Customer Service Associate Salary in Durham, NC

In Durham, NC, a Customer Service Associate can expect to earn a competitive salary. The average salary for this role is around $31,271 per year. This figure can vary based on several factors, including experience, skills, and the specific employer. Many associates start with a salary on the lower end of the scale, but with time and experience, they can see their salary increase.

Several factors can influence the salary of a Customer Service Associate in Durham. These include the size of the company, the industry, and the associate's level of education and certifications. Companies in larger industries or those with more resources may offer higher salaries. Additionally, those with additional training or certifications in customer service or related fields may see higher pay. Job seekers should consider these factors when looking for opportunities to maximize their earnings.

1. Garner, NC
   Average Salary: $33,651
   In Garner, NC, you can find fulfilling work as a customer service professional. The area is home to many businesses that value excellent customer interactions. Companies like SAS and WakeMed offer great opportunities.
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2. Mooresville, NC
   Average Salary: $33,400
   Mooresville, NC, provides a vibrant environment for those in customer service. The city's growing economy means many companies need skilled support staff. Working for firms like Bank of America and Volvo Car USA can be rewarding.
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3. Greensboro, NC
   Average Salary: $33,169
   Greensboro, NC, offers a dynamic setting for customer service roles. The city's diverse industries, including healthcare and manufacturing, create many job opportunities. Companies like Cone Health and Volvo Cars offer excellent career growth.
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4. Knightdale, NC
   Average Salary: $32,566
   Knightdale, NC, is a great place to work in customer service. The city is known for its friendly atmosphere and strong community support. Working for companies like IBM and Fidelity Investments can be very fulfilling.
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5. Cary, NC
   Average Salary: $32,056
   Cary, NC, provides a thriving environment for customer service professionals. The city's tech-driven economy offers many opportunities. Companies like SAS and Cisco Systems value excellent customer service skills.
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6. Raleigh, NC
   Average Salary: $32,034
   Raleigh, NC, is an excellent city for customer service jobs. The capital city has a diverse job market with many opportunities. Working for companies like Red Hat and Epic Systems can be very rewarding.
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7. Hickory, NC
   Average Salary: $31,953
   Hickory, NC, offers a supportive environment for customer service roles. The city's strong manufacturing sector provides many job opportunities. Companies like Catawba County Public Health and Lowe's offer excellent career paths.
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8. Wilmington, NC
   Average Salary: $31,602
   Wilmington, NC, provides a vibrant setting for customer service professionals. The city's growing economy and coastal location create many job opportunities. Working for companies like Novant Health and Port City Daily can be very fulfilling.
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9. Jacksonville, NC
   Average Salary: $31,586
   Jacksonville, NC, offers a dynamic environment for customer service roles. The city's military presence and growing economy create many job opportunities. Working for companies like Onslow County Government and Camp Lejeune can be very rewarding.
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10. Apex, NC
    Average Salary: $31,170
    Apex, NC, provides a thriving environment for customer service jobs. The city's growing tech sector offers many opportunities. Working for companies like Cisco Systems and IBM can be very fulfilling.
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1. Fidelity Investments
   Average Salary: $44,800
   Fidelity Investments offers rewarding Customer Service Associate jobs in Durham, NC. The company operates in various locations, providing financial services. Employees enjoy a supportive work environment and opportunities for growth.
   




2. MasterBrand Cabinets
   Average Salary: $33,679
   MasterBrand Cabinets provides excellent Customer Service Associate positions in Durham, NC. This company specializes in kitchen and bath cabinetry. It offers a dynamic work setting and a chance to work with skilled professionals.
   




3. Walgreens
   Average Salary: $32,773
   Walgreens has competitive Customer Service Associate roles in Durham, NC. As a leading pharmacy chain, it operates nationwide. Employees benefit from a stable work environment and the chance to serve the community.
   




4. HomeGoods
   Average Salary: $28,667
   HomeGoods offers Customer Service Associate jobs in Durham, NC. This store focuses on home decor and furniture. It provides a vibrant workplace with opportunities to enhance customer satisfaction.
   




5. UPS
   Average Salary: $28,000
   UPS provides Customer Service Associate positions in Durham, NC. As a global leader in logistics, it operates in many locations. Employees enjoy a fast-paced environment and the chance to be part of a large network.
   




6. Zips Car Wash
   Average Salary: $26,714
   Zips Car Wash offers Customer Service Associate jobs in Durham, NC. This company specializes in car washes and detailing. It provides a friendly work environment and the opportunity to interact with customers.
   




7. Massage Envy
   Average Salary: $25,167
   Massage Envy has Customer Service Associate roles in Durham, NC. This company focuses on massage therapy services. It offers a relaxing work environment and the chance to help clients feel better.
   




8. Old Navy
   Average Salary: $24,400
   Old Navy provides Customer Service Associate jobs in Durham, NC. As a popular clothing retailer, it operates in many locations. Employees enjoy a fun work environment and the opportunity to assist customers in finding the perfect style.
   

1. Customer Engagement Manager
   Average Salary: $173,893
   This role focuses on building strong relationships with customers. Managers work to understand customer needs and improve satisfaction. They often collaborate with teams to enhance customer experience.
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2. Customer Success Manager
   Average Salary: $120,518
   Customer Success Managers help clients achieve their goals. They provide support and resources to ensure customers get the most from a product or service. This role is crucial for maintaining long-term customer relationships.
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3. Technical Account Manager
   Average Salary: $108,762
   Technical Account Managers bridge the gap between technical teams and clients. They ensure customers understand and effectively use technical products. This role requires strong communication and technical skills.
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4. Account Manager
   Average Salary: $81,387
   Account Managers oversee client accounts and ensure customer satisfaction. They work closely with clients to understand their needs and provide tailored solutions. This role is key for maintaining strong business relationships.
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5. Community Manager
   Average Salary: $65,421
   Community Managers foster online and offline communities. They engage with members, address concerns, and create content. This role is vital for building a loyal customer base and enhancing brand presence.
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6. Retail Sales Associate
   Average Salary: $58,984
   Retail Sales Associates assist customers in finding products. They provide product information and handle transactions. This role requires excellent customer service skills and a friendly demeanor.
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7. Field Service Technician
   Average Salary: $51,492
   Field Service Technicians provide on-site technical support. They repair and maintain equipment. This role requires strong problem-solving skills and technical expertise.
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8. Grocery Clerk
   Average Salary: $33,950
   Grocery Clerks help customers find products in the store. They stock shelves and assist with transactions. This role requires attention to detail and a helpful attitude.
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9. Cashier
   Average Salary: $29,260
   Cashiers handle transactions and provide customer service. They operate cash registers and assist with bagging items. This role requires accuracy and a friendly demeanor.
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10. Sales Clerk
    Average Salary: $27,338
    Sales Clerks assist customers in finding products. They provide product information and handle transactions. This role requires strong communication skills and a customer-focused approach.
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