Customer Service Associate Salaries & Top Paying Companies in Cambridge, MA

Position

City

Salary

How much does a Customer Service Associate make in Cambridge, MA?

The average salary for a Customer Service Associate is $39,226 per year in Cambridge, MA.

Graph depicting the yearly salary distribution for Customer Service Associate jobs in Cambridge, MA, showing an average salary of $39,226 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Associate jobs in Cambridge, MA, showing an average salary of $3,269 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Associate jobs in Cambridge, MA, showing an average salary of $754 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Associate jobs in Cambridge, MA, showing an average salary of $19 with varying distribution percentages across salary ranges.

A Customer Service Associate in Cambridge, MA, can expect an average yearly salary of around $39,226. This figure provides a clear picture of what individuals in this role can earn on average. The salary can vary, with some associates earning less and some earning more depending on various factors like experience and the specific company.

To break it down further, here is how the salary distribution looks:

13.97% earn around $30,000 to $32,500 per year.
44.71% earn between $32,500 and $35,000 per year.
Smaller percentages earn between $35,000 and $57,500 per year, with specific amounts ranging from $35,000 to $55,000.

Understanding this distribution can help job seekers set realistic salary expectations and make informed decisions about their career path.

What are the highest paying cities for a Customer Service Associate near Cambridge, MA?

Job seekers interested in Customer Service Associate roles near Cambridge, MA, will find Brighton, MA, offering the highest average salary at $43,800. Boston, MA, follows closely behind with an average salary of $42,787. These cities provide competitive pay for customer service positions, making them attractive locations for professionals in this field.

Graph displaying highest paying cities salaries for Customer Service Associate jobs near Cambridge, MA, highlighting Brighton, MA with the highest at $43,800 and Chelsea, MA with the lowest at $34,280.

Brighton, MA
Average Salary: $43,800
Working in customer service in Brighton offers a vibrant community feel with diverse opportunities. Many local businesses value friendly, skilled associates. Nearby tech firms also provide great experience in customer interaction.
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Boston, MA
Average Salary: $42,787
Boston presents numerous job opportunities for customer service roles, with prominent companies across various industries. Associates here enjoy dynamic environments and chances for career growth. The city's rich culture enhances workplace experience.
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Medford, MA
Average Salary: $36,829
Medford offers a mix of local businesses and larger companies needing skilled customer service representatives. Associates here often find roles that offer good community engagement. The area is known for its welcoming atmosphere.
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Newton, MA
Average Salary: $36,747
Newton boasts a professional environment with many well-established companies seeking customer service talent. Associates gain experience in a setting that values detail and customer satisfaction. The area offers a good work-life balance.
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Brookline, MA
Average Salary: $36,312
Brookline is home to a variety of businesses, from local shops to large corporations, all requiring dedicated customer service staff. The community here emphasizes quality customer interactions, offering associates the chance to excel.
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Malden, MA
Average Salary: $35,100
Malden provides diverse customer service opportunities with a mix of small businesses and larger enterprises. Associates benefit from a supportive community and various career development options. The city's rich history adds to its charm.
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Somerville, MA
Average Salary: $35,032
Somerville offers a vibrant job market for customer service professionals, with many innovative companies needing skilled associates. The city's diverse culture enriches the workplace experience, making it an exciting place to work.
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South Boston, MA
Average Salary: $34,904
South Boston has a thriving job market for customer service roles, with many businesses valuing friendly and knowledgeable associates. The area's strong community ties create a supportive work environment. Opportunities for growth and development are plentiful.
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Waltham, MA
Average Salary: $34,795
Waltham is known for its educational institutions and companies that seek reliable customer service staff. Associates here often work in a fast-paced environment, gaining valuable experience. The city offers a mix of professional and community opportunities.
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Chelsea, MA
Average Salary: $34,280
Chelsea provides numerous customer service positions with local businesses and larger companies. Associates here enjoy a tight-knit community feel and diverse work experiences. The area's growth offers many chances for career advancement.
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What are the best paying companies for a Customer Service Associate in Cambridge, MA?

Job seekers looking to work in customer service in Cambridge, MA, should consider Whole Foods Market. The company offers a strong average salary of $56,150. This role provides excellent benefits and room for growth. Iconic Management offers another competitive salary at $54,600 for customer service roles. This company also values its employees, offering a supportive work environment.

Graph displaying best paying company salaries for Customer Service Associate jobs in Cambridge, MA, highlighting Whole Foods Market with the highest at $56,150 and Bodyscapes Fitness with the lowest at $30,000.

Whole Foods Market
Average Salary: $56,150
At Whole Foods Market, Customer Service Associates are key to providing an exceptional shopping experience. They handle customer inquiries, assist with purchases, and ensure products meet quality standards. Whole Foods operates multiple stores in Cambridge, making it a top choice for those seeking rewarding work.
Iconic Management
Average Salary: $54,600
Iconic Management is known for its professional customer service. Associates work in high-traffic environments, ensuring smooth operations and customer satisfaction. The company has several locations in Cambridge, offering diverse opportunities.
TJ Maxx & HomeGoods
Average Salary: $33,320
TJ Maxx & HomeGoods provides a dynamic work environment. Customer Service Associates help customers find the best deals and guide them through the store. Both brands have locations in Cambridge, offering a chance to work in a lively setting.
Walgreens
Average Salary: $33,167
At Walgreens, Customer Service Associates play a crucial role in customer care and store operations. They assist with prescriptions, manage inventory, and ensure the store runs smoothly. With several locations in Cambridge, there are many opportunities to gain valuable experience.
Bodyscapes Fitness
Average Salary: $30,000
Bodyscapes Fitness offers a unique work environment where Customer Service Associates engage with fitness enthusiasts. They provide support, help with memberships, and ensure a welcoming atmosphere. Located in Cambridge, it’s an ideal spot for those passionate about health and wellness.

What are the best paying Customer Service Associate related jobs in Cambridge, MA?

Customer Service Associate roles in Cambridge, MA, offer many paths to rewarding careers. Among the best-paying jobs include Customer Engagement Manager and Technical Account Manager. These roles provide high salaries and valuable experience in customer relations. A Customer Engagement Manager, for example, connects with clients to build strong relationships. Technical Account Managers handle technical support and sales, ensuring clients have what they need. These jobs combine customer service with strategic planning, offering both job satisfaction and financial benefits.

Graph displaying best paying related job salaries for Customer Service Associate jobs near Cambridge, MA, highlighting Customer Engagement Manager with the highest at $142,221 and Retail Sales Associate with the lowest at $37,250.

Customer Engagement Manager
Average Salary: $142,221
Works with clients to enhance interactions and satisfaction. Common employers include tech firms and consulting agencies in the area. Focus on building long-term relationships.
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Technical Account Manager
Average Salary: $141,450
Supports clients with technical issues and solutions. Companies like software firms and IT services in Cambridge often hire for this role. Involves regular communication and problem-solving.
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Grocery Clerk
Average Salary: $129,506
Helps customers find and purchase products. Works in supermarkets and grocery stores, such as local chains. Involves inventory management and customer assistance.
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Account Manager
Average Salary: $125,516
Manages client accounts and drives sales growth. Banks and financial services firms in the city often seek these professionals. Requires strong communication and organizational skills.
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Customer Success Manager
Average Salary: $91,742
Ensures clients achieve desired outcomes with a product or service. Firms like tech startups and SaaS companies in the region hire for this role. Focus on customer satisfaction and retention.
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Community Manager
Average Salary: $82,892
Engages with online and offline communities to foster brand loyalty. Companies with strong online presence, such as tech firms, hire for these roles. Involves content creation and community engagement.
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Field Service Technician
Average Salary: $67,833
Provides on-site technical support and maintenance. Businesses like tech companies and service providers often employ these professionals. Requires travel and troubleshooting skills.
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Cashier
Average Salary: $37,701
Handles transactions and customer inquiries at the point of sale. Works in retail stores, such as grocery stores and department stores in the area. Involves cash handling and customer service.
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Retail Sales Associate
Average Salary: $37,250
Assists customers in finding and purchasing products. Common employers include fashion and electronics stores. Involves product knowledge and sales techniques.
Find Retail Sales Associate jobs in Cambridge, MA

Customer Service Associate Salary in Cambridge, MA

How much does a Customer Service Associate make in Cambridge, MA?

What are the highest paying cities for a Customer Service Associate near Cambridge, MA?

What are the best paying companies for a Customer Service Associate in Cambridge, MA?

Currently 4,644 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

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