Company
Overview

About UPS

https://www.ups.com/us/en/global.page
Transportation
495000 Employees
Type: Company - Public
Atlanta, GA
UPS, or United Parcel Service, is a leading global delivery company. It offers a wide range of services, including package delivery, freight transportation, and supply chain solutions. UPS serves millions of customers in over 220 countries and territories. The company prides itself on reliability, efficiency, and customer service. With a strong network of delivery vehicles and experienced staff, UPS ensures timely and secure delivery of packages. It also provides innovative solutions to help businesses manage their logistics and supply chains effectively. UPS values its employees and offers a supportive work environment. The company provides opportunities for career growth and professional development. It emphasizes teamwork, integrity, and excellence. UPS is committed to sustainability and reducing its environmental impact. This dedication to quality and responsibility makes UPS a trusted choice for businesses and individuals worldwide.

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What are people saying about working at UPS?

UPS offers competitive pay, benefits, and opportunities for career progression, but employees often face challenges such as inconsistent hours, demanding workloads, and issues with management. While some praise the company's benefits and supportive work environment, others criticize the lack of transparency and the physically taxing nature of the job.

UPS Reviews

Seasonal

04/18/2025 - Addison, IL


Pros

*$23 with overtime pay after 8hrs *Plenty of work during peak


Cons

*Base pay should be higher for what we do*Forced to pay union dues but you’re not technically in union with no benefits *Told to come in earlier then your scheduled time but can’t clock in until your shift starts so essentially working for free*Extremely hard to get in full time or become a permanent driver. Some seasonal drivers have been waiting years and still not hired essentially just dangling the carrot!

Good

04/19/2025 - Carlisle, PA


Pros

Seasonal, good pay, training, friendly


Cons

Hard work, unorganized, high turnover

Decent labor job, good benefits and ok management

04/21/2025 - Long Island-Queens


Pros

Part timers get good benefits after 9 months with the company, you're union in 30 consecutive days$21 an hour ain't too shabby4am usual start time can be a con but you're free the rest of the day


Cons

Management can be iffy and can make or break the dayHours ain't too consistentIt's physically taxing especially during peak where they work you to the bone

Solid Company - People are good

04/21/2025 - Atlanta, GA


Pros

Overall the company for a long time was really good. The people will keep you there for sure. However, leadership has drastically changed and created an environment anyone would prefer to work somewhere else.


Cons

The environment is 'fake fast paced.' Everything is urgent, and you start to realize nothing is actually important but whatever is important for that specific day. There's no actual long term strategy. Leadership is unkind and the constant lack of transparency of what's going on is comical.

Too little hours

04/21/2025 - Minneapolis, MN


Pros

Get paid to workout no gym membership needed


Cons

More of like a side hustle in my opinion

Good job

04/21/2025 - San Antonio, TX


Pros

Get overtime and decent benefits


Cons

Can be stressful at times

Worst schedule ever

04/21/2025 - San Antonio, TX


Pros

None I tried to rationalize why I should stay and eventually I decided there was not a single good reason.


Cons

Schedule and hours. Working 12-3:30am. Only 3.5 hours. No opportunity for additional hours. Sleep schedule is destroyed.

Handler

04/22/2025 - Winston-Salem, NC


Pros

Great place for people to work


Cons

No known cons for workwrs

Unstable

04/22/2025 - San Fernando, CA


Pros

Decent pay at the start, very solid benefits, keeps you in shape, and good linear progression to better positions with much better pay if you manage to stay long enough.


Cons

Unstable, can be laid off even after years of experience. Very unforgiving when volume increases, it’s all about the packages, not necessarily the worker although they act like it is

Tough Job

04/23/2025 - Los Angeles, CA


Pros

Workout while getting paid Fast pace


Cons

Hard labor During peak season you’re mandatory 6 days

Find a Way to Make it Your Own

04/25/2025 - Chicago, IL


Pros

I enjoyed most customersCamaraderieCollaborationTeam outreach encouraged


Cons

Commission very confusingCompany culture changes make it very stressfulYour pipeline control is above you

Great Benefits

04/25/2025 - Mount Olive, NJ


Pros

UPS has great benefits, even for part timers


Cons

The work is hard and the overnight hours make for a crazy sleep schedule.

Great Part-time opportunity

04/25/2025 - Indianapolis, IN


Pros

Great benefits like a full-timer, and great pay for a part-time job.


Cons

Hard work and not the most excellent management.

Poor Management

04/25/2025 - Lenexa, KS


Pros

Great payAwesome benefits Union


Cons

Too bigNo communication Bad management

Back Breaking Work

04/25/2025 - Orlando, FL


Pros

Its a workout everydaySchedule is consistently mon-friYou will always get your minimum hoursBest healthcare plan I've had any any job


Cons

Not enough personelPeople tend to leave within 1-2 weeks sometimesDue to being a union job, upwards mobility is directly tied to years of services



Page 1
Pie chart of the distribution of reviews for UPS. 8.8% of reviews are 'Neutral'. 16.8% of reviews are 'Negative'. 42.6% of reviews are 'Mixed'. 31.8% of reviews are 'Positive'.

What are popular careers at UPS?

  1. Driver Helper
    Driver Helpers assist drivers in loading and unloading packages. They work closely with drivers to ensure timely delivery.
    Find Driver Helper jobs


  2. Local Driver
    Local Drivers operate vehicles to deliver packages within a specific area. They follow routes and schedules to ensure timely deliveries.
    Find Local Driver jobs


  3. Preload Supervisor
    Preload Supervisors oversee the process of loading packages into delivery vehicles. They ensure efficiency and accuracy in the preload process.
    Find Preload Supervisor jobs


  4. Sales Associate
    Sales Associates help customers with their shipping needs. They provide information and assistance to ensure customer satisfaction.
    Find Sales Associate jobs


  5. Delivery Driver
    Delivery Drivers transport packages to customers' addresses. They follow routes and schedules to ensure timely and accurate deliveries.
    Find Delivery Driver jobs


  6. Customer Service Associate
    Customer Service Associates handle inquiries and provide support to customers. They ensure a positive experience for all customers.
    Find Customer Service Associate jobs


  7. Store Associate
    Store Associates assist customers in UPS stores. They handle various tasks, including package drop-off and customer service.
    Find Store Associate jobs


  8. Package Center Supervisor
    Package Center Supervisors manage the operations of a package center. They oversee staff and ensure efficient package handling and delivery.
    Find Package Center Supervisor jobs


  9. Customer Service Representative
    Customer Service Representatives handle customer inquiries and provide support. They ensure customer satisfaction and resolve issues effectively.
    Find Customer Service Representative jobs


  10. Automotive Technician
    Automotive Technicians maintain and repair UPS vehicles. They ensure the fleet is in good working condition and safe for drivers.
    Find Automotive Technician jobs

Where is UPS hiring?

  1. Louisville, KY
    Louisville offers a vibrant work environment with a mix of urban and suburban settings. Employees enjoy a diverse community and a range of recreational activities.
    Find jobs in Louisville, KY


  2. Atlanta, GA
    Atlanta provides a dynamic and fast-paced work atmosphere. The city's growth offers many opportunities for career advancement and professional development.
    Find jobs in Atlanta, GA


  3. Philadelphia, PA
    Philadelphia combines rich history with a modern work culture. Employees benefit from a strong sense of community and a variety of cultural experiences.
    Find jobs in Philadelphia, PA


  4. Nashville, TN
    Nashville offers a welcoming and friendly work environment. The city's lively music scene and outdoor activities make it an enjoyable place to live and work.
    Find jobs in Nashville, TN


  5. Lawrenceville, GA
    Lawrenceville provides a suburban setting with a close-knit community. Employees enjoy a peaceful work environment with easy access to nature.
    Find jobs in Lawrenceville, GA


  6. Los Angeles, CA
    Los Angeles offers a diverse and dynamic work environment. The city's entertainment industry and beautiful beaches provide a unique lifestyle for employees.
    Find jobs in Los Angeles, CA


  7. Buford, GA
    Buford offers a suburban work environment with a strong sense of community. Employees enjoy a peaceful lifestyle with easy access to outdoor activities.
    Find jobs in Buford, GA


  8. Columbus, OH
    Columbus provides a balanced work environment with a mix of urban and suburban settings. Employees benefit from a vibrant community and a range of recreational activities.
    Find jobs in Columbus, OH


  9. Indianapolis, IN
    Indianapolis offers a welcoming and professional work environment. The city's growing economy and cultural attractions make it an attractive place to work.
    Find jobs in Indianapolis, IN


  10. Duluth, GA
    Duluth provides a suburban work environment with a friendly community. Employees enjoy a peaceful lifestyle with easy access to outdoor activities and amenities.
    Find jobs in Duluth, GA

What are similar companies to UPS?

  1. Southeastern Freight Lines
    Southeastern Freight Lines is a major player in the freight industry. They provide reliable transportation services across the United States. Their services include less-than-truckload (LTL) and truckload freight. Southeastern Freight Lines operates in over 30 states, ensuring broad coverage for their clients.


  2. TForce Freight
    TForce Freight is a well-known logistics company. They offer a range of freight services, including LTL, truckload, and dedicated freight. TForce Freight serves businesses across the United States, providing efficient and dependable transportation solutions. Their extensive network ensures timely delivery of goods.


  3. ABF Freight
    ABF Freight is a leading freight transportation company. They specialize in LTL and truckload services. ABF Freight operates in over 40 states and has a strong presence in the Midwest. Their commitment to safety and reliability makes them a trusted choice for businesses needing freight services.


  4. OnTrac
    OnTrac is a prominent package delivery company. They focus on providing fast and reliable delivery services. OnTrac operates in several states, offering same-day and next-day delivery options. Their innovative technology and customer-focused approach ensure timely and efficient deliveries.


  5. Estes Express Lines
    Estes Express Lines is a major freight carrier. They offer LTL, truckload, and dedicated freight services. Estes Express Lines operates in over 40 states, providing comprehensive coverage for their clients. Their dedication to safety and customer service makes them a reliable choice for freight transportation.


  6. FedEx
    FedEx is a global leader in shipping and logistics. They offer a wide range of services, including package delivery, freight, and logistics solutions. FedEx operates in over 220 countries and territories. Their extensive network and commitment to reliability make them a top choice for businesses worldwide.


  7. National Carriers
    National Carriers is a prominent freight transportation company. They provide LTL, truckload, and dedicated freight services. National Carriers operates in the United States and Canada, offering reliable and efficient transportation solutions. Their focus on customer service and safety ensures timely deliveries.


  8. Old Dominion Freight Line
    Old Dominion Freight Line is a leading LTL carrier. They offer reliable and efficient freight transportation services. Old Dominion Freight Line operates in over 40 states, providing coverage for most of the United States. Their commitment to safety and customer satisfaction makes them a trusted choice for businesses.


  9. Ryder System
    Ryder System is a comprehensive logistics company. They offer a range of services, including truck rental, logistics, and freight transportation. Ryder System operates in the United States and Canada, providing solutions for businesses of all sizes. Their focus on innovation and customer service ensures reliable and efficient transportation.

Want to become a part of the Transportation industry?