How much does a Customer Service Representative make in Baltimore, MD?
In Baltimore, MD, a Customer Service Representative can expect to earn a competitive salary. The average yearly salary for this role is around $38,730. This figure provides a good benchmark for job seekers considering this career path. The salary range varies, with some representatives earning as low as $29,500 and others reaching up to $60,000 annually. This range reflects the different levels of experience and skill sets within the field.
The salary distribution shows that the majority of Customer Service Representatives earn between $32,273 and $43,364 per year. This middle range includes 50% of the workforce. A smaller percentage of representatives earn at the higher end of the scale, while a few earn at the lower end. This distribution highlights the potential for growth and advancement in the role. Job seekers can aim for higher salaries by gaining experience, additional certifications, and improving their skills.
What are the highest paying cities for a Customer Service Representative near Baltimore, MD?

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Bowie, MD
Average Salary: $49,368
In Bowie, customer service roles often involve supporting local businesses and larger companies. With a mix of retail and corporate environments, professionals can expect a dynamic work setting. Notable employers include regional retail chains and healthcare providers.
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Pikesville, MD
Average Salary: $48,093
Pikesville offers customer service positions with a focus on community engagement. Many jobs here are with healthcare and educational institutions. The area provides a supportive environment for career growth and development.
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Washington, DC
Average Salary: $46,545
Working in Washington, DC, means being part of a bustling hub of government and corporate entities. Customer service roles here often involve high-volume interactions. Major employers include government agencies and international corporations.
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Towson, MD
Average Salary: $46,331
Towson provides a mix of customer service opportunities in both educational and retail sectors. The area is known for its vibrant community and supportive work environment. Towson University and local retail businesses are key employers.
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Silver Spring, MD
Average Salary: $44,617
In Silver Spring, customer service roles are diverse, with opportunities in retail, healthcare, and entertainment. The area is known for its cultural attractions and family-friendly atmosphere. Major employers include media companies and healthcare providers.
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Catonsville, MD
Average Salary: $43,343
Catonsville offers customer service jobs with a focus on community and education. The area is home to several universities and healthcare facilities. Professionals here enjoy a mix of corporate and community-oriented work environments.
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Landover, MD
Average Salary: $42,469
Landover provides customer service positions in a variety of sectors, including retail and entertainment. The area is known for its sports venues and family-friendly attractions. Major employers include sports organizations and retail chains.
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Columbia, MD
Average Salary: $41,595
Columbia offers a range of customer service roles in a modern, suburban setting. The area is known for its business parks and technology companies. Professionals here often work with corporate clients and enjoy a dynamic work environment.
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Annapolis, MD
Average Salary: $40,944
In Annapolis, customer service roles often involve working with government and educational institutions. The city is known for its historic charm and maritime culture. Key employers include government agencies and educational institutions.
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Ellicott City, MD
Average Salary: $40,650
Ellicott City provides customer service opportunities in a historic and picturesque setting. The area is known for its charming downtown and proximity to nature. Professionals here often work with local businesses and enjoy a close-knit community.
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What are the best paying companies for a Customer Service Representative in Baltimore, MD?

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JOHNSON & TOWERS
Average Salary: $58,300
JOHNSON & TOWERS offers a dynamic environment for Customer Service Representatives. They focus on providing excellent service to clients in Baltimore, MD. Their team works closely to ensure customer satisfaction and loyalty.
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Graybar
Average Salary: $50,667
Graybar is a leading provider of electrical, communications, and industrial products. They offer rewarding Customer Service Representative roles in Baltimore, MD. Employees enjoy a supportive team and opportunities for growth.
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Daz & Company
Average Salary: $48,069
Daz & Company provides top-notch customer service in Baltimore, MD. They value their Customer Service Representatives, offering a collaborative work environment and competitive benefits.
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State of Maryland
Average Salary: $47,987
The State of Maryland offers stable Customer Service Representative positions in Baltimore, MD. They focus on public service and customer support, providing a fulfilling career path.
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XPO
Average Salary: $45,690
XPO is a global logistics company with Customer Service Representative roles in Baltimore, MD. They offer a dynamic work environment and opportunities for professional development.
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Penske Truck Leasing
Average Salary: $45,442
Penske Truck Leasing provides excellent Customer Service Representative positions in Baltimore, MD. They focus on customer satisfaction and offer a supportive team environment.
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Reladyne
Average Salary: $45,000
Reladyne offers rewarding Customer Service Representative roles in Baltimore, MD. They focus on providing excellent service and support to their clients, creating a positive work environment.
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Up To Date Laundry, Inc.
Average Salary: $45,000
Up To Date Laundry, Inc. provides Customer Service Representative positions in Baltimore, MD. They focus on customer satisfaction and offer a friendly work environment.
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FVCbank
Average Salary: $43,750
FVCbank offers Customer Service Representative roles in Baltimore, MD. They focus on providing excellent banking services and customer support, creating a stable career path.
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Fishman Flooring Solutions
Average Salary: $43,225
Fishman Flooring Solutions offers Customer Service Representative positions in Baltimore, MD. They focus on providing high-quality flooring services and customer support, creating a rewarding career path.
What are the best paying Customer Service Representative related jobs in Baltimore, MD?

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Customer Success Manager
Average Salary: $140,816
This role focuses on ensuring clients achieve their goals. Managers work closely with clients to understand their needs. They provide solutions and support to improve client satisfaction.
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Account Manager
Average Salary: $119,948
Account managers build and maintain relationships with clients. They help clients understand products and services. They work to meet client needs and goals.
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Retail Sales Associate
Average Salary: $118,737
Sales associates help customers find products. They provide information and answer questions. They work to ensure a positive shopping experience.
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Radio Technician
Average Salary: $115,332
Radio technicians install and maintain radio equipment. They ensure systems work correctly. They troubleshoot and fix any issues that arise.
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Cable Technician
Average Salary: $96,058
Cable technicians install and repair cable systems. They ensure customers have reliable service. They work to fix any problems quickly.
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Communications Systems Technician
Average Salary: $95,751
These technicians install and maintain communication systems. They ensure systems work properly. They troubleshoot and fix any issues that come up.
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Telecommunications Technician
Average Salary: $94,544
Technicians in this role work with phone and internet systems. They install and maintain these systems. They ensure customers have reliable service.
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Co-Manager
Average Salary: $86,871
Co-managers assist in running a store or business. They help with customer service and sales. They work to ensure a positive experience for customers.
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Tower Technician
Average Salary: $84,571
Tower technicians work on communication towers. They install and maintain equipment. They ensure towers operate correctly.
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Sales Associate
Average Salary: $82,838
Sales associates help customers find products. They provide information and answer questions. They work to ensure a positive shopping experience.
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