Customer Service Representative Salary in Madison, WI

Updated on May 09, 2025
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City
Salary

How much does a Customer Service Representative make in Madison, WI?

The average salary for a Customer Service Representative is $38,382 per year in Madison, WI.

A Customer Service Representative in Madison, WI, earns a competitive salary. On average, these professionals make around $38,382 per year. This figure can vary based on experience, skills, and the specific company. For those just starting, salaries can range from $25,000 to $30,000 annually. As experience grows, so does the salary, with mid-level representatives earning between $35,000 and $40,000. Experienced professionals can earn upwards of $50,000 per year.

Several factors influence these salary ranges. Companies in Madison, WI, often offer higher wages to attract top talent. Additionally, those with specialized skills, such as fluency in multiple languages or advanced technical knowledge, may command higher salaries. Certifications and additional training can also enhance earning potential. The cost of living in Madison, WI, is moderate, making it easier for Customer Service Representatives to manage their finances.

Customer Service Representative jobs in Madison, WI

What are the highest paying cities for a Customer Service Representative near Madison, WI?

Job seekers looking for top-paying Customer Service Representative roles near Madison, WI, should consider Kenosha, WI, where the average salary reaches $46,678. Minneapolis, MN, offers a competitive salary of $41,464, making it another attractive option. Racine, WI, provides a solid salary of $40,142, offering a balance of compensation and proximity.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Madison, WI, highlighting Kenosha, WI with the highest at $46,678 and Appleton, WI with the lowest at $36,491.
  1. Kenosha, WI
    Average Salary: $46,678
    In Kenosha, WI, customer service roles offer a chance to work with local businesses. Companies like Snap-on and Snap-on Tools provide opportunities to assist customers with tools and equipment. The city's friendly atmosphere makes for a pleasant work environment.
    Find Customer Service Representative jobs in Kenosha, WI


  2. Minneapolis, MN
    Average Salary: $41,464
    Minneapolis, MN, is a hub for customer service jobs with many large companies. Working for firms like Target or U.S. Bank, you will interact with customers daily. The city's vibrant culture adds to the dynamic work experience.
    Find Customer Service Representative jobs in Minneapolis, MN


  3. Racine, WI
    Average Salary: $40,142
    Racine, WI, offers a mix of local and national customer service positions. Companies such as Johnson Controls and Snap-on provide diverse opportunities. The city's small-town feel creates a supportive work environment.
    Find Customer Service Representative jobs in Racine, WI


  4. Chicago, IL
    Average Salary: $39,506
    Chicago, IL, is a bustling city with many customer service jobs. Working for companies like United Airlines or McDonald's, you will engage with a diverse clientele. The city's energy and opportunities make it an exciting place to work.
    Find Customer Service Representative jobs in Chicago, IL


  5. Green Bay, WI
    Average Salary: $38,901
    Green Bay, WI, offers customer service roles with a strong community focus. Companies like Bellin Health and Shopko provide opportunities to assist customers. The city's friendly and welcoming nature enhances the work experience.
    Find Customer Service Representative jobs in Green Bay, WI


  6. Peoria, IL
    Average Salary: $37,770
    In Peoria, IL, customer service roles are available in various industries. Working for firms like Caterpillar or OSF HealthCare, you will help customers with their needs. The city's mid-sized charm offers a balanced work environment.
    Find Customer Service Representative jobs in Peoria, IL


  7. Fort Wayne, IN
    Average Salary: $37,671
    Fort Wayne, IN, provides customer service jobs with a mix of local and regional companies. Working for organizations like Parkview Health or Lutheran Hospital Network, you will support customers effectively. The city's growing economy adds to the job opportunities.
    Find Customer Service Representative jobs in Fort Wayne, IN


  8. La Crosse, WI
    Average Salary: $37,153
    La Crosse, WI, offers customer service positions with a focus on community service. Companies like Gundersen Health System and Mayo Clinic Health System provide opportunities to assist patients. The city's peaceful setting makes for a pleasant work environment.
    Find Customer Service Representative jobs in La Crosse, WI


  9. Milwaukee, WI
    Average Salary: $36,548
    Milwaukee, WI, is a vibrant city with many customer service jobs. Working for companies like Harley-Davidson or Northwestern Mutual, you will engage with customers from diverse backgrounds. The city's rich culture adds to the dynamic work experience.
    Find Customer Service Representative jobs in Milwaukee, WI


  10. Appleton, WI
    Average Salary: $36,491
    Appleton, WI, offers customer service roles with a strong emphasis on education and healthcare. Companies like ThedaCare and Fox Valley Technical College provide opportunities to assist students and patients. The city's friendly and welcoming nature enhances the work experience.
    Find Customer Service Representative jobs in Appleton, WI

What are the best paying companies for a Customer Service Representative in Madison, WI?

Job seekers in Madison, WI, looking for top-paying roles in customer service will find excellent opportunities at Mad City Windows & Baths. This company offers a competitive salary of $76,090, making it a prime choice. Additionally, Avis Budget Group and MADISON GAS AND ELECTRIC also provide attractive compensation packages, with salaries around $51,962 and $48,635, respectively.
Graph displaying best paying company salaries for Customer Service Representative jobs in Madison, WI, highlighting Mad City Windows & Baths with the highest at $76,090 and American Family Insurance with the lowest at $43,978.
  1. Mad City Windows & Baths
    Average Salary: $76,090
    Mad City Windows & Baths offers rewarding Customer Service Representative jobs. They focus on providing excellent customer service for home improvement projects. They operate in Madison, WI, and surrounding areas.


  2. Avis Budget Group
    Average Salary: $51,962
    Avis Budget Group provides Customer Service Representative roles with a focus on car rental services. They serve customers in Madison, WI, and beyond. They value customer satisfaction and support.


  3. MADISON GAS AND ELECTRIC
    Average Salary: $48,635
    MADISON GAS AND ELECTRIC offers Customer Service Representative jobs with a focus on utility services. They provide essential services to Madison, WI, residents. They emphasize reliability and customer care.


  4. Wolters Kluwer
    Average Salary: $48,117
    Wolters Kluwer offers Customer Service Representative positions in the information services sector. They operate in Madison, WI, and provide support for various industries. They focus on delivering high-quality customer service.


  5. City of Madison, WI
    Average Salary: $47,466
    The City of Madison, WI, offers Customer Service Representative jobs in public service. They provide essential services to the community. They focus on customer satisfaction and community service.


  6. Badger Brothers Moving, LLC
    Average Salary: $44,625
    Badger Brothers Moving, LLC offers Customer Service Representative roles in the moving industry. They provide moving services in Madison, WI, and surrounding areas. They emphasize customer care and satisfaction.


  7. University of Wisconsin–Madison
    Average Salary: $44,500
    The University of Wisconsin–Madison offers Customer Service Representative jobs in the education sector. They serve students, faculty, and visitors. They focus on providing a welcoming and supportive environment.


  8. State of Wisconsin
    Average Salary: $44,441
    The State of Wisconsin offers Customer Service Representative jobs in various state services. They provide essential services to Wisconsin residents. They focus on efficiency and customer satisfaction.


  9. Kelly
    Average Salary: $44,333
    Kelly offers Customer Service Representative jobs in staffing and recruitment. They operate in Madison, WI, and help connect job seekers with employers. They focus on providing excellent service to both clients and candidates.


  10. American Family Insurance
    Average Salary: $43,978
    American Family Insurance offers Customer Service Representative jobs in the insurance industry. They provide insurance services in Madison, WI, and beyond. They focus on customer satisfaction and support.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings