How much does a Customer Service Associate make in Boston, MA?
In Boston, MA, a Customer Service Associate can expect to earn a competitive salary. The average yearly salary for this role is around $37,926. This figure provides a good benchmark for job seekers considering this career path. The salary range varies, with some associates earning as low as $32,000 and others earning up to $66,200 annually. This range reflects the diverse opportunities available in the city.
Several factors influence the salary of a Customer Service Associate in Boston. Experience, skills, and the specific employer can all impact earnings. For instance, those with more experience or specialized skills may earn higher salaries. Additionally, certain companies may offer more competitive pay packages. Job seekers should consider these factors when exploring job opportunities. Understanding the salary landscape can help in making informed career decisions.
What are the highest paying cities for a Customer Service Associate near Boston, MA?

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Chestnut Hill, MA
Average Salary: $43,995
In Chestnut Hill, MA, working as a Customer Service Associate offers a chance to interact with a diverse clientele. Many prominent companies in the area value excellent customer service, providing a dynamic work environment.
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Brighton, MA
Average Salary: $43,800
Brighton, MA, is a vibrant area where Customer Service Associates can expect to engage with a variety of customers daily. The presence of well-known businesses in the area ensures a steady flow of clients, making the job both challenging and rewarding.
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Cambridge, MA
Average Salary: $38,465
Cambridge, MA, is known for its academic and tech-driven environment. As a Customer Service Associate, you will interact with a mix of students, researchers, and professionals. This diverse clientele offers a unique and enriching experience.
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Allston, MA
Average Salary: $35,883
Allston, MA, offers a lively atmosphere for Customer Service Associates. The area is bustling with activity, providing ample opportunities to connect with a wide range of customers. The local businesses value strong customer service skills.
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South Boston, MA
Average Salary: $35,743
In South Boston, MA, Customer Service Associates will find a community-focused environment. The area's strong local ties mean you will often interact with regular customers, creating a sense of familiarity and connection.
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Newton, MA
Average Salary: $35,734
Newton, MA, is a suburban area where Customer Service Associates can enjoy a quieter pace. The local businesses appreciate attentive and friendly service, making it a great place to build lasting customer relationships.
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Brookline, MA
Average Salary: $35,365
Brookline, MA, offers a professional setting for Customer Service Associates. The area is known for its upscale businesses, which demand high-quality customer service. Working here can be both challenging and fulfilling.
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Somerville, MA
Average Salary: $34,783
Somerville, MA, is a diverse and dynamic area for Customer Service Associates. The mix of residents and businesses ensures a varied customer base. The community-oriented atmosphere makes for a rewarding work experience.
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Medford, MA
Average Salary: $34,665
Medford, MA, provides a supportive environment for Customer Service Associates. The local businesses value excellent service, and the community's close-knit nature means you will often interact with familiar faces.
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Waltham, MA
Average Salary: $34,486
In Waltham, MA, Customer Service Associates will find a tech-focused environment. The area is home to many innovative companies, offering a unique and stimulating work experience. The diverse clientele ensures a dynamic job role.
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What are the best paying companies for a Customer Service Associate in Boston, MA?

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athenahealth
Average Salary: $75,500
Athenahealth offers rewarding Customer Service Associate roles. They provide healthcare technology and services. Their headquarters are in Boston, MA, with offices across the U.S.
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Brilliant Earth
Average Salary: $45,118
Brilliant Earth focuses on ethically sourced jewelry. They offer Customer Service Associate positions in their Boston, MA, location. They aim to provide a positive customer experience.
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HERTZ
Average Salary: $38,057
HERTZ is a well-known car rental company. They offer Customer Service Associate jobs in Boston, MA. Employees assist customers with car rentals and other services.
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Automated Health Systems
Average Salary: $36,000
Automated Health Systems provides healthcare services. They offer Customer Service Associate positions in Boston, MA. Employees help customers with their healthcare needs.
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Raising Cane's
Average Salary: $33,429
Raising Cane's is a fast-food chain known for its chicken fingers. They offer Customer Service Associate roles in Boston, MA. Employees serve customers and ensure a great dining experience.
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Marshalls
Average Salary: $33,425
Marshalls is a retail store offering a variety of products. They offer Customer Service Associate jobs in Boston, MA. Employees assist customers with their shopping needs.
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HomeGoods
Average Salary: $33,367
HomeGoods is a home decor store. They offer Customer Service Associate positions in Boston, MA. Employees help customers find home decor items.
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TJ Maxx
Average Salary: $33,090
TJ Maxx is a retail store offering discounted clothing and home goods. They offer Customer Service Associate roles in Boston, MA. Employees assist customers with their purchases.
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Walgreens
Average Salary: $33,009
Walgreens is a pharmacy chain. They offer Customer Service Associate jobs in Boston, MA. Employees help customers with their health and wellness needs.
What are the best paying Customer Service Associate related jobs in Boston, MA?

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Grocery Clerk
Average Salary: $175,880
This role involves assisting customers with their purchases. It requires a friendly demeanor and the ability to handle transactions. Companies like Whole Foods and Trader Joe's offer such positions.
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Technical Account Manager
Average Salary: $126,768
This position involves managing client relationships and ensuring satisfaction. It requires strong communication skills and technical knowledge. Tech firms like Microsoft and IBM often have these roles.
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Customer Engagement Manager
Average Salary: $124,609
This role focuses on building and maintaining customer relationships. It involves analyzing customer data and developing strategies. Companies like Amazon and Google offer these positions.
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Customer Success Manager
Average Salary: $107,070
This position ensures customers achieve their goals with the company's products. It requires excellent problem-solving skills and customer interaction. Firms like Salesforce and HubSpot often hire for these roles.
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Account Manager
Average Salary: $105,464
This role involves managing client accounts and ensuring satisfaction. It requires strong communication and organizational skills. Companies like Accenture and Deloitte offer these positions.
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Change Attendant
Average Salary: $98,350
This position involves assisting customers with their transactions. It requires a friendly demeanor and attention to detail. Companies like CVS and Walgreens offer these roles.
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Community Manager
Average Salary: $78,092
This role involves managing online communities and engaging with members. It requires strong communication and social media skills. Tech companies like Facebook and Twitter often have these positions.
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Casino Cashier
Average Salary: $75,400
This position involves handling cash transactions and assisting customers. It requires a professional demeanor and attention to detail. Casinos like MGM and Wynn offer these roles.
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Cash Accountant
Average Salary: $69,800
This role involves managing cash transactions and ensuring accuracy. It requires strong mathematical skills and attention to detail. Companies like Deloitte and PwC often hire for these positions.
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Field Service Technician
Average Salary: $60,312
This position involves providing technical support and troubleshooting. It requires strong problem-solving skills and technical knowledge. Companies like Comcast and Verizon offer these roles.
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