Customer Service Representative Salary in Charlotte, NC
How much does a Customer Service Representative make in Charlotte, NC?
A Customer Service Representative in Charlotte, NC, earns a competitive salary. The average annual salary is around $32,811. This figure can vary depending on experience and specific skills. For instance, those with more experience often earn higher salaries. The range of salaries can be quite broad, from about $21,950 for entry-level positions to over $55,000 for those with significant experience.
Several factors can influence the salary of a Customer Service Representative. These include the company size, industry, and specific job responsibilities. Larger companies often offer higher salaries and better benefits. Additionally, those who work in industries like technology or healthcare may see higher salaries compared to those in retail or hospitality. Skills such as proficiency in customer service software, strong communication abilities, and bilingual capabilities can also lead to higher pay.
What are the highest paying cities for a Customer Service Representative near Charlotte, NC?

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Raleigh, NC
Average Salary: $35,582
In Raleigh, customer service roles thrive in a vibrant business environment. Companies like IBM and Red Hat offer dynamic opportunities. Raleigh's growing tech scene provides a chance to work with innovative teams.
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High Point, NC
Average Salary: $35,078
High Point boasts a welcoming atmosphere for customer service professionals. With companies like Thomas Built Buses, you can find fulfilling roles. The city's strong community spirit enhances the work experience.
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Burlington, NC
Average Salary: $34,638
Burlington offers a friendly setting for customer service jobs. Companies like Saxbys and Food Lion provide stable positions. The city's small-town charm makes it a great place to build a career.
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Durham, NC
Average Salary: $34,145
Durham is a hub for customer service careers, with major employers like IBM and Duke Energy. The city's rich academic culture adds depth to the work environment. Durham offers a mix of challenges and growth opportunities.
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Indian Land, SC
Average Salary: $32,931
Indian Land provides a supportive environment for customer service roles. Companies like Sonoco and Duke Energy offer reliable positions. The city's growing economy creates a positive work atmosphere.
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Asheville, NC
Average Salary: $32,510
Asheville combines a vibrant lifestyle with customer service jobs. Companies like Biltmore Estate and Blue Ridge Community College offer unique opportunities. The city's natural beauty enhances the overall experience.
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Huntersville, NC
Average Salary: $31,988
Huntersville offers a thriving market for customer service positions. Companies like Bank of America and Lowe's provide excellent career paths. The city's suburban setting ensures a comfortable work environment.
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Winston-Salem, NC
Average Salary: $31,698
Winston-Salem is known for its strong customer service sector. Companies like Hanesbrands and Wake Forest University create diverse job opportunities. The city's historical charm adds to the work experience.
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Greensboro, NC
Average Salary: $31,344
Greensboro provides a dynamic environment for customer service careers. Companies like Volvo and Cone Health offer robust positions. The city's cultural scene enriches the professional experience.
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Columbia, SC
Average Salary: $31,156
Columbia offers a vibrant setting for customer service roles. Companies like Boeing and Syngenta provide stable employment. The city's growing economy ensures a range of opportunities for career growth.
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What are the best paying companies for a Customer Service Representative in Charlotte, NC?

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Toyota
Average Salary: $56,218
Toyota offers rewarding Customer Service Representative jobs. They have locations in Charlotte, NC, and other parts of the country. Employees enjoy a supportive work environment and opportunities for growth.
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Club Assist, US LLC
Average Salary: $56,200
Club Assist, US LLC provides excellent Customer Service Representative positions. They operate in Charlotte, NC, and other areas. The company values teamwork and customer satisfaction.
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SUR-SEAL
Average Salary: $54,633
SUR-SEAL offers competitive salaries for Customer Service Representatives. They have offices in Charlotte, NC, and other locations. Employees benefit from a dynamic work culture and professional development.
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Vortex Industries, Inc.
Average Salary: $51,563
Vortex Industries, Inc. provides Customer Service Representative jobs with a good salary. They operate in Charlotte, NC, and other regions. The company focuses on innovation and customer service excellence.
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Tesla
Average Salary: $51,383
Tesla offers Customer Service Representative positions with a strong salary. They have locations in Charlotte, NC, and other parts of the country. Employees enjoy working in a forward-thinking company with a focus on sustainability.
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Technology Service Professionals
Average Salary: $49,000
Technology Service Professionals provides Customer Service Representative jobs with a competitive salary. They operate in Charlotte, NC, and other areas. The company offers a supportive environment and opportunities for career advancement.
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Wells Fargo
Average Salary: $48,914
Wells Fargo offers Customer Service Representative jobs with a solid salary. They have branches in Charlotte, NC, and other locations. Employees benefit from a stable work environment and extensive training programs.
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Morris-Jenkins
Average Salary: $48,000
Morris-Jenkins provides Customer Service Representative positions with a good salary. They operate in Charlotte, NC, and other regions. The company values teamwork and customer satisfaction.
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Accurate Staffing Consultants
Average Salary: $47,207
Accurate Staffing Consultants offers Customer Service Representative jobs with a fair salary. They have offices in Charlotte, NC, and other locations. Employees enjoy a supportive work environment and opportunities for professional growth.
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Mauser Packaging Solutions
Average Salary: $46,323
Mauser Packaging Solutions provides Customer Service Representative positions with a competitive salary. They operate in Charlotte, NC, and other areas. The company focuses on customer service and innovation.
What are the best paying Customer Service Representative related jobs in Charlotte, NC?

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Customer Success Manager
Average Salary: $88,514
This role focuses on ensuring clients achieve their goals. They work with customers to understand their needs and provide solutions. Companies like IBM and Bank of America offer these positions.
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Account Manager
Average Salary: $84,239
Account managers build and maintain relationships with clients. They handle customer inquiries and ensure satisfaction. Firms like Deloitte and PwC in Charlotte offer these roles.
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Telecommunications Technician
Average Salary: $79,400
These professionals install and repair communication systems. They work on both residential and commercial projects. AT&T and Spectrum provide opportunities in this field.
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Co-Manager
Average Salary: $75,000
Co-managers oversee store operations and staff. They ensure smooth daily activities and customer service. Retail giants like Walmart and Target have these positions.
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Retail Sales Associate
Average Salary: $58,544
Sales associates help customers find products and complete purchases. They provide excellent service and handle transactions. Stores like Macy's and Nordstrom offer these jobs.
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Troubleshooter
Average Salary: $56,995
Troubleshooters identify and fix technical issues. They work in various industries, from IT to telecommunications. Companies like Cisco and Verizon need these skills.
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Communications Systems Technician
Average Salary: $54,517
These technicians install and maintain communication equipment. They ensure systems run smoothly and efficiently. Firms like AT&T and Comcast offer these roles.
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Cable Technician
Average Salary: $51,855
Cable technicians install and repair cable systems. They work on both residential and commercial properties. Comcast and Spectrum provide these opportunities.
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Tower Technician
Average Salary: $50,153
Tower technicians maintain and repair communication towers. They ensure reliable service for customers. Companies like AT&T and Verizon offer these positions.
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Radio Technician
Average Salary: $42,125
Radio technicians work on radio communication systems. They ensure clear and effective communication. Firms like Motorola Solutions and Harris Corporation offer these roles.
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