Customer Service Representative Salary in Buffalo, NY

A Customer Service Representative in Buffalo, NY, earns a competitive salary. The average annual salary is around $38,463. This means that most people in this role can expect to make between $29,000 and $56,087 each year. The range provides a good idea of what to expect, depending on experience and skills.

Several factors can influence a Customer Service Representative's salary in Buffalo. These include the company size, industry, and the representative's level of experience. Larger companies and those in high-demand industries often offer higher salaries. Experienced representatives with strong skills in customer service and problem-solving can also earn more. This role is a great choice for those looking to build a stable career with good earning potential.

1. West Seneca, NY
   Average Salary: $39,530
   In West Seneca, NY, you can find fulfilling work with companies like Wegmans and Tops Markets. These roles offer a chance to connect with the community and provide excellent service. The area's strong local businesses create a welcoming environment for customer service professionals.
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2. Rochester, NY
   Average Salary: $39,218
   Rochester, NY, is home to major employers such as Eastman Kodak and Blue Cross Blue Shield. Working here means you'll interact with a diverse customer base. The city's vibrant culture and strong economy make it a great place to build a career in customer service.
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3. Syracuse, NY
   Average Salary: $38,838
   Syracuse, NY, offers opportunities with companies like Syracuse University and St. Joseph's Health. The city's rich history and educational institutions provide a unique backdrop for customer service roles. You'll enjoy a supportive community and a variety of professional growth options.
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4. Niagara Falls, NY
   Average Salary: $38,307
   Niagara Falls, NY, is known for its stunning natural beauty and attractions like the Falls themselves. Working here means you'll be part of a bustling tourism industry, serving visitors from around the world. The city's lively atmosphere offers a dynamic environment for customer service professionals.
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5. Albany, NY
   Average Salary: $38,098
   In Albany, NY, you can work with prominent organizations such as the New York State Government and the New York State Department of Health. The city's role as the state capital provides a stable and rewarding work environment. You'll have the opportunity to serve a diverse and engaged community.
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6. Pittsburgh, PA
   Average Salary: $37,846
   Pittsburgh, PA, offers a mix of industrial and cultural opportunities. Companies like UPMC and PPG Industries provide excellent career paths. The city's rich history and vibrant arts scene create a unique and engaging environment for customer service roles.
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7. Cleveland, OH
   Average Salary: $36,912
   Cleveland, OH, is home to major employers such as the Cleveland Clinic and Sherwin-Williams. Working here means you'll be part of a city known for its resilience and innovation. The diverse customer base and strong community ties offer a rewarding experience for customer service professionals.
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8. Lockport, NY
   Average Salary: $35,400
   Lockport, NY, offers a close-knit community with opportunities at companies like Moog and Wegmans. The city's small-town charm and strong local businesses create a supportive environment. Working here means you'll be part of a friendly and engaged community.
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9. Akron, OH
   Average Salary: $34,879
   Akron, OH, is known for its rich history and major employers like Goodyear and FirstEnergy. The city's industrial roots and vibrant community offer a unique backdrop for customer service roles. Working here means you'll be part of a dynamic and supportive environment.
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10. Jamestown, NY
    Average Salary: $34,426
    Jamestown, NY, offers a peaceful and welcoming environment with opportunities at companies like Jamestown Business Park and Westfield. The city's small-town charm and friendly community create a supportive environment. Working here means you'll be part of a close-knit and engaging community.
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1. TWO MEN AND A TRUCK®
   Average Salary: $45,524
   TWO MEN AND A TRUCK® offers rewarding Customer Service Representative jobs in Buffalo, NY. This company provides moving and storage services. They value teamwork and customer satisfaction. Employees work in various locations across the city.
   




2. ProAmpac
   Average Salary: $45,500
   ProAmpac provides excellent opportunities for Customer Service Representatives in Buffalo, NY. They specialize in flexible packaging solutions. The company focuses on innovation and customer service. Their operations span multiple sites in the city.
   




3. Masis Staffing Solutions
   Average Salary: $44,444
   Masis Staffing Solutions offers competitive salaries for Customer Service Representatives in Buffalo, NY. They provide staffing services to various industries. The company emphasizes professional development and customer care. They have offices throughout the city.
   




4. Penske Truck Leasing
   Average Salary: $44,000
   Penske Truck Leasing offers rewarding roles for Customer Service Representatives in Buffalo, NY. They focus on truck leasing and rental services. The company values customer satisfaction and teamwork. Employees work in various locations across the city.
   




5. Lactalis
   Average Salary: $43,917
   Lactalis provides good opportunities for Customer Service Representatives in Buffalo, NY. They are a leading dairy company. The company emphasizes quality and customer service. Their operations are spread across multiple sites in the city.
   




6. Resource Label Group
   Average Salary: $42,167
   Resource Label Group offers jobs for Customer Service Representatives in Buffalo, NY. They specialize in labeling solutions. The company values innovation and customer satisfaction. Employees work in various locations throughout the city.
   




7. Caplugs
   Average Salary: $41,933
   Caplugs provides roles for Customer Service Representatives in Buffalo, NY. They manufacture and distribute automotive parts. The company focuses on quality and customer service. Their operations are located in multiple areas of the city.
   




8. Tapecon, Inc
   Average Salary: $41,717
   Tapecon, Inc offers jobs for Customer Service Representatives in Buffalo, NY. They specialize in tape and adhesive products. The company values innovation and customer care. Employees work in various locations across the city.
   




9. Catholic Health System
   Average Salary: $41,362
   Catholic Health System provides rewarding roles for Customer Service Representatives in Buffalo, NY. They offer healthcare services. The company emphasizes compassion and customer care. Their facilities are located in multiple areas of the city.
   




10. Northstar Location Services
    Average Salary: $41,000
    Northstar Location Services offers jobs for Customer Service Representatives in Buffalo, NY. They provide location services and analytics. The company values customer satisfaction and innovation. Their operations are spread across the city.
    

1. Account Manager
   Average Salary: $76,302
   This role involves managing client relationships and ensuring satisfaction. They work closely with clients to understand their needs and provide solutions. Companies like Charter Communications and Tops Markets often hire for these positions.
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2. Cable Technician
   Average Salary: $71,383
   These professionals install and maintain cable systems. They troubleshoot issues and ensure customers have reliable service. Companies such as Spectrum and Comcast hire for these jobs.
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3. Customer Success Manager
   Average Salary: $63,773
   They focus on helping clients achieve their goals using a company's products or services. This role requires strong communication and problem-solving skills. Companies like Microsoft and Adobe often hire for these positions.
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4. Retail Sales Associate
   Average Salary: $51,988
   This position involves assisting customers in finding products and completing sales transactions. They provide excellent service and ensure customer satisfaction. Stores like Target and Best Buy hire for these roles.
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5. Telecommunications Technician
   Average Salary: $51,000
   They install and repair telecommunications equipment. This role requires technical skills and attention to detail. Companies such as Verizon and AT&T often hire for these positions.
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6. Tower Technician
   Average Salary: $50,740
   They work on cell towers and other communication infrastructure. This role requires physical stamina and technical knowledge. Companies like American Tower and Crown Castle hire for these jobs.
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7. Facility Technician
   Average Salary: $45,833
   They maintain and repair facilities and equipment. This role requires strong problem-solving skills and technical knowledge. Companies like Johnson Controls and CBRE hire for these positions.
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8. Co-Manager
   Average Salary: $38,410
   They assist in managing store operations and ensuring customer satisfaction. This role requires leadership and communication skills. Retailers like Starbucks and Chipotle hire for these positions.
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9. Sales Associate
   Average Salary: $37,894
   They assist customers in finding products and completing sales transactions. This role requires excellent customer service skills. Stores like Macy's and Lowe's hire for these positions.
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