Customer Service Representative Salary in Baltimore, MD

A Customer Service Representative in Baltimore, MD, earns a competitive salary. On average, these professionals make around $38,630 per year. This figure can vary based on experience, skills, and the specific company. Many entry-level positions start at about $28,350, while experienced representatives can earn up to $60,500 annually.

Several factors influence these salary ranges. For instance, those with additional certifications or specialized skills often earn more. Companies in certain industries, like healthcare or finance, may also offer higher wages. Experience plays a significant role, with more seasoned representatives commanding higher salaries. Job seekers should consider these factors when aiming for a higher earning potential in this role.

1. Pikesville, MD
   Average Salary: $52,706
   In Pikesville, working as a customer service rep offers a chance to interact with a diverse community. Many local businesses value excellent customer service, making it a rewarding role. With a median salary of $52,706, it provides a stable income.
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2. Bowie, MD
   Average Salary: $47,010
   Bowie presents a vibrant environment for those in customer service. The city's growing businesses often seek skilled representatives. With a median salary of $47,010, it offers a good balance of work and lifestyle.
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3. Washington, DC
   Average Salary: $45,140
   In Washington, DC, customer service roles are in high demand. The city's numerous federal agencies and businesses need dedicated reps. The median salary of $45,140 reflects the city's cost of living.
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4. Towson, MD
   Average Salary: $45,054
   Towson offers a mix of urban and suburban life for customer service reps. The city's educational institutions and local businesses create many opportunities. With a median salary of $45,054, it provides a solid foundation.
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5. Silver Spring, MD
   Average Salary: $43,552
   Silver Spring is a bustling area for customer service professionals. The city's diverse economy includes many companies that value strong customer interactions. The median salary of $43,552 is competitive.
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6. Catonsville, MD
   Average Salary: $42,737
   Catonsville, with its close-knit community, offers a welcoming environment for customer service reps. The city's local businesses often seek friendly and knowledgeable staff. The median salary of $42,737 is reasonable.
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7. Columbia, MD
   Average Salary: $42,241
   Columbia provides a modern setting for customer service roles. The city's large corporations and growing businesses need skilled reps. The median salary of $42,241 is attractive for many.
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8. Ellicott City, MD
   Average Salary: $41,459
   Ellicott City offers a charming backdrop for customer service work. The city's small businesses and local attractions create a unique work environment. The median salary of $41,459 is fair.
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9. Landover, MD
   Average Salary: $41,387
   Landover presents a dynamic environment for customer service reps. The city's diverse businesses and community events offer many opportunities. The median salary of $41,387 is decent.
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10. Annapolis, MD
    Average Salary: $39,796
    Annapolis provides a historic setting for customer service roles. The city's government institutions and local businesses value excellent service. The median salary of $39,796 is reasonable.
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1. JOHNSON & TOWERS
   Average Salary: $52,200
   JOHNSON & TOWERS offers rewarding Customer Service Representative jobs in Baltimore, MD. They focus on providing excellent service to their clients. The company operates in various locations, including Baltimore, to ensure top-notch customer support.
   

   
   

2. Graybar
   Average Salary: $50,667
   Graybar provides Customer Service Representative positions with a competitive salary in Baltimore, MD. They are dedicated to delivering quality service and support. Graybar operates in multiple locations, including Baltimore, to meet their clients' needs effectively.
   

   
   

3. State of Maryland
   Average Salary: $47,987
   The State of Maryland offers Customer Service Representative jobs with a solid salary in Baltimore, MD. They focus on providing reliable service to the public. The State of Maryland operates in various locations, including Baltimore, to ensure efficient service delivery.
   

   
   

4. Daz & Company
   Average Salary: $47,981
   Daz & Company provides Customer Service Representative positions with a good salary in Baltimore, MD. They are committed to excellent customer service. Daz & Company operates in multiple locations, including Baltimore, to support their clients effectively.
   

   
   

5. Penske Truck Leasing
   Average Salary: $45,442
   Penske Truck Leasing offers Customer Service Representative jobs with a competitive salary in Baltimore, MD. They focus on providing exceptional service to their clients. Penske Truck Leasing operates in various locations, including Baltimore, to ensure customer satisfaction.
   

   
   

6. Reladyne
   Average Salary: $45,000
   Reladyne provides Customer Service Representative positions with a solid salary in Baltimore, MD. They are dedicated to delivering quality service. Reladyne operates in multiple locations, including Baltimore, to meet their clients' needs effectively.
   

   
   

7. Up To Date Laundry, Inc.
   Average Salary: $45,000
   Up To Date Laundry, Inc. offers Customer Service Representative jobs with a good salary in Baltimore, MD. They focus on providing reliable service to their clients. The company operates in various locations, including Baltimore, to ensure customer satisfaction.
   

   
   

8. Fishman Flooring Solutions
   Average Salary: $43,225
   Fishman Flooring Solutions provides Customer Service Representative positions with a competitive salary in Baltimore, MD. They are committed to excellent customer service. The company operates in multiple locations, including Baltimore, to support their clients effectively.
   

   
   

9. The Chefs' Warehouse
   Average Salary: $41,000
   The Chefs' Warehouse offers Customer Service Representative jobs with a solid salary in Baltimore, MD. They focus on providing quality service to their clients. The company operates in various locations, including Baltimore, to ensure customer satisfaction.
   

   
   

10. Copart, Inc
    Average Salary: $40,060
    Copart, Inc. provides Customer Service Representative positions with a good salary in Baltimore, MD. They are dedicated to delivering excellent service. Copart, Inc. operates in multiple locations, including Baltimore, to meet their clients' needs effectively.
    

1. Customer Success Manager
   Average Salary: $103,275
   This role focuses on ensuring clients achieve their goals. Managers work closely with clients to understand their needs. They provide support and resources to help clients succeed. Companies like Microsoft and IBM in Baltimore offer these positions.
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2. Retail Sales Associate
   Average Salary: $85,696
   This position involves helping customers find products. Associates work in stores to assist customers. They provide information and handle transactions. Retailers like Walmart and Target in Baltimore hire for these roles.
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3. Account Manager
   Average Salary: $84,200
   Account managers build relationships with clients. They work to understand client needs and provide solutions. This role often involves coordinating with different teams. Companies like Accenture and Deloitte in Baltimore offer these positions.
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4. Radio Technician
   Average Salary: $83,404
   Radio technicians install and maintain communication systems. They work in various settings, including construction sites. This role requires technical skills and attention to detail. Firms like AT&T and Verizon in Baltimore hire for these positions.
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5. Cable Technician
   Average Salary: $66,828
   Cable technicians install and repair cable systems. They work in homes and businesses to ensure connections. This role requires problem-solving skills and technical knowledge. Comcast and Spectrum in Baltimore offer these positions.
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6. Co-Manager
   Average Salary: $61,517
   Co-managers assist store managers in running daily operations. They help with staff management and customer service. This role involves leadership and communication skills. Retailers like Lowe's and Home Depot in Baltimore hire for these positions.
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7. Communications Systems Technician
   Average Salary: $60,517
   Communications systems technicians install and maintain communication equipment. They work in various environments, including offices and factories. This role requires technical expertise and problem-solving skills. Companies like Cisco and Nokia in Baltimore offer these positions.
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8. Telecommunications Technician
   Average Salary: $59,082
   Telecommunications technicians install and repair communication systems. They work in homes and businesses to ensure connections. This role requires technical skills and attention to detail. Firms like AT&T and Verizon in Baltimore hire for these positions.
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9. Tower Technician
   Average Salary: $54,250
   Tower technicians maintain communication towers. They work in various locations, including remote areas. This role requires technical skills and physical stamina. Companies like Verizon and AT&T in Baltimore offer these positions.
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10. Sales Associate
    Average Salary: $45,080
    Sales associates help customers find products. They work in stores to assist customers. This role involves customer service and sales skills. Retailers like Macy's and Nordstrom in Baltimore hire for these positions.
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