Customer Service Representative Salary in Cincinnati, OH

Updated on May 09, 2025
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City
Salary

How much does a Customer Service Representative make in Cincinnati, OH?

The average salary for a Customer Service Representative is $37,390 per year in Cincinnati, OH.

In Cincinnati, OH, a Customer Service Representative can expect to earn a competitive salary. The average salary for this role is around $37,390. This figure can vary based on experience, skills, and the specific company. Many representatives start at the lower end of the salary range, around $24,500, and can advance to higher salaries with more experience and additional responsibilities.

Several factors can influence the salary of a Customer Service Representative. These include the size of the company, the industry, and the representative's level of education and certifications. For instance, those with additional training in customer service or related fields may see higher starting salaries. Companies in certain industries, such as technology or finance, may also offer higher wages compared to others. Experience in the field can lead to significant salary increases, with top earners making up to $57,720 annually.

Customer Service Representative jobs in Cincinnati, OH

What are the highest paying cities for a Customer Service Representative near Cincinnati, OH?

Job seekers looking for top-paying Customer Service Representative roles near Cincinnati, OH, should consider Nashville, TN, and Pittsburgh, PA. These cities offer higher salaries, making them attractive options. Nashville leads with a salary of $38,784, while Pittsburgh follows closely with $37,846. Exploring nearby cities also reveals good opportunities. Fort Wayne, IN, and Ann Arbor, MI, provide competitive wages, with salaries around $37,671 and $37,439, respectively. These locations offer a balance of higher pay and proximity to Cincinnati.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Cincinnati, OH, highlighting Nashville, TN with the highest at $38,784 and Akron, OH with the lowest at $34,879.
  1. Nashville, TN
    Average Salary: $38,784
    Nashville offers a vibrant atmosphere for those in customer service. With major companies like Amazon and Bridgestone, you'll find plenty of opportunities. The city's warm hospitality makes for a welcoming work environment.
    Find Customer Service Representative jobs in Nashville, TN


  2. Pittsburgh, PA
    Average Salary: $37,846
    Pittsburgh provides a unique blend of industry and culture. Working in customer service here, you might interact with clients for companies like UPMC and Highmark. The city's rich history adds to the dynamic work environment.
    Find Customer Service Representative jobs in Pittsburgh, PA


  3. Fort Wayne, IN
    Average Salary: $37,671
    Fort Wayne is known for its friendly community and growing business sector. Customer service roles here often involve working with local businesses and companies like Parkview Health. The city's small-town feel makes for a close-knit workplace.
    Find Customer Service Representative jobs in Fort Wayne, IN


  4. Ann Arbor, MI
    Average Salary: $37,439
    Ann Arbor is a hub for education and innovation. Customer service jobs here often involve working with tech companies and the University of Michigan. The city's vibrant culture offers a stimulating work environment.
    Find Customer Service Representative jobs in Ann Arbor, MI


  5. Columbus, OH
    Average Salary: $37,016
    Columbus is a bustling city with a diverse job market. Customer service roles here might involve working with companies like Nationwide and Huntington Bank. The city's energy and growth provide many opportunities.
    Find Customer Service Representative jobs in Columbus, OH


  6. Cleveland, OH
    Average Salary: $36,912
    Cleveland offers a mix of urban and suburban charm. Working in customer service here, you might find roles with companies like Sherwin-Williams and KeyCorp. The city's revitalization brings new energy to the workplace.
    Find Customer Service Representative jobs in Cleveland, OH


  7. Indianapolis, IN
    Average Salary: $36,261
    Indianapolis is a growing city with a strong business community. Customer service jobs here often involve working with companies like Eli Lilly and Simon Property Group. The city's friendly atmosphere makes for a welcoming work environment.
    Find Customer Service Representative jobs in Indianapolis, IN


  8. Louisville, KY
    Average Salary: $35,181
    Louisville offers a blend of Southern charm and modern business. Customer service roles here might involve working with companies like Yum! Brands and Norton Healthcare. The city's rich culture adds to the dynamic work environment.
    Find Customer Service Representative jobs in Louisville, KY


  9. Grand Rapids, MI
    Average Salary: $35,082
    Grand Rapids is known for its artistic and entrepreneurial spirit. Customer service jobs here often involve working with companies like Amway and Steelcase. The city's creativity brings a unique energy to the workplace.
    Find Customer Service Representative jobs in Grand Rapids, MI


  10. Akron, OH
    Average Salary: $34,879
    Akron offers a mix of industrial and residential charm. Working in customer service here, you might find roles with companies like FirstEnergy and Goodyear. The city's strong community ties create a supportive work environment.
    Find Customer Service Representative jobs in Akron, OH

What are the best paying companies for a Customer Service Representative in Cincinnati, OH?

Advanced Ground Systems Engineering offers top pay for Customer Service Representatives in Cincinnati, OH, with an annual salary of $68,214. U.S. Bank and Burrello, Inc. follow closely, providing competitive salaries of $59,880 and $51,055, respectively. These companies value their employees and offer attractive compensation packages.
Graph displaying best paying company salaries for Customer Service Representative jobs in Cincinnati, OH, highlighting Advanced Ground Systems Engineering with the highest at $68,214 and Burletto, Inc with the lowest at $51,055.
  1. Advanced Ground Systems Engineering
    Average Salary: $68,214
    Advanced Ground Systems Engineering offers rewarding Customer Service Representative jobs. They focus on providing excellent service and support. This company operates in Cincinnati, OH, and is known for its innovative approach.


  2. U.S. Bank
    Average Salary: $59,880
    U.S. Bank provides a stable environment for Customer Service Representatives. They value customer satisfaction and offer various opportunities for growth. The bank has multiple branches in Cincinnati, OH, and beyond.


  3. Burletto, Inc
    Average Salary: $51,055
    Burletto, Inc offers competitive salaries for Customer Service Representatives. They focus on delivering high-quality service. This company operates in Cincinnati, OH, and is recognized for its strong customer service.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings