Customer Service Representative Salary in Columbus, OH

Updated on May 09, 2025
Position
City
Salary

How much does a Customer Service Representative make in Columbus, OH?

The average salary for a Customer Service Representative is $37,016 per year in Columbus, OH.

In Columbus, OH, a Customer Service Representative can expect to earn a competitive salary. The average salary for this role is around $37,016 per year. This figure can vary depending on experience, skills, and the specific company you work for. Many entry-level positions start at around $23,500, while more experienced representatives can earn upwards of $54,860.

Several factors can influence the salary of a Customer Service Representative in Columbus. These include the industry, the company's size, and the representative's level of education and certifications. For example, those with additional training in customer service management or specific software tools may see higher salaries. Companies in the tech or healthcare sectors often offer higher wages compared to those in retail or hospitality.

Customer Service Representative jobs in Columbus, OH

What are the highest paying cities for a Customer Service Representative near Columbus, OH?

Job seekers looking for top-paying Customer Service Representative roles near Columbus, OH, should consider cities like Pittsburgh, PA, and Fort Wayne, IN. These cities offer higher average salaries, making them attractive options. Pittsburgh leads with an average salary of $37,846, followed by Fort Wayne at $37,671. Cincinnati, OH, and Cleveland, OH, also provide competitive wages, with averages of $37,390 and $36,912, respectively. These cities present excellent opportunities for those seeking better compensation in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Columbus, OH, highlighting Pittsburgh, PA with the highest at $37,846 and Akron, OH with the lowest at $34,879.
  1. Pittsburgh, PA
    Average Salary: $37,846
    In Pittsburgh, working as a customer service rep offers a blend of urban energy and friendly interactions. Companies like Highmark and UPMC provide excellent opportunities. The city's rich history and vibrant culture make it a great place to live and work.
    Find Customer Service Representative jobs in Pittsburgh, PA


  2. Fort Wayne, IN
    Average Salary: $37,671
    Fort Wayne presents a welcoming environment for those in customer service. With companies such as Parkview Health and Lutheran Hospital, you can expect a supportive workplace. The city's strong sense of community adds to the positive work experience.
    Find Customer Service Representative jobs in Fort Wayne, IN


  3. Cincinnati, OH
    Average Salary: $37,390
    Cincinnati is a dynamic city where customer service reps thrive. Major employers like Procter & Gamble and Kroger offer diverse roles. The blend of urban amenities and a friendly atmosphere makes it an attractive place to work.
    Find Customer Service Representative jobs in Cincinnati, OH


  4. Cleveland, OH
    Average Salary: $36,912
    In Cleveland, customer service roles are plentiful and rewarding. Companies like KeyCorp and Sherwin-Williams provide excellent opportunities. The city's cultural scene and sports teams add to the lively work environment.
    Find Customer Service Representative jobs in Cleveland, OH


  5. Indianapolis, IN
    Average Salary: $36,261
    Indianapolis offers a vibrant setting for customer service professionals. With employers like Eli Lilly and Indiana University Health, the city provides a range of career options. The mix of urban life and community spirit enhances the work experience.
    Find Customer Service Representative jobs in Indianapolis, IN


  6. Findlay, OH
    Average Salary: $36,243
    Findlay provides a smaller-city feel with big opportunities for customer service reps. Local businesses and companies like Blanchard Valley Health System offer supportive work environments. The close-knit community adds to the positive work culture.
    Find Customer Service Representative jobs in Findlay, OH


  7. Lancaster, OH
    Average Salary: $35,418
    Lancaster is a great place for those in customer service. Companies like American Electric Power and Fairfield Medical Center offer stable roles. The city's friendly atmosphere and outdoor activities make it a pleasant place to work and live.
    Find Customer Service Representative jobs in Lancaster, OH


  8. Louisville, KY
    Average Salary: $35,181
    Louisville offers a lively environment for customer service professionals. With major employers like Humana and Norton Healthcare, the city provides diverse opportunities. The rich cultural scene and sports events add to the vibrant work experience.
    Find Customer Service Representative jobs in Louisville, KY


  9. Newark, OH
    Average Salary: $34,914
    Newark provides a welcoming setting for customer service reps. Local businesses and companies like OhioHealth offer supportive roles. The city's small-town charm and community events create a pleasant work environment.
    Find Customer Service Representative jobs in Newark, OH


  10. Akron, OH
    Average Salary: $34,879
    In Akron, customer service roles are plentiful and rewarding. Companies like FirstEnergy and Summa Health offer excellent opportunities. The city's rich industrial history and cultural attractions add to the dynamic work experience.
    Find Customer Service Representative jobs in Akron, OH

What are the best paying companies for a Customer Service Representative in Columbus, OH?

Pharmscript in Columbus, OH, offers one of the top salaries for Customer Service Representatives at $61,667 annually. This company provides a competitive pay package, making it an attractive option for job seekers. Additionally, the City of Columbus, with a salary of $56,595, also stands out for its rewarding compensation.
Graph displaying best paying company salaries for Customer Service Representative jobs in Columbus, OH, highlighting Pharmscript with the highest at $61,667 and Robert Half with the lowest at $45,950.
  1. Pharmscript
    Average Salary: $61,667
    Pharmscript offers rewarding Customer Service Representative jobs in Columbus, OH. They focus on providing excellent customer experiences. Their headquarters is in Columbus, and they serve clients nationwide.


  2. City of Columbus, OH
    Average Salary: $56,595
    The City of Columbus, OH, provides stable Customer Service Representative positions. They offer a supportive work environment and opportunities for career growth. Their offices are located throughout Columbus, serving the local community.


  3. BlastOne
    Average Salary: $55,000
    BlastOne hires Customer Service Representatives in Columbus, OH. They focus on delivering top-notch customer service. Their operations are based in Columbus, with a focus on local and regional clients.


  4. FPI Management
    Average Salary: $55,000
    FPI Management offers competitive salaries for Customer Service Representatives in Columbus, OH. They emphasize teamwork and customer satisfaction. Their main office is in Columbus, serving clients in the area.


  5. D.R. Horton
    Average Salary: $48,983
    D.R. Horton provides Customer Service Representative jobs in Columbus, OH. They focus on customer care and support. Their operations are based in Columbus, with a strong presence in the local housing market.


  6. Legacy Solutions
    Average Salary: $48,562
    Legacy Solutions offers Customer Service Representative positions in Columbus, OH. They value customer service and employee development. Their headquarters is in Columbus, serving clients in the region.


  7. State of Ohio
    Average Salary: $47,996
    The State of Ohio provides Customer Service Representative jobs in Columbus, OH. They offer a stable work environment and opportunities for advancement. Their offices are located in Columbus, serving the state's residents.


  8. gohire
    Average Salary: $47,500
    gohire offers Customer Service Representative positions in Columbus, OH. They focus on providing excellent customer service. Their main office is in Columbus, with a focus on local and regional clients.


  9. Prominence Enterprise
    Average Salary: $46,914
    Prominence Enterprise hires Customer Service Representatives in Columbus, OH. They emphasize customer satisfaction and employee growth. Their headquarters is in Columbus, serving local and regional clients.


  10. Robert Half
    Average Salary: $45,950
    Robert Half offers Customer Service Representative jobs in Columbus, OH. They focus on providing quality customer service. Their offices are located in Columbus, serving a wide range of clients.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings