Company
Overview

About UPS

https://www.ups.com/us/en/global.page
Transportation
495000 Employees
Type: Company - Public
Atlanta, GA
UPS, or United Parcel Service, is a leading global delivery company. It offers a wide range of services, including package delivery, freight transportation, and supply chain solutions. UPS serves millions of customers in more than 220 countries and territories. The company prides itself on reliability, speed, and customer service. It uses advanced technology to track packages and ensure timely delivery. UPS also focuses on sustainability, aiming to reduce its environmental impact through various initiatives. This commitment to quality and innovation makes UPS a trusted choice for businesses and individuals worldwide. UPS employs a diverse workforce dedicated to excellence. The company values teamwork, integrity, and continuous improvement. It offers competitive benefits and opportunities for career growth. UPS invests in employee training and development, ensuring staff have the skills needed to succeed. The company’s culture emphasizes safety, respect, and community involvement. Working at UPS means being part of a global network that values each individual’s contribution. This supportive environment makes it an attractive place for job seekers looking for a stable and rewarding career.

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What are people saying about working at UPS?

UPS offers competitive pay and benefits, but the work is physically demanding and management can be inconsistent. Employees appreciate the opportunities for career growth and the camaraderie, but some express frustration with the lack of transparency and the challenging work environment.

UPS Reviews

Seasonal

04/18/2025 - Addison, IL


Pros

*$23 with overtime pay after 8hrs *Plenty of work during peak


Cons

*Base pay should be higher for what we do*Forced to pay union dues but you’re not technically in union with no benefits *Told to come in earlier then your scheduled time but can’t clock in until your shift starts so essentially working for free*Extremely hard to get in full time or become a permanent driver. Some seasonal drivers have been waiting years and still not hired essentially just dangling the carrot!

Good

04/19/2025 - Carlisle, PA


Pros

Seasonal, good pay, training, friendly


Cons

Hard work, unorganized, high turnover

Decent labor job, good benefits and ok management

04/21/2025 - Long Island-Queens


Pros

Part timers get good benefits after 9 months with the company, you're union in 30 consecutive days$21 an hour ain't too shabby4am usual start time can be a con but you're free the rest of the day


Cons

Management can be iffy and can make or break the dayHours ain't too consistentIt's physically taxing especially during peak where they work you to the bone

Solid Company - People are good

04/21/2025 - Atlanta, GA


Pros

Overall the company for a long time was really good. The people will keep you there for sure. However, leadership has drastically changed and created an environment anyone would prefer to work somewhere else.


Cons

The environment is 'fake fast paced.' Everything is urgent, and you start to realize nothing is actually important but whatever is important for that specific day. There's no actual long term strategy. Leadership is unkind and the constant lack of transparency of what's going on is comical.

Too little hours

04/21/2025 - Minneapolis, MN


Pros

Get paid to workout no gym membership needed


Cons

More of like a side hustle in my opinion

Good job

04/21/2025 - San Antonio, TX


Pros

Get overtime and decent benefits


Cons

Can be stressful at times

Worst schedule ever

04/21/2025 - San Antonio, TX


Pros

None I tried to rationalize why I should stay and eventually I decided there was not a single good reason.


Cons

Schedule and hours. Working 12-3:30am. Only 3.5 hours. No opportunity for additional hours. Sleep schedule is destroyed.

Handler

04/22/2025 - Winston-Salem, NC


Pros

Great place for people to work


Cons

No known cons for workwrs

Unstable

04/22/2025 - San Fernando, CA


Pros

Decent pay at the start, very solid benefits, keeps you in shape, and good linear progression to better positions with much better pay if you manage to stay long enough.


Cons

Unstable, can be laid off even after years of experience. Very unforgiving when volume increases, it’s all about the packages, not necessarily the worker although they act like it is

Tough Job

04/23/2025 - Los Angeles, CA


Pros

Workout while getting paid Fast pace


Cons

Hard labor During peak season you’re mandatory 6 days

Find a Way to Make it Your Own

04/25/2025 - Chicago, IL


Pros

I enjoyed most customersCamaraderieCollaborationTeam outreach encouraged


Cons

Commission very confusingCompany culture changes make it very stressfulYour pipeline control is above you

Great Benefits

04/25/2025 - Mount Olive, NJ


Pros

UPS has great benefits, even for part timers


Cons

The work is hard and the overnight hours make for a crazy sleep schedule.

Great Part-time opportunity

04/25/2025 - Indianapolis, IN


Pros

Great benefits like a full-timer, and great pay for a part-time job.


Cons

Hard work and not the most excellent management.

Poor Management

04/25/2025 - Lenexa, KS


Pros

Great payAwesome benefits Union


Cons

Too bigNo communication Bad management

Back Breaking Work

04/25/2025 - Orlando, FL


Pros

Its a workout everydaySchedule is consistently mon-friYou will always get your minimum hoursBest healthcare plan I've had any any job


Cons

Not enough personelPeople tend to leave within 1-2 weeks sometimesDue to being a union job, upwards mobility is directly tied to years of services



Page 1
Pie chart of the distribution of reviews for UPS. 9.0% of reviews are 'Neutral'. 16.6% of reviews are 'Negative'. 43.2% of reviews are 'Mixed'. 31.3% of reviews are 'Positive'.

What are popular careers at UPS?

  1. Driver Helper
    Driver Helpers assist drivers in loading and unloading packages. They work closely with drivers to ensure timely delivery.
    Find Driver Helper jobs


  2. Local Driver
    Local Drivers operate vehicles to deliver packages within a specific area. They follow routes and schedules to ensure timely deliveries.
    Find Local Driver jobs


  3. Preload Supervisor
    Preload Supervisors oversee the process of loading packages onto trucks. They ensure efficiency and accuracy in the preload operation.
    Find Preload Supervisor jobs


  4. Sales Associate
    Sales Associates help customers with shipping needs. They provide information and assistance to ensure customer satisfaction.
    Find Sales Associate jobs


  5. Delivery Driver
    Delivery Drivers transport packages to customers. They follow routes and schedules to ensure timely and accurate deliveries.
    Find Delivery Driver jobs


  6. Store Associate
    Store Associates assist customers in UPS stores. They handle various tasks, including package shipping and customer service.
    Find Store Associate jobs


  7. Customer Service Associate
    Customer Service Associates help customers with their shipping needs. They provide information and support to ensure a positive experience.
    Find Customer Service Associate jobs


  8. Package Center Supervisor
    Package Center Supervisors manage the operations of a package center. They ensure efficient sorting and handling of packages.
    Find Package Center Supervisor jobs


  9. Customer Service Representative
    Customer Service Representatives assist customers with their shipping needs. They provide information and support to ensure customer satisfaction.
    Find Customer Service Representative jobs


  10. Automotive Technician
    Automotive Technicians maintain and repair UPS vehicles. They ensure the fleet is in good working condition for safe operations.
    Find Automotive Technician jobs

Where is UPS hiring?

  1. Louisville, KY
    Louisville offers a vibrant mix of urban and suburban life. Working here means being part of a dynamic community with plenty of opportunities for growth and development.
    Find jobs in Louisville, KY


  2. Atlanta, GA
    Atlanta is a bustling hub with a strong economy. Employees enjoy a lively atmosphere and a variety of career advancement options.
    Find jobs in Atlanta, GA


  3. Lawrenceville, GA
    Lawrenceville provides a welcoming environment with a strong sense of community. It is a great place to build a career with a supportive team.
    Find jobs in Lawrenceville, GA


  4. Buford, GA
    Buford offers a peaceful suburban setting with easy access to major highways. It is an ideal location for those who value a balanced lifestyle.
    Find jobs in Buford, GA


  5. Philadelphia, PA
    Philadelphia is a historic city with a rich culture. Employees benefit from a diverse work environment and a variety of professional opportunities.
    Find jobs in Philadelphia, PA


  6. Duluth, GA
    Duluth is a growing city with a friendly community. It offers a great place to work with a supportive team and plenty of growth opportunities.
    Find jobs in Duluth, GA


  7. Nashville, TN
    Nashville is known for its vibrant music scene and warm hospitality. Working here means being part of a creative and energetic environment.
    Find jobs in Nashville, TN


  8. Indianapolis, IN
    Indianapolis offers a mix of urban and suburban living. Employees enjoy a strong sense of community and a variety of professional opportunities.
    Find jobs in Indianapolis, IN


  9. Portland, OR
    Portland is a city that values sustainability and community. Employees benefit from a progressive work environment and a focus on work-life balance.
    Find jobs in Portland, OR


  10. Ontario, CA
    Ontario provides a vibrant and diverse community. Working here means being part of a dynamic team with plenty of opportunities for career advancement.
    Find jobs in Ontario, CA

What are similar companies to UPS?

  1. Southeastern Freight Lines
    Southeastern Freight Lines is a major player in the freight industry. They offer reliable transportation services across the United States. Their services include less-than-truckload (LTL) and truckload (TL) shipping. Southeastern Freight Lines operates in over 40 states, ensuring extensive coverage for businesses.


  2. TForce Freight
    TForce Freight provides comprehensive freight services, focusing on efficiency and customer satisfaction. They offer both LTL and TL shipping options. Their network spans across the United States, with a strong presence in major metropolitan areas. TForce Freight is committed to delivering goods safely and on time.


  3. ABF Freight
    ABF Freight is a well-established company in the freight industry. They specialize in LTL and TL shipping services. ABF Freight operates throughout the United States and has a robust network that connects businesses across the country. Their focus is on providing dependable and timely freight solutions.


  4. OnTrac
    OnTrac is a leading provider of package delivery services. They offer same-day and next-day delivery options. OnTrac operates primarily in the United States, with a strong focus on customer service and convenience. Their network allows for efficient and reliable delivery of packages to various locations.


  5. Estes Express Lines
    Estes Express Lines is a prominent freight transportation company. They offer LTL and TL shipping services. Their operations cover the entire United States, ensuring extensive reach for businesses. Estes Express Lines is known for its commitment to safety and reliability in freight transportation.


  6. FedEx
    FedEx is a global leader in shipping and logistics. They provide a wide range of services, including package delivery, freight transportation, and supply chain solutions. FedEx operates in over 220 countries and territories. Their extensive network ensures fast and reliable delivery of goods and packages worldwide.


  7. National Carriers
    National Carriers is a major freight transportation company. They offer LTL and TL shipping services. Their operations cover the United States, providing reliable and efficient freight solutions. National Carriers is known for its strong network and commitment to customer service.


  8. Old Dominion Freight Line
    Old Dominion Freight Line is a well-known freight transportation company. They specialize in LTL and TL shipping services. Their network spans across the United States, ensuring extensive coverage for businesses. Old Dominion Freight Line is committed to delivering goods safely and on time.


  9. Ryder System
    Ryder System is a leading provider of transportation and logistics solutions. They offer a variety of services, including freight transportation, vehicle leasing, and supply chain management. Ryder System operates in the United States and Canada, providing comprehensive logistics solutions to businesses across these regions.

Want to become a part of the Transportation industry?