Customer Service Representative Salary in Columbus, OH
How much does a Customer Service Representative make in Columbus, OH?
In Columbus, OH, a Customer Service Representative can expect to earn a competitive salary. The average salary for this role is around $37,016 per year. This figure can vary depending on experience, skills, and the specific company you work for. Many entry-level positions start at around $23,500, while more experienced representatives can earn upwards of $54,860.
Several factors can influence the salary of a Customer Service Representative in Columbus. These include the industry, the company's size, and the representative's level of education and certifications. For example, those with additional training in customer service management or specific software tools may see higher salaries. Companies in the tech or healthcare sectors often offer higher wages compared to those in retail or hospitality.
What are the highest paying cities for a Customer Service Representative near Columbus, OH?

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Pittsburgh, PA
Average Salary: $37,846
In Pittsburgh, working as a customer service rep offers a blend of urban energy and friendly interactions. Companies like Highmark and UPMC provide excellent opportunities. The city's rich history and vibrant culture make it a great place to live and work.
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Fort Wayne, IN
Average Salary: $37,671
Fort Wayne presents a welcoming environment for those in customer service. With companies such as Parkview Health and Lutheran Hospital, you can expect a supportive workplace. The city's strong sense of community adds to the positive work experience.
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Cincinnati, OH
Average Salary: $37,390
Cincinnati is a dynamic city where customer service reps thrive. Major employers like Procter & Gamble and Kroger offer diverse roles. The blend of urban amenities and a friendly atmosphere makes it an attractive place to work.
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Cleveland, OH
Average Salary: $36,912
In Cleveland, customer service roles are plentiful and rewarding. Companies like KeyCorp and Sherwin-Williams provide excellent opportunities. The city's cultural scene and sports teams add to the lively work environment.
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Indianapolis, IN
Average Salary: $36,261
Indianapolis offers a vibrant setting for customer service professionals. With employers like Eli Lilly and Indiana University Health, the city provides a range of career options. The mix of urban life and community spirit enhances the work experience.
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Findlay, OH
Average Salary: $36,243
Findlay provides a smaller-city feel with big opportunities for customer service reps. Local businesses and companies like Blanchard Valley Health System offer supportive work environments. The close-knit community adds to the positive work culture.
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Lancaster, OH
Average Salary: $35,418
Lancaster is a great place for those in customer service. Companies like American Electric Power and Fairfield Medical Center offer stable roles. The city's friendly atmosphere and outdoor activities make it a pleasant place to work and live.
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Louisville, KY
Average Salary: $35,181
Louisville offers a lively environment for customer service professionals. With major employers like Humana and Norton Healthcare, the city provides diverse opportunities. The rich cultural scene and sports events add to the vibrant work experience.
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Newark, OH
Average Salary: $34,914
Newark provides a welcoming setting for customer service reps. Local businesses and companies like OhioHealth offer supportive roles. The city's small-town charm and community events create a pleasant work environment.
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Akron, OH
Average Salary: $34,879
In Akron, customer service roles are plentiful and rewarding. Companies like FirstEnergy and Summa Health offer excellent opportunities. The city's rich industrial history and cultural attractions add to the dynamic work experience.
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What are the best paying companies for a Customer Service Representative in Columbus, OH?

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Pharmscript
Average Salary: $61,667
Pharmscript offers rewarding Customer Service Representative jobs in Columbus, OH. They focus on providing excellent customer experiences. Their headquarters is in Columbus, and they serve clients nationwide.
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City of Columbus, OH
Average Salary: $56,595
The City of Columbus, OH, provides stable Customer Service Representative positions. They offer a supportive work environment and opportunities for career growth. Their offices are located throughout Columbus, serving the local community.
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BlastOne
Average Salary: $55,000
BlastOne hires Customer Service Representatives in Columbus, OH. They focus on delivering top-notch customer service. Their operations are based in Columbus, with a focus on local and regional clients.
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FPI Management
Average Salary: $55,000
FPI Management offers competitive salaries for Customer Service Representatives in Columbus, OH. They emphasize teamwork and customer satisfaction. Their main office is in Columbus, serving clients in the area.
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D.R. Horton
Average Salary: $48,983
D.R. Horton provides Customer Service Representative jobs in Columbus, OH. They focus on customer care and support. Their operations are based in Columbus, with a strong presence in the local housing market.
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Legacy Solutions
Average Salary: $48,562
Legacy Solutions offers Customer Service Representative positions in Columbus, OH. They value customer service and employee development. Their headquarters is in Columbus, serving clients in the region.
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State of Ohio
Average Salary: $47,996
The State of Ohio provides Customer Service Representative jobs in Columbus, OH. They offer a stable work environment and opportunities for advancement. Their offices are located in Columbus, serving the state's residents.
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gohire
Average Salary: $47,500
gohire offers Customer Service Representative positions in Columbus, OH. They focus on providing excellent customer service. Their main office is in Columbus, with a focus on local and regional clients.
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Prominence Enterprise
Average Salary: $46,914
Prominence Enterprise hires Customer Service Representatives in Columbus, OH. They emphasize customer satisfaction and employee growth. Their headquarters is in Columbus, serving local and regional clients.
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Robert Half
Average Salary: $45,950
Robert Half offers Customer Service Representative jobs in Columbus, OH. They focus on providing quality customer service. Their offices are located in Columbus, serving a wide range of clients.
What are the best paying Customer Service Representative related jobs in Columbus, OH?

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Account Manager
Average Salary: $80,874
This role involves building relationships with clients. Managers work closely with customers to understand their needs. They help create solutions to meet those needs. Companies like Nationwide and American Electric Power offer these positions.
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Customer Success Manager
Average Salary: $74,932
This position focuses on ensuring clients achieve their goals. Managers provide support and resources to help customers succeed. They often work with tech companies like ZoomInfo and Zoom. These managers play a key role in customer satisfaction.
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Telecommunications Technician
Average Salary: $65,837
Technicians in this field install and maintain communication systems. They work on both wired and wireless networks. Companies like AT&T and Spectrum offer these jobs. Technicians ensure that customers have reliable communication services.
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Cable Technician
Average Salary: $60,603
These professionals install and repair cable systems. They work on both residential and commercial properties. Companies like Comcast and Cox Communications hire cable technicians. They ensure that customers have access to TV and internet services.
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Facility Technician
Average Salary: $58,882
Facility technicians maintain the physical environment of buildings. They handle repairs and ensure everything runs smoothly. Companies like Sodexo and Aramark offer these roles. Technicians work in offices, schools, and hospitals to keep facilities running well.
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Radio Technician
Average Salary: $54,000
Radio technicians work with radio equipment and communication systems. They install, maintain, and repair these systems. Companies like iHeartMedia and Clear Channel Communications hire radio technicians. They ensure that radio stations operate smoothly and efficiently.
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Tower Technician
Average Salary: $52,485
Tower technicians work on communication towers. They install, maintain, and repair equipment on these towers. Companies like American Tower and Crown Castle offer these jobs. Technicians ensure that cell towers and broadcast towers function properly.
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Retail Sales Associate
Average Salary: $51,367
Sales associates help customers find products they need. They work in stores like Walmart and Target. Associates provide product information and assist with purchases. They play a key role in customer service and sales.
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Sales Associate
Average Salary: $45,476
Sales associates work in various retail settings. They help customers with their shopping needs. Companies like Macy's and Best Buy hire sales associates. They provide excellent customer service and strive to meet sales goals.
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Troubleshooter
Average Salary: $44,280
Troubleshooters identify and fix problems in systems and equipment. They work in various industries, including IT and telecommunications. Companies like Cisco and Lenovo offer these roles. Troubleshooters ensure that systems run smoothly and efficiently.
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