Customer Service Associate Salary in Pittsburgh, PA

A Customer Service Associate in Pittsburgh, PA, can expect to earn a competitive salary. The average annual salary for this role is around $34,025. This figure can vary based on experience, skills, and the specific employer. Entry-level positions may start at around $26,000, while more experienced associates can earn up to $59,500 annually.

Several factors influence the salary of a Customer Service Associate in Pittsburgh. These include the size of the company, the industry, and the specific responsibilities of the role. Companies with larger budgets often offer higher salaries. Additionally, those with specialized skills, such as proficiency in customer relationship management (CRM) software, may command higher pay. Experience also plays a crucial role, with more seasoned professionals earning more than those just starting out.

1. Detroit, MI
   Average Salary: $36,489
   Detroit offers a vibrant job market for those in customer service. With major companies like General Motors and Quicken Loans, there are many opportunities to grow. The city's diverse culture adds a unique touch to customer interactions.
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2. Indianapolis, IN
   Average Salary: $36,024
   Indianapolis is a great place for customer service roles. The city is home to companies like Eli Lilly and Salesforce. The welcoming atmosphere makes it easy to connect with customers and build lasting relationships.
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3. Buffalo, NY
   Average Salary: $35,300
   Buffalo provides a supportive environment for customer service professionals. Companies like HSBC and Tops Markets offer solid career opportunities. The city's rich history and community spirit enhance the work experience.
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4. Columbus, OH
   Average Salary: $35,198
   Columbus is a thriving hub for customer service jobs. With organizations like Nationwide and Huntington Bank, there are many paths to advance. The city's friendly vibe makes it enjoyable to assist customers daily.
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5. Dayton, OH
   Average Salary: $34,691
   Dayton offers a dynamic job market for customer service roles. Companies like Boeing and Wright-Patterson Air Force Base provide diverse opportunities. The city's strong sense of community enriches the customer service experience.
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6. Cincinnati, OH
   Average Salary: $34,620
   Cincinnati is a great city for customer service careers. With major employers like Procter & Gamble and Kroger, there are many avenues to grow. The city's blend of urban and suburban living adds variety to the work environment.
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7. Cleveland, OH
   Average Salary: $34,455
   Cleveland provides a vibrant setting for customer service jobs. Companies like Sherwin-Williams and KeyCorp offer excellent opportunities. The city's cultural attractions and sports teams create a lively backdrop for work.
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8. Lakewood, OH
   Average Salary: $34,271
   Lakewood offers a welcoming environment for customer service professionals. With local businesses and national companies like Sherwin-Williams, there are many career options. The community's friendly nature makes customer interactions enjoyable.
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9. Youngstown, OH
   Average Salary: $33,585
   Youngstown provides a supportive atmosphere for customer service roles. With companies like Youngstown Business Incubator and local retail, there are many opportunities to grow. The city's resilience and community spirit enhance the work experience.
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10. Toledo, OH
    Average Salary: $33,333
    Toledo offers a stable job market for customer service positions. With employers like Owens-Illinois and ProMedica, there are many paths to advance. The city's blend of industry and culture creates a unique work environment.
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1. IKEA
   Average Salary: $40,816
   IKEA offers rewarding Customer Service Associate jobs in Pittsburgh, PA. Employees assist customers in finding furniture and home goods. IKEA operates one location in Monroeville, PA.
   




2. HERTZ
   Average Salary: $33,500
   HERTZ provides Customer Service Associate roles in Pittsburgh, PA. Employees help customers with car rentals and provide support. HERTZ has multiple locations in Pittsburgh, including the airport.
   




3. Walgreens
   Average Salary: $32,784
   Walgreens offers Customer Service Associate positions in Pittsburgh, PA. Employees assist customers with pharmacy needs and health products. Walgreens has many locations throughout the city.
   




4. Ibex
   Average Salary: $32,000
   Ibex provides Customer Service Associate jobs in Pittsburgh, PA. Employees help customers with travel planning and booking. Ibex operates in downtown Pittsburgh.
   




5. Raising Cane's
   Average Salary: $31,500
   Raising Cane's offers Customer Service Associate roles in Pittsburgh, PA. Employees serve customers with fast food and chicken tenders. Raising Cane's has several locations in the city.
   




6. Value City Furniture
   Average Salary: $30,077
   Value City Furniture provides Customer Service Associate jobs in Pittsburgh, PA. Employees assist customers with furniture shopping. Value City Furniture has one location in Monroeville, PA.
   




7. U Pull and Pay
   Average Salary: $29,167
   U Pull and Pay offers Customer Service Associate positions in Pittsburgh, PA. Employees help customers with auto parts and vehicle towing. U Pull and Pay has multiple locations in the area.
   




8. Carnegie Library of Pittsburgh
   Average Salary: $28,875
   Carnegie Library of Pittsburgh provides Customer Service Associate roles in Pittsburgh, PA. Employees assist patrons with library services and resources. The library has several branches throughout the city.
   




9. Massage Envy
   Average Salary: $28,781
   Massage Envy offers Customer Service Associate jobs in Pittsburgh, PA. Employees help clients with massage therapy services. Massage Envy has multiple locations in Pittsburgh.
   

1. Customer Success Manager
   Average Salary: $107,734
   This role focuses on ensuring clients get the most from a company's products. It involves regular communication and support. Companies like Amazon Web Services and IBM in Pittsburgh offer these positions.
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2. Technical Account Manager
   Average Salary: $84,837
   This position requires a mix of technical skills and customer service. It involves managing client accounts and solving technical issues. Firms such as Cisco and Accenture in Pittsburgh hire for these roles.
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3. Account Manager
   Average Salary: $81,081
   Account managers build and maintain relationships with clients. They work to understand client needs and provide solutions. Companies like Deloitte and PwC in Pittsburgh offer these opportunities.
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4. Customer Engagement Manager
   Average Salary: $75,648
   This role involves creating strategies to keep customers engaged. It requires strong communication and analytical skills. Firms such as Google and Facebook in Pittsburgh look for these professionals.
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5. Cash Accountant
   Average Salary: $72,777
   Cash accountants manage a company's cash flow. They ensure accurate financial records and reporting. Companies like PNC Bank and UPMC in Pittsburgh offer these positions.
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6. Community Manager
   Average Salary: $64,700
   Community managers build and nurture online communities. They engage with users and manage content. Companies like LinkedIn and Reddit in Pittsburgh hire for these roles.
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7. Field Service Technician
   Average Salary: $61,575
   Field service technicians provide on-site support and maintenance. They work directly with customers to resolve issues. Companies like Comcast and Verizon in Pittsburgh offer these jobs.
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8. Retail Sales Associate
   Average Salary: $57,938
   Retail sales associates help customers find products and complete purchases. They provide excellent customer service and handle transactions. Stores like Macy's and Walmart in Pittsburgh hire for these roles.
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