Customer Service Associate Customer Service Associate Salary in Boston, MA

Customer Service Associate Salary in Boston, MA

Updated on Dec 10, 2025
Position
City
Salary

How much does a Customer Service Associate make in Boston, MA?

The average salary for a Customer Service Associate is $37,978 per year in Boston, MA.
Yearly
Monthly
Weekly
Hourly
Graph depicting the yearly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $37,978 with varying distribution percentages across salary ranges.
Graph depicting the monthly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $3,165 with varying distribution percentages across salary ranges.
Graph depicting the weekly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $730 with varying distribution percentages across salary ranges.
Graph depicting the hourly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $18 with varying distribution percentages across salary ranges.

In Boston, MA, a Customer Service Associate can earn a competitive salary. The average yearly salary for this role is around $37,978. This salary can vary based on experience, skills, and the specific company. Many associates start at the lower end of the salary range, but with time and growth, they can move up to higher pay brackets.

The salary distribution shows that most Customer Service Associates earn between $32,000 and $44,909 per year. This range includes the 55.51% of associates who fall within these earnings. Some associates may earn more, especially if they have specialized skills or take on additional responsibilities. For example, those with experience in handling complex customer issues or managing a team may see higher salaries.

Customer Service Associate jobs in Boston, MA
View all Customer Service Associate jobs in Boston, MA

What are the highest paying cities for a Customer Service Associate near Boston, MA?

Job seekers looking for a Customer Service Associate role near Boston, MA, can find attractive opportunities in Brighton and Chestnut Hill. These cities offer some of the highest average salaries, with Brighton at $43,800 and Chestnut Hill at $43,765. Both locations provide a competitive edge for those seeking a rewarding position in a vibrant area.
Graph displaying highest paying cities salaries for Customer Service Associate jobs near Boston, MA, highlighting Brighton, MA with the highest at $43,800 and Waltham, MA with the lowest at $34,173.

  1. Brighton, MA
    Average Salary: $43,800
    In Brighton, MA, working as a customer service associate offers a dynamic environment. You'll interact with a diverse clientele, supporting local businesses and larger companies. With a vibrant community, you'll find plenty of opportunities to grow and connect.
    Find Customer Service Associate jobs in Brighton, MA


  2. Chestnut Hill, MA
    Average Salary: $43,765
    Chestnut Hill, MA, provides a unique setting for customer service roles. Here, you'll assist customers in a charming, upscale neighborhood. Working with both local shops and well-known brands, you'll enjoy a friendly atmosphere and a chance to make a real difference.
    Find Customer Service Associate jobs in Chestnut Hill, MA


  3. Cambridge, MA
    Average Salary: $38,742
    Cambridge, MA, is a hub for innovation and education, making it an exciting place for customer service associates. You'll support a mix of tech companies and academic institutions. The city's vibrant culture offers a stimulating environment to enhance your skills.
    Find Customer Service Associate jobs in Cambridge, MA


  4. Newton, MA
    Average Salary: $36,097
    Newton, MA, offers a professional setting for customer service roles. You'll work with a variety of clients, from local businesses to larger corporations. The city's focus on education and family-friendly environment makes it a great place to build your career.
    Find Customer Service Associate jobs in Newton, MA


  5. Allston, MA
    Average Salary: $35,883
    Allston, MA, is known for its lively atmosphere and diverse community. As a customer service associate, you'll engage with a wide range of customers. The area's mix of students, professionals, and local businesses creates a dynamic and rewarding work environment.
    Find Customer Service Associate jobs in Allston, MA


  6. South Boston, MA
    Average Salary: $35,743
    In South Boston, MA, customer service associates play a vital role in the community. You'll interact with a diverse population, supporting local businesses and larger enterprises. The area's rich history and strong community ties make it a fulfilling place to work.
    Find Customer Service Associate jobs in South Boston, MA


  7. Brookline, MA
    Average Salary: $35,365
    Brookline, MA, offers a prestigious environment for customer service roles. You'll assist clients in a sophisticated setting, working with both local businesses and renowned companies. The city's focus on education and culture provides a rich backdrop for your career.
    Find Customer Service Associate jobs in Brookline, MA


  8. Somerville, MA
    Average Salary: $34,732
    Somerville, MA, is a vibrant and diverse city for customer service associates. You'll engage with a wide range of customers, supporting local businesses and larger organizations. The city's energetic atmosphere and strong community spirit make it an exciting place to work.
    Find Customer Service Associate jobs in Somerville, MA


  9. Medford, MA
    Average Salary: $34,594
    Medford, MA, provides a welcoming environment for customer service roles. You'll assist customers in a friendly and supportive community. Working with both local businesses and larger companies, you'll find plenty of opportunities to grow and make a positive impact.
    Find Customer Service Associate jobs in Medford, MA


  10. Waltham, MA
    Average Salary: $34,173
    Waltham, MA, is a thriving city for customer service associates. You'll interact with a diverse clientele, supporting both local and national businesses. The city's focus on education and innovation creates a stimulating environment for your career.
    Find Customer Service Associate jobs in Waltham, MA

What are the best paying companies for a Customer Service Associate in Boston, MA?

Athenahealth offers one of the highest salaries for Customer Service Associates in Boston, MA, with an average of $73,875. Plymouth Rock Assurance also provides a competitive salary of $45,917. These companies value their customer service staff and offer attractive compensation packages.
Graph displaying best paying company salaries for Customer Service Associate jobs in Boston, MA, highlighting athenahealth with the highest at $73,875 and TJ Maxx with the lowest at $33,090.

  1. athenahealth
    Average Salary: $73,875
    Athenahealth offers rewarding Customer Service Associate roles in Boston, MA. They focus on providing healthcare technology and services. Their headquarters is in Watertown, MA, with offices in various locations.


  2. Plymouth Rock Assurance
    Average Salary: $45,917
    Plymouth Rock Assurance provides insurance services and has Customer Service Associate positions in Boston, MA. They operate in multiple states, with their headquarters in Plymouth, MA.


  3. Brilliant Earth
    Average Salary: $45,133
    Brilliant Earth offers luxury jewelry, and they have Customer Service Associate jobs in Boston, MA. They focus on ethical sourcing and design. Their headquarters is in Boston, MA.


  4. Berkshire Bank
    Average Salary: $43,550
    Berkshire Bank provides financial services and has Customer Service Associate roles in Boston, MA. They serve customers in Massachusetts and New York. Their headquarters is in Pittsfield, MA.


  5. HERTZ
    Average Salary: $38,220
    HERTZ offers car rental services and has Customer Service Associate positions in Boston, MA. They operate globally with headquarters in Estero, FL.


  6. Automated Health Systems
    Average Salary: $36,000
    Automated Health Systems provides healthcare technology solutions and offers Customer Service Associate jobs in Boston, MA. They have offices in multiple states.


  7. Raising Cane's
    Average Salary: $33,600
    Raising Cane's offers fast food and has Customer Service Associate roles in Boston, MA. They serve chicken fingers and other menu items. Their headquarters is in Baton Rouge, LA.


  8. Marshalls
    Average Salary: $33,425
    Marshalls offers retail services and has Customer Service Associate jobs in Boston, MA. They provide a variety of products. Their headquarters is in Hoffman Estates, IL.


  9. HomeGoods
    Average Salary: $33,367
    HomeGoods offers home decor and has Customer Service Associate roles in Boston, MA. They provide affordable home furnishings. Their headquarters is in Hoffman Estates, IL.


  10. TJ Maxx
    Average Salary: $33,090
    TJ Maxx offers retail services and has Customer Service Associate jobs in Boston, MA. They provide a variety of products at discounted prices. Their headquarters is in Hoffman Estates, IL.

Currently 5,162 Customer Service Associate job openings, nationwide.

View Customer Service Associate Jobs in Boston, MA

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
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Customer Service Associate
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