Customer Service Associate Salaries & Top Paying Companies in Boston, MA

Position

City

Salary

How much does a Customer Service Associate make in Boston, MA?

The average salary for a Customer Service Associate is $38,006 per year in Boston, MA.

Graph depicting the yearly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $38,006 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $3,167 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $731 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $18 with varying distribution percentages across salary ranges.

In Boston, MA, a Customer Service Associate can expect to earn a competitive salary. The average yearly salary for this role is around $38,006. This figure can vary based on experience, skills, and the specific company. Many associates start with salaries in the lower range, but with time and growth, they can move up to higher pay brackets.

The salary distribution shows a wide range of earnings. For instance, the lowest 10% of earners make about $32,000 per year. The top 10% earn around $66,200 annually. This range highlights the potential for growth and advancement in the field. Factors such as additional certifications, specialized skills, and tenure can influence salary levels. Job seekers should consider these elements when aiming for higher pay.

What are the highest paying cities for a Customer Service Associate near Boston, MA?

Job seekers looking for top-paying Customer Service Associate roles near Boston, MA, should consider Brighton, MA, and Chestnut Hill, MA. These cities offer the highest average salaries in the area, with Brighton at $43,800 and Chestnut Hill at $43,661. Both locations provide excellent opportunities for those seeking competitive compensation in the customer service field.

Graph displaying highest paying cities salaries for Customer Service Associate jobs near Boston, MA, highlighting Brighton, MA with the highest at $43,800 and Medford, MA with the lowest at $34,773.

Brighton, MA
Average Salary: $43,800
In Brighton, working as a Customer Service Associate offers a chance to interact with a diverse community. Many local businesses value excellent customer service, making it a rewarding role. Companies like local retail stores and service providers often seek dedicated professionals.
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Chestnut Hill, MA
Average Salary: $43,661
Chestnut Hill provides a vibrant environment for Customer Service Associates. The area is known for its upscale businesses and educational institutions. Associates here often work in settings that emphasize customer satisfaction and quality service.
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Cambridge, MA
Average Salary: $38,821
Cambridge is a bustling hub for Customer Service Associates. The city's tech companies and academic institutions create a dynamic work environment. Associates here often engage with a variety of clients and enjoy a fast-paced atmosphere.
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Waltham, MA
Average Salary: $35,986
In Waltham, Customer Service Associates find opportunities in both tech and healthcare sectors. The city's growing industries offer diverse roles. Associates here often work with cutting-edge technology and support a wide range of clients.
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Newton, MA
Average Salary: $35,927
Newton offers a professional environment for Customer Service Associates. The city's corporate culture values excellent service. Associates often work in offices that prioritize customer satisfaction and teamwork.
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Allston, MA
Average Salary: $35,883
Allston provides a lively setting for Customer Service Associates. The area's vibrant nightlife and student population create a unique work environment. Associates here often interact with a diverse range of customers and enjoy a dynamic atmosphere.
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South Boston, MA
Average Salary: $35,743
South Boston offers a bustling environment for Customer Service Associates. The area's rich history and diverse community create a vibrant workplace. Associates here often work in settings that value strong customer interaction and community engagement.
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Brookline, MA
Average Salary: $35,604
Brookline provides a professional setting for Customer Service Associates. The city's upscale businesses and educational institutions create a sophisticated work environment. Associates here often engage with a variety of clients and enjoy a polished atmosphere.
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Somerville, MA
Average Salary: $34,896
Somerville offers a creative environment for Customer Service Associates. The city's vibrant arts scene and diverse community create a unique workplace. Associates here often work in settings that value innovation and customer engagement.
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Medford, MA
Average Salary: $34,773
Medford provides a supportive environment for Customer Service Associates. The city's community-focused businesses create a welcoming workplace. Associates here often work in settings that prioritize customer satisfaction and community involvement.
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What are the best paying companies for a Customer Service Associate in Boston, MA?

Athenahealth offers one of the highest salaries for Customer Service Associates in Boston, MA, with an average salary of $75,500. Brilliant Earth also provides a competitive salary of $45,111. HERTZ follows closely with an average salary of $38,057. Other companies like Automated Health Systems, Marshalls, and Raising Cane's offer salaries ranging from $33,000 to $36,000. Companies such as HomeGoods, TJ Maxx, and Walgreens provide salaries around $33,000. These companies offer good opportunities for those seeking a stable job in customer service.

Graph displaying best paying company salaries for Customer Service Associate jobs in Boston, MA, highlighting athenahealth with the highest at $75,500 and Walgreens with the lowest at $32,972.

athenahealth
Average Salary: $75,500
Athenahealth offers rewarding Customer Service Associate roles. They provide health care services in Boston and other locations. Employees enjoy a supportive environment and opportunities for growth.
Brilliant Earth
Average Salary: $45,111
Brilliant Earth focuses on luxury jewelry. They have stores in Boston and other cities. Their Customer Service Associates help customers with purchases and provide excellent service.
HERTZ
Average Salary: $38,057
HERTZ is known for car rentals. They operate in Boston and many other places. Customer Service Associates assist customers with rentals and ensure a smooth experience.
Automated Health Systems
Average Salary: $36,000
Automated Health Systems provides health care services. They have offices in Boston and other areas. Their Customer Service Associates support clients and handle inquiries efficiently.
Marshalls
Average Salary: $33,425
Marshalls is a popular retail store. They have locations in Boston and other cities. Customer Service Associates help customers find products and provide a friendly shopping experience.
Raising Cane's
Average Salary: $33,375
Raising Cane's is a fast-food chain. They have restaurants in Boston and other areas. Their Customer Service Associates serve customers and ensure a pleasant dining experience.
HomeGoods
Average Salary: $33,367
HomeGoods offers home decor. They have stores in Boston and other locations. Customer Service Associates assist customers with finding items and provide helpful advice.
TJ Maxx
Average Salary: $33,090
TJ Maxx is a discount retailer. They have stores in Boston and many other places. Customer Service Associates help customers find products and provide a welcoming shopping experience.
Walgreens
Average Salary: $32,972
Walgreens is a pharmacy chain. They have locations in Boston and other cities. Customer Service Associates assist customers with prescriptions and other needs, ensuring a helpful service.

What are the best paying Customer Service Associate related jobs in Boston, MA?

Job seekers in Boston, MA, looking for roles related to Customer Service Associate can find high-paying opportunities in various fields. Technical Account Manager and Customer Engagement Manager top the list with average salaries of $126,758 and $114,914, respectively. These roles offer strong earning potential and often require skills in customer relationship management and technical support.

Graph displaying best paying related job salaries for Customer Service Associate jobs near Boston, MA, highlighting Grocery Clerk with the highest at $175,880 and Field Service Technician with the lowest at $60,167.

Grocery Clerk
Average Salary: $175,880
This role involves assisting customers with their purchases. It requires a friendly and helpful attitude. Companies like Whole Foods and Trader Joe's in Boston offer these positions.
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Technical Account Manager
Average Salary: $126,758
This position involves managing client relationships. It requires strong communication skills. Tech companies like Microsoft and IBM in Boston often hire for these roles.
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Customer Engagement Manager
Average Salary: $114,914
This role involves developing strategies to improve customer interaction. It requires analytical skills. Companies like Salesforce and HubSpot in Boston look for these professionals.
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Customer Success Manager
Average Salary: $107,055
This role focuses on ensuring customer satisfaction. It involves problem-solving and communication. Firms like Zendesk and Adobe in Boston offer these positions.
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Account Manager
Average Salary: $105,452
This position involves managing client accounts. It requires strong organizational skills. Companies like Accenture and Deloitte in Boston often hire for these roles.
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Change Attendant
Average Salary: $98,350
This role involves assisting customers with their transactions. It requires a friendly and efficient approach. Retailers like Target and Macy's in Boston offer these positions.
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Community Manager
Average Salary: $77,116
This role involves managing online communities. It requires strong communication skills. Tech companies like Facebook and Twitter in Boston look for these professionals.
Find Community Manager jobs in Boston, MA
Casino Cashier
Average Salary: $75,400
This role involves handling money transactions. It requires accuracy and attention to detail. Casinos like Encore Boston Harbor offer these positions.
Find Casino Cashier jobs in Boston, MA
Cash Accountant
Average Salary: $69,800
This position involves managing financial transactions. It requires strong analytical skills. Companies like PricewaterhouseCoopers and Ernst & Young in Boston often hire for these roles.
Find Cash Accountant jobs in Boston, MA
Field Service Technician
Average Salary: $60,167
This role involves providing technical support. It requires problem-solving skills. Companies like Comcast and Verizon in Boston offer these positions.
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Customer Service Associate Salary in Boston, MA

How much does a Customer Service Associate make in Boston, MA?

What are the highest paying cities for a Customer Service Associate near Boston, MA?

What are the best paying companies for a Customer Service Associate in Boston, MA?

Currently 10,746 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

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