How much does a Customer Service Associate make in Cambridge, MA?
In Cambridge, MA, a Customer Service Associate can expect to earn an average yearly salary of about $39,226. Salaries range from $30,000 to $57,500 a year. Most people in this role make between $32,500 and $45,000 annually. This range shows that experience and skills play a big part in earnings.
Here are some key points about the salary distribution:
- About 13.97% earn less than $30,000.
- 44.71% earn between $32,500 and $35,000.
- 2.79% earn between $42,500 and $45,000.
- 13.97% earn between $50,000 and $52,500.
- 8.38% earn more than $52,500.
What are the highest paying cities for a Customer Service Associate near Cambridge, MA?

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Brighton, MA
Average Salary: $43,800
Working in Brighton means you'll enjoy a close-knit community atmosphere. This vibrant area is home to several renowned companies where you can build your customer service skills and grow your career.
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Boston, MA
Average Salary: $43,324
Boston offers dynamic work environments with plenty of opportunities in the customer service field. Major corporations and startups alike provide diverse experiences for professionals in this industry.
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Medford, MA
Average Salary: $36,978
Medford presents a blend of urban and suburban settings. You can work for notable companies, gaining valuable experience that can advance your customer service career.
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Newton, MA
Average Salary: $36,682
In Newton, the work culture emphasizes teamwork and innovation. Customer service roles here often come with opportunities for personal and professional growth.
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Brookline, MA
Average Salary: $36,312
Brookline is known for its affluent neighborhoods and high-quality schools. Working in customer service here means you'll often interact with a diverse clientele.
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South Boston, MA
Average Salary: $35,618
South Boston offers a vibrant mix of businesses and cultural experiences. This area provides many opportunities to enhance your customer service skills in a dynamic environment.
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Somerville, MA
Average Salary: $35,285
Somerville has a growing business community that values customer service. Working here offers a chance to connect with a variety of industries and clients.
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Waltham, MA
Average Salary: $35,100
Waltham is home to many tech companies and educational institutions. This creates a unique environment for customer service professionals to innovate and collaborate.
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Malden, MA
Average Salary: $35,008
Malden offers a mix of urban and residential settings, providing a supportive work environment. You'll find numerous opportunities to advance in the customer service field.
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Quincy, MA
Average Salary: $34,368
In Quincy, you can expect a community-oriented workplace with a focus on customer satisfaction. This area supports professional growth and development in customer service.
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What are the best paying companies for a Customer Service Associate in Cambridge, MA?

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Whole Foods Market
Average Salary: $56,150
Whole Foods Market offers rewarding Customer Service Associate roles. Employees assist customers in finding healthy food and household products. The stores are located throughout the U.S. and internationally, providing diverse work environments.
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Iconic Management
Average Salary: $54,600
Iconic Management provides Customer Service Associate positions with competitive salaries. Associates support events and experiences for clients in various settings. Iconic Management operates in multiple cities, creating varied work opportunities.
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TJ Maxx & HomeGoods
Average Salary: $33,320
TJ Maxx & HomeGoods employs Customer Service Associates to help customers find discounts on brand-name products. These stores are located nationwide, allowing for diverse shopping experiences. Associates assist with merchandising and customer service.
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Walgreens
Average Salary: $33,167
Walgreens hires Customer Service Associates to support customers with their health and wellness needs. Stores are widespread across the U.S., giving associates exposure to a wide range of products and services. Associates help customers find the right medications and health products.
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Bodyscapes Fitness
Average Salary: $30,000
Bodyscapes Fitness offers Customer Service Associate roles focused on fitness and wellness. Associates help clients achieve their health goals. The fitness centers are located in various locations, providing opportunities to connect with different communities.
What are the best paying Customer Service Associate related jobs in Cambridge, MA?

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Customer Engagement Manager
Average Salary: $147,911
This role involves creating and executing strategies to engage customers. Companies in Cambridge, MA, such as tech firms, focus on building strong relationships with clients. It often includes working with marketing and product teams.
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Technical Account Manager
Average Salary: $141,450
In this role, one manages relationships with key clients. Companies in Cambridge, MA, like software firms, require a mix of technical knowledge and customer service skills. It often involves troubleshooting and providing technical support.
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Grocery Clerk
Average Salary: $129,506
This position involves serving customers in a grocery store. Retail stores in Cambridge, MA, such as local supermarkets, need clerks to ensure a smooth shopping experience. Tasks include stocking shelves and operating cash registers.
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Account Manager
Average Salary: $124,476
Account managers work with clients to understand their needs and provide tailored solutions. Companies in Cambridge, MA, including advertising and consulting firms, seek professionals who can build and maintain client relationships.
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Customer Success Manager
Average Salary: $92,108
This role focuses on ensuring customers derive maximum value from products or services. Companies in Cambridge, MA, especially tech firms, aim to boost customer satisfaction and retention. It involves regular communication and support.
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Community Manager
Average Salary: $82,892
Community managers foster positive interactions among members. Companies in Cambridge, MA, particularly in tech and social media, look for individuals who can engage and grow online communities.
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Field Service Technician
Average Salary: $67,833
Field service technicians provide on-site support and maintenance. Companies in Cambridge, MA, such as utility and tech firms, need professionals who can address customer issues effectively.
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Retail Sales Associate
Average Salary: $39,172
This role involves assisting customers and selling products. Retail stores in Cambridge, MA, including fashion and electronics shops, need associates who can provide excellent customer service and drive sales.
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Cashier
Average Salary: $37,987
Cashiers handle transactions and provide customer service. Grocery stores and retail shops in Cambridge, MA, rely on cashiers to ensure accurate and efficient checkout processes.
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