Customer Service Associate Salary in Boston, MA

In Boston, MA, a Customer Service Associate can expect to earn a competitive salary. The average annual salary for this role is around $38,915. This figure can vary based on experience, skills, and the specific employer. For those just starting, salaries may begin at around $32,000. As experience grows, so does the earning potential, with more seasoned professionals often earning between $45,000 and $50,000 annually.

Several factors can influence the salary of a Customer Service Associate in Boston. These include the industry, company size, and specific job responsibilities. For example, those working in tech companies or large corporations may see higher salaries compared to those in smaller businesses. Additionally, possessing skills such as bilingual communication or advanced customer service techniques can enhance earning potential. Job seekers should consider these factors when evaluating job offers and negotiating salaries.

1. Watertown, MA
   Average Salary: $46,888
   In Watertown, MA, a Customer Service Associate can expect to work in a vibrant community with many tech companies. The role involves assisting customers and handling inquiries, often with a focus on tech products. Companies like Charles River Analytics offer dynamic environments where customer interaction skills are key.
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2. Brighton, MA
   Average Salary: $45,217
   Working in Brighton, MA, a Customer Service Associate will find themselves in a lively area with diverse businesses. The job includes helping customers and managing their needs. With companies like Boston Scientific nearby, the role offers opportunities to interact with a variety of clients and products.
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3. Cambridge, MA
   Average Salary: $38,050
   Cambridge, MA, is home to many educational and tech institutions, making it a great place for a Customer Service Associate. The role involves supporting customers and resolving their issues. Companies such as Harvard University provide a unique environment where you can engage with a diverse clientele.
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4. Waltham, MA
   Average Salary: $38,004
   In Waltham, MA, a Customer Service Associate will work in a city known for its tech companies. The job involves assisting customers and handling their concerns. With companies like Raytheon Technologies, the role offers a chance to interact with a variety of clients and products.
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5. Allston, MA
   Average Salary: $36,900
   Allston, MA, offers a vibrant community for a Customer Service Associate. The role includes helping customers and managing their inquiries. With Boston University nearby, the job provides a dynamic environment where you can engage with a diverse clientele.
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6. Brookline, MA
   Average Salary: $36,819
   In Brookline, MA, a Customer Service Associate will find a community with many businesses and a strong customer base. The role involves assisting customers and resolving their issues. Companies like Cognizant offer a professional environment where customer interaction skills are key.
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7. South Boston, MA
   Average Salary: $36,581
   South Boston, MA, offers a bustling environment for a Customer Service Associate. The role involves helping customers and managing their needs. With companies like Liberty Mutual, the job provides a chance to interact with a variety of clients and products.
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8. Newton, MA
   Average Salary: $36,258
   In Newton, MA, a Customer Service Associate will work in a community with many businesses and a strong customer base. The role includes assisting customers and resolving their issues. Companies like Vertex Pharmaceuticals offer a professional environment where customer interaction skills are key.
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9. Somerville, MA
   Average Salary: $35,695
   Somerville, MA, offers a vibrant community for a Customer Service Associate. The role involves helping customers and managing their inquiries. With companies like Tufts University, the job provides a dynamic environment where you can engage with a diverse clientele.
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10. Medford, MA
    Average Salary: $34,267
    In Medford, MA, a Customer Service Associate will find a community with many businesses and a strong customer base. The role includes assisting customers and resolving their issues. Companies like Tufts Medical Center offer a professional environment where customer interaction skills are key.
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1. Brilliant Earth
   Average Salary: $45,400
   Brilliant Earth offers exciting opportunities for Customer Service Associates in Boston, MA. They focus on providing a unique shopping experience for luxury jewelry. Their Boston location is a key part of their retail presence.
   




2. HERTZ
   Average Salary: $37,488
   HERTZ provides rewarding roles for Customer Service Associates in Boston, MA. They are known for their car rental services. The Boston location is a major hub for their operations in the region.
   




3. Massage Envy
   Average Salary: $34,000
   Massage Envy offers a supportive environment for Customer Service Associates in Boston, MA. They specialize in massage therapy services. Their Boston location is part of their extensive network of wellness centers.
   




4. Raising Cane's
   Average Salary: $33,222
   Raising Cane's provides dynamic roles for Customer Service Associates in Boston, MA. They are famous for their chicken finger sandwiches. The Boston location is a key part of their growing restaurant chain.
   




5. Walgreens
   Average Salary: $32,969
   Walgreens offers valuable positions for Customer Service Associates in Boston, MA. They are a leading pharmacy chain. Their Boston location is a vital part of their nationwide retail presence.
   




6. TJ Maxx
   Average Salary: $32,750
   TJ Maxx provides diverse opportunities for Customer Service Associates in Boston, MA. They offer a wide range of discounted products. The Boston location is a significant part of their retail operations.
   

1. Grocery Clerk
   Average Salary: $151,400
   This role involves assisting customers with their purchases. Employees work in supermarkets and grocery stores. They help customers find items and manage transactions. It is a great entry-level job for those interested in customer service.
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2. Technical Account Manager
   Average Salary: $131,920
   This position involves managing client relationships for tech companies. Employees work with clients to ensure they use the company's products effectively. They provide technical support and help solve problems. It is a good fit for those with a background in technology and customer service.
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3. Customer Engagement Manager
   Average Salary: $112,269
   This role focuses on building and maintaining customer relationships. Employees work in various industries, including retail and finance. They develop strategies to improve customer satisfaction and loyalty. It is ideal for those who enjoy working with people and solving problems.
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4. Account Manager
   Average Salary: $100,385
   This position involves managing client accounts for various companies. Employees work in industries like advertising and consulting. They handle client communications and ensure satisfaction. It is a great job for those who enjoy building relationships and providing excellent service.
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5. Customer Success Manager
   Average Salary: $99,958
   This role focuses on ensuring customer satisfaction with a company's products or services. Employees work in tech and software companies. They help clients get the most out of the products. It is a good fit for those who enjoy problem-solving and helping others.
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6. Change Attendant
   Average Salary: $98,350
   This position involves providing assistance to customers in a retail setting. Employees work in stores and help with transactions and customer inquiries. It is a good entry-level job for those interested in customer service. It offers opportunities to learn and grow in the field.
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7. Casino Cashier
   Average Salary: $75,400
   This role involves handling money and transactions in a casino. Employees work in gaming establishments and ensure accurate transactions. They also assist customers with any questions or issues. It is a unique job that offers a dynamic work environment.
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8. Community Manager
   Average Salary: $71,494
   This position involves managing online communities for companies. Employees work in various industries, including tech and social media. They engage with users and ensure a positive community experience. It is ideal for those who enjoy communication and community building.
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9. Cash Accountant
   Average Salary: $64,400
   This role involves managing a company's cash flow and transactions. Employees work in finance and accounting departments. They ensure accurate financial records and help with budgeting. It is a good fit for those with a strong background in finance and attention to detail.
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10. Field Service Technician
    Average Salary: $59,246
    This position involves providing technical support and repairs in the field. Employees work in various industries, including HVAC and electronics. They travel to customer locations to fix issues. It is a great job for those who enjoy hands-on work and problem-solving.
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