Customer Service Associate Salaries & Top Paying Companies in Boston, MA

Position

City

Salary

How much does a Customer Service Associate make in Boston, MA?

The average salary for a Customer Service Associate is $38,417 per year in Boston, MA.

Graph depicting the yearly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $38,417 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $3,201 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $739 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Associate jobs in Boston, MA, showing an average salary of $18 with varying distribution percentages across salary ranges.

In Boston, MA, a Customer Service Associate can expect to earn a yearly salary that varies based on experience and skills. The average yearly salary sits around $38,417, though this number can change. Most often, those in the lower end of the salary scale earn around $32,500, while those with more experience can expect to earn closer to $69,000 per year.

It's important to note that the highest-paying jobs are usually for those with advanced skills and experience. The lower-paying jobs tend to be entry-level positions. These salaries can change based on the company and the specific responsibilities of the role. A Customer Service Associate in Boston can find good opportunities, especially if they have relevant experience or specialized skills.

What are the highest paying cities for a Customer Service Associate near Boston, MA?

Boston job seekers will find good opportunities in nearby cities for Customer Service Associate roles. Brighton, MA leads with an average salary of $43,800. Chestnut Hill, MA and Cambridge, MA are also excellent choices, offering salaries around $43,000. Other notable cities include Newton, MA, with an average salary of $36,000, and South Boston, MA, with a salary close to $36,000. Allston, MA, Brookline, MA, Somerville, MA, Medford, MA, and Waltham, MA also offer competitive wages for Customer Service Associates.

Graph displaying highest paying cities salaries for Customer Service Associate jobs near Boston, MA, highlighting Brighton, MA with the highest at $43,800 and Waltham, MA with the lowest at $34,173.

Brighton, MA
Average Salary: $43,800
In Brighton, working as a Customer Service Associate means being part of a vibrant community. The area hosts many well-known companies, offering diverse opportunities. You'll engage with customers and handle their needs professionally.
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Chestnut Hill, MA
Average Salary: $43,282
Chestnut Hill offers a pleasant work environment for Customer Service Associates. The area is known for its rich educational institutions, providing a steady stream of businesses. You'll assist customers with a focus on quality service.
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Cambridge, MA
Average Salary: $38,626
Cambridge is a hub for academic and tech companies, making it an exciting place for Customer Service Associates. Working here means interacting with a diverse clientele. The city’s dynamic atmosphere offers continuous learning opportunities.
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Newton, MA
Average Salary: $36,278
Newton is a great place for Customer Service Associates looking for a balanced work life. The city has many established businesses, allowing you to build strong customer relationships. You’ll enjoy a supportive work environment.
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South Boston, MA
Average Salary: $35,975
South Boston is known for its fast-paced environment, ideal for energetic Customer Service Associates. Many local businesses thrive here, offering a variety of roles. You’ll quickly adapt to the city’s dynamic pace.
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Allston, MA
Average Salary: $35,883
Allston provides a unique mix of urban and suburban vibes for Customer Service Associates. The area’s vibrant community attracts many businesses, offering diverse job roles. You’ll enjoy a lively work setting with plenty of opportunities.
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Brookline, MA
Average Salary: $35,268
Working as a Customer Service Associate in Brookline means being part of a community that values quality service. The city is home to several reputable businesses. You’ll enjoy a supportive environment focused on customer satisfaction.
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Somerville, MA
Average Salary: $34,732
Somerville offers a growing job market for Customer Service Associates. The city is known for its diverse businesses, providing various opportunities. You’ll work in a community-focused environment, enhancing your skills with each interaction.
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Medford, MA
Average Salary: $34,573
Medford provides a friendly atmosphere for Customer Service Associates. The city is home to many local businesses that value personal customer interactions. You’ll enjoy a supportive work environment and the chance to build lasting relationships.
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Waltham, MA
Average Salary: $34,173
In Waltham, Customer Service Associates will find a mix of corporate and local businesses. The area is known for its innovation, offering diverse job opportunities. You’ll enjoy a collaborative work environment focused on excellence.
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What are the best paying companies for a Customer Service Associate in Boston, MA?

Athenahealth offers top-tier compensation for Customer Service Associates, making it an attractive choice for job seekers in Boston, MA. With an average salary of $73,875, it stands out among many employers. Datadog also provides a competitive salary of $63,000, further highlighting quality employment opportunities in the area.

Graph displaying best paying company salaries for Customer Service Associate jobs in Boston, MA, highlighting athenahealth with the highest at $73,875 and HomeGoods with the lowest at $33,367.

athenahealth
Average Salary: $73,875
athenahealth offers Customer Service Associate jobs with competitive pay. They focus on providing healthcare technology solutions. Their main office is in Boston, MA, with other locations across the country.
Datadog
Average Salary: $63,000
Datadog values customer service excellence. They provide monitoring and analytics platforms for IT teams. The company is headquartered in New York City but has a significant presence in Boston, MA.
Plymouth Rock Assurance
Average Salary: $45,917
At Plymouth Rock Assurance, Customer Service Associates handle a variety of tasks. They focus on insurance solutions. This company is based in Watertown, MA, with offices throughout New England.
Brilliant Earth
Average Salary: $45,154
Brilliant Earth offers Customer Service Associate positions with a focus on luxury jewelry. They operate online and have locations in Boston, MA, and other major cities.
Berkshire Bank
Average Salary: $43,550
Berkshire Bank provides Customer Service Associate jobs with a focus on banking solutions. Their headquarters is in Pittsfield, MA, with branches in Boston.
HERTZ
Average Salary: $38,238
HERTZ offers Customer Service Associate roles that focus on rental cars. They have a large presence in Boston, MA, and worldwide.
Automated Health Systems
Average Salary: $36,000
Automated Health Systems provides Customer Service Associate positions with a focus on health insurance. They are located in Boston, MA.
Raising Cane's
Average Salary: $34,000
Raising Cane's offers Customer Service Associate roles focused on fast food. They have locations in Boston, MA, and other parts of the country.
Marshalls
Average Salary: $33,425
Marshalls offers Customer Service Associate positions in retail. They have multiple stores in Boston, MA, and across the nation.
HomeGoods
Average Salary: $33,367
HomeGoods provides Customer Service Associate jobs in home decor retail. They have locations in Boston, MA, and other cities.

What are the best paying Customer Service Associate related jobs in Boston, MA?

Looking for better-paying roles in customer service in Boston? Roles like Technical Account Manager and Customer Engagement Manager offer the highest salaries. A Technical Account Manager can earn over $129,000, while a Customer Engagement Manager can make about $125,000. These positions combine strong customer interaction with technical or strategic skills.

Graph displaying best paying related job salaries for Customer Service Associate jobs near Boston, MA, highlighting Technical Account Manager with the highest at $129,144 and Cash Accountant with the lowest at $69,800.

Technical Account Manager
Average Salary: $129,144
Manages client relationships and helps troubleshoot technical issues. Works with companies like IBM and Deloitte. Expect a role that combines problem-solving with client communication.
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Customer Engagement Manager
Average Salary: $124,973
Develops strategies to engage customers and improve satisfaction. Works in industries such as tech and finance with companies like Microsoft and JPMorgan Chase. It involves planning and executing customer engagement initiatives.
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Grocery Clerk
Average Salary: $124,830
Assists customers with their purchases and ensures a smooth checkout experience. Works in grocery stores like Whole Foods and Trader Joe's. Tasks include bagging groceries, operating cash registers, and helping customers find items.
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International Banker
Average Salary: $120,000
Manages international accounts and transactions. Works with banks like Bank of America and Citibank. Duties include handling foreign currency exchange and advising clients on international banking services.
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Customer Success Manager
Average Salary: $110,240
Ensures customers have a positive experience with a company's products or services. Works in tech companies like Salesforce and HubSpot. Involves regular communication with customers to gather feedback and resolve issues.
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Account Manager
Average Salary: $107,667
Manages client accounts and ensures customer satisfaction. Works in advertising firms like Ogilvy and Leo Burnett. Requires good communication skills and the ability to manage multiple accounts at once.
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Change Attendant
Average Salary: $98,350
Helps customers with their transactions and provides excellent service. Works in retail environments like Target and Macy's. Responsibilities include handling cash, credit cards, and change accurately.
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Community Manager
Average Salary: $81,525
Engages with community members and manages online platforms. Works with companies like Facebook and LinkedIn. Involves coordinating events, moderating discussions, and building a strong community presence.
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Casino Cashier
Average Salary: $75,400
Manages cash transactions and ensures the smooth operation of the casino floor. Works at casinos like MGM and Wynn. Tasks include handling large sums of money and resolving customer disputes.
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Cash Accountant
Average Salary: $69,800
Handles the company's cash transactions and ensures financial accuracy. Works in various industries with companies like PricewaterhouseCoopers and Ernst & Young. It involves reconciling accounts and preparing financial reports.
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Customer Service Associate Salary in Boston, MA

How much does a Customer Service Associate make in Boston, MA?

What are the highest paying cities for a Customer Service Associate near Boston, MA?

What are the best paying companies for a Customer Service Associate in Boston, MA?

Currently 4,546 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

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