Customer Service Associate Customer Service Associate Salary in Boston, MA

Customer Service Associate Salary in Boston, MA

Updated on Apr 10, 2026
Position
City
Salary

How much does a Customer Service Associate make in Boston, MA?

The average salary for a Customer Service Associate is $38,987 per year in Boston, MA.
Yearly
Monthly
Weekly
Hourly
Graph depicting the yearly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $38,987 with varying distribution percentages across salary ranges.
Graph depicting the monthly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $3,249 with varying distribution percentages across salary ranges.
Graph depicting the weekly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $750 with varying distribution percentages across salary ranges.
Graph depicting the hourly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $19 with varying distribution percentages across salary ranges.

In Boston, MA, the average yearly salary for a Customer Service Associate stands at approximately $38,987. This number can fluctuate based on many factors. These factors include the person's experience, the specific industry, and the company they work for.

For a clearer picture, here is a breakdown of typical salaries in Boston:

  • Around 62.74% of Customer Service Associates earn between $32,500 and $39,718 per year.
  • A smaller group, about 5.38%, makes between $39,718 and $43,327 annually.
  • Another 2.39% earn between $61,373 and $64,982 per year.
  • The remaining 2.39% earn over $68,591 each year.
These numbers show that most Customer Service Associates in Boston earn a competitive salary. This range provides a fair income for those working in this role.

Customer Service Associate jobs in Boston, MA
View all Customer Service Associate jobs in Boston, MA

What are the highest paying cities for a Customer Service Associate near Boston, MA?

Job seekers looking for top-paying Customer Service Associate roles around Boston, MA, have several options. Brighton, MA, stands out with the highest average salary at $43,800. Chestnut Hill, MA, closely follows with an average salary of $43,282. For those willing to explore nearby areas, cities like Cambridge and Newton also offer competitive wages. Securing a position in these areas can be a solid step toward a rewarding career.
Graph displaying highest paying cities salaries for Customer Service Associate jobs near Boston, MA, highlighting Brighton, MA with the highest at $43,800 and Waltham, MA with the lowest at $34,246.

  1. Brighton, MA
    Average Salary: $43,800
    In Brighton, MA, providing excellent service plays a key role in many businesses. Companies often value polite and friendly staff to engage with customers. Working here means you’ll find a vibrant community with diverse opportunities.
    Find Customer Service Associate jobs in Brighton, MA


  2. Chestnut Hill, MA
    Average Salary: $43,282
    Chestnut Hill, MA, offers a mix of professional and family-friendly environments. Customer service jobs in this area often require a warm and knowledgeable approach. Working here means you’ll be part of a community that values quality service.
    Find Customer Service Associate jobs in Chestnut Hill, MA


  3. Cambridge, MA
    Average Salary: $38,554
    Cambridge, MA, is known for its educational institutions and vibrant culture. Many customer service roles here involve working with students and professionals. The area offers many opportunities for personal and professional growth.
    Find Customer Service Associate jobs in Cambridge, MA


  4. Newton, MA
    Average Salary: $36,278
    Newton, MA, boasts a strong business community with many opportunities for service roles. Companies here value dependable and friendly staff. Working in Newton means being part of a supportive and thriving business environment.
    Find Customer Service Associate jobs in Newton, MA


  5. Allston, MA
    Average Salary: $35,883
    Allston, MA, is a dynamic area with a mix of educational institutions and small businesses. Working in customer service here involves engaging with a diverse group of people. You’ll enjoy a vibrant community with plenty of opportunities.
    Find Customer Service Associate jobs in Allston, MA


  6. Brookline, MA
    Average Salary: $35,183
    Brookline, MA, is known for its affluent community and high-end businesses. Customer service jobs in this area often require a professional demeanor. Working here means you’ll be part of a community that values excellent service.
    Find Customer Service Associate jobs in Brookline, MA


  7. South Boston, MA
    Average Salary: $35,177
    South Boston, MA, offers a mix of local businesses and larger companies. Customer service roles here often involve direct interaction with customers. Working in this area means being part of a bustling and diverse community.
    Find Customer Service Associate jobs in South Boston, MA


  8. Somerville, MA
    Average Salary: $34,820
    Somerville, MA, is a vibrant and diverse area with many opportunities for service roles. Companies here value enthusiastic and knowledgeable staff. Working in Somerville means being part of a community that appreciates quality service.
    Find Customer Service Associate jobs in Somerville, MA


  9. Medford, MA
    Average Salary: $34,701
    Medford, MA, offers a range of opportunities for customer service positions. Companies here often seek staff who are friendly and efficient. Working in Medford means being part of a community that values excellent customer interactions.
    Find Customer Service Associate jobs in Medford, MA


  10. Waltham, MA
    Average Salary: $34,246
    Waltham, MA, is known for its tech companies and research institutions. Customer service roles in this area often involve supporting tech-savvy customers. Working in Waltham means being part of a cutting-edge and innovative community.
    Find Customer Service Associate jobs in Waltham, MA

What are the best paying companies for a Customer Service Associate in Boston, MA?

Athenahealth offers a competitive average salary of $73,875 for Customer Service Associates in Boston, making it a top choice. Datadog provides an average salary of $63,000, also a strong option for job seekers. Plymouth Rock Assurance, with an average salary of $46,375, rounds out the list of top-paying companies for this role in the area.
Graph displaying best paying company salaries for Customer Service Associate jobs in Boston, MA, highlighting athenahealth with the highest at $73,875 and Marshalls with the lowest at $33,425.

  1. athenahealth
    Average Salary: $73,875
    Athenahealth offers Customer Service Associate jobs with a strong focus on tech-savvy solutions. This company operates in Boston, MA, and provides excellent benefits and career growth opportunities.


  2. Datadog
    Average Salary: $63,000
    Datadog hires Customer Service Associates who can work in a fast-paced environment. They offer positions in Boston, MA, and support a collaborative team culture.


  3. Plymouth Rock Assurance
    Average Salary: $46,375
    Plymouth Rock Assurance provides Customer Service Associate roles with a focus on insurance solutions. They operate in Boston, MA, and value teamwork and customer satisfaction.


  4. Brilliant Earth
    Average Salary: $45,200
    Brilliant Earth offers Customer Service Associate jobs where employees engage directly with customers. They have offices in Boston, MA, and focus on ethical sourcing and customer experience.


  5. Berkshire Bank
    Average Salary: $43,550
    Berkshire Bank provides Customer Service Associate roles with a focus on banking solutions. They have locations in Boston, MA, and emphasize community involvement and customer service.


  6. HERTZ
    Average Salary: $38,433
    HERTZ offers Customer Service Associate positions, particularly in areas related to car rental services. They operate in Boston, MA, and provide opportunities for growth within the company.


  7. Automated Health Systems
    Average Salary: $36,000
    Automated Health Systems hires Customer Service Associates who support healthcare technology. They are based in Boston, MA, and focus on improving patient care and operational efficiency.


  8. Raising Cane's
    Average Salary: $34,000
    Raising Cane's offers Customer Service Associate roles with a focus on fast-food service. They have locations in Boston, MA, and prioritize customer satisfaction and teamwork.


  9. HomeGoods
    Average Salary: $33,425
    HomeGoods provides Customer Service Associate positions where employees interact with customers in retail settings. They operate in Boston, MA, and value a friendly and welcoming environment.


  10. Marshalls
    Average Salary: $33,425
    Marshalls offers Customer Service Associate roles in retail, focusing on customer service excellence. They have locations in Boston, MA, and support a dynamic and engaging work environment.

Currently 6,061 Customer Service Associate job openings, nationwide.

View Customer Service Associate Jobs in Boston, MA

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