Customer Service Associate Salary in Boston, MA

Brighton, MA
Average Salary: $43,800
In Brighton, supporting customers offers a unique experience due to the diverse community. With companies like the local shops and regional businesses, you engage with residents directly, providing personalized service. This area values a friendly approach, making it a great place to start or advance in customer service.
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Chestnut Hill, MA
Average Salary: $42,863
Chestnut Hill provides a prestigious setting for customer service roles. Working here means interacting with a sophisticated clientele, often in retail or hospitality. The community's focus on quality service means you will develop strong skills in communication and problem-solving, highly valued by prominent local companies.
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Cambridge, MA
Average Salary: $38,702
Cambridge is known for its academic and tech industries, which create a dynamic environment for customer service roles. You will encounter a wide variety of customers, from students to professionals. Companies like Harvard and MIT offer exciting opportunities for those who can adapt and learn quickly, providing a rewarding experience.
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Newton, MA
Average Salary: $36,813
Newton offers a mix of corporate and retail customer service opportunities. This city values professionalism and efficiency, with many companies requiring a high level of service. You will interact with a broad range of clients, from local residents to corporate clients, in a community that appreciates excellence in service.
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Brookline, MA
Average Salary: $36,312
Brookline is home to numerous financial and service-oriented businesses, creating many customer service job opportunities. The area's focus on community and service makes it a great place to work. You will engage with a variety of clients, providing support and solutions in a friendly, customer-focused environment.
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South Boston, MA
Average Salary: $34,858
In South Boston, customer service roles offer a vibrant, fast-paced environment. The area's rich history and diverse population mean you will interact with a wide range of people. Whether working in retail, hospitality, or local businesses, you will develop strong customer interaction skills in a dynamic setting.
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Somerville, MA
Average Salary: $34,844
Somerville provides a unique experience for customer service professionals. The city’s diverse and artistic community means you will engage with a varied clientele. Working here offers the chance to develop strong communication skills and adaptability, highly valued by local businesses.
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Medford, MA
Average Salary: $34,818
Medford offers a mix of traditional and modern customer service roles. The area’s strong community ties mean you will interact with a variety of clients, from locals to businesses. You will work in a supportive environment, gaining valuable experience in a city that values service and community.
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Waltham, MA
Average Salary: $34,589
In Waltham, customer service roles often involve working with tech and educational institutions. The area’s focus on innovation means you will interact with a dynamic and diverse clientele. You will develop strong skills in customer interaction and problem-solving, highly valued in the local job market.
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Allston, MA
Average Salary: $34,400
Allston provides an energetic environment for customer service professionals. The area's vibrant student population and diverse businesses mean you will interact with a wide range of people. Working here offers the chance to develop excellent customer service skills in a lively, community-focused setting.
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athenahealth
Average Salary: $73,875
athenahealth provides cloud-based software and services for medical practices and healthcare systems. They offer Customer Service Associate jobs in Boston. Their roles focus on providing excellent customer service to clients, helping with technical issues and ensuring satisfaction.

Datadog
Average Salary: $63,000
Datadog offers a monitoring and analytics platform for IT systems, infrastructure, and business applications. Customer Service Associate positions at Datadog in Boston involve assisting customers with technical issues, providing support, and ensuring a positive user experience.

Plymouth Rock Assurance
Average Salary: $46,700
Plymouth Rock Assurance provides insurance and financial services. Their Customer Service Associate roles in Boston include answering client inquiries, handling policy-related issues, and assisting with claims. They focus on delivering top-notch customer service.

Brilliant Earth
Average Salary: $45,286
Brilliant Earth specializes in ethically sourced diamonds and fine jewelry. In Boston, Customer Service Associate positions involve providing exceptional customer service, helping clients choose jewelry, and managing online customer interactions. The company values a positive customer experience.

Berkshire Bank
Average Salary: $43,550
Berkshire Bank offers various banking services, including personal and business banking. Their Customer Service Associate roles in Boston include assisting customers with account inquiries, transactions, and providing general banking support. They prioritize customer satisfaction and service quality.

HERTZ
Average Salary: $39,414
HERTZ provides car rental services with a focus on customer satisfaction. In Boston, Customer Service Associate jobs involve assisting customers with rental processes, vehicle maintenance, and ensuring a smooth rental experience. The company emphasizes excellent customer service.

Automated Health Systems
Average Salary: $36,000
Automated Health Systems offers healthcare technology solutions. Their Customer Service Associate roles in Boston focus on providing support to healthcare providers and clients, helping with system issues, and ensuring smooth operations. They value customer satisfaction and service excellence.

Raising Cane's
Average Salary: $34,000
Raising Cane's is known for its chicken finger sandwiches and Cajun-style chicken tenders. Customer Service Associate jobs in Boston involve assisting customers with orders, maintaining a clean and welcoming environment, and ensuring a pleasant dining experience.

HomeGoods
Average Salary: $33,692
HomeGoods offers a variety of home furnishings and decor. Their Customer Service Associate positions in Boston include helping customers find products, maintaining store displays, and ensuring a positive shopping experience. The company values teamwork and customer service.

TJ Maxx
Average Salary: $33,425
TJ Maxx offers a wide range of branded clothing, home goods, and more at discounted prices. Customer Service Associate roles in Boston involve assisting customers with their shopping needs, managing sales, and ensuring a pleasant shopping experience. They focus on customer satisfaction and a positive work environment.

Technical Account Manager
Average Salary: $129,652
This role involves working with clients to ensure their satisfaction with technical solutions. Companies in Boston, like IBM and Dell Technologies, look for skilled managers who can solve technical issues and build long-term relationships.
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Customer Engagement Manager
Average Salary: $129,436
In this position, one acts as a bridge between the company and its customers. Boston firms such as Fidelity Investments and State Street Corporation seek dedicated managers who can enhance customer interactions and loyalty.
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Customer Success Manager
Average Salary: $120,000
This role focuses on ensuring clients achieve their desired outcomes. Major Boston companies like HubSpot and Thomson Reuters place importance on managers who can analyze data, offer solutions, and drive customer satisfaction.
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Grocery Clerk
Average Salary: $112,872
Grocery clerks work in stores such as Whole Foods and Trader Joe's, handling a variety of tasks from stocking shelves to operating cash registers. This position provides a hands-on approach to customer interaction.
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Account Manager
Average Salary: $112,025
Account managers play a key role in client relations. Boston agencies, including Hill Holliday and Omnicom Group, look for professionals who can manage accounts, provide strategic advice, and maintain client relationships.
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Change Attendant
Average Salary: $111,280
Working in transit, this role requires attendants to assist passengers with their needs. MBTA and Logan Express in Boston value attendants who provide friendly, efficient service.
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Community Manager
Average Salary: $98,350
Community managers focus on building and engaging with online communities. Companies like General Electric and Liberty Mutual in Boston seek individuals who can foster positive interactions and manage online content.
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Cash Accountant
Average Salary: $84,739
This position involves managing cash flow and financial records. Companies such as American Express and State Street Corporation in Boston require accountants who are detail-oriented and ensure financial accuracy.
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Casino Cashier
Average Salary: $69,800
Casino cashiers handle transactions and provide customer service in entertainment venues. Casinos like Encore Boston Harbor look for cashiers who can maintain a positive environment and ensure smooth operations.
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