” do not change even sheets between clients. I have noticed a lot of disgusting things and behaviors lately, including smells from coworkers.

Not great

01/12/2026 - Summerville, SC


Pros

discounts on products and massages


Cons

Confusing procedures when booking appointments for people. It is not first come first serve. Overbooking on Valentine's and many, rightfully, angry customers.

I don’t know how massage envy still exists

01/12/2026 - Las Cruces, NM


Pros

A place to work. Front desk schedules appt.


Cons

Everything, the building & equipment super dirty, the work load is impossible to deliver a quality massage and then the compensation is peanuts. Upselling does not do you any good because everything is taxed to death and you have to wait a month after to be paid. You cannot see your schedule from home you have to call the front desk. The front desk is extremely unprofessional. After session I caught the front desk making fun of my client they just checked out and myself. Many times when sheets towels not available. Overall the space is physically and energetically filthy!!!

Currently employed

01/29/2026 - Greeley, CO


Pros

Good management, nice coworkers, fair pay between all employees, very flexible schedule


Cons

Not many that I can think of, but could definitely prioritize hiring bilingual staff

Best way for massage therapy career

01/10/2026 - The Woodlands, TX


Pros

Everything is done for you.


Cons

If you don’t work, you don’t get paid.

so so

01/13/2026 - Pittsburgh, PA


Pros

Easy job, they do not ask much of you


Cons

not the greatest pay, and not much room or growth

Not bad

01/04/2026 - Los Angeles, CA


Pros

*decent pay *coworkers usually good*relaxed


Cons

*unreliable schedule when business is slow

Eh

01/07/2026 - Rock Hill, MO


Pros

Work brought to you and laundry done


Cons

Under paid and over worked

okay place to work,

01/06/2026 - Valencia, CA


Pros

everyone working there including the message therapist were really nice


Cons

didn't pay much, but was also a pretty easy job!

Cool people, garbage everything else

01/14/2026 - Vernon Hills, IL


Pros

Your mileage may vary, but if you meet really cool people working there, then at least you have one decent reason to stay.


Cons

No pay risesManagers are hardly ever in the clinic and do not routinely provide feedback on your performance, making it difficult to figure out what you should keep working on.You'll have clients call you on the phone complaining about their cancelation/freeze/transfer forms not having been processed for the last two months. Then, they'll ask you when your general manager works next; and sure, you can give them information on *when* your manager is meant to be in the clinic or can give them a call back, but they hardly ever are.

A job

01/29/2026 - Reno, NV


Pros

Consistent clientele with very little time between for transition


Cons

Low pay for experience therapists

Ok

01/07/2026 - Daly City, CA


Pros

The coworker where amazing people.


Cons

The owner was a stuck up person who did not care about anyone but herself but I have been told she is gone now.

Great

01/21/2026 - Louisville, KY


Pros

Consistent, upbeat, rewarding, fun, flexible


Cons

Not as much control over schedule as I would have liked



Page 1
Pie chart of the distribution of reviews for Massage Envy. 4.7% of reviews are 'Neutral'. 20.0% of reviews are 'Negative'. 24.1% of reviews are 'Positive'. 51.2% of reviews are 'Mixed'.

What are popular careers at Massage Envy?

  1. Massage Therapist
    Massage Therapists provide professional massages to help clients relax and relieve stress. They work with clients to assess their needs and customize their massage services.
    Find Massage Therapist jobs


  2. Esthetician
    Estheticians specialize in skin care and beauty treatments. They help clients achieve healthier, more radiant skin through facials and other treatments.
    Find Esthetician jobs


  3. Front Desk Associate
    Front Desk Associates greet clients and handle administrative tasks. They assist with scheduling appointments and manage client information with a friendly demeanor.
    Find Front Desk Associate jobs


  4. Sales Associate
    Sales Associates help clients find the right services and packages. They work to build relationships and meet sales goals, ensuring clients enjoy their experience.
    Find Sales Associate jobs


  5. Customer Service Associate
    Customer Service Associates focus on providing excellent service to clients. They handle inquiries, complaints, and ensure a positive experience for every client.
    Find Customer Service Associate jobs


  6. General Manager
    General Managers oversee the daily operations of the location. They ensure staff efficiency, client satisfaction, and manage all business aspects.
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  7. Customer Service Representative
    Customer Service Representatives provide support to clients through phone or email. They handle issues, answer questions, and strive to enhance client satisfaction.
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  8. Clinical Manager
    Clinical Managers oversee the clinical staff and services. They ensure high-quality care and compliance with standards, supporting therapists and other staff.
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  9. Sales Professional
    Sales Professionals develop and maintain client relationships. They promote services and packages, aiming to meet sales targets and enhance client loyalty.
    Find Sales Professional jobs


  10. Sales Manager
    Sales Managers lead and motivate the sales team. They set goals, analyze performance, and ensure the team meets or exceeds sales objectives.
    Find Sales Manager jobs

Where is Massage Envy hiring?

  1. Metairie, LA
    Working in Metairie offers a relaxed pace and a welcoming community. The area has many parks and recreational opportunities, providing a great environment for a healthy work-life balance.
    Find jobs in Metairie, LA


  2. Austin, TX
    Austin has a vibrant and creative atmosphere, perfect for those who enjoy a dynamic work environment. The city offers numerous cultural events and a strong sense of community, making it ideal for a fulfilling career.
    Find jobs in Austin, TX


  3. San Jose, CA
    San Jose combines a bustling tech hub with a laid-back lifestyle. The city provides ample opportunities for professional growth and personal enjoyment, with plenty of events and activities to enjoy outside of work.
    Find jobs in San Jose, CA


  4. Miami, FL
    Miami's energetic and diverse culture offers a unique work experience. The city’s vibrant nightlife and beautiful beaches provide great opportunities for relaxation and socializing, enhancing the work experience.
    Find jobs in Miami, FL


  5. Tonawanda, NY
    Tonawanda provides a small-town feel with a close-knit community. The area has a strong emphasis on family and togetherness, making it an excellent place to build lasting professional relationships.
    Find jobs in Tonawanda, NY


  6. Scottsdale, AZ
    Scottdale's warm climate and scenic landscapes make it an attractive place to live and work. The city’s diverse offerings, from outdoor activities to cultural events, create a lively and enjoyable work atmosphere.
    Find jobs in Scottsdale, AZ


  7. Charlotte, NC
    Charlotte is a rapidly growing city with a strong sense of community. The area provides a balance between urban amenities and suburban living, making it a great place for professionals seeking stability and growth.
    Find jobs in Charlotte, NC


  8. Houston, TX
    Houston’s diverse and thriving economy offers numerous opportunities for career advancement. The city's rich cultural scene and numerous outdoor activities provide a vibrant lifestyle for those who work there.
    Find jobs in Houston, TX


  9. Pittsburgh, PA
    Pittsburgh combines the charm of a smaller city with the benefits of a larger metropolitan area. The city offers a variety of cultural experiences and a strong community spirit, perfect for those seeking a balanced work environment.
    Find jobs in Pittsburgh, PA


  10. San Diego, CA
    San Diego’s beautiful beaches and mild climate make it an ideal place to live and work. The city offers a mix of urban and outdoor activities, providing a refreshing and enjoyable environment for professionals.
    Find jobs in San Diego, CA

What are similar companies to Massage Envy?

  1. American Massage Therapy Association
    The American Massage Therapy Association (AMTA) is a leading organization dedicated to promoting the massage therapy profession. It offers various resources, including education, advocacy, and networking. AMTA supports massage therapists in their careers and helps them stay informed about industry trends. The association operates across the United States, providing its services in numerous states.


  2. Massage Heights
    Massage Heights is a popular chain of massage therapy studios. They offer a range of massage services designed to relax and rejuvenate clients. Each location features a welcoming atmosphere and a team of skilled therapists. Massage Heights has multiple locations across California, Texas, Colorado, and Florida, providing convenient access to their services.


  3. Massage Luxe
    Massage Luxe is a luxury massage service provider that offers a high-end experience for its clients. They focus on delivering personalized, top-quality massages in a serene setting. With a commitment to excellence, Massage Luxe has several locations in Florida and is expanding to new areas. Their skilled therapists ensure a relaxing and premium massage experience.


  4. Massage Green Spa
    Massage Green Spa is a wellness-focused company that combines massage therapy with a holistic approach to health. They use natural products and techniques to promote relaxation and overall well-being. The company operates in several locations in Florida, offering a serene environment and a variety of massage services to help clients achieve balance and peace.


  5. Elements Massage
    Elements Massage is a widely recognized massage therapy franchise with locations across the United States. They provide a range of massage services tailored to individual needs, from stress relief to targeted muscle therapy. Known for its clean, comfortable studios, Elements Massage aims to enhance the health and wellness of its clients. They have a presence in numerous states, making their services accessible to many.

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