Company
Overview

About Michaels

http://locations.michaels.com
Retail
4000 Employees
Type: Company - Public
Irving, TX
Michaels is a well-known store for arts and crafts. They offer a wide range of supplies and tools for creative projects. The store aims to inspire customers' creativity and help them bring their ideas to life. Michaels provides classes and workshops to help customers learn new skills and techniques. With a welcoming atmosphere and expert staff, Michaels serves as a creative hub for hobbyists and professionals alike. Whether a person wants to try a new hobby or enhance existing skills, Michaels has something for everyone. The company values community and encourages participation in various creative activities. They host events and contests that bring people together. Michaels believes in the power of creativity to improve lives and foster connections. Their mission is to make art accessible and enjoyable for all. Whether someone is a beginner or an experienced artist, Michaels offers the resources and support needed to succeed.

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What are people saying about working at Michaels?

Michaels offers various roles with mixed reviews, mostly highlighting flexible hours and employee discounts but also noting issues like poor management, low pay, and a toxic work environment. Employee experiences vary widely, from positive interactions with colleagues to complaints about workload and support.

Michaels Reviews

Basic cashier job

04/01/2026 - New York, NY


Pros

No complaints simple standard job


Cons

Not that I can think of right now

Run as far as you can.

04/15/2026 - Augusta, GA


Pros

Employee discount (but barely that because they constantly give a 30% coupon on the website)


Cons

Everything. Management is terrible.Overworked and underpaid. Poor/no training. Lots of changes with little support.

Not a career place

04/01/2026 - Edmonton, AB


Pros

30% Employee Discount for crafters


Cons

Wage, support, hours, workload, blurry lines when it comes to job descriptions, minimal communication from head office, disorganized, not current in technology, wasted money in "get money quick" setups, cheap equipment, blurry lines regarding their employee support foundation (Michael's Cares)

Going Downhill

04/03/2026 - null


Pros

The only pro is the other members of staff are in the trenches with you


Cons

Been at this company for years, lately they have slashed hours and piled on new promotions and unrealistic workloads for barebones staff. Combining regular floor work (overwhelming returns and recovery) with immense pressure to boost rewards signups, online and ship from store orders, fabric and trim cutting, limitless balloon orders, new ten minute framing, and constant understaffing. This company does not care about its workers, will barely even provide enough hours to keep the store running then reprimand workers because customers are unsatisfied.

Comfortable schedule, but high expectations and low payroll

04/22/2026 - Philadelphia, PA


Pros

Comfortable schedule, not a difficult job at all


Cons

Never enough payroll, high expectations, but not really realistic

Easy work but constant pressure for sign-ups

04/05/2026 - Memphis, TN


Pros

Easy most of the time.


Cons

Constantly being harassed about member sign up.

It is nice but doesn’t pay the bills, even as a full timer

04/13/2026 - Houston, TX


Pros

Friendly staff, good management, creative space


Cons

Same pay as cashiers, need to do production, consultation and retail stuff

Great schedule but adjust to overnight hours

04/08/2026 - Redlands, CA


Pros

Amazing schedule, very independent job. Not a lot of social interaction


Cons

Different sleep schedule since it’s overnight

Great colleagues but frequent nights and weekends

04/28/2026 - Downers Grove, IL


Pros

Employees were greatInsurance was decent


Cons

The nights and weekends where quite often

Temp job

04/22/2026 - null


Pros

I enjoyed putting freshly new products onto newly built shelves. Coworkers were very nice and friendly.


Cons

I was one of the workers that was let go after the store was finished and ready to shop.

Toxic work environment

04/06/2026 - null


Pros

Coworkers were nice and easy to get along with. Discount was very useful


Cons

Toxic work environment due to management, upper management did nothing despite countless reports

Decent environment but overwhelming workload and low pay increase

04/24/2026 - Media, PA


Pros

Relatively chill as far as retail goes.


Cons

They added self-service kiosks but you're still expected to talk to every customer, boost rewards sign ups, fix those kiosks when they inevitably have errors, and also be doing like four other tasks in other places... also, I got maybe a $0.40 wage increase after working multiple years here. It's like they don't want you to stay. Multiple accomplished managers were still getting way underpaid. If you're in high school and don't have big bills or are able to work a better-paying job alongside this, it's fine. Otherwise...

Ok job

04/11/2026 - Toms River, NJ


Pros

Getting to build stuff and change things and the ppl were nice


Cons

The district management was the worst

cabinet

04/20/2026 - Atlanta, GA


Pros

solid scheduling and quiet days


Cons

prices are a mess from corporate

Great Store

04/07/2026 - Talleyville, DE


Pros

Very understanding of balance between personal and work life.


Cons

hours can be tight sometimes



Page 1
Pie chart of the distribution of reviews for Michaels. 4.5% of reviews are 'Neutral'. 16.3% of reviews are 'Negative'. 22.1% of reviews are 'Positive'. 57.1% of reviews are 'Mixed'.

What are popular careers at Michaels?

  1. Service Team Member
    Service Team Members assist customers with product selection and store operations. They ensure a positive shopping experience and help maintain a clean, organized store.
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  2. Team Member
    Team Members work in various store roles. They support sales, customer service, and inventory management. This position offers flexibility and hands-on experience in retail.
    Find Team Member jobs


  3. Events Coordinator
    Events Coordinators plan and execute special events and workshops. They manage logistics, coordinate with vendors, and engage customers. This role is ideal for those with a passion for creativity and event planning.
    Find Events Coordinator jobs


  4. Cashier
    Cashiers handle transactions and provide excellent customer service. They ensure accurate billing and maintain a friendly checkout environment. This position is great for those who enjoy direct customer interaction.
    Find Cashier jobs


  5. Retail Store Manager
    Retail Store Managers oversee daily store operations. They manage staff, handle customer service, and drive sales. This leadership role is for those ready to take on responsibility and drive store success.
    Find Retail Store Manager jobs


  6. Host/Hostess
    Hosts/Hostesses greet and seat customers. They ensure a warm welcome and enhance the overall dining experience. This role focuses on customer satisfaction and creating a welcoming atmosphere.
    Find Host/Hostess jobs


  7. Stocker
    Stockers keep shelves and displays stocked and organized. They replenish inventory and maintain store appearance. This role is hands-on and essential for store operations.
    Find Stocker jobs


  8. Merchandise Manager
    Merchandise Managers oversee product displays and inventory. They ensure product availability and enhance visual merchandising. This position is for those who enjoy planning and executing attractive store layouts.
    Find Merchandise Manager jobs


  9. Operations Manager
    Operations Managers coordinate store operations to ensure efficiency. They manage schedules, handle logistics, and support team members. This role requires strong organizational skills and a focus on smooth operations.
    Find Operations Manager jobs


  10. Sales Manager
    Sales Managers lead the sales team to achieve targets. They analyze sales data, develop strategies, and motivate staff. This leadership role is for those driven by sales performance and team development.
    Find Sales Manager jobs

Where is Michaels hiring?

  1. Irving, TX
    Join a thriving arts and crafts community in Irving. Expect a vibrant workplace with ample opportunities for collaboration and creativity. Enjoy a supportive environment that values professional growth.
    Find jobs in Irving, TX


  2. Charlotte, NC
    Work in a dynamic and fast-paced environment in Charlotte. Experience a culture that encourages teamwork and innovation. Benefit from a community that values both personal and professional development.
    Find jobs in Charlotte, NC


  3. Pittsburgh, PA
    Experience the unique charm of Pittsburgh while contributing to a strong community. Find a workplace that fosters creativity and teamwork. Enjoy a supportive atmosphere that values skill development.
    Find jobs in Pittsburgh, PA


  4. South Burlington, VT
    Be part of a close-knit community in South Burlington. Work in a relaxed environment that promotes creativity and collaboration. Benefit from a supportive team culture that encourages growth.
    Find jobs in South Burlington, VT


  5. Dallas, TX
    Experience the energy and diversity of Dallas. Join a company that values innovation and teamwork. Enjoy a dynamic workplace that offers opportunities for professional growth.
    Find jobs in Dallas, TX


  6. San Antonio, TX
    Work in a vibrant and growing community in San Antonio. Experience a workplace that fosters creativity and collaboration. Enjoy a supportive environment that values employee development.
    Find jobs in San Antonio, TX


  7. Jacksonville, FL
    Join a thriving arts and crafts community in Jacksonville. Experience a workplace that encourages collaboration and creativity. Enjoy a supportive environment that values both personal and professional growth.
    Find jobs in Jacksonville, FL


  8. Gilford, NH
    Be part of a picturesque and welcoming community in Gilford. Work in a serene environment that promotes creativity and teamwork. Benefit from a supportive team culture that encourages growth.
    Find jobs in Gilford, NH


  9. Houston, TX
    Experience the diverse and dynamic environment of Houston. Join a company that values innovation and collaboration. Enjoy a workplace that offers ample opportunities for professional growth.
    Find jobs in Houston, TX


  10. Fort Worth, TX
    Work in a vibrant and growing community in Fort Worth. Experience a workplace that fosters creativity and teamwork. Enjoy a supportive environment that values employee development.
    Find jobs in Fort Worth, TX

What are similar companies to Michaels?

  1. Hobby Lobby
    Hobby Lobby is a store that sells a wide range of arts and crafts supplies. The company offers products for knitting, quilting, scrapbooking, and more. Hobby Lobby has many locations across the United States. Customers can find a store near them and enjoy a variety of crafting materials.


  2. Stampin' Up!
    Stampin' Up! specializes in crafting supplies and tools, focusing on stamping and card-making. This company provides a wide range of stamps, inks, and decorative materials. Stampin' Up! has Independent Stampin’ Up! Demonstrator (ISD) locations in many parts of the world, including the United States, Canada, and the United Kingdom. These locations offer workshops and classes to help crafters of all skill levels.


  3. Paper Source
    Paper Source is a retail store that offers high-quality paper and crafting supplies. They provide paper for scrapbooking, card-making, and other craft projects. Paper Source operates several stores in the United States and Canada. Customers can explore their collections in person and find the perfect materials for their creative projects.


  4. Blick Art Materials
    Blick Art Materials is a leading provider of art supplies for both professional and amateur artists. They offer a vast selection of paints, brushes, canvases, and other materials. Blick has locations in the United States, with some stores serving local communities and others catering to a broader audience through online shopping. They have a reputation for quality and variety.


  5. Ben Franklin Crafts
    Ben Franklin Crafts is a store that offers a range of arts and crafts supplies. They provide materials for various projects, including knitting, sewing, and crafting. The company operates several stores across the United States. Ben Franklin Crafts aims to help customers find the supplies they need to complete their creative projects.

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