Company
Overview

About UPS

https://www.ups.com/us/en/global.page
Transportation
495000 Employees
Type: Company - Public
Atlanta, GA
UPS, or United Parcel Service, is a global leader in logistics and delivery services. The company offers a wide range of services, including package delivery, freight transportation, and supply chain management. UPS serves millions of customers worldwide, ensuring timely and reliable delivery of packages. With a strong commitment to customer service, UPS has built a reputation for excellence and efficiency. The company employs a large workforce dedicated to maintaining its high standards and expanding its services globally. Each day, UPS handles millions of packages and documents. The company uses advanced technology to track shipments and provide real-time updates to customers. This commitment to innovation ensures that UPS can meet the evolving needs of its clients. The company also focuses on sustainability, implementing eco-friendly practices to reduce its environmental impact. UPS continues to grow and adapt, offering job seekers opportunities in various fields, from logistics and transportation to technology and customer service.

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What are people saying about working at UPS?

UPS offers competitive pay and benefits, but employees often cite issues with management, scheduling, and job security. While some appreciate the physical activity and camaraderie, others find the work demanding and the environment stressful.

UPS Reviews

Seasonal

04/18/2025 - Addison, IL


Pros

*$23 with overtime pay after 8hrs *Plenty of work during peak


Cons

*Base pay should be higher for what we do*Forced to pay union dues but you’re not technically in union with no benefits *Told to come in earlier then your scheduled time but can’t clock in until your shift starts so essentially working for free*Extremely hard to get in full time or become a permanent driver. Some seasonal drivers have been waiting years and still not hired essentially just dangling the carrot!

Good

04/19/2025 - Carlisle, PA


Pros

Seasonal, good pay, training, friendly


Cons

Hard work, unorganized, high turnover

Decent labor job, good benefits and ok management

04/21/2025 - Long Island-Queens


Pros

Part timers get good benefits after 9 months with the company, you're union in 30 consecutive days$21 an hour ain't too shabby4am usual start time can be a con but you're free the rest of the day


Cons

Management can be iffy and can make or break the dayHours ain't too consistentIt's physically taxing especially during peak where they work you to the bone

Solid Company - People are good

04/21/2025 - Atlanta, GA


Pros

Overall the company for a long time was really good. The people will keep you there for sure. However, leadership has drastically changed and created an environment anyone would prefer to work somewhere else.


Cons

The environment is 'fake fast paced.' Everything is urgent, and you start to realize nothing is actually important but whatever is important for that specific day. There's no actual long term strategy. Leadership is unkind and the constant lack of transparency of what's going on is comical.

Too little hours

04/21/2025 - Minneapolis, MN


Pros

Get paid to workout no gym membership needed


Cons

More of like a side hustle in my opinion

Good job

04/21/2025 - San Antonio, TX


Pros

Get overtime and decent benefits


Cons

Can be stressful at times

Worst schedule ever

04/21/2025 - San Antonio, TX


Pros

None I tried to rationalize why I should stay and eventually I decided there was not a single good reason.


Cons

Schedule and hours. Working 12-3:30am. Only 3.5 hours. No opportunity for additional hours. Sleep schedule is destroyed.

Handler

04/22/2025 - Winston-Salem, NC


Pros

Great place for people to work


Cons

No known cons for workwrs

Unstable

04/22/2025 - San Fernando, CA


Pros

Decent pay at the start, very solid benefits, keeps you in shape, and good linear progression to better positions with much better pay if you manage to stay long enough.


Cons

Unstable, can be laid off even after years of experience. Very unforgiving when volume increases, it’s all about the packages, not necessarily the worker although they act like it is

Tough Job

04/23/2025 - Los Angeles, CA


Pros

Workout while getting paid Fast pace


Cons

Hard labor During peak season you’re mandatory 6 days

Find a Way to Make it Your Own

04/25/2025 - Chicago, IL


Pros

I enjoyed most customersCamaraderieCollaborationTeam outreach encouraged


Cons

Commission very confusingCompany culture changes make it very stressfulYour pipeline control is above you

Great Benefits

04/25/2025 - Mount Olive, NJ


Pros

UPS has great benefits, even for part timers


Cons

The work is hard and the overnight hours make for a crazy sleep schedule.

Great Part-time opportunity

04/25/2025 - Indianapolis, IN


Pros

Great benefits like a full-timer, and great pay for a part-time job.


Cons

Hard work and not the most excellent management.

Poor Management

04/25/2025 - Lenexa, KS


Pros

Great payAwesome benefits Union


Cons

Too bigNo communication Bad management

Back Breaking Work

04/25/2025 - Orlando, FL


Pros

Its a workout everydaySchedule is consistently mon-friYou will always get your minimum hoursBest healthcare plan I've had any any job


Cons

Not enough personelPeople tend to leave within 1-2 weeks sometimesDue to being a union job, upwards mobility is directly tied to years of services



Page 1
Pie chart of the distribution of reviews for UPS. 8.7% of reviews are 'Neutral'. 16.7% of reviews are 'Negative'. 42.6% of reviews are 'Mixed'. 32.0% of reviews are 'Positive'.

What are popular careers at UPS?

  1. Driver Helper
    Driver Helpers assist drivers in loading and unloading packages. They work closely with drivers to ensure timely deliveries.
    Find Driver Helper jobs


  2. Local Driver
    Local Drivers deliver packages within a specific area. They drive routes and ensure packages reach customers on time.
    Find Local Driver jobs


  3. Preload Supervisor
    Preload Supervisors oversee the loading of packages onto delivery vehicles. They ensure packages are loaded efficiently and safely.
    Find Preload Supervisor jobs


  4. Sales Associate
    Sales Associates help customers with shipping needs. They provide information and assistance to ensure a smooth transaction process.
    Find Sales Associate jobs


  5. Delivery Driver
    Delivery Drivers transport packages to customers. They follow routes and ensure timely and accurate deliveries.
    Find Delivery Driver jobs


  6. Customer Service Associate
    Customer Service Associates assist customers with inquiries and issues. They provide support and ensure customer satisfaction.
    Find Customer Service Associate jobs


  7. Store Associate
    Store Associates help customers in UPS retail locations. They handle transactions, provide information, and assist with customer needs.
    Find Store Associate jobs


  8. Package Center Supervisor
    Package Center Supervisors manage the sorting and processing of packages. They ensure packages are handled efficiently and accurately.
    Find Package Center Supervisor jobs


  9. Automotive Technician
    Automotive Technicians maintain and repair UPS vehicles. They ensure vehicles are in good working condition for safe deliveries.
    Find Automotive Technician jobs


  10. Customer Service Representative
    Customer Service Representatives handle customer inquiries and issues. They provide support and ensure customer satisfaction over the phone or online.
    Find Customer Service Representative jobs

Where is UPS hiring?

  1. Louisville, KY
    Louisville offers a vibrant community with a strong focus on logistics and transportation. Working here means being part of a dynamic team that supports a bustling hub of activity.
    Find jobs in Louisville, KY


  2. Atlanta, GA
    Atlanta is a major logistics center with a fast-paced environment. Employees enjoy a supportive team culture and the opportunity to work with cutting-edge technology.
    Find jobs in Atlanta, GA


  3. Philadelphia, PA
    Philadelphia provides a rich history and a diverse workforce. Here, team members benefit from a strong sense of community and a variety of career growth opportunities.
    Find jobs in Philadelphia, PA


  4. Nashville, TN
    Nashville combines a friendly atmosphere with a growing logistics sector. Working here means being part of a team that values both efficiency and teamwork.
    Find jobs in Nashville, TN


  5. Lawrenceville, GA
    Lawrenceville offers a suburban setting with a focus on logistics and customer service. Employees here enjoy a supportive environment and the chance to make a real impact.
    Find jobs in Lawrenceville, GA


  6. Columbus, OH
    Columbus is a central hub for logistics and transportation. Working here means being part of a team that supports a key area for distribution and delivery.
    Find jobs in Columbus, OH


  7. Los Angeles, CA
    Los Angeles provides a diverse and dynamic work environment. Employees here benefit from a vibrant community and the opportunity to work with a wide range of clients.
    Find jobs in Los Angeles, CA


  8. Buford, GA
    Buford offers a suburban setting with a strong focus on logistics and customer service. Team members here enjoy a supportive environment and the chance to grow professionally.
    Find jobs in Buford, GA


  9. Indianapolis, IN
    Indianapolis is a key logistics hub with a growing economy. Working here means being part of a team that supports a bustling city with many opportunities.
    Find jobs in Indianapolis, IN


  10. Duluth, GA
    Duluth offers a suburban setting with a focus on logistics and efficiency. Employees here enjoy a supportive team environment and the chance to contribute to a growing industry.
    Find jobs in Duluth, GA

What are similar companies to UPS?

  1. Southeastern Freight Lines
    Southeastern Freight Lines is a major player in the freight industry. They offer reliable transportation services across the United States. Their services include less-than-truckload (LTL) and truckload (TL) shipping. Southeastern Freight Lines operates in over 40 states, ensuring extensive coverage for businesses.


  2. TForce Freight
    TForce Freight provides comprehensive freight services, including LTL and TL shipping. They focus on delivering goods efficiently and reliably. Their network spans across the United States, with a strong presence in major metropolitan areas. TForce Freight aims to meet the diverse needs of businesses with their flexible shipping solutions.


  3. ABF Freight
    ABF Freight is a well-established company in the freight industry. They offer a range of services, including LTL and TL shipping. Their operations cover the entire United States, ensuring businesses can ship their goods across the country. ABF Freight is known for its commitment to safety and reliability.


  4. OnTrac
    OnTrac specializes in package delivery services. They focus on providing fast and reliable delivery options. Their services are available in many parts of the United States. OnTrac is known for its commitment to customer service and innovative delivery solutions.


  5. Estes Express Lines
    Estes Express Lines is a leading provider of freight transportation services. They offer LTL and TL shipping options. Their network covers the entire United States, ensuring businesses can ship their goods efficiently. Estes Express Lines is known for its dedication to safety and customer satisfaction.


  6. FedEx
    FedEx is a global leader in shipping and logistics. They offer a wide range of services, including overnight and ground shipping. Their operations cover the entire world, making them a top choice for businesses needing international shipping. FedEx is known for its reliability and extensive network.


  7. National Carriers
    National Carriers is a prominent provider of freight transportation services. They offer LTL and TL shipping options. Their network covers the United States, ensuring businesses can ship their goods efficiently. National Carriers is known for its commitment to safety and customer service.


  8. Old Dominion Freight Line
    Old Dominion Freight Line is a major player in the LTL freight industry. They offer reliable transportation services across the United States. Their services include freight shipping and logistics solutions. Old Dominion Freight Line operates in over 40 states, ensuring extensive coverage for businesses.


  9. Ryder System
    Ryder System provides a range of logistics and transportation services. They offer LTL and TL shipping options. Their operations cover the entire United States, ensuring businesses can ship their goods efficiently. Ryder System is known for its commitment to customer service and innovative solutions.

Want to become a part of the Transportation industry?