Customer Service Associate Salaries & Top Paying Companies in Norfolk, VA

Position

City

Salary

How much does a Customer Service Associate make in Norfolk, VA?

The average salary for a Customer Service Associate is $33,018 per year in Norfolk, VA.

Graph depicting the yearly salary distribution for Customer Service Associate jobs in Norfolk, VA, showing an average salary of $33,018 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Associate jobs in Norfolk, VA, showing an average salary of $2,752 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Associate jobs in Norfolk, VA, showing an average salary of $635 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Associate jobs in Norfolk, VA, showing an average salary of $16 with varying distribution percentages across salary ranges.

In Norfolk, VA, a Customer Service Associate can expect to earn an average yearly salary of around $33,018. This figure serves as a general guideline for job seekers considering this career path in the area. The salary range can vary, with some associates earning as low as $27,000 and others reaching up to $40,300 annually. Such variance often depends on experience, skills, and the specific employer.

For those interested in this field, it is useful to note the distribution of salaries. More than half of the Customer Service Associates earn between $30,627 and $35,464 per year. This suggests that with a few years of experience, one can anticipate earning closer to the higher end of the spectrum. Additionally, those with specialized skills or certifications might find themselves earning on the higher side of the average.

What are the highest paying cities for a Customer Service Associate near Norfolk, VA?

Petersburg, VA, offers top pay for customer service associates near Norfolk. An average salary of $33,804 makes it a prime location for those seeking better earnings. Nearby cities like Portsmouth and Richmond also provide competitive wages for this role. Finding a job with better pay just a short drive from Norfolk is easy. Richmond, VA, has an average salary of $33,608, while Hampton, VA, is close behind at $33,641. These cities combine a great salary with a high quality of life.

Graph displaying highest paying cities salaries for Customer Service Associate jobs near Norfolk, VA, highlighting Petersburg, VA with the highest at $33,804 and Charlottesville, VA with the lowest at $32,594.

Petersburg, VA
Average Salary: $33,804
In Petersburg, VA, working as a customer service associate offers a welcoming community feel. Many local businesses depend on great customer service, making this role both rewarding and impactful. Companies like local retail stores and service firms value friendly and knowledgeable staff.
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Portsmouth, VA
Average Salary: $33,769
Portsmouth, VA, has a vibrant economy with diverse industries. Customer service roles here require strong communication skills and a friendly demeanor. Prominent companies such as national retailers and local service providers offer excellent career growth opportunities for customer service associates.
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Hampton, VA
Average Salary: $33,641
Hampton, VA, is a growing city with a strong military presence. Customer service associates here play a vital role in serving both residents and military personnel. Local businesses and organizations value dedicated and patient professionals in this field.
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Richmond, VA
Average Salary: $33,608
Richmond, VA, offers a dynamic work environment for customer service associates. The city's diverse economy includes retail, hospitality, and tech companies. Working here means being part of a fast-paced setting that values excellent customer interactions and problem-solving skills.
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Suffolk, VA
Average Salary: $33,435
In Suffolk, VA, customer service associates enjoy a close-knit community atmosphere. The city has a mix of small businesses and larger firms, offering various opportunities. Attention to detail and strong interpersonal skills are key for success in this role.
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Virginia Beach, VA
Average Salary: $33,212
Virginia Beach, VA, is a popular tourist destination and a bustling city. Customer service associates here cater to a diverse clientele. Whether working for hotels, restaurants, or retail stores, this role requires a friendly and adaptable approach to meet the needs of visitors and residents alike.
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Mechanicsville, VA
Average Salary: $32,998
Mechanicsville, VA, offers a friendly and professional environment for customer service associates. The city has a mix of local businesses and larger companies. Working here means being part of a community that values courteous and efficient service.
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Chesapeake, VA
Average Salary: $32,945
Chesapeake, VA, provides a vibrant setting for customer service associates. The city's economy includes retail, healthcare, and hospitality sectors. This role requires good communication skills and a positive attitude to serve a diverse population effectively.
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Raleigh, NC
Average Salary: $32,815
Raleigh, NC, is known for its thriving tech scene and vibrant culture. Customer service associates here work with a variety of companies, from tech startups to established firms. This role demands strong problem-solving skills and a customer-focused approach.
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Charlottesville, VA
Average Salary: $32,594
Charlottesville, VA, offers a unique blend of academic and commercial opportunities for customer service associates. Working here means interacting with students, tourists, and locals. The role requires adaptability and a warm, welcoming demeanor to meet the needs of a diverse community.
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What are the best paying companies for a Customer Service Associate in Norfolk, VA?

Looking for top-paying jobs in customer service in Norfolk, VA? ADP offers the highest average salary of $39,333 for Customer Service Associates. Other great options include PRA Group and Wawa, which offer competitive pay of $36,000 and $33,750 respectively. Walgreens, HERTZ, and UPS also provide good salaries for this role.

Graph displaying best paying company salaries for Customer Service Associate jobs in Norfolk, VA, highlighting ADP with the highest at $39,333 and UPS with the lowest at $26,900.

ADP
Average Salary: $39,333
ADP offers rewarding career opportunities for Customer Service Associates in Norfolk, VA. They provide top-notch training and support, focusing on employee growth. ADP operates worldwide, serving a variety of industries with their human resource solutions.
PRA Group
Average Salary: $36,000
PRA Group is another great employer in Norfolk, VA. They offer competitive pay and benefits for their Customer Service Associates. PRA Group is a financial services company with a strong commitment to customer service excellence.
Wawa
Average Salary: $33,750
At Wawa, Customer Service Associates can expect a friendly work environment and good pay. Wawa is a popular convenience store chain operating mainly in the Mid-Atlantic and Florida regions. They value their employees and provide opportunities for advancement.
Walgreens
Average Salary: $33,130
Walgreens offers solid compensation for Customer Service Associates in Norfolk, VA. They are one of the largest pharmacy retailers in the country, providing many opportunities for career development. Their focus is on customer care and health services.
HERTZ
Average Salary: $32,000
HERTZ provides competitive salaries for Customer Service Associates in Norfolk, VA. They are a well-known car rental company with locations worldwide. HERTZ values customer service and offers a dynamic work environment.
UPS
Average Salary: $26,900
UPS offers a fair wage for Customer Service Associates in Norfolk, VA. They are a global leader in logistics and package delivery. UPS provides various job opportunities with a strong focus on teamwork and customer satisfaction.

What are the best paying Customer Service Associate related jobs in Norfolk, VA?

For those in Norfolk, VA, who are seeking the best paying roles in customer service, roles like Customer Success Manager and Technical Account Manager stand out. These positions offer above-average salaries and focus on ensuring customer satisfaction and business growth. Another promising option is the Account Manager, which combines client relations with sales strategies.

Graph displaying best paying related job salaries for Customer Service Associate jobs near Norfolk, VA, highlighting Customer Success Manager with the highest at $164,500 and Cashier with the lowest at $30,512.

Customer Success Manager
Average Salary: $164,500
This role focuses on ensuring client satisfaction and retention. It involves regular communication with clients and problem-solving. Companies in Norfolk, VA, like ServiceNow and VMware, offer this career path.
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Technical Account Manager
Average Salary: $97,030
Technical account managers provide expert technical support to clients. They act as a bridge between technical teams and clients. In Norfolk, VA, roles are available with firms like Dell Technologies and Northrop Grumman.
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Account Manager
Average Salary: $74,412
Account managers cultivate and maintain client relationships. They handle client needs and ensure satisfaction. Opportunities exist with local companies like Verizon and The Weather Company.
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Community Manager
Average Salary: $59,535
Community managers oversee online communities and engage with members. They play a key role in brand representation and member retention. Roles are available with companies like Airbnb and LinkedIn in Norfolk, VA.
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Customer Engagement Manager
Average Salary: $56,400
Customer engagement managers develop strategies to boost customer interaction. They aim to improve loyalty and satisfaction. This position is available with companies like Capital One and T-Mobile in Norfolk, VA.
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Field Service Technician
Average Salary: $51,808
Field service technicians provide on-site technical support and maintenance. They play a crucial role in resolving client issues. Local opportunities are available with companies like AT&T and Comcast.
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Grocery Clerk
Average Salary: $50,374
Grocery clerks stock shelves and assist customers. They ensure a smooth shopping experience. This entry-level position is available at local grocery stores like Food Lion and Harris Teeter.
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Retail Sales Associate
Average Salary: $49,519
Retail sales associates help customers find products and complete purchases. They provide excellent customer service. Positions are available at stores like Target and Walmart in Norfolk, VA.
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Sales Clerk
Average Salary: $31,719
Sales clerks assist customers and handle transactions. They work in various retail settings. Opportunities exist at stores like Best Buy and Lowe’s in Norfolk, VA.
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Cashier
Average Salary: $30,512
Cashiers process customer transactions at checkout. They ensure accuracy and provide good customer service. This role is available at supermarkets like Kroger and Publix.
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Customer Service Associate Salary in Norfolk, VA

How much does a Customer Service Associate make in Norfolk, VA?

What are the highest paying cities for a Customer Service Associate near Norfolk, VA?

What are the best paying companies for a Customer Service Associate in Norfolk, VA?

Currently 6,258 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

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