Customer Service Representative Salary in Raleigh, NC

A Customer Service Representative in Raleigh, NC, earns an average salary of around $35,581 per year. This figure can vary based on experience, skills, and the specific company. Those new to the field may start at the lower end of the salary range, but with time and growth, they can move up to higher-paying positions.

Several factors can influence the salary of a Customer Service Representative. These include the size of the company, the industry, and the representative's performance. Companies in larger industries or those with more demanding roles may offer higher salaries. Additionally, those who excel in their roles and demonstrate strong customer service skills often receive bonuses and promotions, which can increase their overall earnings.

1. Cary, NC
   Average Salary: $35,348
   In Cary, NC, you'll find a thriving business environment with many tech companies. Working as a customer service rep here means you'll be part of a dynamic team, often interacting with clients from around the world. Companies like SAS and Cisco offer great opportunities.
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2. Burlington, NC
   Average Salary: $34,538
   Burlington, NC, is known for its welcoming community and strong local businesses. As a customer service rep, you'll enjoy a supportive work environment. Companies such as HanesBrands and Volvo offer excellent career growth.
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3. Garner, NC
   Average Salary: $34,217
   Garner, NC, offers a mix of small businesses and larger corporations. Working here means you'll be part of a tight-knit community. Companies like IBM and WakeMed provide great opportunities for customer service reps.
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4. Morrisville, NC
   Average Salary: $34,165
   Morrisville, NC, is a hub for tech and manufacturing companies. As a customer service rep, you'll be at the forefront of customer interactions. Companies like Red Hat and BAE Systems offer dynamic work environments.
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5. Durham, NC
   Average Salary: $33,958
   Durham, NC, is a vibrant city with a strong focus on education and technology. Working here means you'll be part of a diverse and innovative community. Companies like Duke Energy and IBM offer excellent career paths.
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6. Mebane, NC
   Average Salary: $33,798
   Mebane, NC, offers a blend of small-town charm and big-city opportunities. As a customer service rep, you'll enjoy a friendly work environment. Companies like Volvo and HanesBrands provide great career growth.
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7. Apex, NC
   Average Salary: $33,158
   Apex, NC, is known for its growing business sector and quality of life. Working here means you'll be part of a supportive community. Companies like SAS and Cisco offer excellent opportunities for customer service reps.
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8. Wake Forest, NC
   Average Salary: $32,153
   Wake Forest, NC, offers a mix of small businesses and larger corporations. As a customer service rep, you'll enjoy a welcoming work environment. Companies like IBM and WakeMed provide great career growth.
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9. Clayton, NC
   Average Salary: $30,966
   Clayton, NC, is a community-focused city with a mix of small and large businesses. Working here means you'll be part of a supportive team. Companies like HanesBrands and Volvo offer excellent opportunities.
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10. Fuquay-Varina, NC
    Average Salary: $30,904
    Fuquay-Varina, NC, offers a blend of small-town charm and big-city opportunities. As a customer service rep, you'll enjoy a friendly work environment. Companies like Red Hat and BAE Systems provide great career growth.
    Find Customer Service Representative jobs in Fuquay-Varina, NC
    

1. PSPDFKit GmbH
   Average Salary: $62,350
   PSPDFKit GmbH offers exciting opportunities for Customer Service Representatives in Raleigh, NC. The company provides software solutions for document creation and editing. PSPDFKit operates globally, with a strong presence in Raleigh.
   




2. KB Home
   Average Salary: $60,450
   KB Home is a leading homebuilder in the United States. They offer rewarding roles for Customer Service Representatives in Raleigh, NC. KB Home focuses on building quality homes and communities, with a significant presence in the region.
   




3. SMT Inc
   Average Salary: $53,467
   SMT Inc provides engineering and technical services. They have Customer Service Representative positions in Raleigh, NC. SMT Inc works on various projects across the country, with a strong local presence.
   




4. International business concepts
   Average Salary: $49,231
   International business concepts offers diverse roles for Customer Service Representatives in Raleigh, NC. They focus on providing business solutions and services. The company operates in multiple locations, including Raleigh.
   




5. State of North Carolina
   Average Salary: $47,329
   The State of North Carolina provides numerous opportunities for Customer Service Representatives in Raleigh, NC. They offer a range of services to the public. The state government is a major employer in the area.
   




6. First Citizens Bank
   Average Salary: $47,150
   First Citizens Bank offers rewarding positions for Customer Service Representatives in Raleigh, NC. The bank provides financial services to individuals and businesses. They have a strong presence in the local community.
   




7. City of Raleigh NC
   Average Salary: $45,282
   The City of Raleigh NC offers a variety of roles for Customer Service Representatives. They focus on providing essential services to the community. The city government is a key employer in Raleigh.
   




8. Academy Fire
   Average Salary: $45,000
   Academy Fire provides fire protection and safety services. They offer positions for Customer Service Representatives in Raleigh, NC. The company operates in multiple locations, including Raleigh.
   




9. Wake County Government
   Average Salary: $44,726
   Wake County Government offers roles for Customer Service Representatives in Raleigh, NC. They provide a range of services to the community. The county government is a major employer in the area.
   




10. CVS Health
    Average Salary: $42,933
    CVS Health offers positions for Customer Service Representatives in Raleigh, NC. They provide health care services and products. CVS Health operates nationwide, with a strong presence in Raleigh.
    

1. Customer Success Manager
   Average Salary: $99,616
   This role involves working closely with clients to ensure they get the most out of a company's products or services. Companies in the area, such as IBM, offer exciting opportunities. The focus is on building strong relationships and solving problems.
   Find Customer Success Manager jobs in Raleigh, NC
   




2. Account Manager
   Average Salary: $87,168
   Account managers handle client relationships and ensure customer satisfaction. They work with businesses to understand their needs and provide solutions. In Raleigh, firms like SAS Institute seek professionals who can manage accounts effectively.
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3. Retail Sales Associate
   Average Salary: $57,947
   This position involves helping customers find the products they need. Associates work in stores, guiding customers and processing sales. Retailers like Target and Best Buy in Raleigh offer dynamic environments for sales professionals.
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4. Cable Technician
   Average Salary: $56,881
   Cable technicians install and repair cable systems. They work both indoors and outdoors to ensure customers have reliable service. Companies such as Spectrum provide opportunities for those interested in technical work.
   Find Cable Technician jobs in Raleigh, NC
   




5. Telecommunications Technician
   Average Salary: $55,609
   These technicians handle communication systems, ensuring everything runs smoothly. They work on both wired and wireless networks. AT&T and other local providers offer roles for those skilled in telecommunications.
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6. Co-Manager
   Average Salary: $47,459
   Co-managers assist in running a store or department. They help with staffing, customer service, and sales. Retail stores like Lowe's and Home Depot in Raleigh look for dependable co-managers.
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7. Facility Technician
   Average Salary: $45,568
   Facility technicians maintain the building's infrastructure. They handle repairs and ensure everything works properly. Companies like Duke Energy offer roles for those interested in facility management.
   Find Facility Technician jobs in Raleigh, NC
   




8. Radio Technician
   Average Salary: $44,583
   Radio technicians work on communication devices and systems. They ensure that radios and other equipment function correctly. Local radio stations and companies like Cox Communications offer opportunities in this field.
   Find Radio Technician jobs in Raleigh, NC
   




9. Tower Technician
   Average Salary: $41,741
   Tower technicians maintain and repair communication towers. They work outdoors and ensure the towers are safe and operational. Firms like Verizon and T-Mobile provide roles for those interested in this technical work.
   Find Tower Technician jobs in Raleigh, NC
   




10. Sales Associate
    Average Salary: $37,883
    Sales associates help customers find products and complete purchases. They work in various retail settings, from clothing stores to electronics shops. Companies like Apple and Walmart in Raleigh offer diverse sales opportunities.
    Find Sales Associate jobs in Raleigh, NC