Customer Service Agent Salary in Madison, WI

In Madison, WI, a Customer Service Agent can expect to earn a competitive salary. The average yearly salary for this role is around $41,662. This figure reflects the median income, meaning that half of the agents earn more and half earn less. The salary range varies, offering opportunities for growth and advancement.

The salary distribution shows that many Customer Service Agents earn between $34,000 and $59,000 annually. This range provides a clear picture of what to expect. Factors such as experience, skills, and the specific company can influence the exact salary. Job seekers in Madison can find a variety of positions that fit their career goals and financial needs.

1. Kenosha, WI
   Average Salary: $63,040
   In Kenosha, a Customer Service Agent can expect to work in a dynamic environment. The city is home to several large companies, offering a variety of opportunities. With a focus on customer satisfaction, agents here play a key role in enhancing the company's reputation.
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2. Wausau, WI
   Average Salary: $54,660
   Working as a Customer Service Agent in Wausau means being part of a supportive community. The city's smaller size allows for close-knit teams and a personal touch in customer interactions. Companies here value strong communication skills and a friendly demeanor.
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3. Springfield, IL
   Average Salary: $46,828
   Springfield offers a vibrant atmosphere for Customer Service Agents. The city's diverse business landscape provides various roles and growth opportunities. Agents here often interact with a wide range of customers, making each day unique.
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4. Rockford, IL
   Average Salary: $44,835
   In Rockford, a Customer Service Agent will find a city that values customer care. The local economy supports many businesses that rely on excellent customer service. Working here means being part of a team that prioritizes customer satisfaction.
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5. Chicago, IL
   Average Salary: $43,852
   Chicago is a bustling hub for Customer Service Agents. The city's large corporations offer numerous opportunities for career advancement. Agents here often work in fast-paced environments, requiring quick thinking and strong problem-solving skills.
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6. Eau Claire, WI
   Average Salary: $42,070
   Eau Claire provides a welcoming environment for Customer Service Agents. The city's smaller size means a more personal approach to customer service. Companies here appreciate agents who are detail-oriented and customer-focused.
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7. Minneapolis, MN
   Average Salary: $40,298
   Minneapolis offers a dynamic setting for Customer Service Agents. The city is home to many tech companies and startups, providing diverse roles. Agents here often work with cutting-edge technology and innovative customer service methods.
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8. Peoria, IL
   Average Salary: $39,357
   In Peoria, a Customer Service Agent will find a supportive work environment. The city's businesses value strong communication and customer care. Working here means being part of a team that prioritizes customer satisfaction and loyalty.
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9. Milwaukee, WI
   Average Salary: $39,127
   Milwaukee offers a vibrant atmosphere for Customer Service Agents. The city's diverse business landscape provides various roles and growth opportunities. Agents here often interact with a wide range of customers, making each day unique.
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10. Fort Wayne, IN
    Average Salary: $38,755
    Fort Wayne provides a welcoming environment for Customer Service Agents. The city's smaller size means a more personal approach to customer service. Companies here appreciate agents who are detail-oriented and customer-focused.
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1. Cold Jet
   Average Salary: $80,000
   Cold Jet offers rewarding Customer Service Agent jobs in Madison, WI. They focus on cryogenic technology and have a strong presence in the Midwest. Their team values customer satisfaction and technical support.
   

   
   

2. First Supply LLC
   Average Salary: $51,588
   First Supply LLC provides excellent opportunities for Customer Service Agents in Madison, WI. They specialize in wholesale food distribution and have locations across the state. Their agents work closely with clients to ensure smooth operations.
   

   
   

3. Avis Budget Group
   Average Salary: $40,000
   Avis Budget Group offers Customer Service Agent positions in Madison, WI. They operate multiple car rental brands and have a strong focus on customer experience. Their agents assist with reservations, vehicle pick-up, and drop-off.
   

   
   

4. Envoy Air
   Average Salary: $35,888
   Envoy Air provides Customer Service Agent jobs in Madison, WI. They are a regional airline with a commitment to safety and customer service. Their agents handle ticketing, reservations, and customer inquiries.
   

1. Customer Success Manager
   Average Salary: $97,946
   This role focuses on ensuring clients achieve their goals using a company's product. Success managers work closely with clients to understand their needs and provide solutions. Companies like Epic Systems and American Family Insurance in Madison offer these positions.
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2. Technical Account Manager
   Average Salary: $92,630
   Technical account managers serve as a link between a company and its clients. They help clients understand and use the company's products effectively. Firms such as IBM and Epic Systems in Madison provide these opportunities.
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3. Quality Assurance Specialist
   Average Salary: $71,462
   Quality assurance specialists ensure that products meet certain standards. They test products and report any issues. Companies like Epic Systems and American Family Insurance in Madison offer roles in quality assurance.
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4. Support Analyst
   Average Salary: $64,403
   Support analysts help customers with technical issues. They provide solutions and ensure customer satisfaction. Positions are available at companies such as IBM and Epic Systems in Madison.
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5. Order Management Specialist
   Average Salary: $56,917
   Order management specialists handle customer orders. They ensure orders are processed correctly and on time. Companies like American Family Insurance and Epic Systems in Madison offer these roles.
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6. Customer Engagement Manager
   Average Salary: $56,900
   Customer engagement managers focus on building relationships with customers. They develop strategies to keep customers engaged and satisfied. Opportunities exist at companies such as Epic Systems and American Family Insurance in Madison.
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7. Account Representative
   Average Salary: $52,329
   Account representatives manage client accounts. They work to maintain good relationships and ensure client needs are met. Positions are available at firms like IBM and American Family Insurance in Madison.
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8. Warranty Administrator
   Average Salary: $49,600
   Warranty administrators handle warranty claims and ensure customers receive proper service. They work to resolve issues and maintain customer satisfaction. Companies like Epic Systems in Madison offer these roles.
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9. Customer Relations Representative
   Average Salary: $49,552
   Customer relations representatives handle customer inquiries and complaints. They work to resolve issues and improve customer satisfaction. Opportunities exist at companies such as American Family Insurance in Madison.
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10. Claims Clerk
    Average Salary: $46,050
    Claims clerks process and manage insurance claims. They ensure claims are handled efficiently and accurately. Positions are available at companies like American Family Insurance in Madison.
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