Company
Overview

About UPS

https://www.ups.com/us/en/global.page
Transportation
495000 Employees
Type: Company - Public
Atlanta, GA
UPS, known as United Parcel Service, operates as a leading global delivery company. It delivers packages around the world quickly and reliably. The company takes pride in its ability to reach customers' doorsteps every day. UPS offers a variety of services to meet different business needs. These include express, ground, and international shipping. Dedicated to excellence, UPS ensures packages arrive safely and on time. The company employs a large workforce, providing numerous job opportunities. It values professionalism and teamwork, making it a great place to work. UPS has a strong presence in many countries. It serves businesses and individuals alike. The company focuses on innovation and customer service. This commitment helps it stay ahead in the competitive delivery industry. Employees benefit from a supportive environment. UPS offers training and career development opportunities. This helps workers advance in their careers. Whether starting out or experienced, UPS provides a platform for growth and success.

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What are people saying about working at UPS?

UPS offers competitive pay, benefits, and physical job opportunities, yet faces criticism for long hours, management issues, and limited advancement prospects. Employees highlight the demanding nature of the work but appreciate the perks and camaraderie.

UPS Reviews

Seasonal

04/18/2025 - Addison, IL


Pros

*$23 with overtime pay after 8hrs *Plenty of work during peak


Cons

*Base pay should be higher for what we do*Forced to pay union dues but you’re not technically in union with no benefits *Told to come in earlier then your scheduled time but can’t clock in until your shift starts so essentially working for free*Extremely hard to get in full time or become a permanent driver. Some seasonal drivers have been waiting years and still not hired essentially just dangling the carrot!

Good

04/19/2025 - Carlisle, PA


Pros

Seasonal, good pay, training, friendly


Cons

Hard work, unorganized, high turnover

Decent labor job, good benefits and ok management

04/21/2025 - Long Island-Queens


Pros

Part timers get good benefits after 9 months with the company, you're union in 30 consecutive days$21 an hour ain't too shabby4am usual start time can be a con but you're free the rest of the day


Cons

Management can be iffy and can make or break the dayHours ain't too consistentIt's physically taxing especially during peak where they work you to the bone

Solid Company - People are good

04/21/2025 - Atlanta, GA


Pros

Overall the company for a long time was really good. The people will keep you there for sure. However, leadership has drastically changed and created an environment anyone would prefer to work somewhere else.


Cons

The environment is 'fake fast paced.' Everything is urgent, and you start to realize nothing is actually important but whatever is important for that specific day. There's no actual long term strategy. Leadership is unkind and the constant lack of transparency of what's going on is comical.

Too little hours

04/21/2025 - Minneapolis, MN


Pros

Get paid to workout no gym membership needed


Cons

More of like a side hustle in my opinion

Good job

04/21/2025 - San Antonio, TX


Pros

Get overtime and decent benefits


Cons

Can be stressful at times

Worst schedule ever

04/21/2025 - San Antonio, TX


Pros

None I tried to rationalize why I should stay and eventually I decided there was not a single good reason.


Cons

Schedule and hours. Working 12-3:30am. Only 3.5 hours. No opportunity for additional hours. Sleep schedule is destroyed.

Handler

04/22/2025 - Winston-Salem, NC


Pros

Great place for people to work


Cons

No known cons for workwrs

Unstable

04/22/2025 - San Fernando, CA


Pros

Decent pay at the start, very solid benefits, keeps you in shape, and good linear progression to better positions with much better pay if you manage to stay long enough.


Cons

Unstable, can be laid off even after years of experience. Very unforgiving when volume increases, it’s all about the packages, not necessarily the worker although they act like it is

Tough Job

04/23/2025 - Los Angeles, CA


Pros

Workout while getting paid Fast pace


Cons

Hard labor During peak season you’re mandatory 6 days

Find a Way to Make it Your Own

04/25/2025 - Chicago, IL


Pros

I enjoyed most customersCamaraderieCollaborationTeam outreach encouraged


Cons

Commission very confusingCompany culture changes make it very stressfulYour pipeline control is above you

Great Benefits

04/25/2025 - Mount Olive, NJ


Pros

UPS has great benefits, even for part timers


Cons

The work is hard and the overnight hours make for a crazy sleep schedule.

Great Part-time opportunity

04/25/2025 - Indianapolis, IN


Pros

Great benefits like a full-timer, and great pay for a part-time job.


Cons

Hard work and not the most excellent management.

Poor Management

04/25/2025 - Lenexa, KS


Pros

Great payAwesome benefits Union


Cons

Too bigNo communication Bad management

Back Breaking Work

04/25/2025 - Orlando, FL


Pros

Its a workout everydaySchedule is consistently mon-friYou will always get your minimum hoursBest healthcare plan I've had any any job


Cons

Not enough personelPeople tend to leave within 1-2 weeks sometimesDue to being a union job, upwards mobility is directly tied to years of services



Page 1
Pie chart of the distribution of reviews for UPS. 8.7% of reviews are 'Neutral'. 16.8% of reviews are 'Negative'. 42.8% of reviews are 'Mixed'. 31.6% of reviews are 'Positive'.

What are popular careers at UPS?

  1. Driver Helper
    This position assists drivers by loading and unloading packages. It requires teamwork and attention to detail.
    Find Driver Helper jobs


  2. Local Driver
    Local drivers operate vehicles to deliver packages to nearby addresses. This role involves local routes and building customer relationships.
    Find Local Driver jobs


  3. Preload Supervisor
    Preload supervisors oversee the loading of packages onto delivery vehicles. They ensure efficiency and accuracy before the delivery begins.
    Find Preload Supervisor jobs


  4. Sales Associate
    Sales associates help customers with their shipping needs. They provide solutions and ensure customer satisfaction.
    Find Sales Associate jobs


  5. Delivery Driver
    Delivery drivers make daily routes to deliver packages to customers. This job requires a reliable vehicle and a punctual attitude.
    Find Delivery Driver jobs


  6. Customer Service Associate
    Customer service associates assist clients with their shipping inquiries and concerns. They aim to provide excellent service and resolve issues quickly.
    Find Customer Service Associate jobs


  7. Store Associate
    Store associates help manage the front counter and assist customers with their needs. They provide a welcoming and helpful environment.
    Find Store Associate jobs


  8. Automotive Technician
    Automotive technicians maintain and repair UPS vehicles. This position requires strong mechanical skills and knowledge of vehicle systems.
    Find Automotive Technician jobs


  9. Package Center Supervisor
    Package center supervisors manage the operations of sorting and distributing packages. They ensure the process runs smoothly and efficiently.
    Find Package Center Supervisor jobs


  10. Customer Service Representative
    Customer service representatives handle customer inquiries over the phone or online. They provide solutions and ensure customer satisfaction.
    Find Customer Service Representative jobs

Where is UPS hiring?

  1. Louisville, KY
    Louisville offers a vibrant work atmosphere with ample opportunities. Workers enjoy a mix of urban and suburban settings, making the commute easy. The community spirit here supports both personal and professional growth.
    Find jobs in Louisville, KY


  2. Atlanta, GA
    In Atlanta, you'll find a dynamic work environment. The city's fast pace and diverse culture provide a stimulating backdrop. Atlanta is a hub for opportunities, making it ideal for career advancement.
    Find jobs in Atlanta, GA


  3. Philadelphia, PA
    Philadelphia presents a rich work culture with historic charm. The city's diverse industries offer various roles. Employees benefit from a supportive community and a strong network.
    Find jobs in Philadelphia, PA


  4. Nashville, TN
    Nashville is known for its welcoming atmosphere and strong sense of community. The city offers a great work-life balance with plenty of recreational opportunities. It's a place where you can grow both personally and professionally.
    Find jobs in Nashville, TN


  5. Columbus, OH
    Columbus provides a balanced work setting with a mix of urban and suburban features. The city is known for its friendly people and excellent schools. It's a great place to build a stable career.
    Find jobs in Columbus, OH


  6. Indianapolis, IN
    Indianapolis offers a vibrant and growing work scene. The city's strong economy and community support make it an attractive place for job seekers. Opportunities for professional development are plentiful.
    Find jobs in Indianapolis, IN


  7. Los Angeles, CA
    Los Angeles provides a dynamic and diverse work environment. The city's entertainment industry and tech sector offer a range of career opportunities. Employees benefit from a vibrant and fast-paced atmosphere.
    Find jobs in Los Angeles, CA


  8. Lawrenceville, GA
    Lawrenceville offers a quiet and supportive work environment. The city's close-knit community and good schools make it ideal for family-oriented workers. Opportunities for career growth are available, supported by a friendly atmosphere.
    Find jobs in Lawrenceville, GA


  9. Buford, GA
    Buford provides a peaceful work setting with easy access to major highways. The city's growing economy and community support make it a great place for job seekers. It offers a good balance between work and personal life.
    Find jobs in Buford, GA


  10. Ontario, CA
    Ontario presents a diverse work environment with a strong community feel. The city offers various industries, from manufacturing to services. Employees benefit from a supportive environment and ample opportunities for career advancement.
    Find jobs in Ontario, CA

What are similar companies to UPS?

  1. Southeastern Freight Lines
    Southeastern Freight Lines, Inc. is a leader in providing full truckload shipping services across the United States. It operates in 34 states, delivering to key markets with reliable, daily service. The company serves industries such as retail, construction, and manufacturing, ensuring goods reach their destinations on time.


  2. TForce Freight
    TForce Freight is a comprehensive freight service provider operating throughout the United States and Canada. It specializes in less-than-truckload (LTL) and full truckload (FTL) shipping. The company serves diverse industries, ensuring businesses can move their goods efficiently. TForce Freight is recognized for its commitment to customer service and innovative solutions.


  3. ABF Freight
    ABF Freight is a premier provider of freight services in North America. It offers both less-than-truckload (LTL) and full truckload (FTL) shipping, serving various industries. The company operates in 49 states, providing reliable delivery services to businesses of all sizes. ABF Freight is known for its extensive network and customer-focused approach.


  4. OnTrac
    OnTrac is a leading provider of expedited delivery services in the United States. It specializes in next-day and same-day delivery, offering a range of shipping options for businesses and individuals. OnTrac serves many industries, ensuring quick and reliable delivery of goods. Its innovative technology and commitment to customer service set it apart.


  5. Estes Express Lines
    Estes Express Lines is a major freight carrier operating in the United States, Mexico, and Canada. It offers less-than-truckload (LTL), full truckload (FTL), and expedited shipping services. The company serves a wide range of industries, ensuring goods move efficiently across borders. Estes Express Lines is recognized for its strong network and dedication to safety.


  6. FedEx
    FedEx is a global leader in shipping, express, and logistics services. It provides a wide range of delivery options, from overnight shipping to freight services. Operating in over 220 countries and territories, FedEx serves businesses and individuals worldwide. The company is known for its reliability, efficiency, and innovative technology.


  7. National Carriers
    National Carriers is a major provider of freight services in the United States. It offers less-than-truckload (LTL) and full truckload (FTL) shipping, serving various industries. With a network covering all 50 states, National Carriers ensures timely and reliable delivery. The company is recognized for its strong customer service and commitment to safety.


  8. Old Dominion Freight Line
    Old Dominion Freight Line (ODFL) is a leading provider of less-than-truckload (LTL) freight services in the United States. It operates in 48 states, serving a wide range of industries. ODFL is known for its efficient network and commitment to customer satisfaction. The company provides reliable and timely delivery, making it a top choice for businesses.


  9. Ryder System
    Ryder System, Inc. is a comprehensive logistics company offering a wide range of services, including fleet management, supply chain consulting, and dedicated transportation. It serves various industries, providing customized logistics solutions. Ryder operates across the United States, Canada, and Europe, known for its innovation and customer focus.

Want to become a part of the Transportation industry?