Customer Service Associate Salaries & Top Paying Companies in Boston, MA

Position

City

Salary

How much does a Customer Service Associate make in Boston, MA?

The average salary for a Customer Service Associate is $40,766 per year in Boston, MA.

Graph depicting the yearly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $40,766 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $3,397 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $784 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $20 with varying distribution percentages across salary ranges.

A Customer Service Associate in Boston, MA, typically earns an average yearly salary of $40,766. Salaries range widely, from about $32,500 to over $78,000. This broad range reflects various factors, including experience, skills, and specific job duties.

For those starting in the field, entry-level positions often begin around $32,500 annually. With more experience and skills, salaries can climb significantly. For example, a seasoned associate may earn up to $78,000 per year. Many employers offer bonuses and other benefits, which can increase overall earnings. Companies often value strong communication skills, problem-solving abilities, and a positive attitude.

What are the highest paying cities for a Customer Service Associate near Boston, MA?

Job seekers looking for high-paying roles in customer service near Boston, MA, should consider Brighton, MA. It leads with an average salary of $43,800. Nearby, Chestnut Hill, MA, offers a competitive average salary of $42,997. Cambridge, MA, is another strong contender with an average salary of $39,772. These cities present excellent opportunities for those pursuing customer service roles.

Graph displaying highest paying cities salaries for Customer Service Associate jobs near Boston, MA, highlighting Brighton, MA with the highest at $43,800 and Waltham, MA with the lowest at $34,795.

Brighton, MA
Average Salary: $43,800
Working as a Customer Service Associate in Brighton offers a chance to interact with many people. The city is home to diverse companies, giving you many options. With major businesses in the area, you will have plenty of opportunities to grow your career.
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Chestnut Hill, MA
Average Salary: $42,997
In Chestnut Hill, Customer Service Associates enjoy a vibrant community. The area is known for its educational institutions and healthcare facilities, making it a dynamic place to work. You'll have a chance to engage with customers from various backgrounds.
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Cambridge, MA
Average Salary: $39,772
Cambridge provides an exciting environment for Customer Service Associates. The city is home to many tech companies and research institutions. Working here allows you to engage with a diverse clientele and learn new skills. The area’s lively atmosphere makes every day interesting.
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Medford, MA
Average Salary: $36,829
Medford offers a supportive community for Customer Service Associates. The city is known for its historical charm and family-friendly atmosphere. Working here means you can expect a close-knit workplace and a chance to serve a loyal customer base.
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Newton, MA
Average Salary: $36,747
Newton provides a professional setting for Customer Service Associates. The city is known for its excellent schools and green spaces. Working here offers a balanced work environment and a chance to serve a diverse clientele. The area’s suburban feel makes it a pleasant place to work.
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Brookline, MA
Average Salary: $36,312
Brookline offers a vibrant community for Customer Service Associates. The city is known for its cultural attractions and beautiful parks. Working here means you can expect a dynamic workplace and the chance to serve a diverse range of customers.
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Somerville, MA
Average Salary: $35,032
Somerville offers an energetic environment for Customer Service Associates. The city is known for its diverse culture and vibrant arts scene. Working here means you can expect a dynamic workplace and a chance to serve a diverse clientele.
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South Boston, MA
Average Salary: $34,904
South Boston offers a lively atmosphere for Customer Service Associates. The area is known for its rich history and community spirit. Working here allows you to engage with a diverse customer base and enjoy a vibrant neighborhood.
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Allston, MA
Average Salary: $34,875
Allston offers a dynamic setting for Customer Service Associates. The area is known for its vibrant nightlife and college presence. Working here means you can expect a lively workplace and a chance to serve a diverse range of customers.
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Waltham, MA
Average Salary: $34,795
Waltham provides a professional environment for Customer Service Associates. The city is known for its tech companies and research institutions. Working here offers a chance to engage with a knowledgeable clientele and grow your career in a supportive setting.
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What are the best paying companies for a Customer Service Associate in Boston, MA?

Athenahealth offers one of the best salaries for Customer Service Associates in Boston, with an average of $80,683. Datadog and Whole Foods Market also provide competitive pay, with averages around $63,000 and $54,063, respectively. Other companies like Plymouth Rock Assurance and Brilliant Earth pay around $47,000 and $45,000 annually. Consider these options for a lucrative career in customer service. Hertz and Automated Health Systems offer salaries close to $40,000 and $36,000, respectively. Companies such as Amazon and Raising Cane's Chicken Fingers provide average salaries around $34,000. Homegoods offers a salary close to $33,679, making it a viable choice as well.

Graph displaying best paying company salaries for Customer Service Associate jobs in Boston, MA, highlighting athenahealth with the highest at $80,683 and Homegoods with the lowest at $33,679.

athenahealth
Average Salary: $80,683
Athenahealth offers excellent benefits and a strong career growth for Customer Service Associates. This company operates nationwide with major offices in Boston, MA. They focus on delivering top-notch customer support and technical assistance.
Datadog
Average Salary: $63,000
Datadog provides a dynamic work environment for Customer Service Associates. Their Boston office is at the forefront of customer service innovation, focusing on providing exceptional service to clients across the globe.
Whole Foods Market
Average Salary: $54,063
At Whole Foods Market, Customer Service Associates enjoy a supportive atmosphere with great team collaboration. With stores in Boston and other locations, the company emphasizes customer satisfaction and quality service.
Plymouth Rock Assurance
Average Salary: $47,000
Plymouth Rock Assurance offers a stable environment for Customer Service Associates. They have offices in Boston, and the company values reliable service and strong customer relationships.
Brilliant Earth
Average Salary: $45,000
Brilliant Earth provides a unique opportunity for Customer Service Associates to work in the luxury jewelry industry. They operate in Boston, focusing on personalized customer experiences and high-quality service.
Hertz
Average Salary: $39,750
Hertz is a well-known company in the rental car industry, offering customer service positions with good benefits. They have locations in Boston, providing great opportunities for career development.
Automated Health Systems
Average Salary: $36,000
Automated Health Systems offers a supportive role for Customer Service Associates. They operate in Boston and other areas, focusing on providing excellent service and support to their clients.
Amazon
Average Salary: $34,395
Amazon is a global leader, offering many opportunities for Customer Service Associates. Their Boston office is one of many locations where they focus on delivering top-tier customer service.
Raising Cane's Chicken Fingers
Average Salary: $34,000
Raising Cane's Chicken Fingers provides an energetic work environment for Customer Service Associates. With locations in Boston, they emphasize fast-paced service and customer satisfaction.
Homegoods
Average Salary: $33,679
Homegoods offers a variety of opportunities for Customer Service Associates. Their Boston stores focus on providing quality service and a welcoming environment for customers.

What are the best paying Customer Service Associate related jobs in Boston, MA?

Looking to advance from a Customer Service Associate role in Boston, MA? Consider moving into a Customer Engagement Manager position, which offers an average salary of $137,048. Another good option is becoming a Technical Account Manager, with an average salary of $136,457. Each of these roles not only provides higher pay but also offers valuable skills and experience.

Graph displaying best paying related job salaries for Customer Service Associate jobs near Boston, MA, highlighting Customer Engagement Manager with the highest at $137,048 and Field Service Technician with the lowest at $61,832.

Customer Engagement Manager
Average Salary: $137,048
This role focuses on understanding customer needs. It often works with clients to ensure satisfaction. Companies like HubSpot and Salesforce in Boston offer these positions.
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Technical Account Manager
Average Salary: $136,457
You will handle client accounts for a tech firm. Duties include problem-solving and maintaining relationships. Boston tech companies, like Microsoft and Amazon Web Services, have openings.
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Account Manager
Average Salary: $120,345
This position requires managing client accounts. It involves building strong relationships and ensuring customer satisfaction. Companies like Fidelity and Charles Schwab offer these roles.
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Customer Success Manager
Average Salary: $117,080
You will help customers get the most from a product or service. Duties include providing support and ensuring customer satisfaction. Firms like ServiceNow and Zendesk in Boston provide these opportunities.
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Grocery Clerk
Average Salary: $92,139
This entry-level job involves assisting customers. Duties include stocking shelves and bagging groceries. Stores like Whole Foods and Stop & Shop in Boston often hire.
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Cash Accountant
Average Salary: $86,965
You will manage financial transactions. Duties include recording and reconciling accounts. Companies like PricewaterhouseCoopers and Deloitte offer these roles in Boston.
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Community Manager
Average Salary: $85,824
This role involves engaging with a company’s online community. Duties include responding to inquiries and managing content. Boston firms like Airbnb and Uber hire for these positions.
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Casino Cashier
Average Salary: $64,800
You will handle cash and credit transactions. Duties include providing change and maintaining records. Casinos like Encore Boston Harbor offer these positions.
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Retail Sales Associate
Average Salary: $63,941
You will help customers find products. Duties include restocking and maintaining store appearance. Retailers like Macy’s and Nordstrom in Boston offer these roles.
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Field Service Technician
Average Salary: $61,832
You will perform maintenance and repairs. Duties include traveling to customer sites. Companies like Honeywell and Johnson Controls in Boston hire for these positions.
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Customer Service Associate Salary in Boston, MA

How much does a Customer Service Associate make in Boston, MA?

What are the highest paying cities for a Customer Service Associate near Boston, MA?

What are the best paying companies for a Customer Service Associate in Boston, MA?

Currently 4,644 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

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